Phone Based Administration
Page 119
- Issue 6a (Thursday, February 22, 2018)
IP Office Basic Edition
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PBX Mode Call Routing:
7.1 ARS Selectors
·
PBX System Mode Only
IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported
by systems running in PBX system mode. The setting is ignored by systems running in key system mode.
An ARS selector is a group of lines. Calls directed to an ARS selector by the system or by user dialing will seize an
available line in that group. ISDN selectors use all ISDN channels but apply a specific ISDN function to the call, for
example withhold number.
The system routes to an ARS selector based on matching the number dialed by a user to the numbers set for different
. Users can dial an ARS selector by dialing
8
followed by the ARS selector group number. ARS selectors
can also be assigned to buttons using the
.
The ARS selector groups are numbered in the range 65 to 99. Selectors 65, 66 and 67 are used by default entries.
·
65: Group of Lines
This entry cannot be deleted. By default it contains all analog lines in the system, however it can be edited to
change the lines included.
·
66: ISDN Standard Call
This entry cannot be edited or deleted. Calls routed to this entry will use an available ISDN line with the calling
party information set to match the user's
User CLI
if set or otherwise blank (to be set by the provider).
·
67: ISDN Number Withheld
This entry cannot be edited or deleted. Calls routed to this entry will use an available ISDN line with the calling
party information set to withheld.
1408/1416/9504/9508 Phone
1. At either of the first two extensions on the system, press
Admin
.
·
To do the above during a call, you may need to press the
PHONE
button to display the
Admin
soft key
option. If you access phone administration during a call, only the
SPEAKER
,
MUTE
and
HEADSET
buttons still affect the connected call.
2. Use the
up or down
arrow buttons to scroll the display to
Admin2
. When highlighted, press
Select
.
3. Use the
up or down
arrow buttons to scroll the display to
ARS Selectors
. When highlighted, press
Select
.
4. Use the
up or down
arrow buttons to scroll through the existing selectors and the option
Add
.
5. To add a new selector:
a. Use the
up or down
arrow buttons to scroll to and select
Add
.
b. Enter a two digits number for the selector between 65 and 99. Click on the down
arrow button.
c.
At the
Type
prompt, use the left or right arrow icons to toggle the setting.
·
Group of Lines
This type of selector is used to create a group of lines. For a call routed to this selector, an available line
from that group is used. This is the only option available in a system with just analog trunks.
d. If the
Type
is
Group of Lines
, click
Edit
to add lines.
6. To edit an existing selector:
a. Use the
up or down
arrow buttons to scroll to the existing selector.
b. Click
Edit
.
c.
Use the
up or down
arrow buttons to scroll through the available line. Click
Add
to add a line to the
selector.
d. Use
Clear
to remove all the lines.
e. Use
Done
when the lines are set as required.
·
Exit programming by pressing
PHONE
. Alternatively use the
Back
button to move to another menu.
M7324/M7324N/M7310/M7310N/T7316/T7316E Phone
This process cannot be done using this type of phone.
ETR 18D/ETR 34D Phone
This process cannot be done using this type of phone.
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