DEVICE ISSUES
29
The remote doesn’t switch on or if the battery is very low
When the on/off button is pressed, nothing happens, the screen stays black.
Or when the remote is switched on, a warning screen appears and it’s
impossible to perform any action.
The remote control doesn’t charge on the docking
Placed on the docking station, the remote control does not charge.
Problem
Possible cause
Solution
Remote
cannot be
switched on
Defective remote
control
1.
Charge it on the docking station for 30min.
2.
Try to turn it on again. If nothing happens, charge the remote control for
another 30min with the USB cable connected to a turned on computer.
3.
If the remote control charges with neither with the cable or the docking
>
replace the remote
.
Problem
Possible cause
Solution
The remote
does not
charge
Defective remote
battery
Defective PCB or
cable docking
subassembly
1.
In addition to the mains power plug, check that the docking station tablet
is correctly connected to the docking station subassembly via the USB
subassembly cable.
2.
Take off the remote from the docking station and try to charge it with the
USB cable connected to a computer USB port. If the remote control neither
charges with the cable
> replace the remote.
3.
If the remote control can be charged with the USB cable via a computer
but not on the docking station, and if the modules do not charge as well
>
replace the docking station tablet
.
If the modules can be charged on the docking station but not the remote
control
> replace the docking station subassembly
.