11 Questions and Answers
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In case we could not answer your question, please contact the
technical support (Phone: +49 (0)8024/3007-38, email:
[email protected]).
No USB
connection to the
PC can be
established.
Simultaneous
connection via
Ethernet
Disconnect the Ethernet connection to
use the connection via USB.
A connection to
the ALMEMO
®
470 MeshViewer
software cannot
be established.
Either operating
mode Measure or
operating mode
Configuration is
set.
During the time, when you want to
connect the data logger to the
ALMEMO
®
470 MeshViewer software,
temporarily set the operating mode
...with network monitoring (see chapter
8.1.6 How to set the operating mode).
The IP address
does not change
after switching the
Ethernet network.
Ethernet network
was changed
while the data
logger was
switched on
Restart the network connection (see
chapter 7.5.3 How to establish a
Connection via an Ethernet network,
section Switch the Ethernet network
while the data logger is switched on).
Measured values
do not change
and are displayed
with the symbol
.
The operating
mode
Configuration is
set.
Set the operating mode to Measure (see
chapter 8.1.6 How to set the Operating
Mode).
Measured values
are being
displayed with the
symbol.
The wireless
sensor has reset
its time setting.
The timestamps
might overlap.
If required, check the timestamps of the
affected measured values in the export
file after exporting the measurement.
Quadruple
acoustic sounds
are emitted from
the data logger.
The battery
charge level is
very low.
Charge the batteries of the data logger
(see chapter 7.1.1 How to connect the
Power Supply).
Data logger does
not respond to
touch and key
commands.
Error status in the
device software
Switch the device off and then on again
to reboot the device.
If the device still does not respond,
remove the batteries and insert them
again (see chapter 10 Maintenance and
Care, section How to replace the
batteries of the data logger).
TSYN
STOP