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ZyXEL Communications P-791R, User Manual

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ZyXEL Communications P-791R User Manual Download Page 275

 Chapter 33 Troubleshooting

P-791R v2 User’s Guide

275

6

If the problem continues, contact the network administrator or vendor, or try the 
advanced suggestion.

Advanced Suggestion

• Try to access the ZyXEL Device using another service, such as Telnet. If you can access 

the ZyXEL Device, check the remote management settings and SMT filters to find out 
why the ZyXEL Device does not respond to HTTP. See 

Section 17.2 on page 163

.

V

I can see the 

Login

 screen, but I cannot log in to the ZyXEL Device.

1

Make sure you have entered the password correctly. The default password is 

1234

. This 

field is case-sensitive, so make sure [Caps Lock] is not on. 

2

You cannot log in to the web configurator while someone is using the SMT, Telnet, or 
the console port to access the ZyXEL Device. Log out of the ZyXEL Device in the other 
session, or ask the person who is logged in to log out. 

3

Turn the ZyXEL Device off and on. 

4

If this does not work, you have to reset the device to its factory defaults. See 

Section 

33.4 on page 277

.

V

I cannot access the SMT. I cannot Telnet to the ZyXEL Device. 

See the troubleshooting suggestions for 

I cannot see or access the Login screen in the web 

configurator.

 Ignore the suggestions about your browser.

V

I cannot use FTP to upload / download the configuration file. / I cannot use 
FTP to upload new firmware. 

See the troubleshooting suggestions for 

I cannot see or access the Login screen in the web 

configurator.

 Ignore the suggestions about your browser.

V

I cannot use the console port to access the ZyXEL Device.

Make sure that you are using the included console cable and that the 

CON/AUX 

switch on the 

ZyXEL Device is set to 

CON

. See the Quick Start Guide.

Summary of Contents for P-791R

Page 1: ...www zyxel com P 791R v2 G SHDSL bis Router User s Guide Version 3 40 5 2007 Edition 2 DEFAULT LOGIN IP Address http 192 168 1 1 Administrator Password 1234 User Password user...

Page 2: ......

Page 3: ...onfigurator Online Help Embedded web help for descriptions of individual screens and supplementary information It is recommended you use the web configurator to configure the ZyXEL Device Supporting D...

Page 4: ...field choices are all in bold font A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or mo...

Page 5: ...5 Icons Used in Figures Figures in this User s Guide may use the following generic icons The ZyXEL Device icon is not an exact representation of your device ZyXEL Device Computer Notebook computer Se...

Page 6: ...embling Use ONLY an appropriate power adaptor or cord for your device Connect it to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on...

Page 7: ...Safety Warnings P 791R v2 User s Guide 7 This product is recyclable Dispose of it properly...

Page 8: ...Safety Warnings P 791R v2 User s Guide 8...

Page 9: ...etwork Address Translation NAT Screens 93 Security 105 Filter 107 Advanced Setup 109 Static Route 111 Dynamic DNS Setup 115 Remote Management Configuration 119 Universal Plug and Play UPnP 129 Mainten...

Page 10: ...er s Guide 10 System Password 229 System Information Diagnosis 231 Firmware and Configuration File Maintenance 241 Menus 24 8 to 24 11 255 IP Routing Policy Setup 261 Schedule Setup 269 Troubleshootin...

Page 11: ...et Access 33 1 1 2 High speed Point to point Connections 33 1 2 Ways to Manage the ZyXEL Device 34 1 3 Good Habits for Managing the ZyXEL Device 34 1 4 LEDs 35 Chapter 2 Introducing the Web Configurat...

Page 12: ...63 5 2 Metric 63 5 3 Traffic Shaping 64 5 3 1 ATM Traffic Classes 65 5 4 Internet Connection 65 5 4 1 Configuring Advanced Internet Connection 68 5 5 Configuring More Connections 69 5 5 1 More Connec...

Page 13: ...7 1 3 How NAT Works 94 7 1 4 NAT Application 94 7 1 5 NAT Mapping Types 95 7 2 SUA Single User Account Versus NAT 96 7 2 1 SIP ALG 96 7 3 NAT General Setup 97 7 4 Port Forwarding 97 7 4 1 Default Ser...

Page 14: ...3 System Timeout 120 11 2 WWW 120 11 3 Telnet 120 11 4 Configuring Telnet 121 11 5 Configuring FTP 122 11 6 SNMP 122 11 6 1 Supported MIBs 124 11 6 2 SNMP Traps 124 11 6 3 Configuring SNMP 124 11 7 C...

Page 15: ...153 15 2 Configuration 155 15 3 Restart 157 Chapter 16 Diagnostic 159 16 1 General Diagnostic 159 16 2 DSL Line Diagnostic 159 Part VI SMT and Troubleshooting 161 Chapter 17 Introducing the SMT 163 1...

Page 16: ...85 22 4 Remote Node Network Layer Options 189 22 5 Remote Node Filter 191 22 6 Remote Node ATM Layer Options 192 22 7 Advance Setup Options 193 Chapter 23 Static Route Setup 195 23 1 IP Static Route S...

Page 17: ...P Configuration 227 Chapter 27 System Password 229 Chapter 28 System Information Diagnosis 231 28 1 Introduction to System Status 231 28 2 System Status 231 28 3 System Information and Console Port Sp...

Page 18: ...mple 252 29 5 7 Uploading Via Console Port 252 29 5 8 Uploading Firmware File Via Console Port 252 29 5 9 Example Xmodem Firmware Upload Using HyperTerminal 252 29 5 10 Uploading Configuration File Vi...

Page 19: ...ory Defaults 277 Part VII Appendices and Index 279 Appendix A Product Specifications 281 Appendix B Setting up Your Computer s IP Address 287 Appendix C Pop up Windows JavaScripts and Java Permissions...

Page 20: ...Table of Contents P 791R v2 User s Guide 20...

Page 21: ...17 Connection Test Failed 1 52 Figure 18 Connection Test Failed 2 52 Figure 19 Internet Setup Wizard Finished 52 Figure 20 Example Point to point Connections 55 Figure 21 WAN Internet Connection Serv...

Page 22: ...re 59 Remote MGMT DNS 126 Figure 60 Remote MGMT ICMP 127 Figure 61 UPnP General 130 Figure 62 Add Remove Programs Windows Setup Communication 131 Figure 63 Add Remove Programs Windows Setup Communicat...

Page 23: ...p 182 Figure 103 Menu 4 Internet Access Setup 183 Figure 104 Menu 11 Remote Node Setup 185 Figure 105 Menu 11 1 Remote Node Profile nodes 1 7 186 Figure 106 Menu 11 1 Remote Node Profile node 8 188 Fi...

Page 24: ...224 Figure 146 Filtering LAN Traffic 225 Figure 147 Filtering Remote Node Traffic 225 Figure 148 Menu 22 SNMP Configuration 227 Figure 149 Menu 23 System Password 229 Figure 150 Menu 24 System Mainte...

Page 25: ...IP Routing Policy Setup 263 Figure 187 Menu 25 1 1 IP Routing Policy 264 Figure 188 IP Routing Policy Example 266 Figure 189 IP Routing Policy Example 1 266 Figure 190 IP Routing Policy Example 2 267...

Page 26: ...igure 221 Pop up Blocker Settings 305 Figure 222 Internet Options Security 306 Figure 223 Security Settings Java Scripting 307 Figure 224 Security Settings Java 307 Figure 225 Java Sun 308 Figure 226...

Page 27: ...ed Setup 73 Table 15 WAN WAN Backup Setup 76 Table 16 WAN WAN Backup Setup Advanced Setup 78 Table 17 WAN WAN Backup Setup Advanced Setup Edit 80 Table 18 LAN IP 87 Table 19 LAN IP Advanced Setup 88 T...

Page 28: ...Setup 180 Table 61 Menu 3 2 1 IP Alias Setup 182 Table 62 Menu 4 Internet Access Setup 183 Table 63 Menu 11 1 Remote Node Profile nodes 1 7 186 Table 64 Menu 11 1 Remote Node Profile node 8 188 Table...

