Altigen ACM 6.5, Руководство администратора, Страница: 385 / 502

Managing Domain Users
MAXCS ACM 6.5 Administration Manual 371
the same time. When their primary server returns to service, the administrator can
switch the phones back to their primary server by clicking the
Switch Back to Home
Server button in the Servers > Information tab. For more complete information, see
“Setting an Alternate Server for AltiGen IP Phones” on page 361.
Note:
When you redirect AltiGen IP phones, voice mail is not moved. Otherwise, the
extension configuration changes of the redirect feature are the same as they are
with normal relocation.
Note:
If Native VM Integration with Microsoft Exchange 2007 is also configured, users
can access their voice messages from both the primary and alternate servers, if
both have the same dial plan configured in the Microsoft Exchange server.
Note:
Redirection does not work when an extension user is using IPTalk.
Before configuring individual IP phones to redirect from their primary server to an
alternate server, an alternate server must be assigned in Servers > Information tab
> AltiGen IP Phone Redirect panel. The Redirect option is not available until an
alternate server is assigned. Only IP phones that are global and have no conflict with the
extensions of other sites can be configured to redirect.
To configure an IP phone to redirect,
1. In Enterprise Manager click
Users button > Resolve tab.
2. Select a global IP phone whose server has an alternate server assigned.
Note:
The AltiGen IP extension may need to be pre-configured on the alternate
server to match its configuration on the home server, so that it works as
expected. (For example, the alternate server may have a different call
restriction policy. The extension on the alternate server may belong to a
different workgroup. The greetings may be different even if the extension
number is the same.)
3. Check the Enable Switchover to Alternate Server check box.
Note:
If an extension configured with the redirection feature is manually relocated (by
the system administrator in Enterprise Manager or by the user pressing #27), the
redirection configuration is dropped on the new site. If the extension is manually
relocated back to its original site, the feature is recovered.
Changes to AltiGen IP Phone When Redirect Is Configured
After the redirection feature is configured, the IP phone will receive the configuration of
the primary and alternate server address, and store them in its local flash memory. Once
it has been configured for redirection, the IP phone’s “AW Server” address will be that
of the primary server. The user can view the address on the IP phone (
Menu > System
> AW Server ) but cannot configure it. When redirect is enabled, "Primary Server" and
"Alternate Server" are added to the phone’s System menu. They are read-only.