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Advanced Troubleshooting

Dell™ XPS™ 700 Service Manual

Power Lights

Diagnostic Lights

Beep Codes

System Messages

Dell Diagnostics

Power Lights

The power button light located on the front of the computer illuminates and blinks or remains solid to indicate different states:

If the power light is green and the computer is not responding, see

Diagnostic Lights

If the power light is blinking green, the computer is in standby mode. Press a key on the keyboard, move the mouse, or press the power button to

resume normal operation.

If the power light is off, the computer is either turned off or is not receiving power.

Reseat the power cable into both the power connector on the back of the computer and the electrical outlet.

If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned

on.

Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.

Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

Ensure that the main power cable and front panel cable are securely connected to the system board (see

System Board Components

If the power light is blinking amber, the computer is receiving electrical power, but an internal power problem might exist.

Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.

Ensure that the processor power cable is securely connected to the system board (see

System Board Components

If the power light is steady amber, a device may be malfunctioning or incorrectly installed.

Remove and then reinstall the memory modules (see

Memory

Remove and then reinstall any cards (see

Cards

Eliminate interference. Some possible causes of interference are:

Power, keyboard, and mouse extension cables

Too many devices on a power strip

Multiple power strips connected to the same electrical outlet

Diagnostic Lights

To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the front panel (see

Front View

). When the computer starts normally,

the lights flash before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

NOTE:

After the computer completes POST, all four lights turn off before booting to the operating system.

Light Pattern

Problem Description

Suggested Resolution

The computer is in a normal

off

condition or a possible pre-BIOS
failure has occurred.

The diagnostic lights are not lit
after the system successfully
boots to the operating system.

Plug the computer into a working electrical outlet (see "Power Problems" in your

Owner's

Manual

If the problem persists, contact Dell (see "Contacting Dell" in your

Owner's Manual

A possible processor failure has
occurred.

Reseat the processor (see

Processor

If the problem persists, contact Dell (see "Contacting Dell" in your

Owner's Manual

Содержание XPS M2010

Страница 1: ...nner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and XPS are trademarks of Dell Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any...

Страница 2: ...t of the computer NOTE The color of the front panel LEDs can be adjusted in system setup see System Setup 8 CD DVD drive tray eject button 4 Use to eject the drive tray of a CD DVD drive NOTE The CD DVD drive tray eject button is not a handle The self tending doors open automatically when the eject button is pressed and the drive tray is ejected 9 front panel LEDs 4 Multi colored lights provide il...

Страница 3: ...into a sound or telephony program 2 headphone connector Use the headphone connector to attach headphones 3 diagnostic lights 4 Use the sequence of these diagnostics lights to help troubleshoot a problem with your computer see Diagnostic Lights 4 hard drive activity light The hard drive light is on when the computer reads data from or writes data to the hard drive The light may also be on when a de...

Страница 4: ...n exists between a 10 Mbps network and the computer l Orange A good connection exists between a 100 Mbps network and the computer l Yellow A good connection exists between a 1000 Mbps 1 Gbps network and the computer l Off The computer is not detecting a physical connection to the network 2 network adapter connector NOTICE Do not plug a telephone cable into the network adapter connector Use the net...

Страница 5: ...channel drives a subwoofer to provide extremely low bass extension Systems not using subwoofers can shunt the LFE information to the main speakers in the surround sound setup 8 surround sound connector Use the black surround sound connector to attach multichannel capable speakers 9 line in connector Use the blue line in connector to attach a record playback device such as a cassette player CD play...

Страница 6: ...le is securely connected to the system board see System Board Components l If the power light is steady amber a device may be malfunctioning or incorrectly installed Remove and then reinstall the memory modules see Memory Remove and then reinstall any cards see Cards l Eliminate interference Some possible causes of interference are Power keyboard and mouse extension cables Too many devices on a po...

Страница 7: ...module or reinstalled all modules without error l If available install working memory of the same type into your computer see Installing Memory l If the problem persists contact Dell see Contacting Dell in your Owner s Manual Memory modules are detected but a memory configuration or compatibility error has occurred l Ensure that no special requirements for memory module connector placement exist s...

Страница 8: ...rectly in the computer see Hard Drive and defined correctly in the system setup program see System Setup Cache Memory Bad Do Not Enable Cache The cache memory is not operating See Contacting Dell in your Owner s Manual for instructions on obtaining technical assistance CH 2 Timer Error An error is occurring on the timer on the system board See Contacting Dell in your Owner s Manual for instruction...

Страница 9: ...g system cannot be located on drive A or drive C Enter the system setup program see Entering System Setup and confirm that drive A or drive C is properly identified Keyboard Error The BIOS has detected a stuck key Ensure that nothing is resting on the keyboard if a key appears to be stuck carefully pry it up If the problem persists you may need to replace the keyboard KB Interface Error An error o...

Страница 10: ...e error code and problem description exactly as it appears and follow the instructions on the screen If you cannot resolve the problem contact Dell see Contacting Dell in your Owner s Manual The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time...

Страница 11: ...ious internal tests and it displays the information in the device list in the left pane of the screen NOTE The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Custom Test only Allows you to customize the test if applicable by changing the test settings ...

Страница 12: ...the new computer base Back to Contents Page CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface If you leave the ...