Page 29: ...Hardware Specifications 281 Table 97 Firmware 281 Table 98 Firmware Features 282 Table 99 Standards Supported 283 Table 100 IP Address Network Number and Host ID Example 310 Table 101 Subnet Masks 311...

Page 30: ...List of Tables P 791R v2 User s Guide 30 Table 125 Syslog Logs 339 Table 126 RFC 2408 ISAKMP Payload Types 339 Table 127 NetBIOS Filter Default Settings 344...

Page 31: ...31 PART I Introduction Wizards and Tutorials Getting To Know Your ZyXEL Device 33 Introducing the Web Configurator 37 Wizard Setup for Internet Access 47 Point to point Configuration 55...

Page 32: ...32...

Page 33: ...L or VDSL G SHDSL bis supports the same high speed for transmission and receiving Figure 1 High speed Internet Access with Your ZyXEL Device For Internet access connect the DSL port to the phone port...

Page 34: ...mostly used for troubleshooting by service engineers See Appendix G on page 325 SMT System Management Terminal is a text based configuration menu that you can use to configure your device See Chapter...

Page 35: ...LEDs Figure 3 LEDs The following table describes the LEDs Table 1 LEDs LED COLOR STATUS DESCRIPTION POWER Green On The ZyXEL Device is receiving power and functioning properly Blinking The ZyXEL Devic...

Page 36: ...If the ZyXEL Device uses RFC 1483 in bridge mode this light does not turn on but it does blink when the ZyXEL Device is sending receiving data Blinking The ZyXEL Device is sending receiving data Red...

Page 37: ...ws XP SP Service Pack 2 JavaScripts enabled by default Java permissions enabled by default See the chapter on troubleshooting if you need to make sure these functions are allowed in Internet Explorer...

Page 38: ...ssword at Login It is highly recommended you change the default admin password Enter a new password between 1 and 30 characters retype it to confirm and click Apply alternatively click Ignore to proce...

Page 39: ...kip this screen from now on and always go to the Status screen See Section 2 4 on page 42 Figure 6 Select a Mode The management session automatically times out when the time period set in the Administ...

Page 40: ...ding general setup ISP parameters for Internet Access and WAN IP DNS Server MAC address assignment Logout Click this icon to exit the web configurator Status Use this screen to look at the ZyXEL Devic...

Page 41: ...to manage the ZyXEL Device FTP Use this screen to configure through which interface s and from which IP address es users can use FTP to access the ZyXEL Device SNMP Use this screen to configure your...

Page 42: ...ce general connection DSL Line These screens display information to help you identify problems with the DSL line Table 2 Web Configurator Screens Summary continued LINK ICON SUB LINK FUNCTION Table 3...

Page 43: ...ot used by ZyNOS ZyXEL Network Operating System and is thus available for running processes like NAT The bar displays what percent of the ZyXEL Device s heap memory is in use The bar turns from green...

Page 44: ...of memory utilization WAN Port Statistics Link Status This is the status of your WAN link WAN IP Address This is the IP address assigned to your ZyXEL Device on the WAN Upstream Speed This is the upst...

Page 45: ...ived in the last second Up Time This field displays the elapsed time this port has been up LAN Port Statistics Interface This field displays the type of port Status This field displays Down line is do...

Page 46: ...Chapter 2 Introducing the Web Configurator P 791R v2 User s Guide 46...

Page 47: ...ith the information given to you by your ISP See the advanced menu chapters for background information on these fields 3 2 Internet Access Wizard Setup 1 After you enter the admin password to access t...

Page 48: ...your ISP allows multiple computers to share an Internet account Otherwise select Bridge Encapsulation Select the encapsulation type your ISP uses from the Encapsulation drop down list box Choices var...

Page 49: ...izard screen The next wizard screen you see depends on what protocol you chose above Exit Click Exit to close the wizard screen without saving your changes Table 6 Internet Connection with PPPoE LABEL...

Page 50: ...IP address in this field Back Click Back to go back to the previous wizard screen Next Click Next to continue to the next wizard screen Exit Click Exit to close the wizard screen without saving your c...

Page 51: ...e ENET ENCAP in the Encapsulation field in the previous screen First DNS Server Enter the IP addresses of the DNS servers The DNS servers are passed to the DHCP clients along with the IP address and t...

Page 52: ...check if your account is activated or click Restart the Internet Setup Wizard to verify your Internet access settings Figure 18 Connection Test Failed 2 When you are finished with the Internet Setup...

Page 53: ...Chapter 3 Wizard Setup for Internet Access P 791R v2 User s Guide 53...

Page 54: ...Chapter 3 Wizard Setup for Internet Access P 791R v2 User s Guide 54...

Page 55: ...idth applications such as videoconferencing and distance learning An example is shown below Figure 20 Example Point to point Connections In a point to point connection the DSL ports on the ZyXEL Devic...

Page 56: ...r 1 Log in to the ZyXEL Device that will be the server See Chapter 2 on page 37 2 Click Network WAN Internet Connection 3 Configure the VPI VCI Multiplexing and Encapsulation fields for the point to p...

Page 57: ...egotiated with the server 7 Click Apply 4 2 3 Connect the ZyXEL Devices Connect the DSL ports on the ZyXEL Devices together and wait while the ZyXEL Devices automatically establish the connection When...

Page 58: ...Chapter 4 Point to point Configuration P 791R v2 User s Guide 58...

Page 59: ...59 PART II Network Setup WAN Setup 61 LAN Setup 83 Network Address Translation NAT Screens 93...

Page 60: ...60...

Page 61: ...to Point Protocol over Ethernet provides access control and billing functionality in a manner similar to dial up services using PPP PPPoE is an IETF standard RFC 2516 specifying how a personal comput...

Page 62: ...is case by prior mutual agreement each protocol is assigned to a specific virtual circuit for example VC1 carries IP etc VC based multiplexing may be dominant in environments where dynamic creation of...

Page 63: ...e timeout is disabled The second is that the ZyXEL Device will try to bring up the connection when turned on and whenever the connection is down A nailed up connection can be very expensive for obviou...

Page 64: ...TM network This agreement helps eliminate congestion which is important for transmission of real time data such as audio and video connections Peak Cell Rate PCR is the maximum rate at which the sende...

Page 65: ...and delay variation It also provides a fixed amount of bandwidth a PCR is specified but is only available when data is being sent An example of an VBR RT connection would be video conferencing Video...

Page 66: ...t the method of encapsulation used by your ISP from the drop down list box Choices vary depending on the mode you select in the Mode field If you select Bridge in the Mode field select either PPPoA or...

Page 67: ...capsulation is PPPoE and PPPoA Nailed Up Connection Select Nailed Up Connection when you want your connection up all the time The ZyXEL Device will try to bring up the connection automatically if it i...

Page 68: ...Click Cancel to begin configuring this screen afresh Advanced Setup Click this button to display the Advanced WAN Setup screen and edit more details of your WAN setup Table 10 WAN Internet Connection...

Page 69: ...oS Type Select CBR Continuous Bit Rate to specify fixed always on bandwidth for voice or data traffic Select UBR Unspecified Bit Rate for applications that are non time sensitive such as e mail Select...

Page 70: ...isable the connection Select the check box to enable it Name This is the descriptive name for this connection VPI VCI This is the VPI and VCI values used for this connection Encapsulation This is the...

Page 71: ...yXEL Device will forward any packet that it does not route to this remote node otherwise the packets are discarded Encapsulation Select the method of encapsulation used by your ISP from the drop down...

Page 72: ...connect to the Internet IP Address Enter the static IP address provided by your ISP Subnet Mask Enter the subnet mask provided by your ISP Gateway IP Address Enter the gateway IP address provided by y...

Page 73: ...at RIP 2B uses subnet broadcasting while RIP 2M uses multicasting Multicasting can reduce the load on non router machines since they generally do not listen to the RIP multicast address and so will no...

Page 74: ...configure the LAN into two or three logical networks with the ZyXEL Device itself as the gateway for each LAN network Put the protected LAN in one subnet Subnet 1 in the following figure and the back...

