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Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Go to step 2.
The problem is
solved.
Step 2
a
Check if you are printing on a paper that is supported by the
tray.
b
Resend the print job.
Is the print still skewed?
Contact
The problem is
solved.
Streaked horizontal lines appear on prints
Action
Yes
No
Step 1
a
Depending on your operating system, specify the tray or feeder
from Printing Preferences or the Print dialog.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 2.
The problem is
solved.
Step 2
From the printer control panel, set the paper type and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper type and weight match the type and weight of the
paper in the tray?
Go to step 3.
Change the paper
type and weight to
match the paper
loaded in the tray.
Step 3
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do streaked horizontal lines appear on prints?
Go to step 4.
The problem is
solved.
Troubleshooting
215
Содержание S5830DN
Страница 164: ...4 Reload paper and then adjust the paper guide 5 From the home screen touch Clearing jams 164 ...
Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...