Страница 13: ...plugged into an electrical outlet power strip or other receptacle should not exceed 80 percent of the branch circuit rating CAUTION Your computer is heavy and can be difficult to maneuver Seek assistance before attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting NOTICE Only a certified service technician should perform repairs on ...

Страница 14: ...6 With the help of an assistant carefully lay the computer down on a flat surface with the computer cover facing up Back to Contents Page ...

Страница 15: ...rsonal safety 1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer NOTICE To avoid losing data save and close any open files and exit any open programs before you turn off your computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Inf...

Страница 16: ...door will pop up b Using your thumbs slide the battery in the direction of the 2 arrow by inserting one thumb into the recess next to the battery access door and the other thumb into the indention surrounding the 2 arrow c Lift the battery straight up and out of the computer Replacing the System Battery 1 Press the release latch on the battery to open the access door NOTICE To avoid damage to the ...

Страница 17: ...rt the battery straight down into the battery bay 3 Slide the battery in the direction of the 1 arrow until it snaps into place 4 Close the access door next to the 1 arrow on the battery Back to Contents Page ...

Страница 18: ...he new internal card with Bluetooth wireless technology to the subwoofer 3 Replace the subwoofer cover see Replacing the Subwoofer 4 Replace the system battery see Replacing the System Battery Back to Contents Page CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer disch...

Страница 19: ...ions for replacing the silver display inlay and the black display bezel see Replacing the LCD Panel 4 Firmly attach the keyboard to the computer and close the display see Closing the Display 5 Turn the computer upside down and replace the system battery see Replacing the System Battery CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide ...

Страница 20: ...Back to Contents Page ...

Страница 21: ...nector CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide CAUTION Only products approved for use in your portable computer may be installed NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching...

Страница 22: ... memory module cover see Replacing the Memory Module 4 Replace the system battery see Replacing the System Battery Back to Contents Page NOTICE To avoid damaging the card ensure that the antenna cable is not under the card when you click the card into place NOTICE The connectors are keyed to ensure correct insertion If you feel resistance check the connectors and realign the card NOTE If your comp...

Страница 23: ...ent 2 Carefully press the coin cell battery into the compartment being careful not to break the plastic 3 Replace the memory module cover see Removing the Memory Module Cover 4 Replace the system battery see Replacing the System Battery Back to Contents Page CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static dam...

Страница 24: ...r in firmly all the way 2 While holding the screwdriver in align the tabs on the bottom of the cosmetic cover with the notches in the top cover 3 Gently push the cosmetic cover down and release the screwdriver 4 Repeat step 1 through step 3 to replace the left cosmetic cover 5 Firmly attach the keyboard to the computer and close the display see Closing the Display 6 Turn the computer upside down a...

Страница 25: ...Back to Contents Page ...

Страница 26: ...s in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface If you leave the area ground yourself again when you return to the computer NOTICE To help prevent damage to the system board remove the ma...

Страница 27: ...isplay 8 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page NOTICE When removing the processor module pull the module straight up Be careful not to bend the pins on the processor module NOTICE Ensure that the cam lock is in the fully open position before seating the processor module Seating the processor module properly in the ZIF so...

Страница 28: ...sembly 1 Remove the backing from the new thermal pad taking care not to tear the pad CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an ...

Страница 29: ...bly 5 Replace the left hard drive see Replacing a Hard Drive 6 Replace the top cover see Replacing the Top Cover 7 Replace the cosmetic covers see Replacing the Cosmetic Covers 8 Firmly attach the keyboard to the computer and close the display see Closing the Display 9 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page NOTICE To avoi...

Страница 30: ...ION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid electrostatic discharge and damage to internal components ground yourself by using a wrist grounding strap or by periodically touching an ...

Страница 31: ... is comfortable for you CAUTION Before performing the following procedures follow the safety instructions in your Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface If you leave the area ground yours...

Страница 32: ...eyboard by grasping the sides of the keyboard and pulling it straight out from the computer base Set the keyboard aside 7 Remove the cosmetic covers see Removing the Cosmetic Covers 8 Remove the top cover see Removing the Top Cover 9 Remove the right fan see Removing a System Fan 10 If your computer has two hard drives remove the right hard drive see Removing a Hard Drive 11 Disconnect the video c...

Страница 33: ...wards when you remove the computer base 15 Lift the computer base and carefully thread the solenoid and video cables through the opening in the bottom of the computer base These cables are attached to the right hinge arm 16 Lay the display on its back on a flat clean surface 1 system board 2 solenoid cable 3 solenoid card 1 system board 2 M2 5 x 8 mm screws 6 3 hinge arms 1 video cable 2 solenoid ...

Страница 34: ...l by carefully prying it loose 20 On the rails that hold the LCD panel to the display remove four M2 x 3 mm screws from the left rail four M2 x 3 mm screws from the right rail and two M2 x 3 mm screws from the bottom rail NOTICE When working on the display be careful not to touch the camera The glass on the camera is fragile 1 black display bezel 2 camera 3 LCD panel 1 M2 5 x 5 mm screws 4 2 M2 5 ...