Page 75: ...the CON AUX port to configure the ZyXEL Device for Dial Backup via a modem Set the CON AUX switch of the ZyXEL Device to AUX Auxiliary side to use the CON AUX port as a backup port for Internet acces...

Page 76: ...e number of seconds 30 recommended for the ZyXEL Device to wait between checks Allow more time if your destination IP address handles lots of traffic Timeout Type the number of seconds 3 recommended f...

Page 77: ...he number must be between 1 and 15 a number greater than 15 means the link is down The smaller the number the lower the cost Port Speed Use the drop down list box to select the speed of the connection...

Page 78: ...phone number from the ISP If the Primary Phone number is busy or does not answer your ZyWALL dials the Secondary Phone number if available Some areas require dialing the pound sign before the phone n...

Page 79: ...sending and receiving of RIP packets Select the RIP direction from Both In Only Out Only When set to Both or Out Only the ZyXEL Device will broadcast its routing table periodically When set to Both o...

Page 80: ...dvanced Setup Edit LABEL DESCRIPTION AT Command Strings Dial Enter the AT Command string to make a call Drop Enter the AT Command string to drop a call represents a one second wait for example ath can...

Page 81: ...he ZyXEL Device to wait before trying another call after a call has failed This applies before a phone number is blacklisted Drop Timeout Enter a number of seconds for the ZyXEL Device to wait before...

Page 82: ...Chapter 5 WAN Setup P 791R v2 User s Guide 82...

Page 83: ...a usually the same building or floor of a building The LAN screens can help you configure a LAN DHCP server and manage IP addresses See Section 6 3 on page 87 to configure the LAN screens 6 1 1 LANs W...

Page 84: ...esses enter them in the DNS Server fields in DHCP Setup otherwise leave them blank Some ISP s choose to pass the DNS servers using the DNS server extensions of PPP IPCP IP Control Protocol after the c...

Page 85: ...ns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask If the ISP did not explicitly give you an IP network number then most likely you h...

Page 86: ...ore information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 6 2 2 RIP Setup RIP Routing Informati...

Page 87: ...24 0 0 1 group in order to participate in IGMP The address 224 0 0 2 is assigned to the multicast routers group The ZyXEL Device supports both IGMP version 1 IGMP v1 and IGMP version 2 IGMP v2 At star...

Page 88: ...information RIP 1 is probably adequate for most networks unless you have an unusual network topology Both RIP 2B and RIP 2M sends the routing data in RIP 2 format the difference being that RIP 2B use...

Page 89: ...network Relay the ZyXEL Device routes DHCP requests to the DHCP server There may be a DHCP server on another network Server the ZyXEL Device assigns IP addresses and provides subnet mask gateway and D...

Page 90: ...he fields are left as 0 0 0 0 the ZyXEL Device acts as a DNS proxy and forwards the DHCP client s DNS query to the real DNS server learned through IPCP and relays the response back to the computer App...

Page 91: ...a Access Control or Ethernet address on a LAN Local Area Network is unique to your computer six pairs of hexadecimal notation A network interface card such as an Ethernet adapter has a hardwired addre...

Page 92: ...ill broadcast its routing table periodically When set to Both or In Only it will incorporate the RIP information that it receives when set to None it will not send any RIP packets and will ignore any...

Page 93: ...host when the packet is in the local network while the global address refers to the IP address of the host when the same packet is traveling in the WAN side Note that inside outside refers to the loca...

Page 94: ...nting intruders from probing your network For more information on IP address translation refer to RFC 1631 The IP Network Address Translator NAT 7 1 3 How NAT Works Each packet has two addresses a sou...

Page 95: ...nce PAT port address translation ZyXEL s Single User Account feature that previous ZyXEL routers supported the SUA Only option in today s routers Many to Many Overload In Many to Many Overload mode th...

Page 96: ...AT un friendly because they embed IP addresses and port numbers in their packets data payload Some NAT routers may include a SIP Application Layer Gateway ALG An Application Layer Gateway ALG manages...

Page 97: ...ve multiple public WAN IP addresses for your ZyXEL Device Max NAT Firewall Session Per User When computers use peer to peer applications such as file sharing applications they need to establish NAT se...

Page 98: ...7 4 1 Default Server IP Address In addition to the servers for specified services NAT supports a default server IP address A default server receives packets from ports that are not specified in this s...

Page 99: ...e NAT General screen or when you edit a server mapping set with Full Feature NAT If you do not assign a Default Server IP address the ZyXEL Device discards all packets received for ports that are not...

Page 100: ...arding Service Name Select a service from the drop down list box or select User define to go to the Rule Setup screen and define your own service and its forwarding actions Server IP Address Enter the...

Page 101: ...new rules 4 5 and 6 Use this screen to change your ZyXEL Device s address mapping settings Click Network NAT Address Mapping to open the following screen Table 27 NAT Port Forwarding Edit LABEL DESCR...

Page 102: ...an only do this for Many to One and Server mapping types Global End IP This is the ending Inside Global IP Address IGA This field is N A for One to one Many to One and Server mapping types Type 1 1 On...

Page 103: ...ent services behind the NAT to be accessible to the outside world Local Start IP This is the starting local IP address ILA Local IP addresses are N A for Server port mapping Local End IP This is the e...

Page 104: ...Chapter 7 Network Address Translation NAT Screens P 791R v2 User s Guide 104...

Page 105: ...105 PART III Security Filter 107...

Page 106: ...106...

Page 107: ...from the WAN Click Security Filter in the navigation panel to open the following screen Figure 48 Security Filter The following table describes the labels in this screen Table 30 Internet Security LA...

Page 108: ...all SNMP traffic passing from the WAN to the ZyXEL Device SNMP traffic from the LAN can still access the ZyXEL Device Ping Select this to stop all ICMP Echo traffic passing from the WAN to the LAN Ap...

Page 109: ...109 PART IV Advanced Setup Static Route 111 Dynamic DNS Setup 115 Remote Management Configuration 119 Universal Plug and Play UPnP 129...

Page 110: ...110...

Page 111: ...t network N2 in the following figure through remote node Router 1 However the ZyXEL Device is unable to route a packet to network N3 because it doesn t know that there is a route through the same remo...

Page 112: ...ute Destination This parameter specifies the IP network address of the final destination Routing is always based on network number Gateway This is the IP address of the gateway The gateway is a router...

Page 113: ...estination Routing is always based on network number If you need to specify a route to a single host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be ide...

Page 114: ...Chapter 9 Static Route P 791R v2 User s Guide 114...

Page 115: ...ress First of all you need to have registered a dynamic DNS account with www dyndns org This is for people with a dynamic IP from their ISP or DHCP server that would still like to have a domain name T...

Page 116: ...rd assigned to you Enable Wildcard Option Select the check box to enable DynDNS Wildcard Enable off line option This option is available when Custom DNS is selected in the DDNS Type field Check with y...

Page 117: ...Address Type the IP address of the host name s Use this if you have a static IP address Apply Click Apply to save your changes back to the ZyXEL Device Cancel Click Cancel to begin configuring this sc...

Page 118: ...Chapter 10 Dynamic DNS Setup P 791R v2 User s Guide 118...

Page 119: ...he ZyXEL Device automatically disconnects a remote management session of lower priority when another remote management session of higher priority starts The priorities for the different types of remot...

Page 120: ...n this screen 11 3 Telnet You can configure your ZyXEL Device for remote Telnet access as shown next The administrator uses Telnet from a computer on a remote network to access the ZyXEL Device Table...

Page 121: ...number for a service if needed however you must use the same port number in order to use that service for remote management Access Status Select the interface s through which a computer may access th...

Page 122: ...s SNMP agent functionality which allows a manager station to manage and monitor the ZyXEL Device through the network The ZyXEL Device supports SNMP version one SNMPv1 and version two SNMPv2 The next f...

Page 123: ...llected about a device Examples of variables include such as number of packets received node port status etc A Management Information Base MIB is a collection of managed objects SNMP allows a manager...

Page 124: ...booting power on 1 warmStart defined in RFC 1215 A trap is sent after booting software reboot 6 whyReboot defined in ZYXEL MIB A trap is sent with the reason of restart before rebooting when the syste...

