DEVICE ISSUES
27
The module is never fully charged
Placed on the docking station, the guide light always indicates a module
charging.
The module doesn’t power on
The module does not power on when the on/off button is pressed.
Problem
Possible cause
Solution
Module
never fully
charged
Defective battery
module
Defective PCB
docking tablet
Wrong tablet
communication
process
1.
Place the suspected module on the docking station for 1 hour. After this
delay, check that all the guide lights are illuminated (meaning that the module
is charged).
2.
Check the state of the module with the screen before the electrostimulation
session. If it shows that the module is indeed not charged, there might be a
problem with the docking station. Repeat the previous step with another
module on the same spot, and if the observation is the same
> replace the
docking station tablet
.
3.
If this same spot is functional with another module
> replace the module
.
4.
If there is a doubt that the remote and/or the module and/or the docking are
also out of order
> replace the complete set
.
Problem
Possible cause
Solution
Module
cannot be
switched on
Module’s battery
deeply discharged
Defective battery
module
Defective PCB
docking tablet
1.
Place the module on the docking for 2 hours. After this delay check if the
module is now charging.
2a. If it turns on or if the docking’s guide light shows the module charging, it
means the module battery was deeply discharged and needed a slow
charge process during a while.
2b. If there is no charge indication after this delay, the module charge circuitry
must be damaged. To be sure that there is a problem with the module and
not the docking station, charge another module on the same slot.
If the other module is charging well the first one need to be serviced
>
replace the module
.
If it doesn’t work either, it’s the docking station that could be damaged
>
replace the docking station tablet
.
