74
AMWorks Software Installer/User Guide
Updating Firmware
Make sure that you have access to the appropriate update files before you begin updating
the firmware. See
Firmware update files
on page 88 for more information.
NOTE:
During the initial installation/configuration of the AMWorks software, it may be necessary to update the
AMX switches to a compatible revision before the Synchronize System Database operation can be performed
successfully. See
Installation
on page 5 for details.
To update the AMX switching system firmware:
1.
Select
Admin Tools
-
Firmware Updates
from the menu bar.
- or -
Type
Ctrl+O
.
2.
In the Device Type list box, select the appropriate switch, user station or AMIQ module.
3.
Choose a device to update from the Devices box.
4.
Under Update Type, click
Sequential
to update selected devices one at a time.
- or -
Click
Parallel
to update all devices at one time.
NOTE:
Using Parallel mode enables you to complete updates in less time.
NOTE:
You must update the firmware of the AMX switch before updating the firmware of any attached user
stations or AMIQ/AMIQDM modules.
5.
If the file displayed in the File Name field is the desired upgrade file, click
Begin Update
to
start the software upgrade.
- or -
Click
Browse
to locate the desired file.
6.
After locating the desired file, click
Begin Update
to start the software upgrade.
- or -
Click
Cancel
to cancel the operation.
7.
To end the operation and close the window, click the
Exit
button.
Forcing a User Login
If necessary, an administrator can remotely log a user in to a user station.
To remotely log a user in to a user station:
1.
Select
Users
–
Log In User
.
2.
Use the drop-down list to select the name of the user you wish to log in.
3.
Click the name of the user station to which you wish to log in the user.
4.
Click the
Login
button.
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