Incorrect characters print
Action
Yes
No
Step 1
Make sure that the printer is not in Hex Trace mode.
Note:
If
Ready Hex
appears on the display, then turn off the
printer, and then turn it back on to deactivate Hex Trace mode.
Is the printer in Hex Trace mode?
Deactivate Hex
Trace mode.
Go to step 2.
Step 2
a
From the control panel, select
Standard Network
or
Network [x]
, and then set PCL SmartSwitch or PS SmartSwitch
to On.
b
Resend the print job.
Do incorrect characters print?
Contact
The problem is
solved.
Job prints from the wrong tray or on the wrong paper
Action
Yes
No
Step 1
a
Check if you are printing on a supported paper.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
The problem is
solved.
Go to step 2.
Step 2
a
Depending on your operating system, specify the paper size
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
The problem is
solved.
Go to step 3.
Step 3
a
Check if the trays are not linked.
b
Print the document.
Is the document printed from the correct tray or on the correct
paper?
The problem is
solved.
Contact
Troubleshooting
197
Содержание S5830DN
Страница 164: ...4 Reload paper and then adjust the paper guide 5 From the home screen touch Clearing jams 164 ...
Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...