Internal Solutions Port does not operate correctly
Action
Yes
No
Step 1
Make sure the Internal Solutions Port (ISP) is installed.
a
Install the ISP. For more information, see
b
Print a menu settings page, and then check if the ISP is listed
in the Installed Features list.
Is the ISP listed in the Installed Features list?
Go to step 2.
Check if you have a
supported ISP.
Note:
An ISP from
another printer may
not work on this
printer.
Step 2
Check the cable and the ISP connection.
a
Use the correct cable, and then make sure it is securely
connected to the ISP.
b
Check if the ISP solution interface cable is securely connected
into the receptacle of the controller board.
Note:
The ISP solution interface cable and the receptacle on
the controller board are color
‑
coded.
Does the Internal Solutions Port operate correctly?
The problem is
solved.
Contact
USB/parallel interface card does not operate correctly
Action
Yes
No
Step 1
Make sure the USB or parallel interface card is installed.
a
Install the USB or parallel interface card. For more information,
see
“Installing an Internal Solutions Port” on page 26
.
b
Print a menu settings page, and then check if the USB or parallel
interface card is listed in the Installed Features list.
Is the USB or parallel interface card listed in the Installed Features
list?
Go to step 2.
Check if you have a
supported USB or
parallel interface
card.
Note:
A USB or
parallel interface
card from another
printer may not work
on this printer.
Step 2
Check the cable and the USB or parallel interface card connection.
Use the correct cable, and then make sure it is securely
connected to the USB or parallel interface card.
Does the USB or parallel interface card operate correctly?
The problem is
solved.
Contact
Troubleshooting
193
Содержание S5830DN
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Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...