Страница 35: ... panel 2 Holding the LCD panel over the display connect the LCD cable to the connector on the display 3 Lower the LCD panel into place and attach the rails to the display using four M2 x 3 mm screws in the right rail four M2 x 3 mm screws in the left rail and two M2 x 3 mm screws in the bottom rail 4 Snap the silver display inlay back into place around the panel 5 Attach the silver display inlay t...

Страница 36: ...op Cover 16 Replace the cosmetic covers see Replacing the Cosmetic Covers 17 Firmly reattach the keyboard to the computer and close the display see Closing the Display 18 Turn the computer upside down 19 Connect the antenna cables from the mini card 20 Connect the speaker cable to the connector on the system board JSPK 21 Connect the suspend and solenoid function cable to the connector on the syst...

Страница 37: ...ystem Fan CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface If you leave the area ground yourself again when yo...

Страница 38: ...ce the top cover see Replacing the Top Cover 8 Replace the cosmetic covers see Replacing the Cosmetic Covers 9 Firmly attach the keyboard to the computer and close the display see Closing the Display 10 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page 1 microphone cable 2 microphone cable connector 3 system board connector 1 M2 5 x...

Страница 39: ......

Страница 40: ...he BIOS on the new system board with the computer Service Tag 5 Press Alt and f to reset the computer defaults 6 Press Esc select Save changes and reboot and press Enter to save configuration changes 7 Remove the flash BIOS update program CD from the drive and restart the computer Back to Contents Page NOTICE Plug the AC adapter into a known good power source to prevent a loss of power Failure to ...

Страница 41: ...bly 10 Remove the frame by removing the fourteen M2 5 x 8 mm screws that attach the frame to the computer base Replacing the Frame 1 Attach the frame to the computer base with fourteen M2 5 x 8 mm screws 2 Replace the processor thermal cooling assembly see Replacing the Processor Thermal Cooling Assembly 3 Replace the video card thermal cooling assembly see Replacing the Video Card Thermal Cooling...

Страница 42: ...acing the Cosmetic Covers 8 Firmly attach the keyboard to the computer and close the display see Closing the Display 9 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page NOTICE To avoid damage to the keyboard ensure that you attach the keyboard securely before moving the computer ...

Страница 43: ...n the four captive screws on each corner of the hard drive bracket 7 Lift the hard drive only a few inches and disconnect the data cable from the system board by pulling up on the black tab CAUTION If you remove the hard drive from the computer when the drive is hot do not touch the metal housing of the hard drive CAUTION Before you begin the following procedure follow the safety instructions in t...

Страница 44: ...and tighten the screws 5 Replace the top cover see Replacing the Top Cover 6 Replace the cosmetic covers see Replacing the Cosmetic Covers 7 Firmly attach the keyboard to the computer and close the display see Closing the Display 8 Turn the computer upside down and replace the system battery see Replacing the System Battery 1 primary hard drive HDD1 2 hard drive bracket 3 captive screws 4 4 pull t...

Страница 45: ...s Manual 12 Reinstall drivers on the new hard drive For instructions see Reinstalling Drivers and Utilities in the Owner s Manual 13 If the original hard drive had RAID configured configure RAID on the new hard drive See About Your RAID Configuration in your Owner s Manual Returning a Hard Drive to Dell Return your old hard drive to Dell in its original or comparable foam packaging Otherwise the h...

Страница 46: ...y out of the keyboard battery compartment Replacing the Keyboard Battery 1 Insert the new keyboard battery into the battery compartment and snap it into place CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch ...

Страница 47: ...2 Tighten the captive screw Back to Contents Page ...

Страница 48: ...maneuver Seek assistance before attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting CAUTION The computer stand should be installed at all times to ensure maximum system stability Failure to install the stand could result in the computer tipping over potentially resulting in bodily injury or damage to the computer NOTICE To avoid e...

Страница 49: ...ule from the connector on the system board CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside your computer discharge static electricity from your body before you touch any of your computer s electronic components You can do so by touching an unpainted metal surface If you leave the a...

Страница 50: ...mputer boots it detects the additional memory and automatically updates the system configuration information To confirm the amount of memory installed in the computer click the Start button click Help and Support and then click Computer Information Back to Contents Page 1 securing clips 2 per connector 2 memory modules 2 3 system board connectors 2 NOTICE Insert memory modules at a 45 degree angle...

Страница 51: ...ee Removing the Processor Thermal Cooling Assembly 10 Remove the frame see Removing the Frame 11 Remove the two M2 x 3 mm screws that attach the modem to the system board 12 Pull up on the pull tab to disconnect the modem from the connector on the system board 13 Disconnect the modem cable from the modem CAUTION Before you begin the following procedure follow the safety instructions in the Product...

Страница 52: ... assembly see Replacing the Video Card Thermal Cooling Assembly 7 Replace the system fans see Replacing a System Fan 8 Replace the hard drive s see Replacing a Hard Drive 9 Replace the top cover see Replacing the Top Cover 10 Replace the cosmetic covers see Replacing the Cosmetic Covers 11 Firmly attach the keyboard to the computer and close the display see Closing the Display 12 Turn the computer...

Страница 53: ... the top cover together turn the top cover over 8 Disconnect and untape the disk sensor cable from the top cover 9 Rotate the swing arm on the top cover toward the optical drive assembly to put the optical drive in the Open position CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static damage to components inside y...

