Action
Yes
No
Step 1
a
Check if there is packing material left on the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Check if the packing material is properly removed from the
imaging unit.
Warning—Potential Damage:
Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer still printing blank pages?
Go to step 2.
The problem is
solved.
Step 2
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage:
Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer still printing blank pages?
Go to step 3.
The problem is
solved.
Step 3
Replace the imaging unit, and then resend the print job.
Is the printer still printing blank pages?
Contact
The problem is
solved.
Printer is printing solid black pages
Troubleshooting
212
Содержание S5830DN
Страница 164: ...4 Reload paper and then adjust the paper guide 5 From the home screen touch Clearing jams 164 ...
Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...