Page 125: ...Device using this service Select All to allow any computer to access the ZyXEL Device using this service Choose Selected to just allow the computer with the IP address that you specify to access the...

Page 126: ...w the ZyXEL Device exists Your ZyXEL Device supports anti probing which prevents the ICMP response packet from being sent This keeps outsiders from discovering your ZyXEL Device when unsupported ports...

Page 127: ...Internet Protocol IP datagrams but the messages are processed by the TCP IP software and directly apparent to the application user Respond to Ping on The ZyXEL Device will not respond to any incoming...

Page 128: ...Chapter 11 Remote Management Configuration P 791R v2 User s Guide 128...

Page 129: ...on your network will appear as a separate icon Selecting the icon of a UPnP device will allow you to access the information and properties of that device 12 1 2 NAT Traversal UPnP NAT traversal autom...

Page 130: ...ation Figure 61 UPnP General The following table describes the fields in this screen Table 42 UPnP General LABEL DESCRIPTION Active the Universal Plug and Play UPnP Feature Select this check box to ac...

Page 131: ...ows Me Follow the steps below to install the UPnP in Windows Me 1 Click Start and Control Panel Double click Add Remove Programs 2 Click on the Windows Setup tab and select Communication in the Compon...

Page 132: ...prompted Installing UPnP in Windows XP Follow the steps below to install the UPnP in Windows XP 1 Click Start and Control Panel 2 Double click Network Connections 3 In the Network Connections window c...

Page 133: ...3 Figure 65 Windows Optional Networking Components Wizard 5 In the Networking Services window select the Universal Plug and Play check box Figure 66 Networking Services 6 Click OK to go back to the Wi...

Page 134: ...Make sure the computer is connected to a LAN port of the ZyXEL Device Turn on your computer and the ZyXEL Device Auto discover Your UPnP enabled Network Device 1 Click Start and Control Panel Double c...

Page 135: ...and Play UPnP P 791R v2 User s Guide 135 Figure 68 Internet Connection Properties 4 You may edit or delete the port mappings or click Add to manually add port mappings Figure 69 Internet Connection Pr...

Page 136: ...5 When the UPnP enabled device is disconnected from your computer all port mappings will be deleted automatically 6 Select Show icon in notification area when connected option and click OK An icon dis...

Page 137: ...ss the web based configurator on the ZyXEL Device without finding out the IP address of the ZyXEL Device first This comes helpful if you do not know the IP address of the ZyXEL Device Follow the steps...

Page 138: ...v2 User s Guide 138 Figure 73 Network Connections 4 An icon with the description for each UPnP enabled device displays under Local Network 5 Right click on the icon for your ZyXEL Device and select In...

Page 139: ...139 Figure 74 Network Connections My Network Places 6 Right click on the icon for your ZyXEL Device and select Properties A properties window displays with basic information about the ZyXEL Device Fig...

Page 140: ...Chapter 12 Universal Plug and Play UPnP P 791R v2 User s Guide 140...

Page 141: ...141 PART V Maintenance System 143 Logs 149 Tools 153 Diagnostic 159...

Page 142: ...142...

Page 143: ...ngs Control Panel and then double click System Click the Network Identification tab and then the Properties button Note the entry for the Computer name field and enter it as the System Name In Windows...

Page 144: ...the session times out The default is 5 minutes After it times out you have to log in with your password again Very long idle timeouts may have security risks A value of 0 means a management session ne...

Page 145: ...er you change the password use the new password to access the ZyXEL Device Retype to Confirm Type the new password again for confirmation Apply Click Apply to save your changes back to the ZyXEL Devic...

Page 146: ...1 1 at 0 0 0 The default NTP RFC 1305 is similar to Time RFC 868 Time Server Address Enter the IP address or URL up to 20 extended ASCII characters in length of your time server Check with your ISP n...

Page 147: ...ct First Sunday November and 2 00 Daylight Saving Time ends in the European Union on the last Sunday of October All of the time zones in the European Union stop using Daylight Saving Time at the same...

Page 148: ...Chapter 13 System P 791R v2 User s Guide 148...

Page 149: ...arrants more serious attention They include system errors attacks access control and attempted access to blocked web sites Some categories such as System Errors consist of both logs and alerts You may...

Page 150: ...Table 45 Logs View Log LABEL DESCRIPTION Display The categories that you select in the Log Settings screen display in the drop down list box Select a category of logs to view select All Logs to view...

Page 151: ...bject line of the log e mail message that the ZyXEL Device sends Not all ZyXEL Device models have this field Send Log To The ZyXEL Device sends logs to the e mail address specified in this field If th...

Page 152: ...Select the check box to delete all the logs after the ZyXEL Device sends an E mail of the logs Syslog Logging The ZyXEL Device sends a log to an external syslog server Active Click Active to enable sy...

Page 153: ...ter a successful upload the system will reboot Only use firmware for your device s specific model Refer to the label on the bottom of your device Click Maintenance Tools to open the Firmware screen Fo...

Page 154: ...on on your desktop Figure 82 Network Temporarily Disconnected After two minutes log in again and check your new firmware version in the Status screen If the upload was not successful the following scr...

Page 155: ...this screen Table 48 Tools Configuration LABEL DESCRIPTION Backup Configuration Backup Click this to save the ZyXEL Device s current configuration to a file on your computer Once your device is confi...

Page 156: ...computer to be in the same subnet as that of the ZyXEL Device See your Quick Start Guide or the appendices for details on how to set up your computer s IP address You might have to open a new browser...

Page 157: ...urn to go back to the previous screen 15 3 Restart System restart allows you to reboot the ZyXEL Device without turning the power off Click Maintenance Tools Restart Click Restart to have the ZyXEL De...

Page 158: ...Chapter 15 Tools P 791R v2 User s Guide 158...

Page 159: ...next Figure 89 Diagnostic General The following table describes the fields in this screen 16 2 DSL Line Diagnostic Use this screen to run DSL diagnostics Click Maintenance Diagnostic DSL Line to open...

Page 160: ...ATM status Capture All Logs Click this button to display all logs generated by the DSL line DSL Line Status Click this button to view the DSL port s line operating values and line bit allocation Reset...

Page 161: ...Access Setup 183 Remote Node Setup 185 Static Route Setup 195 NAT Setup 199 Filter Configuration 213 SNMP Configuration 227 System Password 229 System Information Diagnosis 231 Firmware and Configurat...

Page 162: ...162...

Page 163: ...Your computer must have a terminal emulation communications program such as HyperTerminal set to VT100 terminal emulation no parity 8 data bits 1 stop bit no flow control and 9600 b s port speed 17 2...

Page 164: ...vanced Applications 26 Schedule Setup 11 Remote Node Setup 12 Static Routing Setup 15 NAT Setup 99 Exit Enter Menu Selection Number Table 51 Main Menu Summary MENU FUNCTION 1 General Setup Use this me...

Page 165: ...w MENUS SUB MENUS 1 General Setup 1 1 Configure Dynamic DNS 2 WAN Setup 2 1 Traffic Redirect Setup 2 2 Dial Backup Setup 2 2 1 Advanced Dial Backup Setup 3 LAN Setup 3 1 LAN Port Filter Setup 3 2 TCP...

Page 166: ...Maintenance Upload System Configuration File 24 8 Command Interpreter Mode 24 9 System Maintenance Call Control 24 9 1 Budget Management 24 10 System Maintenance Time and Date Setting 24 11 Remote Ma...

Page 167: ...ed fields or ChangeMe All fields with the symbol must be filled in order to be able to save the new configuration All fields with ChangeMe must not be left blank in order to be able to save the new co...

Page 168: ...Chapter 17 Introducing the SMT P 791R v2 User s Guide 168...

Page 169: ...hanumeric characters long Spaces are not allowed but dashes and underscores _ are accepted Location Enter a descriptive name for the place where the ZyXEL Device is located You can enter up to 31 char...

