T
ROUBLESHOOTING
130
Printing (continued)
A print job stalls or stops
after one or a few pages.
Possibly one of the following:
• A PostScript or application error
• System software is corrupted
1. Cancel the ColorPASS print job.
2. If this fails to clear the problem, reboot the ColorPASS (see
).
3. If the problem persists, choose the Clear Server command
from Command WorkStation.
4. Set
Print Cover Page to Yes
and resend the problem job.
The Cover Page will indicate “PS Error.”
For more information about the PostScript error,
double-click the problem job in the Command
WorkStation window.
5. If the problem persists, reinstall system software
(see
Corrupt system software may cause the system to hang.
Incorrect or faulty DIMM
or faulty DIMM connection
1. Reseat the DIMMs to remove any oxidation on the connectors
(see
).
2. Verify memory amount on the Configuration page.
3. If the problem persists after replacing the DIMM,
replace the motherboard (see
Color quality is
inconsistent.
A copier problem
Test the copier and perform service, if necessary. See the
service documentation that accompanies the copier.
T
ABLE
3:
ColorPASS error messages and condition (Continued)
Symptom
Possible cause
Suggested action
Содержание ColorPASS-GX400
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