Dell S5830DN, Руководство пользователя

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Solving print problems
Printing problems
Confidential and other held documents do not print
Action Yes No
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
The problem is
solved. Go to step 2.
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
The problem is
solved. Go to step 3.
Step 3
If you are printing from the Internet, then the printer may be reading
the multiple job titles as duplicates.
For Windows users
a
Open the Printing Preferences dialog.
b
From the Print and Hold section, select Keep duplicate
documents .
c
Enter a PIN.
d
Resend the print job.
For Macintosh users
a
Save and name each job differently.
b
Send the job individually.
Are the documents printed?
The problem is
solved. Go to step 4.
Step 4
a
Delete some held jobs to free up printer memory.
b
Resend the print job.
Are the documents printed?
The problem is
solved. Go to step 5.
Troubleshooting 195