Phone Based Administration
Page 238
- Issue 6a (Thursday, February 22, 2018)
IP Office Basic Edition
Comments on this document? [email protected]
16.8 Call Forwarding
This function allows the user to redirect all their calls to another number. Extensions with
enabled can also forward calls externally by specifying a
as the destination.
·
If an extension already has a button set to this function, creating another button with this function will
automatically clear the setting from the existing button.
·
If the user has this feature enabled, removing this button will turn the feature off.
·
For analog lines and T1 lines without DID, the extension must be the
for that line.
·
You can forward outside, intercom, transferred and voice signaled calls.
·
You cannot forward group calls, calls to doorphone alert extensions, coverage calls, transfer-return calls and night
service calls.
·
The system will only forward calls on lines that have reliable disconnect. For these lines,
must be set to a value other than 00 (No Detection).
·
The extension must have an available line to forward the call to an outside number.
·
The system uses the extension’s
to determine which line to use for the outgoing call.
·
Extension's with
enabled can also forward calls externally by specifying a
(80 to 99) as the destination.
·
Programming the destination and/or the originator onto the call coverage button is optional.
·
Extensions configured as doorphone extension or loudspeaker device will ignore any forwarding set on the
extension.
·
Do not disturb overrides call forwarding.
·
To access this function without a programmable button. Use the following and then enter the destination number.
To switch forwarding off enter the extension's own number as the destination. :
·
On DS and ETR phones, press
FEATURE
and then dial
11
.
·
On BST phones, press
FEATURE
and dial
4
.
1408/1416/9504/9508 Phone
1. Do one of the following depending on whether you want to change the button programming of the extension you
are using or that of another extension.
To program the same extension
To program another extension
a. At the extension, press
Admin
.
b. Use the
up or down
arrow buttons to
scroll the display to
Telephone
Programming
. When highlighted, press
Select
.
a. At either of the first two extensions on the system, press
Admin
.
b. Use the
up or down
arrow buttons to scroll the display to
Centralized Programming
. When highlighted, press
Select
.
c.
At the
Extension:
prompt enter the extension that you want to
configure.
·
To do the above during a call, you may need to press the
PHONE
button to display the
Admin
soft key
option. If you access phone administration during a call, only the
SPEAKER
,
MUTE
and
HEADSET
buttons still affect the connected call.
2. Press the button to edit. Alternatively using the
up or down
arrows, scroll to
Button Programming
and
press
Select
. Enter from 03 to 99 or press the corresponding button.
3. Press
Program
and either dial
#11
or use the
up or down
arrow buttons to scroll the display to
Call
Forwarding
and press
Select
.
4. At the
Call Forwarding Orig:
prompt enter the extension number for which the button is being programmed.
5. At the
Call Forwarding Dest:
prompt enter the destination extension number for the call coverage calls.
·
To forward to an external number, enter the personal speed dial (80 to 99) that contains the required external
number.
6. The button function is changed to
Call Forward O
<covered extension>
D
<destination extension>
.
·
Exit programming by pressing
PHONE
. Alternatively use the
Back
button to move to another menu.
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