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Analogue Telephony Adaptor User Manual

6

Using advanced phone features

 

25

6

Using advanced phone features

One of the advantages of VoIP is that it offers advanced telephony features
such as:

Putting a call on hold

Transferring calls

Call waiting

Do not disturb

Call return

This chapter describes how to use the above features with your Flexor 151.

It is still possible to use all the PSTN features you have setup on your
phone such as Call Return and Voicemail. To access these features, use
hook flash / recall to get to the PSTN line. (See

Recall / Hook-flash

functionality page 26). In addition, all incoming PSTN call features will still
work as normal, including CLI and CID.

VoIPon     www.voipon.co.uk      [email protected]      Tel: +44 (0)1245 808195      Fax: +44 (0)1245 600030

Содержание Flexor 151

Страница 1: ...Analogue Telephony Adaptor User Manual Issue 2 20 10 2006 VoIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 600030...

Страница 2: ...trademarks of Camrivox Ltd All other trademarks acknowledged Copyright 2006 Camrivox Ltd all rights reserved The contents of this publication may not be reproduced in any part or whole transcribed in...

Страница 3: ...hone lines 16 Step 2 Attach the power connector 16 Configuring the Flexor 151 17 Step 1a Accessing the web pages using VoiceConnect 17 Step 1b Accessing the web pages without using VoiceConnect 17 Ste...

Страница 4: ...other PCs 30 Web pages overview 31 Messages area 31 Configuration area 31 Managing Accounts 32 Modifying VoIP accounts 32 Create a new VoIP account 33 Setting Region information 34 Setting the region...

Страница 5: ...ts 48 Upgrading the firmware 49 Step 1 Check for firmware updates 49 Step 2 Confirm update to new firmware 50 Step 3 Firmware update in progress 50 Step 4 Firmware Update Complete 51 Diagnostic messag...

Страница 6: ...nd Buttons 11 Figure 3 2 Flexor 151 Front Panel LED 12 Figure 3 3 Flexor 151 Back Panel LEDs 13 Figure 3 4 Flexor 151 Rear Connectors and Connections 14 Figure 4 1 Illustration of Flexor 151 Set up 15...

Страница 7: ...TN network The difference to you is in the cost of the calls VoIP calls are much cheaper than PSTN calls By default the Flexor 151 is configured to make outgoing calls over the Internet and to receive...

Страница 8: ...is document uses the following icons to draw your attention to specific instructions or explanations Provides clarifying or non essential information on the current topic Provides messages of high imp...

Страница 9: ...ot use them and contact your supplier for a replacement Keep your unit dry out of direct sunlight and away from sources of heat The telephony ports on the Flexor 151 can carry dangerous voltages do no...

Страница 10: ...uld start the V oiceConnect installation automatically If for some reason the installation does not start automatically Browse to MyComputer Right click on the CD ROM drive containing the VoiceConnect...

Страница 11: ...r VoIP voicemail This can be useful on occasions when you do not wish to be disturbed or when you are away but expecting an important call and wish to check the message remotely through your VoIP prov...

Страница 12: ...ce but for outgoing calls it is useful to know how the call is being made and therefore how expensive it is VoIP LED This indicator is used to indicate when a call is being made over VoIP Again for in...

Страница 13: ...and is connected at 100Mbits s Unlit There is no network connection or the Ethernet cable is removed from the port Flashing during start up Flashing on off while the device is booting After about 10...

Страница 14: ...ower cable To Phone Connects to the phone using your existing phone cable If required an adaptor is supplied to convert your phone connector type to the right connector type for the socket on the devi...

Страница 15: ...mation see Installing the Voice Connect application on page 53 Connecting the Hardware This section describes how to connect the device to the wall phone socket your phone the power outlet and your co...

Страница 16: ...e Step 2 Attach the power connector Connect the AC power adapter to the Power connector on the back of the device and plug the adapter into a wall outlet or power strip Turn on the power to the Flexor...

