Chapter 4: Using Amanda Dialer
81
5.
By default Monitor Call Progress is cleared so that Amanda performs an unsupervised
transfer. After the number is dialed, Amanda calls your extension then releases the
port. (Your telephone switching system must be able to transfer an outside ringing
line to an internal extension.)
Select Monitor Call Progress to have Amanda perform supervised transfers. During a
supervised transfer, Amanda monitors the call for a connection status (answer, busy,
or RNA). Once the status is determined, Amanda either calls your extension or dis-
plays a message on the screen explaining the connection status. If the call is
answered, the called party hears, “Your caller is,” followed by your Name and Exten-
sion recording.
6.
Only if you selected Monitor Call Progress do you need to fill in the Number of Rings
text box. Type the number of rings after which Amanda decides that the called party is
not answering. The default is 4 rings.
7.
Type the number of digits in a local number in the Local Number Maximum Digits
text box.
8.
The default is 7 because in the United States, local telephone numbers are seven digits
in length.
9.
Type the area code of the site from which you are calling in the Local Area Code text
box.
10. Type the digits necessary to get an outside line in the Outside Line Prefix text box.
The default is 9 followed by a comma (for a two-second pause).
11. Select the International Access Code check box if numbers longer than the usual long
distance call are international. (The usual long distance call contains the number of
digits in a local call plus the number of digits in an area code) If cleared, Amanda
Dialer ignores International Access Code.
12. If you selected International Access Code, type that code in the text box. The default
is 011, the international access code for the United States.
To restore the default settings:
•
Click Defaults.
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