7.7 Customer accounts
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XM and XT Operator Instructions
7
7.7 Customer accounts
Customers may charge the cost of purchases to an account as long as
the scale has been set up for this function in Service Mode and an
account key has been assigned to the appropriate keyboard.
Your scale will have been set up to allow you to charge goods or make
payments to accounts that have previously been programmed in the
scale.
7.7.1 Setting up an account
A customer account record includes:
O
Account reference ID
O
Account name
O
Credit status of the account holder
The credit status can be either the value of the credit allowed or a code
representing the credit value allowed.
The account ID and name are printed on the received-on-account slips
and on the account summary slip. The account ID is printed on the
receipt when goods are charged to the account.
7.7.2 Charging to account
Customers may pay all or part of the cost of purchases by charging the
cost to their account.
The scale prints the receipt followed by an account summary slip that is
signed by the customer and then placed in the cash drawer.
Account keys operate in a similar way to cash keys except that you will
always be asked for an account reference.
You can only use account payment in PoS mode.
7.7.3 Payments received on account
Customers must make payments to their account as a separate
transaction. Accounts payments and purchase transactions may not be
mixed on the same receipt.
With the exception of charging to account, customers may pay using any
one or a combination of payment methods.
A customer can over-tender and receive change. For example. if the
customer owes £20 on account and wishes to pay £5, he/she can tender
a £10 note and receive £5 change.
