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APPENDIX A: FAQ’S
User Manual
92
6
What can I do when the DVR starts and displays “please wait……”all the
time?
a. First possible reason: hard drive power cable and/or data cable are not
securely connected.
Solution:
Please check the cable connections and make sure they are secure; if
still not working, please unplug them and then plug them in again.
b. Second possible reason: The system is having problems reading the hard
drive.
Solution:
Try reformatting the current drive or re-placing it.
8.
Why isn’t the mouse I have plugged into the front USB port working?
The front USB port is only for backup to USB flash drive, and does not support a
USB mouse. Please use the USB port on the rear panel if using a mouse.
9. How do I input password and digital numbers?
To input password and digital numbers click the box behind
password
or
items
where you need to input numbers, and then a small keyboard will appear. Please
select number or letter to input (the default password is 123456), or you can use
the digital keys on the front panel, or the digital keys on the remote control.
10.
How do I upgrade the firmware on the DVR?
After you get the new firmware from your supplier, copy it onto a USB flash
drive. Then select “
upgrade
” in the menu.
Notice: Do not turn the system power off during the upgrade process!
Doing so may damage the chipset and prevent the DVR from starting.
11.
I can get a live image on the display but I can’t get the menu to display.
How can I pull up the menu?
Hold down the ESC key to wait for login dialog box to appear.
12.
I hooked up the DVR to a TV through the BNC video out port and I do not
see anything on the screen. How do I get the video to display?
By default the DVR is setup to use a VGA monitor, if you want to use a TV
instead then push the ESC button on the front panel and hold it until you hear a
beep, if you still do not get a display then hold the ESC button down again until
you hear a beep, the display should come up.
13.
What are the minimum configurations of PC for clients connecting
remotely?