Страница 54: ... Media from the Optical Drive If media becomes stuck in the optical drive you can retrieve the media by opening the drive 1 Remove the optical drive assembly see Removing the Optical Drive Assembly 2 Remove the optical drive from the optical drive assembly by removing the four M2 0 mm shoulder screws that hold the optical drive to the assembly 1 top cover underside 2 optical drive assembly 3 disk ...

Страница 55: ...wo M2 x 3 mm screws 6 Remove the four M2 0 mm shoulder screws on the optical drive cover 7 Slide the top cover away from the front bezel to disengage the tabs and lift the drive cover off the drive 8 Remove the media from the drive 1 M2 0 mm shoulder screws 4 2 optical drive 3 optical drive assembly 1 optical drive rails 2 2 optical drive 3 M2 x 3 mm screws on rails 4 1 M2 0 mm shoulder screws 4 2...

Страница 56: ...bs on the assembly into the notches in the swing arm 4 Rotate the swing arm away from the optical assembly to bring the optical drive to the Closed position 5 Attach the disk sensor cable and tape it to the underside of the top cover 6 Holding the optical drive assembly in place turn the top cover over 7 Attach the optical drive assembly to the top cover with two M2 5 x 5 mm screws and end caps 8 ...

Страница 57: ......

Страница 58: ...ended memory configurations are A pair of matched memory modules installed in DIMM connectors 1 and 2 or A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 l If you install mixed pairs of PC2 4300 DDR2 533 MHz and PC2 5300 DDR2 667 MHz memory the modules function at the speed of the slowest module installed l Be sure ...

Страница 59: ...ICE If you remove your original memory modules from the computer during a memory upgrade keep them separate from any new modules that you may have even if you purchased the new modules from Dell If possible do not pair an original memory module with a new memory module Otherwise your computer may not start properly You should install your original memory modules in pairs either in DIMM connectors ...

Страница 60: ...owing slots for PCI and PCI Express cards l Three PCI card slots l Two PCI Express x16 card slots can be used in a dual graphics configuration l One PCI Express x8 card slot l One PCI Express x1 card slot NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the...

Страница 61: ...xpress x8 card slot 6 PCI Express x1 card 7 PCI Express x1 card slot NOTICE To avoid electrostatic discharge and damage to internal components ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface on the computer chassis NOTICE If you did not order a graphics card with your computer Dell has provided a PCI graphics card for troubleshooting purposes...

Страница 62: ...brackets also keep dust and dirt out of your computer NOTICE Before rotating the card retainer back into place ensure that the tops of all cards and filler brackets are flush with the alignment bar and the notch in the top of each card or filler bracket fits around the alignment guide NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cov...

Страница 63: ...ed with the securing slot 8 Gently pull the securing tab if present and place the card in the connector Press down firmly and ensure that the card is fully seated in the slot 1 release tab 2 card retainer 3 alignment guide 4 fan bracket NOTE If the card is full length insert the card guide into the alignment slot on the fan bracket 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot ...

Страница 64: ...Disconnect any cables connected to the card 6 Press down the tab on the top of the card retainer at the appropriate card slot and pivot the card retainer back through the chassis wall seated within slot 4 bracket improperly aligned outside of slot 5 alignment bar 6 alignment guide NOTICE Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover f...

Страница 65: ...l length press the release tab on the end of the alignment guides on the fan bracket 1 PCI Express x16 card 2 securing tab 3 PCI Express x16 card slot NOTE Installing filler brackets over empty card slot openings is necessary to maintain FCC certification of the computer The brackets also keep dust and dirt out of your computer NOTE The graphics card bridge not present in all dual graphics configu...

Страница 66: ...sis wall 5 Remove the filler bracket or existing graphics card see Removing a PCI Express Graphics Card from a Dual Configuration to create a card slot opening 6 Prepare the card for installation See the documentation that came with the card for information on configuring the card making internal connections or otherwise customizing it for your computer 7 Position the card so that it is aligned wi...

Страница 67: ...o Off 2 Connect external audio devices to the sound card connectors Do not connect external audio devices to the microphone speaker headphone or line in connectors on the back panel If you removed a sound card 1 Enter system setup see Entering System Setup select Integrated Audio Controller and then change the setting to On 2 Connect external audio devices to the audio connectors on the back panel...

Страница 68: ...al drives SATA drives provide the following benefits by transferring data using serial technology and flexible cables that are thinner and longer than IDE cables l Improved cable routing facilitates more efficient airflow inside the chassis l Compact cable connectors save space on the system board and on the hard drive allowing for more efficient utilization of space inside the chassis General Dri...

Страница 69: ...ve Removing a Hard Drive 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Disconnect the power cable and the data cable from the hard drive 4 Press the blue tabs on each side of the hard drive bracket toward each other and slide the drive up and out of the hard drive bay 1 SATA data cable 2 SATA data connector on the system board 3 SATA driv...

Страница 70: ...hat the drive is configured for your computer 5 Verify that the hard drive bay is empty and unobstructed 1 blue tabs 2 2 hard drive 3 hard drive bay NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NO...

