Action
Yes
No
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?
The problem is
solved.
Contact
Printer display is blank
Action
Yes
No
Step 1
Press the Sleep button on the printer control panel.
Does
Ready
appear on the printer display?
The problem is
solved.
Go to step 2.
Step 2
Turn off the printer, then wait for about 10 seconds, and then turn
the printer back on.
Do
Please wait
and
Ready
appear on the printer display?
The problem is
solved.
Turn off the printer,
and then contact
Hardware and internal option problems
2100-sheet tray problems
Action
Yes
No
Step 1
a
Pull out the tray, and then do one or more of the following:
•
Make sure paper lies flat in the tray.
•
Check for paper jams or misfeeds.
•
Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
•
Check if the paper guides are aligned against the edges of
the paper.
•
Make sure the paper is below the maximum paper fill
indicator.
•
Check if you are printing on a recommended paper size and
type.
•
Check if the paper or specialty media meets specifications
and is not damaged.
b
Insert the tray properly.
Note:
Press the paper stack down while inserting the tray.
Does the tray operate properly?
The problem is
solved.
Go to step 2.
Troubleshooting
189
Содержание S5830DN
Страница 164: ...4 Reload paper and then adjust the paper guide 5 From the home screen touch Clearing jams 164 ...
Страница 165: ...Staple jam in the finisher 1 Open the staple access door 2 Remove the staple cartridge holder Clearing jams 165 ...
Страница 166: ...3 Open the staple guard and then remove the loose staples 4 Close the staple guard Clearing jams 166 ...