10 Communications
CommPact Installation Manual
64
The event types reported using the Vocal Message Dialer feature are determined in VM Event
Options see p.75,
10.10 Vocal Message Dialer Event Options. If one of these events occurs, the
Control System dials the phone numbers of the Voice Report Account.
The sequence for a vocal message call is as follows:
1.
An event occurs and the Control System calls the telephone number of the first Voice
Report Account chosen.
2.
When the user answers the call, the Home ID message and the relevant event message
are played.
3.
The user presses 1 on their telephone; if there are additional events to report the next
message is played. Otherwise, "No Further Messages" is announced.
-Or-
If Two-Way Audio is enabled for the Voice Report account, the user may open the
audio channel by pressing 2 on their telephone. If the user does not want to open the
audio channel they may press "*" then "#" on their telephone to hang up.
If the call is not answered or the TC/VM Timeout (see p. 70,
10.6.10 Telecontrol/Vocal Message
Timeout) expires before the message is acknowledged by the user pressing 1, the Control System
calls the next Voice Report Account telephone number.
The availability of the Vocal Message Dialer feature is hardware dependent
.
10.3.1. Telephone
Number
To edit a Voice Report Account account’s telephone number:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Phone Number [#1].
4.
Enter up to 16 digits. Use the
key to enter "*", "#", "," (pause), "T" (switch to DTMF
tone dialing), "P" (switch to pulse dialing) or "+" (international code). Use the
key to
delete one character at a time. Press '
√ʹ
when you have finished editing.
10.3.2. Protocol
To program voice report protocol:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Protocol [#2].
4.
Select Voice Report.
10.3.3. Communication
Interface
For each Vocal Message account, you can choose whether the system employs cellular or PSTN
communication, provided that it is available in your control system configuration.
To program a Voice Report Account’s communication interface:
1.
From the Programming menu, select Communications, Accounts [951].
2.
Select the account you want to program (2-6).
3.
From the account’s sub-menu, select Interface [#3].
4.
Select GSM or PSTN.
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