Страница 17: ...ing VoiceConnect If you have not installed the Voice Connect application lift the phone receiver and press the button twice The Flexor 151 will play an audio message describing the URL that you need t...

Страница 18: ...ppy with your country selection click on Next Step 4 Configure your VoIP account Now you must configure your VoIP account settings so that you can make VoIP calls over the Internet Choose the name of...

Страница 19: ...nt details Click on Return Home The home page is displayed with a message informing you that the device is connected and working properly Setup complete The above steps are the only configuration task...

Страница 20: ...pected test your Internet connection from a LAN computer To do this open your web browser and type the URL of any external website such as http www yahoo com Make a test telephone call to see that all...

Страница 21: ...he incoming caller is in your address book the Flexor 151 will automatically convert the number to the name in your address book If the Flexor 151 Call Divert button has been pressed then the incoming...

Страница 22: ...4 seconds to complete dialing a number after the last digit has been pressed However if you dial the number quickly and want to be connected immediately you can dial at the end of the number to tell t...

Страница 23: ...the Flexor 151 management web pages Click on the Call History link The Call History page is displayed showing the names and numbers of all recent incoming and outgoing calls Click on the number you w...

Страница 24: ...e name to dial on your phone number pad Keep spelling out characters until a match has been made Once a match has been made stop spelling out characters At this point if the address book only has one...

Страница 25: ...chapter describes how to use the above features with your Flexor 151 It is still possible to use all the PSTN features you have setup on your phone such as Call Return and Voicemail To access these f...

Страница 26: ...wo common situations where it is convenient to place a call on hold To answer a second incoming call that comes in during an existing call known as Call waiting To dial a second person in the middle o...

Страница 27: ...ansfer but works as follows steps 5 and 6 are different from the steps above 1 The phone rings and you pick up to speak to the new caller 2 You decide that they need to be transferred to another perso...

Страница 28: ...preferred and easiest method for enabling Do not disturb is method 1 above Method 2 differs in that if do not disturb is enabled by dialing 20 then only VoIP calls will not disturb incoming land line...

Страница 29: ...u to configure the device settings to meet the needs of your network You can access the web pages through your web browser from any PC on the same local network as the Flexor 151 This chapter contains...

Страница 30: ...ch toolbar on the Windows Desktop A web browser will be launched displaying the Flexor 151 management web pages This is the first page displayed each time you access the Web pages From other PCs To ac...

Страница 31: ...xamples of status messages appearing in this area are Information on whether or not your VoIP connection is operational If it is not working a link is provided to help diagnose any problems If a new s...

Страница 32: ...is displayed Refer to the following section to manage your accounts Modifying VoIP accounts To modify your current VoIP accounts follow the procedure below To select a new VoIP provider select the new...

Страница 33: ...IP account Follow the procedure in the previous section to display the Accounts page To create a new account you can either Use the configuration wizard Enter the settings manually It is recommended t...

Страница 34: ...ith Manual to identify this account as one that has been manually entered Setting Region information The Region web page enables you to configure the region where you are using your device and the tim...

Страница 35: ...displayed by the web pages contains details about the time of the call You can configure the display of this time to be shown in 12 hour or 24 hour format To set the time format follow the procedure b...

Страница 36: ...on Call History from the home page The Call History window is displayed The window displays calls that you have made and calls that you have received The call history is cleared following a reboot of...

Страница 37: ...age 38 Deleting entries from the Address book on page 38 Adding entries to the address book The easiest way to add entries to the address book for all your contacts is to import entries from your Micr...

Страница 38: ...dress book window alongside the contact you wish to edit The following window is displayed containing the details of the contact Edit the phone details of the contact Only the phone numbers of the con...

Страница 39: ...n off mode if the incoming call was over a land line Note that only one of the above voicemail divert hop on off features can be used at once By default none of these above actions are enabled on the...

Страница 40: ...Click on Save Settings The home page is displayed Now if a call is received from a land line not VoIP the Flexor 151 will answer the call automatically after the specified number of rings A voice pro...