Страница 71: ...them on See the documentation that came with the drive for instructions on installing any software required for drive operation Drive Panel 1 hard drive 2 hard drive bay NOTICE Ensure that all connectors are properly cabled and firmly seated 1 power cable 2 data cable NOTICE To connect a network cable first plug the cable into the network port or device and then plug it into the computer CAUTION B...

Страница 72: ...nges 5 Set the drive panel aside in a secure location Installing the Drive Panel 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Align the drive panel tabs with the side door hinges 4 Rotate the drive panel toward the computer until it snaps into place on the drive panel 5 Replace the computer cover see Replacing the Computer Cover 1 drive ...

Страница 73: ...ving the Drive Panel 4 Disconnect the power and data cables from the back of the floppy drive 5 Slide the drive release latch towards the base of the computer to release the shoulder screw and then slide the drive out of the drive bay 6 Replace the drive panel see Installing the Drive Panel CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product...

Страница 74: ...nt attach the screws to the new drive Slide the floppy drive into the drive bay until it clicks into place 6 Connect the power and data cables to the back of the floppy drive 7 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and cooling vents 8 Replace the drive panel see Installing the Drive Panel 9 Replace the computer cover see Replacing the ...

Страница 75: ...procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove the drive panel see Removing the Drive Panel 4 Disconnect the power and data cables from the back of the Media Card Reader 5 Slide the drive release latch towards the base of the computer to release the shoulder screw and then slide the media card reader out of the drive bay CAUTION Before you begin...

Страница 76: ...e Media Card Reader check the inside of the drive panel for shoulder screws If screws are present attach the screws to the new card reader 6 Slide the Media Card Reader into the drive bay until it clicks into place 7 Attach the power and data cables to the back of the Media Card Reader 8 Check all cable connections and fold cables out of the way to avoid blocking airflow between the fan and coolin...

Страница 77: ...er 3 Remove the drive panel see Removing the Drive Panel 4 Disconnect the power and data cables from the back of the drive 5 Slide the drive release latch towards the base of the computer to release the shoulder screw and then slide the CD DVD drive out of the drive bay NOTICE To connect a network cable first plug the cable into the network port or device and then plug it in to the computer CAUTIO...

Страница 78: ...D DVD drive for installation and check the documentation that accompanied the drive to verify that the drive is configured for your computer 6 If no screws are attached to the drive check the inside of the drive panel for screws and if screws are present attach the screws to the new drive 7 Gently slide the drive into the drive bay until you hear a click or feel the drive securely installed 1 driv...

Страница 79: ...and devices to electrical outlets and then turn them on See the documentation that came with the drive for instructions on installing any software required for drive operation 13 Enter system setup see Entering System Setup and select the appropriate Drive option Processor Airflow Shroud 1 drive release latch 2 CD DVD drive 1 power cable 2 data cable NOTICE To connect a network cable first plug th...

Страница 80: ...4 Gently rotate the processor airflow shroud towards the front of the computer and then tighten the two captive screws 5 Connect the fan cable to the FAN1_CPU connector on the system board see System Board Components 6 Close the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and then turn them on Processor CAUTION The processor heat sink c...

Страница 81: ...elease lever on the socket is not fully extended move it to that position CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide NOTICE Do not perform the following steps unless you are familiar with hardware removal and replacement Performing these steps incorrectly could damage your system board For technical service see Del...

Страница 82: ... turn them on Fans Removing the Card Fan 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove any full length expansion cards see Removing PCI and PCI Express Cards 4 Disconnect the fan cable from the FAN_CAGE connector on the system board see System Board Components 5 Press down on the two tabs along the top of the fan cage then slide th...

Страница 83: ...gn the rubber grommets in the fan with the holes in each corner of the fan cage then pull the grommets through until they snap into place 1 cage housing 2 fan cage 3 tab 2 1 card fan 2 rubber grommet 4 3 fan cage NOTICE Ensure the fan cable is correctly routed through the opening in the lower right corner of the fan cage NOTE Airflow direction and orientation are shown on the side of the fan ...

Страница 84: ... 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Disconnect the fan cable from the FAN1_CPU connector on the system board see System Board Components 4 Remove the processor airflow shroud see Removing the Processor Airflow Shroud 5 In succession carefully pull on the two bottom corners of the fan to detach the rubber grommets securing the f...

Страница 85: ...ical outlets and then turn them on Removing the Optional Hard Drive Fan 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove all installed memory modules see Removing Memory 4 Disconnect the fan cable from the FAN_HDD connector on the system board see System Board Components 5 Press the release latch on the hard drive fan and slide it out...

Страница 86: ...e Computer Cover 3 Disconnect the fan cable from the FAN_CAGE connector on the system board see System Board Components 4 Remove any full length expansion cards see Removing PCI and PCI Express Cards 5 Remove the two screws securing the card fan assembly then remove the assembly and set it aside 1 hard drive fan release latch 2 hard drive fan NOTICE To connect a network cable first plug the cable ...

Страница 87: ...lly compare the replacement system board to the existing system board to make sure that you have the correct part 1 screw 2 2 tabs NOTICE The system board and metal tray are connected and are removed as one piece NOTICE The system board and metal tray are connected and are installed as one piece NOTICE If you are replacing the system board visually compare the replacement system board to the exist...

