D15362.16 DX70 and DX80 Administrator Guide CE9.13, JUNE 2020.
www.cisco.com — Copyright © 2020 Cisco Systems, Inc. All rights reserved.
101
Cisco Webex DX70 and DX80
Administrator Guide
Sign in to the web interface and navigate to
Maintenance >
System Recovery
.
Note: You can only revert to another CE software version using
this procedure, for example from CE9.13.y to CE9.12.x.
If you want to convert back to Android-based software, refer to
the
chapter.
Revert to the previously used software image
About the previously used
software image
If there is a severe problem with the
device, switching to the previously used
software image may help solving the
problem.
If the device has not been factory reset
since the last software upgrade, the
previously used software image still
resides on the device. You do not have to
download the software again.
We recommend you to back up the log files, configurations, and
custom elements of the device before you swap to the previously
used software image.
Back up log files, configurations and custom elements
1. Select the
Backup
tab.
2. Click
Download logs
and follow the instructions to save the log
files on your computer.
3. Click
Download backup
and follow the instructions to save the
backup bundle on your computer.
Revert to the previously used software image
Only administrators, or when in contact with Cisco technical
support, should perform this procedure.
1. Select the
Software Recovery Swap
tab.
2. Click
Switch to software: cex.y.z...
, where x.y.z indicates the
software version.
3. Click
OK
to confirm your choice, or
Cancel
if you have
changed your mind.
Wait while the device resets. The device restarts automatically
when finished. This procedure may take a few minutes.
Introduction
Configuration
Peripherals
Maintenance
Device settings
Appendices
Maintenance