Canon ColorPASS-GX400, Инструкция по установке и обслуживанию

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T
ROUBLESHOOTING
129
Printing
N
OTE
:
Intermittent print quality and color quality problems are difficult to trace. Before you try to troubleshoot print quality problems,
print a color Test Page to make sure that the copier does not need servicing or adjusting.
Test Page fails to print. The copier is not ready to print. Make sure that the copier is turned on and ready to print.
A problem exists with the connection
between the ColorPASS and the copier.
1. If the problem persists:
• Recycle power on the copier.
• Recycle power on the ColorPASS by shutting down through
the Functions menu, waiting 10 seconds, and then
powering the ColorPASS back on (see
page 41 ).
2. If the problem persists, replace the copier interface cable
(see page 113 ).
3. If the problem persists, replace the copier interface board
(see page 55 ).
4. If the problem persists, you may need to service the copier.
The ColorPASS appears in
the list of printers on the
customer’s workstation,
but certain jobs do not
print. A PostScript error 1. Make sure that Print to PostScript Error in Setup is set to
Yes.
2. Check for error messages on the ColorPASS output.
An application problem 1. Print a job from a different application to determine if the
problem is associated with a particular application.
2. Make sure that the connection between the ColorPASS and
the workstation is working by downloading a Test Page from
the workstation, or by printing a simple file such as a
text file.
3. Resend the problem file.
T
ABLE
3:
ColorPASS error messages and condition (Continued)
Symptom Possible cause Suggested action