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NR1UB/NR1UW/NR1UR
Chapter 9 Troubleshooting
9-1 Troubleshooting
Check the following items before contacting Clarion for repair.
If these items do not solve your problem, check the “Support” section of the portal site
(my.clarion.com).
General
Problem
Cause
Required Action
Power does not turn on.
When using the car adaptor for power:
There is poor connection between the car
adapter and cigarette lighter socket.
Remove any dirt and rust on the
cigarette lighter socket in the vehicle,
then insert the car adapter power
plug as far as it will go.
When using the battery pack for power:
The battery pack needs to be recharged.
Use the car adapter or AC adapter to
charge the battery pack.
When using the AC adapter for power:
The AC adapter is unplugged from the
power outlet.
Check the connection between the
AC adapter and power outlet.
Confirm the outlet is live with another
device.
When using the optional Car Dock
(NK1U) for power:
There is no connection with the Car Dock.
Make sure the unit clicks securely
into place when you mount it onto the
Car Dock.
You do not press the
power button but the unit
turns on.
You inserted the power plug while the car
adapter is connected.
You started the engine while the car
adapter and the cigarette lighter socket
are connected.
This unit is turned on by the
automatic start function and does not
indicate malfunction.