Action
Yes
No
Step 2
Replace the imaging unit, and then resend the print job.
Did the toner fog or background shading disappear from the
prints?
The problem is
solved.
Contact
Toner rubs off
Action
Yes
No
Step 1
From the Paper menu on the printer control panel, check the paper
type and weight.
Do the paper type and weight match the paper loaded in the tray?
Go to step 2.
Specify the paper
type and weight from
the tray settings to
match the paper
loaded in the tray.
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?
From the Paper
menu on the printer
control panel, set the
paper texture.
Go to step 3.
Step 3
a
From the Paper Weight menu on the printer control panel, set
Heavy Weight to Heavy.
b
Resend the print job.
Does the toner rub off?
Go to step 4.
The problem is
solved.
Step 4
a
Enable Quiet mode.
From the printer control panel, navigate to:
Settings
>
General Settings
>
Quiet Mode
>
On
b
Resend the print job.
Does the toner rub off?
Contact
or your Dell
printer dealer.
The problem is
solved.
Troubleshooting
219
Содержание S5830DN
Страница 164: ...4 Reload paper and then adjust the paper guide 5 From the home screen touch Clearing jams 164 ...
Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...