T
ROUBLESHOOTING
131
Printing (continued)
Print quality is poor.
Possibly one of the following:
• A file or application problem
• A missing or outdated printer
description file
• The application cannot find the
appropriate printer description file
• The system is out of calibration
1. Print a ColorPASS Test Page.
2. If the quality of the ColorPASS Test Page is good, the error
condition may be a file or application problem.
3. Make sure that the appropriate printer description file
is installed. (For details, see Printing, which is part of the
user documentation set.)
If the user can print the ColorPASS Test Page, but cannot print a job from a computer on the network, make sure that the network
administrator has:
• Checked all components of the network, including cables, connectors, terminators, network adapter boards, and network drivers.
• Activated the network and used it to communicate with other printers.
• Confirmed that the applicable network settings in Setup (such as AppleTalk zone, IP address, Subnet mask, and Gateway address) match
the settings used in the network.
N
OTE
:
EPS file generation is not completely standardized among applications. Some users may encounter problems while printing certain
EPS files.
T
ABLE
3:
ColorPASS error messages and condition (Continued)
Symptom
Possible cause
Suggested action
Содержание ColorPASS-GX400
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