
339
Alarm
Message
Type
Message
Cause/Remedy
Description
Severity
ID
Decoder
Processor Start
Set
App Transfer Fail Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco Services if
the problem
persists.
Transfer of
Application
software to
second
processor was
not correctly
completed
Major
38000
Decoder
Processor Start
Set
No Response
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco Services if
the problem
persists.
Secondary
processor not
responding.
Major
38000
Decoder
Processor Start
Set
Synchronization
Failure
Cause: Hardware
issue.
Remedy: Clear
alarms, reset the
unit, and notify
Cisco Services if
the problem
persists.
Communicatio
n with
secondary
processor
failing.
Major
38000
Decoder
Processor Start
Clear
Boot passed
–
–
Major
38000
LEC Timeout
Set
LEC Table
Missing/timeout:c
hannels currently
unavailable
Cause: Possible
LEC Server or
Uplink issue.
Remedy: Check
LEC Server setup
and uplink
configuration for
the GDS PID
setup. Clear alarm
and notify Cisco
Services if the
problem persists.
ECT Table is
not received in
the GDS
stream.
Major
38500
LEC Timeout
Clear
LEC received
–
–
Major
38500
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