Page 170: ...able bridging in the ZyXEL Device for protocols that are not supported by IP based routing for example SNA If Route IP is No select Yes in this field to enable bridging in the ZyXEL Device for all pro...

Page 171: ...DDNS Server Auto Detect IP Address field recommended or the Use Specified IP Address field but not both With the DDNS Server Auto Detect IP Address and Use Specified IP Address fields both set to No t...

Page 172: ...Chapter 18 General Setup P 791R v2 User s Guide 172...

Page 173: ...ce 31 Recovery Interval sec 3 ICMP Timeout sec 9677 Traffic Redirect No Dial Backup No Table 56 Menu 2 WAN Setup FIELD DESCRIPTION Service Mode This field indicates that the ZyXEL Device uses 2 wire m...

Page 174: ...n using a WAN backup connection the ZyXEL Device periodically pings the addresses configured here and uses the other WAN backup connection if configured if there is no response KeepAlive Fail Toleranc...

Page 175: ...Menu 2 1 Traffic Redirect Setup FIELD DESCRIPTION Active Use this field to turn the traffic redirect feature on Yes or off No Configuration Backup Gateway IP Address Type the IP address of your backu...

Page 176: ...DESCRIPTION Dial Backup Active Use this field to turn the dial backup feature on Yes or off No Port Speed Press SPACE BAR and then press ENTER to select the speed of the connection between the Dial B...

Page 177: ...keyword that precedes the CLID Calling Line Identification in the AT response string This lets the ZyXEL Device capture the CLID in the AT response string that comes from the WAN device CLID is requir...

Page 178: ...Chapter 19 WAN Setup P 791R v2 User s Guide 178...

Page 179: ...Filter Setup This menu allows you to specify the filter sets that you wish to apply to the LAN traffic You seldom need to filter the LAN traffic however the filter sets may be useful to block certain...

Page 180: ...Remote DHCP Server N A TCP IP Setup IP Address 192 168 1 1 IP Subnet Mask 255 255 255 0 RIP Direction Both Version RIP 2B Multicast IGMP v2 IP Policies Edit IP Alias No Table 60 Menu 3 2 TCP IP and DH...

Page 181: ...ver that choice changes to None after you save your changes Select None if you do not want to configure DNS servers If you do not configure a DNS server you must know the IP address of a machine in or...

Page 182: ...otted decimal notation IP Subnet Mask Your ZyXEL Device will automatically calculate the subnet mask based on the IP address that you assign Unless you are implementing subnetting use the subnet mask...

Page 183: ...QoS Type UBR Peak Cell Rate PCR 0 Sustain Cell Rate SCR 0 Maximum Burst Size MBS 0 My Login N A My Password N A ENET ENCAP Gateway 0 0 0 0 IP Address Assignment Static IP Address 0 0 0 0 Network Addr...

Page 184: ...f your ISP did not assign you a fixed IP address press SPACE BAR and then ENTER to select Dynamic otherwise select Static and enter the IP address and subnet mask in the following fields IP Address Th...

Page 185: ...s a WAN connection Note that when you use menu 4 to set up Internet access you are actually configuring a remote node 22 2 Remote Node Setup From the main menu select menu option 11 to open Menu 11 Re...

Page 186: ...d by your ISP Leave this field blank if your ISP did not provide one Incoming This section is only enabled for PPPoA or PPPoE connections Rem Login Type the login name that this remote node will use t...

Page 187: ...on press SPACE BAR to select Yes and press ENTER Menu 11 8 appears Telco Option This section is only enabled for PPPoA or PPPoE connections Allocated Budget min Enter the maximum amount of time in min...

Page 188: ...port both choices Pri Phone Sec Phone Type the phone number s for this remote node If the Primary Phone number is busy or does not answer your ZyXEL Device dials the Secondary Phone number if availabl...

Page 189: ...ets that apply to this connection Nailed Up Connection Select this if you want the ZyXEL Device to automatically connect to your ISP when it is turned on and to remain connected all the time This is n...

Page 190: ...ents the cost of transmission A router determines the best route for transmission by choosing a path with the lowest cost RIP routing uses hop count as the measurement of cost with a minimum of 1 for...

Page 191: ...e ZyXEL Device does not support multicasting IGMP v1 The ZyXEL Device supports IGMP version 1 IGMP v2 The ZyXEL Device supports IGMP version 2 Multicasting can improve overall network performance Howe...

Page 192: ...filters Enter up to four filter sets If you enter more than one separate each one with a comma device filters Enter up to four filter sets If you enter more than one separate each one with a comma Ca...

Page 193: ...m Burst Size MBS Maximum Burst Size MBS refers to the maximum number of cells that can be sent at the peak rate Type the MBS which is less than 65535 Once you have completed filling in this menu press...

Page 194: ...Chapter 22 Remote Node Setup P 791R v2 User s Guide 194...

Page 195: ...routes as shown next to configure IP static routes in menu 12 1 Figure 111 Menu 12 1 IP Static Route Setup Now enter the index number of the static route that you want to configure Menu 12 1 IP Static...

Page 196: ...gle host use a subnet mask of 255 255 255 255 in the subnet mask field to force the network number to be identical to the host ID IP Subnet Mask Enter the IP subnet mask for this destination Gateway I...

Page 197: ...Name Enter a descriptive name for this route This is for identification purposes only Active This field allows you to activate deactivate this static route Ether Address This parameter specifies the M...

Page 198: ...Chapter 23 Static Route Setup P 791R v2 User s Guide 198...

Page 199: ...on of the NAT set for SUA The ZyXEL Device also supports Full Feature NAT to map multiple global IP addresses to multiple private LAN IP addresses of clients or servers using mapping types Choose SUA...

Page 200: ...4 Internet Access Setup ISP s Name MyISP Encapsulation ENET ENCAP Multiplexing LLC based VPI 0 VCI 33 ATM QoS Type UBR Peak Cell Rate PCR 0 Sustain Cell Rate SCR 0 Maximum Burst Size MBS 0 My Login N...

Page 201: ...he main menu to bring up the following screen Figure 117 Menu 15 NAT Setup 24 2 1 Address Mapping Sets Enter 1 to bring up Menu 15 1 1 Address Mapping Sets Table 71 Applying NAT in Menus 4 11 3 FIELD...

Page 202: ...ng Sets The entire set will be deleted if you leave the Set Name field blank and press ENTER at the bottom of the screen Figure 119 Menu 15 1 1 Address Mapping Rules Menu 15 1 Address Mapping Sets 1 A...

Page 203: ...ction is taken Selecting Edit in the Action field and then selecting a rule brings up the following menu Menu 15 1 1 1 Address Mapping Rule in which you can edit an individual rule and configure the T...

Page 204: ...4 3 on page 208 for an example Local IP These fields are enabled depending on the Type Start Enter the starting local IP address ILA End Enter the ending local IP address ILA If the rule is for all lo...

Page 205: ...set you want to modify for full feature NAT In Menu 15 2 NAT Server Setup configure the port forwarding rules Figure 122 Menu 15 2 NAT Server Setup Menu 15 2 NAT Server Sets 1 Server Set 1 Used for SU...

Page 206: ...le 1 Table 74 Menu 15 2 NAT Server Setup FIELD DESCRIPTION Rule This field is a sequential value and it is not associated with a specific rule The sequence is important however The ZyXEL Device checks...

Page 207: ...Example 2 Internet Access with a Default Server Figure 125 NAT Example 2 In this case you do exactly as above use the convenient pre configured SUA Only set and also go to menu 15 2 1 to specify the D...

Page 208: ...the first IGA to the first inside FTP server for FTP traffic in both directions 1 1 mapping giving both local and global IP addresses 2 Map the second IGA to our second inside FTP server for FTP traff...

Page 209: ...10 the IP address of FTP Server 1 the global Start IP as 10 132 50 1 our first IGA See Figure 129 on page 209 6 Repeat the previous step for rules 2 to 4 as outlined above 7 When finished menu 15 1 1...

Page 210: ...le 3 Menu 15 2 Menu 15 1 1 Address Mapping Rules Set Name Example3 Idx Local Start IP Local End IP Global Start IP Global End IP Type 1 192 168 1 10 10 132 50 1 1 1 2 192 168 1 11 10 132 50 2 1 1 3 0...

