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Appendix A
—
Troubleshooting
192
Pyxis MedStation 4000 System Console User Guide
Console printer not working
If you experience problems with the console printer, follow these steps:
1. Determine whether the printer has power.
Check that the power line to the printer is connected at both ends. If the
printer is a laserjet, the LED panel on the top of the printer should display
READY on the panel.
2. Determine whether the printer is out of paper.
Normally when a printer runs out of paper, it signals you with a beep. If using
a laserjet printer, the LED panel on the top of the printer displays a message
stating that the printer is out of paper.
3. Determine whether the printer is offline.
Press the
On-Line
or
Select
button (depending on the printer model) on the
front panel.
4. Make sure that all covers are seated properly.
5. Turn off the printer’s power and turn it on again.
6. If the paper is feeding, but nothing is printing, determine whether the ink
ribbon or toner need to be replaced.
The ink might have been used up. Replace the ink ribbon and try running the
report again. If using a Laserjet printer, the LED panel displays TONER
LOW, indicating that the toner cartridge on the printer should be replaced.
7. Check the communication line between the printer and console.
Gently wiggle the communication line at the printer and console connections.
Try running the report again.
8. If the preceding steps do not fix the printer, contact the TSC.
Содержание Pyxis MedStation 4000
Страница 1: ...Pyxis MedStation 4000 System Console User Guide May 2011 DME 10000152350 Ver 00 Matl Number 133591 01...
Страница 20: ...Chapter 1 System overview 10 Pyxis MedStation 4000 System Console User Guide L IMITED R ELEASE 1 DRAFT 5 4 11...
Страница 26: ...Chapter 2 Console Basics 16 Pyxis MedStation 4000 System Console User Guide...
Страница 146: ...Chapter 3 Setting Up the System 136 Pyxis MedStation 4000 System Console User Guide...
Страница 190: ...Chapter 6 Reports 180 Pyxis MedStation 4000 System Console User Guide...
Страница 220: ...Appendix D Cerner 210 Pyxis MedStation 4000 System Console User Guide...
Страница 226: ...Appendix E Management and Monitoring Recommendations 216 Pyxis MedStation 4000 System Console User Guide...
Страница 236: ...Glossary 226 Pyxis MedStation 4000 System Console User Guide...
Страница 245: ...Index Pyxis MedStation 4000 System Console User Guide 235 workflow unit dose 3 X XQ Messages report 174...
Страница 246: ...Index 236 Pyxis MedStation 4000 System Console User Guide...