Страница 88: ...d then turn them on 12 Flash the system BIOS as needed Power Supply Removing the Power Supply 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Follow the DC power cables that stem from the power supply and disconnect each connected power cable 4 Remove all hard drives installed in the interior hard drive bays see Removing a Hard Drive 5 Remo...

Страница 89: ...y removal 10 Slide the power supply towards the front of the computer to free it from the securing tabs on the computer chassis 11 Slide the power supply toward the hard drive bay area so that it will clear the protruding lip of the chassis and lift the power supply from the computer Installing the Power Supply 1 screws 4 2 hard drive bays 1 power supply screws 4 ...

Страница 90: ... cover see Replacing the Computer Cover 8 Connect your computer and devices to electrical outlets and then turn them on Front I O Panel Front I O Panel Components Removing the Front I O Panel 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Remove any full length expansion cards see Removing PCI and PCI Express Cards NOTICE To connect a netw...

Страница 91: ... panel cable to the I O panel connector 5 Replace the processor and card fan assembly 6 Connect the front fan and the card fan to the system board 7 Replace the processor airflow shroud see Installing the Processor Airflow Shroud 8 Replace any full length expansion cards see Installing PCI and PCI Express Cards that were uninstalled during removal of the I O panel 9 Replace the computer cover see ...

Страница 92: ...ore the settings you recorded in step 1 10 Properly dispose of the old battery See the Product Information Guide for battery disposal information Computer Stand Removing the Computer Stand CAUTION Before you begin any of the procedures in this section follow the safety instructions in the Product Information Guide CAUTION A new battery can explode if it is incorrectly installed Replace the battery...

Страница 93: ... attempting to lift move or tilt the computer and always lift correctly to avoid injury avoid bending over while lifting CAUTION The computer stand should be installed at all times to ensure maximum system stability Failure to install the stand could result in the computer tipping over potentially resulting in bodily injury or damage to the computer 1 computer stand 2 captive screw CAUTION Before ...

Страница 94: ...t carefully set the computer upright 7 Carefully lift the rear of the computer and slide the stabilizing feet outward into the open position Back to Contents Page 1 captive screw 2 stabilizing feet closed 3 computer stand 4 slots 6 ...

Страница 95: ...DS DATA2 13 TMDS DATA3 2 TMDS DATA2 14 5V 3 TMDS DATA2 4 SHLD 15 GND FOR 5V 4 TMDS DATA4 16 HOT PLUG DETECT 5 TMDS DATA4 17 TMDS DATA0 6 DDC CLK 18 TMDS DATA0 7 DDC DATA 19 TMDS DATA0 5 SHLD 8 ANALOG VERT SYNC 20 TMDS DATA5 9 TMDS DATA1 21 TMDS DATA5 10 TMDS DATA1 22 TMDS CLK SHLD 11 TMDS DATA1 3 SHLD 23 TMDS CLK 12 TMDS DATA3 24 TMDS CLK Pin Signal C1 ANALOG RED VID OUT C2 ANALOG GRN VID OUT C3 A...

Страница 96: ...S Video TV Out Connector IEEE 1394 Connector Back to Contents Page S Video Pin Signal 1 GND 2 GND 3 DLUMA L 4 DCRMA L Composite Video Pin Signal 5 NC 6 DCMPS L 7 GND Pin Signal 1 TPB 2 TPB 3 TPA 4 TPA ...

Страница 97: ...Memory Configurations to verify the amount of memory available to the operating system BIOS address F0000h Computer Information Chipset Nvidia C19 MCP55 DMA channels five Interrupt levels 24 BIOS chip NVRAM 4 Mb NIC integrated network interface capable of 10 100 1000 communication System clock 800 or 1066 MHz data rate varies according to processor Video Type PCI Express Audio Type HDA 7 1 channel...

Страница 98: ... External connectors IEEE 1394 front and back panel 6 pin serial connectors Network adapter RJ45 connector PS 2 keyboard and mouse two 6 pin mini DIN Serial 9 pin connector USB two front panel six back panel and two internal USB 2 0 compliant connectors System board connectors IDE drive one 40 pin connector Serial ATA six 7 pin connectors Floppy drive 34 pin connector Fan four 5 pin connectors PCI...

Страница 99: ...n electrical outlet power strip or convenience receptacle The total ampere rating of all products plugged into an electrical outlet power strip or other receptacle should not not exceed 80 percent of the branch circuit rating Wattage 750 W or 1 KW Heat dissipation 750 W 1150 BTU hr or 1 KW 1075 BTU hour Voltage see the safety instructions located in the Product Information Guide for important volt...

Страница 100: ...Back to Contents Page Storage 27 G faired square wave with a velocity change of 200 inches sec 508 cm sec Altitude Operating 15 2 to 3048 m 50 to 10 000 ft Storage 15 2 to 10 668 m 50 to 35 000 ft ...

Страница 101: ... Removing the Cosmetic Covers 7 Remove the top cover see Removing the Top Cover 8 Disconnect the subwoofer cable from the connector on the system board JWOFR 9 Disconnect the cable for the internal card with Bluetooth wireless technology from the connector on the system board JBT CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE...

Страница 102: ...nsure that the subwoofer cable reaches through to the system board 3 Slide the subwoofer cover into place and attach the subwoofer cover to the battery bay using two M2 x 4 mm screws 4 Lift the display and place the computer base flat on the work surface 5 Connect the subwoofer cable to the connector on the system board JWOFR 6 Connect the cable for the internal card with Bluetooth wireless techno...