Page 211: ...gaming programs are NAT unfriendly because they embed addressing information in the data stream These applications won t work through NAT even when using One to One and Many One to One mapping types...

Page 212: ...ple 4 Menu 15 1 1 Address Mapping Rules Menu 15 1 1 Address Mapping Rules Set Name Example4 Idx Local Start IP Local End IP Global Start IP Global End IP Type 1 192 168 1 10 192 168 1 12 10 132 50 1 1...

Page 213: ...a filters are divided into incoming and outgoing filters depending on the direction of the packet relative to a port Data filtering can be applied on either the WAN side or the LAN side Call filtering...

Page 214: ...e filter rules and protocol filter rules within the same set You can apply up to four filter sets to a particular port to block multiple types of packets With each filter set having up to six rules yo...

Page 215: ...to a particular port to block multiple types of packets With each filter set having up to six rules you can have a maximum of 24 rules active for a single port 25 2 Configuring a Filter Set The ZyXEL...

Page 216: ...ble describes the labels in this screen Menu 21 Filter Set Configuration Filter Filter Set Comments Set Comments 1 NetBIOS_WAN 7 _______________ 2 NetBIOS_LAN 8 _______________ 3 TELNET_WAN 9 ________...

Page 217: ...This section shows you how to configure a TCP IP filter rule TCP IP rules allow you to base the rule on the fields in the IP and the upper layer protocol for example UDP and TCP headers M More Y mean...

Page 218: ...etween 0 and 255 A value of 0 matches ANY protocol IP Source Route Press SPACE BAR and then ENTER to select Yes to apply the rule to packets with an IP source route option Otherwise the packets must n...

Page 219: ...fields If More is Yes then Action Matched and Action Not Matched will be N A Log Press SPACE BAR and then ENTER to select a logging option from the following None No packets will be logged Action Matc...

Page 220: ...ure 140 Executing an IP Filter 25 2 3 Configuring a Generic Filter Rule This section shows you how to configure a generic filter rule The purpose of generic rules is to allow you to filter non IP pack...

Page 221: ...he filter set filter rule co ordinates in other words 2 3 refers to the second filter set and the third rule of that set Filter Type Use SPACE BAR and then ENTER to select a rule type Parameters displ...

Page 222: ...ENTER to confirm to open Menu 21 1 Filter Rules Summary 5 Enter 1 to configure the first filter rule the only filter rule of this set Make the entries in this menu as shown in the following figure Act...

Page 223: ...the packet immediately n F if the action is not matched no matter whether there are more rules to be checked there aren t in this example After you ve created the filter set you must apply it 1 Enter...

Page 224: ...for incoming packets On the other hand the generic or device filters are applied to the raw packets that appear on the wire They are applied at the point when the ZyXEL Device is receiving and sending...

Page 225: ...entering their numbers separated by commas The ZyXEL Device already has filters to prevent NetBIOS traffic from triggering calls and block incoming telnet FTP and HTTP connections Figure 147 Filterin...

Page 226: ...Chapter 25 Filter Configuration P 791R v2 User s Guide 226...

Page 227: ...IPTION Get Community Type the Get community which is the password for the incoming Get and GetNext requests from the management station Set Community Type the Set community which is the password for i...

Page 228: ...Chapter 26 SNMP Configuration P 791R v2 User s Guide 228...

Page 229: ...49 Menu 23 System Password The following table describes the labels in this menu Menu 23 System Password Old Password New Password Retype to confirm Table 80 Menu 23 System Password FIELD DESCRIPTION...

Page 230: ...Chapter 27 System Password P 791R v2 User s Guide 230...

Page 231: ...shown in the next figure System Status is a tool that can be used to monitor your ZyXEL Device Specifically it gives you information on your system firmware version number of packets sent and number...

Page 232: ...plays Down line is down Up line is up or connected if you re using Ethernet encapsulation and Down line is down Up line is up or connected Idle line ppp idle Dial starting to trigger a call and Drop d...

Page 233: ...ormation on your routing protocol Ethernet address IP address etc WAN This section displays information about the WAN port Note In a point to 2points connection this field only displays line 1 status...

Page 234: ...ask 255 255 255 0 DHCP Server Table 82 Menu 24 2 1 System Maintenance Information FIELD DESCRIPTION Name This is the ZyXEL Device s system name domain name assigned in menu 1 For example System Name x...

Page 235: ...Maintenance Log and Trace 1 View Error Log 2 UNIX Syslog 34 Sat Jan 1 00 00 02 2000 PP05 WARN SNMP TRAP 3 link up 35 Sat Jan 1 00 00 04 2000 PP00 INFO Channel 0 ok 36 Sat Jan 1 00 00 06 2000 PP0c INF...

Page 236: ...address of the syslog server that will log the selected categories of logs Log Facility Press SPACE BAR and then ENTER to select a location The log facility allows you to log the messages to different...

Page 237: ...0a86614ca849a7b0427001700195b451d143013500400007 7600000 Filter log Message Format SdcmdSyslogSend SYSLOG_FILLOG SYSLOG_NOTICE String String IP Src xx xx xx xx Dst xx xx xx xx prot spo xxxx dpo xxxx S...

Page 238: ...System Maintenance 2 From this menu select option 4 Diagnostic This will open Menu 24 4 System Maintenance Diagnostic Figure 158 Menu 24 4 System Maintenance Diagnostic PPP Log Message Format SdcmdSy...

Page 239: ...ith an IP address on your LAN or WAN Enter its IP address in the Host IP Address field below Reboot System Enter 11 to reboot the ZyXEL Device Command Mode Enter 22 to go to the Command Interpreter CI...

Page 240: ...Chapter 28 System Information Diagnosis P 791R v2 User s Guide 240...

Page 241: ...r ZyXEL Device s performance 29 2 Filename Conventions The configuration file often called the romfile or rom 0 contains the factory default settings in the menus such as password DHCP Setup TCP IP Se...

Page 242: ...configuration to your computer Backup is highly recommended once your ZyXEL Device is functioning properly FTP is the preferred method for backing up your current configuration to your computer since...

Page 243: ...quit to exit the ftp prompt 29 3 3 Example of FTP Commands from the Command Line Figure 160 FTP Session Example Menu 24 5 Backup Configuration To transfer the configuration file to your computer foll...

Page 244: ...and log in Because TFTP does not have any security checks the ZyXEL Device records the IP address of the telnet client and accepts TFTP requests only from this address 2 Put the SMT in command interpr...

Page 245: ...ased TFTP Clients The following table describes some of the fields that you may see in GUI based TFTP clients Refer to Section 29 3 5 on page 244 to read about configurations that disallow TFTP and FT...

Page 246: ...Restore Configuration This section shows you how to restore a previously saved configuration Note that this function erases the current configuration before restoring a previous back up configuration...

Page 247: ...XEL Device will automatically restart after a successful restore process 29 4 2 Restore Using FTP Session Example Figure 166 Restore Using FTP Session Example Menu 24 6 Restore Configuration To transf...

Page 248: ...Send File as shown in the following screen Figure 169 Restore Configuration Example 4 After a successful restoration you will see the following screen Press any key to restart the ZyXEL Device and re...

Page 249: ...the following screen when you telnet into menu 24 7 2 Menu 24 7 1 System Maintenance Upload System Firmware To upload the system firmware follow the procedure below 1 Launch the FTP client on your wo...

Page 250: ...d renames it rom 0 Likewise get rom 0 config rom transfers the configuration file on the ZyXEL Device to your computer and renames it config rom See earlier in this chapter for more information on fil...

Page 251: ...command interpreter CI mode by entering 8 in Menu 24 System Maintenance 3 Enter the command sys stdio 0 to disable the console timeout so the TFTP transfer will not be interrupted Enter command sys st...

Page 252: ...program should work fine however you must use the Xmodem protocol to perform the download upload 29 5 8 Uploading Firmware File Via Console Port 1 Select 1 from Menu 24 7 System Maintenance Upload Fir...

