10 Communications
CommPact Installation Manual
67
10.4.2. WEB Remote Programmer (Relevant only when using ELAS connection)
Electronics Line 3000's WEB-based Remote Programmer (WEB RP) allows the engineer or service
provider to operate and program the system via the WEB using ELAS database to get the list of
supported Control Systems. To access WEB RP, the engineer must enter user name and password.
10.5. Service
Call
The Service Call feature is designed to enable the user to call the monitoring service at the push of a
button. When the user presses the up arrow key button
and then presses and holds down the
Service Call button
for a few seconds, a two-way audio connection with the central station is
established.
10.5.1. Service Call Telephone Number
To edit the Service Call telephone number:
1.
From the Programming menu, select Communications, Service Call, Phone Number
[9531].
2.
Enter up to 16 digits. Use the
key to enter "*", "#", "," (pause), "T" (switch to DTMF
tone dialing), "P" (switch to pulse dialing) or "+" (international code). Use the
key to
delete one character at a time. Press '
√ʹ
when you have finished editing.
10.5.2. Service Call Interface
For the Service Call feature, you can choose whether the system employs cellular or PSTN
communication, provided that it is available in your control system configuration.
To program the Service Call interface:
1.
From the Programming menu, select Communications, Service Call, Interface [9532].
2.
Select either GSM or PSTN.
10.6. Communications
Options
10.6.1. Line
Monitor
The Line Monitor feature monitors the PSTN telephone line. If a problem is detected with the line, a
Media Loss event is registered in the log.
To program the Line Monitor setting:
1.
From the Programming menu, select Communications, Comm. Options, and Line
Monitor [95401].
2.
Select Enabled or Disabled.
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