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Site~Rite* IV Ultrasound System Operator’s Manual
Error Messages
The Site~Rite IV Scanner displays error messages when certain conditions exist. The following table
describes the error messages and actions to take to correct the error.
Chapter 8: Site~Rite* IV System Maintenance and Troubleshooting
Problem
Possible Cause
Probe is damaged.
Return probe for repair.
Solution
Probe makes knocking sound.
System is in the Freeze Mode.
Press the Freeze Button.
System functions normally,
but the Gain Control is not
functioning
Insufficient quantity of acous-
tic coupling gel used.
Add additional acoustic
coupling gel.
Image quality is poor or
ultrasound beam inadequately
penetrates.
Probe is damaged.
Return probe for repair.
Probe has bubbles.
The low battery detection
circuits are defective.
Remove battery pack and
replace with fully charged
battery pack.
Return scanner for repair.
During normal operation the
scanner shuts down without
warning.
Problem
Possible Cause
The system cannot identify the probe attached to the scanner. Turn scan-
ner off. Verify that probe is connected correctly, and then power scanner
on. If message repeats, call Bard Access Systems, (in US) or local distribu-
tor (outside of US). (in US) or local distributor (outside of US).
Invalid Probe
No Probe
Invalid Depth
Turn scanner off. Allow system to return to room temperature and
then power system on. If message repeats, call Bard Access Systems
(in US) or local distributor (outside of US). (in US) or local distributor
(outside of US).
LCD thermal shutdown
imminent
The software running the system is damaged. Call Bard Access
Systems (in US) or local distributor (outside of US).
CRC error
The system hardware or software has failed. Call Bard Access Systems
(in US) or local distributor (outside of US).
Watchdog time out
Turn scanner off. If probe is cold, warm probe to room temperature
by immersing the cap in a cup of warm water. Verify that the probe is
connected correctly, and then power scanner on. If message repeats, call
Bard Access Systems, (in US) or local distributor (outside of US).
Sync timeout
The probe attached to the scanner is not oscillating correctly. Turn scan-
ner off. If probe is cold, warm probe to room temperature by immersing
the cap in a cup of warm water. Verify that the probe is connected cor-
rectly, and then power scanner on. If message repeats, call Bard Access
Systems (in US) or local distributor (outside of US).
Probe over power error
Other Error Messages
Call Bard Access Systems (in US) or local distributor (outside of US).
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