Страница 103: ...rmly attach the keyboard to the computer and close the display see Closing the Display 10 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page ...

Страница 104: ...s suspend and solenoid function and infrared and unhook the cables from the routing hook 6 Remove the coin cell battery see Removing the Coin Cell Battery Set the battery aside to install on the new system board 7 Turn the computer over and open the display see Opening the Display 8 Detach the keyboard by grasping the sides of the keyboard and pulling it straight out from the computer base Set the...

Страница 105: ...sconnect the solenoid cable on the solenoid card 16 Remove the six M2 5 x 8 mm screws that attach the left and right hinge arms to the computer base 17 Lift the computer base and carefully thread the solenoid and video cables through the opening in the bottom of the computer base These cables are attached to the right hinge arm 18 Remove the hinge arms and display from the computer base and set th...

Страница 106: ...and and pull up and angle the USB audio port board out of the computer 22 Disconnect the microphone cable from the system board 23 Disconnect the keyboard cable from the system board Pull the top of the connector out then remove the flat cable 24 Disconnect the subwoofer cable from the system board 25 Disconnect the cable for the internal card with Bluetooth wireless technology from the system boa...

Страница 107: ...e system board and slowly ease the connectors out of the computer base to remove the system board Replacing the System Board Assembly 1 Insert the system board slowly easing the connectors into their access holes on the back and side of the computer base 1 microphone cable JMIC 2 keyboard cable JKBDK 3 subwoofer cable JWOFR 4 cable for internal card with Bluetooth wireless technology JBT 1 arrows ...

Страница 108: ...l cooling assembly see Replacing the Processor Thermal Cooling Assembly 14 Replace the video card thermal cooling assembly and connect the video cable to the video card see Replacing the Video Card Thermal Cooling Assembly 15 Replace the system fans see Replacing a System Fan 16 Replace the hard drive s see Replacing a Hard Drive 17 Replace the top cover see Replacing the Top Cover 18 Replace the ...

Страница 109: ...system board with the computer Service Tag press F2 during POST to enter the system setup program See Flashing the BIOS Back to Contents Page NOTE If you use a BIOS update program CD to flash the BIOS press F12 before inserting the CD so that you can set up the computer to boot from a CD this one time only Otherwise you must enter the system setup program to change the default boot order NOTE The ...

Страница 110: ...m setup unless you are an expert computer user Certain changes can cause your computer to work incorrectly NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appears Options List This field appears on the left side of the system setup window The...

Страница 111: ...drives are disabled l USB USB floppy drives are enabled l Internal The integrated floppy drive is enabled l Read Only The integrated floppy drive is enabled with read only access NOTE Operating systems with USB support will recognize USB floppy drives regardless of this setting SATA Drives 0 through 5 On default Enables or disables drives attached to the SATA connectors on the system board l Off A...

Страница 112: ... is disabled l Auto The BIOS selects between COM1 and COM3 if both resources are in use the port is disabled l COM1 The port is configured at 3F8h with IRQ 4 l COM3 The port is configured at 3E8h with IRQ 4 PS 2 Mouse Port On default Enables or disables the onboard PS 2 compatible mouse controller l Off The PS 2 legacy mouse port is disabled l On The PS 2 legacy mouse port is enabled LED color Adj...

Страница 113: ...bit an unauthorized user from changing any configuration settings in the system setup System Password Not Set default Used to prohibit an unauthorized user from booting to the operating system Password Changes Unlocked default This option locks the system password field with the administrator admin password NOTE When the system password field is locked you can no longer disable password security b...

Страница 114: ... the system event log l Mark all entries Mark all event log entries as read R l Clear log Clear all event log entries NOTE Once an event log entry is marked as read R that entry cannot be marked as unread U POST Behavior Fastboot On default Enables or disables the option to speed up the boot process by skipping some compatibility tests l Off Do not skip any steps in the boot process l On Boot quic...

Страница 115: ...t your computer 3 When the DELL logo appears press F12 immediately If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again 4 At the Boot Device Menu use the up and down arrow keys or press the appropriate number on the keyboard to highlight the device that is to be used for the current boot o...

Страница 116: ...Connect your computer and devices to electrical outlets and then turn them on Clearing CMOS Settings 1 Follow the procedures in Before You Begin 2 Remove the computer cover see Removing the Computer Cover 3 Locate the password PASSWORD and CMOS RTCRST jumpers on the system board see System Board Components CAUTION Before you begin any of the procedures in this section follow the safety instruction...

Страница 117: ...able the password feature 6 Close the computer cover see Replacing the Computer Cover 7 Connect your computer and devices to electrical outlets and then turn them on Back to Contents Page NOTICE The password jumper plug must be reinstalled on the password jumper pins in order to enable the password feature NOTICE To connect a network cable first plug the cable into the network wall jack and then p...

Страница 118: ...ice Manual Inside View of Your Computer System Board Components Power Supply PSU DC Connector Pin Assignments Inside View of Your Computer System Board Components 1 CD DVD drive bays 4 2 floppy drive media card reader 3 hard drive bays 4 4 card fan 5 front fan ...

