36
English
Troubleshooting
Phenomenon
Check points
The dust/particle sensor lamp
remains orange or red
•
Is there a buildup of dust on the air intake for dust/particle sensor or
the surrounding area?
¼
Vacuum off any dust from the air intake using a vacuum cleaner.
►
Page 25
•
Is the cover of the air intake for the dust/particle sensor removed?
¼
Attach the cover securely.
►
Page 25
•
Is the dust/particle sensor lens dirty?
¼
Wipe off the dirt on the lens with a dry cotton swab.
►
Page 25
•
Is the pre-filter dirty?
¼
Clean it.
►
Page 25
The water supply lamp remains on
even though water was added
•
Is the humidifying tray securely attached?
¼
Push it all the way in.
►
Page 28
•
Is the float in the humidifying tray stuck?
Is the float in the humidifying tray attached properly?
¼
Attach the float properly and make sure it moves smoothly.
►
Page 28
• If the water supply lamp is lit even though there is water in the humidifying
tray, there may be a problem with the water tank. (Water leakage may
result)
¼
Contact your dealer or the customer service center.
There is an odor but the odor sensor
lamp remains blue
•
Was a strong odor already present at the time you plugged in the
power supply plug?
¼
The basic sensitivity of the odor sensor will be determined by odor
levels in the first 1 minute after the power supply plug is inserted.
►
Page 10
If you remove the power supply plug when the air is clean (odor free),
wait at least 5 seconds, then reinsert the power supply plug and start
operation, the reference odor level that determines the sensitivity of the
odor sensor will be adjusted.
The filter replacement lamp doesn’t
turn off even though the dust
collection filter was replaced
•
Did you press and hold
for about 2 seconds?
¼
Even if you replace the dust collection filter, if you don’t press and hold
for about 2 seconds, the filter replacement lamp will not turn
off.
►
Page 31
UV ON/OFF lamp blinks
•
Are the carbon filter and filter fixing unit attached properly?
¼
Unplug the power supply plug, attach them properly, and then restart
operation.
►
Page 14
Air purifying function
Phenomenon
Check points
There is no air purifying effect
•
Is it installed in a location where the airflow cannot reach, or are there
obstacles around it?
¼
Choose a location where there are no obstacles and the airflow coming
out of the unit can reach all areas of the room.
•
Is the louver closed?
¼
Open the louver.
►
Page 16
•
Is the pre-filter dirty?
¼
Clean it.
►
Page 25
•
Is the filter replacement lamp lit or blinking?
¼
Replace the dust collection filter.
►
Page 31
In the event of malfunction during operation
If the indicator lamps on the unit indicator panel light up abnormally during operation due to a lightning strike etc., and operation becomes
impossible, remove the power supply plug, wait at least 5 seconds then reinsert the power supply plug and start operation again.
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