DEVICE ISSUES
36
Flashes Red – Battery problem
The module’s LED flashes red every second this means that there is an issue with the battery.
Other – Manufacture error
If the LED blinks green, red and orange or if it’s constantly orange, there might have been a manufacturing error.
In this case
> replace the module
.
DOCKING STATION LED INDICATION
Blue – Ready to charge / charging
When the docking station central LED is blue, it means that all the other units of device can be or are charging.
Red – Error docking
When the docking station central LED is red, there might be an error with the docking station. (The central LED might be
temporary red when the plug is inserted into the docking station, this is not an error)
Problem
Possible cause
Solution
The LED flashes red
Battery error
•
Make sure the module is charged.
•
Try to re-start the remote control and the modules.
•
Try to re-pair the module.
•
If despite this the LED is still flashing red
> replace the
module
.
Problem
Possible cause
Solution
The docking station’s
central LED lights red
Modules can’t be charged
due to no connection to
tablet or main power.
•
Ensure that the modules are properly placed in their
housing.
•
Ensure the charging contacts are clean.
•
Ensure the correct AC adapter is used.
•
Disconnect and reconnect the docking station.
•
If despite this the LED is still red, contact the customer
services that have been stipulated and approved by the
manufacturer.