Page 253: ...ould be similar 3 Enter atgo to restart the ZyXEL Device 29 5 11 Example Xmodem Configuration Upload Using HyperTerminal Click Transfer then Send File to display the following screen Menu 24 7 2 Syste...

Page 254: ...er 29 Firmware and Configuration File Maintenance P 791R v2 User s Guide 254 Figure 177 Example Xmodem Upload After the configuration upload process has completed restart the ZyXEL Device by entering...

Page 255: ...included disk or zyxel com for more detailed information on CI commands Enter 8 from Menu 24 System Maintenance 1 Use of undocumented commands or misconfiguration can damage the unit and possibly ren...

Page 256: ...on allows you to set a limit on the total outgoing call time of the ZyXEL Device within certain times When the total outgoing call time exceeds the limit the current call will be dropped and any futur...

Page 257: ...you turn on your ZyXEL Device Menu 24 10 allows you to update the time and date settings of your ZyXEL Device The real time is then displayed in the ZyXEL Device error logs Select menu 24 in the main...

Page 258: ...2000 01 01 Time Zone GMT 0100 Brussels Copenhagen Madrid Paris Daylight Saving No Start Date mm nth week hr Jan 1st Sun 02 00 End Date mm nth week hr Jan 1st Sun 02 00 Table 89 Menu 24 10 System Main...

Page 259: ...lect Second Sunday March and 2 00 Daylight Saving Time starts in the European Union on the last Sunday of March All of the time zones in the European Union start using Daylight Saving Time at the same...

Page 260: ...Server Access ALL Secured Client IP 0 0 0 0 FTP Server Server Port 21 Server Access ALL Secured Client IP 0 0 0 0 Web Server Server Port 80 Server Access ALL Secured Client IP 0 0 0 0 Table 90 Menu 2...

Page 261: ...s organizations to distribute interactive traffic on high bandwidth high cost paths while using low cost paths for batch traffic Load Sharing Network administrators can use IPPR to distribute traffic...

Page 262: ...omment in the Edit Name field and press ENTER 3 Press ENTER at the message Press ENTER to confirm to open Menu 25 1 IP Routing Policy Setup 31 5 IP Routing Policy Setup Use this menu to look at a poli...

Page 263: ...________________________________________________ ______________________________________________________________________ 6 N ______________________________________________________________________ _____...

Page 264: ...nu 25 1 IP Routing Policy Summary Active Press SPACE BAR and then ENTER to select Yes to activate the policy Criteria IP Protocol Enter a number that represents an IP layer 4 protocol for example UDP...

Page 265: ...c WAN port Gateway addr If you selected Gateway addr in the Gateway type field enter the IP address of the gateway to which the ZyXEL Device forwards the packet The gateway is an immediate neighbor of...

Page 266: ...ved on the LAN port 3 Check Menu 25 IP Routing Policy Summary to see if the rule is added correctly 4 Create another rule in menu 25 1 for this rule to route packets from any host IP 0 0 0 0 means any...

Page 267: ...tly Menu 25 1 1 IP Routing Policy Policy Set Name example2 Active No Criteria IP Protocol 6 Type of Service Don t Care Packet length 10 Precedence Don t Care Len Comp Equal Source addr start 0 0 0 0 e...

Page 268: ...Chapter 31 IP Routing Policy Setup P 791R v2 User s Guide 268...

Page 269: ...a television program in a VCR or TiVo 32 2 Schedule Setup This menu is only applicable if your Internet connection uses PPPoE encapsulation Use this menu to look at the schedule sets in the ZyXEL Devi...

Page 270: ...avoids scheduling conflicts For example if sets 1 2 3 and 4 in are applied in the remote node then set 1 takes precedence over set 2 3 and 4 Enter Schedule Set Number to Configure If you want to confi...

Page 271: ...u selected Once in the How Often field above then enter the date the set should activate here in year month date format Weekdays If you selected Weekly in the How Often field above then select the day...

Page 272: ...Chapter 32 Schedule Setup P 791R v2 User s Guide 272...

Page 273: ...he power adaptor or cord included with the ZyXEL Device 3 Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in to an appropriate power source Make sure the power source...

Page 274: ...ction 33 4 on page 277 V I cannot see or access the Login screen in the web configurator 1 Make sure you are using the correct IP address The default IP address is 192 168 1 1 If you changed the IP ad...

Page 275: ...port to access the ZyXEL Device Log out of the ZyXEL Device in the other session or ask the person who is logged in to log out 3 Turn the ZyXEL Device off and on 4 If this does not work you have to r...

Page 276: ...are behaving as expected See the Quick Start Guide and Section 1 4 on page 35 2 Turn the ZyXEL Device off and on 3 If the problem continues contact your ISP V The Internet connection is slow or interm...

Page 277: ...nd the password resets to 1234 You have to make all of your changes again V You will lose all of your changes when you push the RESET button To reset the ZyXEL Device 1 Make sure the POWER LED is on a...

Page 278: ...Chapter 33 Troubleshooting P 791R v2 User s Guide 278...

Page 279: ...r s IP Address 287 Pop up Windows JavaScripts and Java Permissions 303 IP Addresses and Subnetting 309 IP Address Assignment Conflicts 317 Common Services 321 Command Interpreter 325 Log Descriptions...

Page 280: ...280...

Page 281: ...G SHDSL Port RJ 11 interface Data Rate 192 Kbps 5700 Kbps Line Code TC PAM modulation Line Impedance 135 W Connection Loops one pair 2 wire Operating Environment Temperature 0 C 40 C Humidity 20 90 RH...

Page 282: ...Features FEATURE DESCRIPTION Firmware Upgrade Download new firmware when available from the ZyXEL web site and use the web configurator an FTP or a TFTP tool to put it on the ZyXEL Device Note Only up...

Page 283: ...n dynamically join a network obtain an IP address and convey its capabilities to other devices on the network Remote Management This allows you to decide whether a service HTTP or FTP traffic for exam...

Page 284: ...nside the wall when drilling holes for the screws 3 Do not insert the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the sc...

Page 285: ...Appendix A Product Specifications P 791R v2 User s Guide 285 Figure 194 Masonry Plug and M4 Tap Screw...

Page 286: ...Appendix A Product Specifications P 791R v2 User s Guide 286...

Page 287: ...third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are i...

Page 288: ...n click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft f...

Page 289: ...lect Obtain an IP address automatically If you have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 196 Windows 95 98 Me TC...

Page 290: ...the TCP IP Properties window 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Turn on your ZyXEL Device and restart your computer when prompted Verifying Settings 1 Click Sta...

Page 291: ...2 User s Guide 291 Figure 198 Windows XP Start Menu 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 199 Windows XP Control Panel 3 Rig...

Page 292: ...in Win XP and then click Properties Figure 201 Windows XP Local Area Connection Properties 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP If you have a dynamic I...

Page 293: ...d In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add Repeat the above two steps for each IP address you want to add Configure additional default gat...

Page 294: ...e General tab in Windows XP Click Obtain DNS server address automatically if you do not know your DNS server IP address es If you know your DNS server IP address es click Use the following DNS server...

Page 295: ...Connections window Network and Dial up Connections in Windows 2000 NT 11 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and t...

Page 296: ...cintosh OS 8 9 Apple Menu 2 Select Ethernet built in from the Connect via list Figure 206 Macintosh OS 8 9 TCP IP 3 For dynamically assigned settings select Using DHCP Server from the Configure list 4...

Page 297: ...figuration 7 Turn on your ZyXEL Device and restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu an...

Page 298: ...in the Subnet mask box Type the IP address of your ZyXEL Device in the Router address box 5 Click Apply Now and close the window 6 Turn on your ZyXEL Device and restart your computer if prompted Verif...

Page 299: ...w to configure your computer IP address using the KDE 1 Click the Red Hat button located on the bottom left corner select System Setting and click Network Figure 209 Red Hat 9 0 KDE Network Configurat...

Page 300: ...KDE Network Configuration DNS 5 Click the Devices tab 6 Click the Activate button to apply the changes The following screen displays Click Yes to save the changes in all screens Figure 212 Red Hat 9...