Страница 41: ...ve an answer phone machine then you should ensure that the Number of rings before action is less than the number of rings that you have set for the answer phone Otherwise the answer phone will take pr...

Страница 42: ...including The Internet connection status The current service provider The region setting The number of calls that have been made The number of calls that have been received The model and firmware revi...

Страница 43: ...hony or voice call quality Voice Settings Volume settings CODEC preference and DTMF Mode can be set from the Voice Settings menu This menu is accessed by clicking on the Voice Settings link on the hom...

Страница 44: ...r RFC2833 RTP based DTMF support by clicking on the appropriate radio button in the DTMF Mode section Changes can be saved by clicking Save Settings QoS Quality of Service Settings QoS Quality of Serv...

Страница 45: ...Flexor 151 will automatically emulate the settings of a single PC attached to the LAN port with the WAN port connected to a broadband connection This configuration mode is used to enable the Flexor 1...

Страница 46: ...low In order to select Manual settings Click on the Manual radio button option An additional set of configuration options will appear Enter the network IP configuration into the appropriate fields Cha...

Страница 47: ...lect configuration mode by pressing the appropriate digit shown below 0 Automatic 1 DHCP 2 Emulate PC Settings 3 Manual To understand the meaning of these different network configuration settings see...

Страница 48: ...Settings in the top of the window The following window is displayed To reset the device to its factory default state click on Reset and Restart If you would like to keep some of the settings you have...

Страница 49: ...s an update you can download and install the firmware on the device Alternatively you may receive a new firmware notification in the messages area as shown below In this case click here in the sentenc...

Страница 50: ...e firmware update process Step 3 Firmware update in progress During the firmware update do not remove the power or disrupt the Internet connection to the Flexor 151 A window will first show the progre...

Страница 51: ...ons including the Gateway and DNS Gateway WAN port and LAN port check DHCP server check NAT check VoIP Account information check To perform the diagnostic checks follow the procedure below Select the...

Страница 52: ...et Internet telephony is unconfigured The cables are plugged into your Flexor 151 correctly and it is able to connect to your modem but you have not configured your VoIP account settings Please see se...

Страница 53: ...l the Voice Connect application on your PC This application helps you to configure the Flexor 151 and after installation offers Computer Telephony Integration features see section 6 for further inform...

Страница 54: ...VD ROM drive Your CD should automatically start If the CD does not start automatically browse the files on your computer in Windows Explorer double click on the CDROM drive and double click on the set...

Страница 55: ...ice Connect software Step 3 The Select Installation Folder window is displayed Click on Next if you are happy with the settings shown in the window To change the settings Click on Browse to choose a n...

Страница 56: ...installation has been successful Click on Close to close the window To use Windows Update to check for critical updates to the NET Framework start Internet Explorer and choose Tools Windows Update Ste...

Страница 57: ...e information refer to Connecting the Hardware on page 15 Uninstalling the software There are two ways to uninstall the Voice Connect application You can insert the installation CD a second time and a...

Страница 58: ...ise voice traffic over LAN data traffic Power On Self Test POST and diagnostics Voice algorithms and protocols SIP RTP SDP VAD CNG G 168 echo canceller Packet Loss Compensator G 711 G 726 G 729 Adapti...

Страница 59: ...Ltd all rights reserved The contents of this publication may not be reproduced in any part or whole transcribed into any language or transmitted in any form or by any means electronics mechanical magn...

Страница 60: ...org 4 Products derived from this software may not be called VOCAL nor may VOCAL appear in their name without prior written permission of Vovida Networks Inc THIS SOFTWARE IS PROVIDED AS IS AND ANY EX...

Страница 61: ...written permission THIS SOFTWARE IS PROVIDED BY THE INTERNET SOFTWARE CONSORTIUM AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF ME...

Страница 62: ...pment immunity characteristics limits and methods of measurement EN 61000 3 2 2000 Electro magnetic compatibility EMC Limits for harmonic current emissions EN61000 3 3 1995 Electro magnetic compatibil...

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