Страница 119: ...LOT5 4 IDE drive connector IDE 17 PCI card slot SLOT6 5 front I O panel connector FRONTPANEL 18 PCI Express x8 card slot SLOT7 6 back LED connector 19 RTC reset jumper RTCRST 7 FlexBay connector INT_USB 20 battery socket BATTERY 8 main power connector POWER1 21 password jumper PASSWORD 9 SATA connectors SATA0 5 22 power connector POWER2 10 front USB connector FRNT_USB 23 floppy drive DSKT 11 front...

Страница 120: ... 5 COM Black COM Black 6 5 VDC Red 5 VDC Red 7 COM Black COM Black 8 POK Gray POK Gray 9 5 VFP Purple 5 VFP Purple 10 12 VD DC SE Yellow White 12 VD DC SE Yellow White 11 12 VD DC Yellow White 12 VD DC Yellow White 12 3 3 VDC Orange 3 3 VDC Orange 13 3 3 VDC Orange 3 3 VDC Orange 14 12 VDC Blue 12 VDC Blue 15 COM Black COM Black 16 PS_ON Green PS_ON Green 17 COM Black COM Black 18 COM Black COM Bl...

Страница 121: ...A DC Yellow 12 VA DC Yellow 7 COM Black COM Black 8 COM Black COM Black 9 12 VB DC SE White 12 VB DC SE White 10 12 VB DC White 12 VB DC White 11 12 VC DC SE Blue White 12 VC DC SE Blue White 12 COM Black COM Black 13 COM Black COM Black 14 COM Black COM Black 15 12 VA DC Yellow 12 VA DC Yellow 16 COM Black COM Black 17 COM Black COM Black 18 COM Black COM Black 19 12 VB DC White 12 VB DC White 20...

Страница 122: ... White 4 COM Black COM Black 5 COM Black COM Black 6 COM Black COM Black NOTE The P3 and P4 connectors are intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 22 AWG Wire Color Signal name 22 AWG Wire Color 1 5 VDC Red 5 VDC Red 2 COM Black COM Black 3 COM Black COM Black 4 12 VE DC Blue Yellow 1...

Страница 123: ... Blue Yellow 12 VB DC White 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 18 AWG Wire Color Signal name 18 AWG Wire Color 1 3 3 VDC Orange 3 3 VDC Orange 2 COM Black COM Black 3 5 VDC Red 5 VDC Red 4 COM Black COM Black 5 12 VE DC Blue Yellow 12 VC DC Blue White 1 KW Power Supply 750 KW Power Supply Pin Number Signal name 18 AWG Wire Color Signal name 18 AWG Wire Color 1 12 VB DC Wh...

Страница 124: ...lor 1 12 VB DC White 2 12 VB DC White 3 12 VB DC White 4 COM Black 5 COM Black 6 COM Black Pin Number Signal Name 18 AWG Wire Color 1 12 VC DC Blue White 2 12 VC DC Blue White 3 12 VC DC Blue White 4 COM Black 5 COM Black 6 COM Black NOTE The P15 and P16 connectors are intended for use with the PCI Express graphics cards whose power requirements exceed 75 watts ...

Страница 125: ...oft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model PP03X June 2006 Rev A00 Back to Contents Page NOTE A NOTE indicates important information that helps you make better use of your computer NOTICE...

Страница 126: ...nches and disconnect the optical drive cable from the system board by pulling up on the loop and disconnect the media cable from the system board by pulling up on the connector The media cable contains cables for the disk sensor optical disk drive motor assembly power button MediaDirect button multimedia board and LED board CAUTION Before performing the following procedures follow the safety instr...

Страница 127: ...even M2 5 x 5 mm screws on the right side of the top cover at the embossed arrows 3 Replace the cosmetic covers see Replacing the Cosmetic Covers 4 Firmly attach the keyboard to the computer and close the display see Closing the Display 5 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page 1 top cover 2 optical drive cable 3 media cab...

Страница 128: ...he blue tab 8 Loosen in consecutive order the four captive screws labeled 1 through 4 that secure the video card thermal cooling assembly to the system board 9 Pull the video card thermal cooling assembly straight up to disconnect the card from the system board CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Guide NOTICE To prevent static ...

Страница 129: ... Connect the video cable to the connector on the video card 5 Replace the right hard drive see Replacing a Hard Drive 6 Replace the top cover see Replacing the Top Cover 7 Replace the cosmetic covers see Replacing the Cosmetic Covers 8 Firmly attach the keyboard to the computer and close the display see Closing the Display 9 Turn the computer upside down and replace the system battery see Replacin...

Страница 130: ...moving the M2 x 3 mm screw Replacing the Wireless USB Board 1 Attach the new wireless USB board with the M2 x 3 mm screw 2 Connect the wireless USB cable to the system board 3 Replace the top cover see Replacing the Top Cover 4 Replace the cosmetic covers see Replacing the Cosmetic Covers CAUTION Before you begin the following procedure follow the safety instructions in the Product Information Gui...

Страница 131: ...display see Closing the Display 6 Turn the computer upside down and replace the system battery see Replacing the System Battery Back to Contents Page NOTICE To avoid damage to the keyboard ensure that you attach the keyboard securely before moving the computer ...

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