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10.3 Error handling (FAQ)
Problem with internet radio streams:
A good, stable and fast connection to the internet, network is the most
significant item. If your local conditions are fine, dropouts may be the
problem of the radio stations broadcast. Switch to another station. If there
is no problem, it is perhaps a problem of the radio stations broadcast.
Maybe it is overloaded.
Local problems could be an overload of your network, by downloads
from the internet or data which is moved through your network as well as
other streaming (e.g. video). Reduce or quit connections to receive
internet radio without dropouts. A bad Wi-Fi connection could also cause
dropouts.
No control:
Switch off your device through the power button on the front panel. Then
switch off the mains circuit breaker on the back panel. If there is no
action while you press the power button on the front, directly take the
mains circuit breaker on the back panel. Wait 20 to 30 seconds until you
switch on again. If there is still a problem, contact your local dealer for
support.
Which control has no function: If the remote control does not react, try
the front panel keys, maybe it is only a problem of the remote control.
Remote control has no function:
Please check the batteries first and replace them if necessary.
Please check the position of the DIP switches (see section
"7.3 - Settings
for Audionet DNA 1" on page 29
).
The software Audionet RCP does not establish a connection to
DNA 1:
Restart your software and search for DNA 1 again.
If this is without success, switch off the DNA 1 (first stand-by, then
mains switch on back panel) and wait 30 seconds. Start up your DNA 1
again and switch to NET input. Wait until
Booting
is no longer shown
in the display
.
Now start your software Audionet RCP and search for
DNA 1.
If there is still a problem, check out your network and network
adjustment or ask your network administrator for support. In case there is
still a problem connecting the RCP to the DNA 1, try resetting the
network module to factory defaults (main menu
Factory Default
Reset
, menu item
Reset Network Module
) and re-configure your
network settings if necessary.