Page 301: ...he etc directory The following figure shows an example where two DNS server IP addresses are specified Figure 215 Red Hat 9 0 DNS Settings in resolv conf 3 After you edit and save the configuration fi...

Page 302: ...oot localhost ifconfig eth0 Link encap Ethernet HWaddr 00 50 BA 72 5B 44 inet addr 172 23 19 129 Bcast 172 23 19 255 Mask 255 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 717...

Page 303: ...net Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking...

Page 304: ...eb pop up blockers you may have enabled Figure 219 Internet Options Privacy 3 Click Apply to save this setting Enable pop up Blockers with Exceptions Alternatively if you only want to allow pop up win...

Page 305: ...e 305 Figure 220 Internet Options Privacy 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 167 1 4 Click Add to move...

Page 306: ...ay properly in Internet Explorer check that JavaScripts are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Figure 222 Internet Options Security 2 Click the Custo...

Page 307: ...ings Java Scripting Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down to Microsoft VM 4 Under Java permissi...

Page 308: ...Permissions P 791R v2 User s Guide 308 JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 Make sure that Use Java 2 for applet under Java Sun is selected 3 Cli...

Page 309: ...are a common street name the hosts on a network share a common network number Similarly as each house has its own house number each host on the network has its own unique identifying number the host I...

Page 310: ...part of the host ID The following example shows a subnet mask identifying the network number in bold text and host ID of an IP address 192 168 1 2 in decimal By convention subnet masks always consist...

Page 311: ...by a continuous number of zeros for the remainder of the 32 bit mask you can simply specify the number of ones instead of writing the value of each octet This is usually specified by writing a followe...

Page 312: ...ws the company network before subnetting Figure 227 Subnetting Example Before Subnetting You can borrow one of the host ID bits to divide the network 192 168 1 0 into two separate sub networks The sub...

Page 313: ...1 254 Example Four Subnets The previous example illustrated using a 25 bit subnet mask to divide a 24 bit address into two subnets Similarly to divide a 24 bit address into four subnets you need to b...

Page 314: ...net 3 IP SUBNET MASK NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192 168 1 128 IP Address Binary 11000000 10101000 00000001 10000000 Subnet Mask Binary 11111111 11111111 11111111 11000000 Subnet Ad...

Page 315: ...BITS SUBNET MASK NO SUBNETS NO HOSTS PER SUBNET 1 255 255 255 128 25 2 126 2 255 255 255 192 26 4 62 3 255 255 255 224 27 8 30 4 255 255 255 240 28 16 14 5 255 255 255 248 29 32 6 6 255 255 255 252 3...

Page 316: ...ntered You don t need to change the subnet mask computed by the ZyXEL Device unless you are instructed to do otherwise Private IP Addresses Every machine on the Internet must have a unique address If...

Page 317: ...r on the LAN Figure 229 IP Address Conflicts Case A You must set the ZyXEL Device to use different LAN and WAN IP addresses on different subnets if you enable DHCP server on the ZyXEL Device For examp...

Page 318: ...ou enable DHCP server on the ZyXEL Device For example you set the WAN IP address to 192 59 1 1 and the LAN IP address to 10 59 1 1 Otherwise It is recommended the ZyXEL Device uses a public WAN IP add...

Page 319: ...P Address Assignment Conflicts P 791R v2 User s Guide 319 Figure 232 IP Address Conflicts Case D This problem can be solved by adding a VLAN enabled switch or set the computers to obtain IP addresses...

Page 320: ...Appendix E IP Address Assignment Conflicts P 791R v2 User s Guide 320...

Page 321: ...s USER this is the IP protocol number Description This is a brief explanation of the applications that use this service or the situations in which this service is used Table 111 Commonly Used Services...

Page 322: ...rnet chat program NEWS TCP 144 A protocol for news groups NFS UDP 2049 Network File System NFS is a client server distributed file service that provides transparent file sharing for network environmen...

Page 323: ...g mainframes midrange systems UNIX systems and network servers SSH TCP UDP 22 Secure Shell Remote Login Program STRM WORKS UDP 1558 Stream Works Protocol SYSLOG UDP 514 Syslog allows you to send syste...

Page 324: ...Appendix F Common Services P 791R v2 User s Guide 324...

Page 325: ...a command are enclosed in angle brackets The optional fields in a command are enclosed in square brackets The symbol means or For example sys filter netbios config type on off means that you must spec...

Page 326: ...logs for that category 1 to record only logs for that category 2 to record only alerts for that category and 3 to record both logs and alerts for that category Not every parameter is available with ev...

Page 327: ...ess time source destination notes message 0 01 01 2000 08 05 03 192 168 1 33 207 69 188 186 ACCESS OPPED NetBIOS packet filtered source 0xC0A80121 dest 0xCF45BCBA 1 01 01 2000 08 05 03 192 168 1 33 20...

Page 328: ...ce respond to gratuitous ARP requests For example say the regular gateway goes down and a backup gateway sends a gratuitous ARP request If the request is for an IP address that is not already in the Z...

Page 329: ...se the danger of spoofing attacks It is only recommended that you turn on ackGratuitous and force update if you need it like in the previous backup gateway example Turning on the force updates option...

Page 330: ...Appendix G Command Interpreter P 791R v2 User s Guide 330...

Page 331: ...failed Someone has failed to log on to the router via telnet Successful FTP login Someone has logged on to the router via ftp FTP login failed Someone has failed to log on to the router via ftp NAT S...

Page 332: ...MESSAGE DESCRIPTION Packet without a NAT table entry blocked TCP UDP IGMP ESP GRE OSPF The router blocked a packet that didn t have a corresponding NAT table entry Router sent blocked web site message...

Page 333: ...ble 119 PPP Logs LOG MESSAGE DESCRIPTION ppp LCP Starting The PPP connection s Link Control Protocol stage has started ppp LCP Opening The PPP connection s Link Control Protocol stage is opening ppp C...

Page 334: ...secure gateway address Peer ID peer id My remote type My local type The displayed ID information did not match between the two ends of the connection vs My Remote My remote My remote The displayed ID...

Page 335: ...rithm mismatch The listed rule s IKE phase 1 encryption algorithm did not match between the router and the peer Rule d Phase 1 authentication algorithm mismatch The listed rule s IKE phase 1 authentic...

Page 336: ...eer Table 121 PKI Logs LOG MESSAGE DESCRIPTION Enrollment successful The SCEP online certificate enrollment was successful The Destination field records the certification authority server IP address a...

Page 337: ...r received directory data that was too large the size is listed from the LDAP server whose address and port are recorded in the Source field The maximum size of directory data that the router allows i...

Page 338: ...ESCRIPTION L to W LAN to WAN ACL set for packets traveling from the LAN to the WAN W to L WAN to LAN ACL set for packets traveling from the WAN to the LAN L to L LAN to LAN ZyXEL Device ACL set for pa...

Page 339: ...Timestamp Reply 0 Timestamp reply message 15 Information Request 0 Information request message 16 Information Reply 0 Information reply message Table 125 Syslog Logs LOG MESSAGE DESCRIPTION Facility 8...

Page 340: ...ing buffer that allows you to configure which logs the ZyXEL Device is to record 2 Use sys logs category to view a list of the log categories Figure 237 Displaying Log Categories Example 3 Use sys log...

Page 341: ...is available with every category 5 Step 5 Use the sys logs save command to store the settings in the ZyXEL Device you must do this in order to record logs Displaying Logs Use the sys logs display com...

Page 342: ...Appendix H Log Descriptions P 791R v2 User s Guide 342...

Page 343: ...es such as PPPoE or PPTP NetBIOS packets cause unwanted calls You can configure NetBIOS filters to do the following Allow or disallow the sending of NetBIOS packets from the LAN to the WAN and from th...

Page 344: ...e blocked from initiating calls Disabled type Identify which NetBIOS filter numbered 0 3 to configure 0 Between LAN and WAN 3 IPSec packet pass through 4 Trigger Dial on off For type 0 and 1 use on to...

Page 345: ...ademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be...

Page 346: ...date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or...

Page 347: ...y ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your p...

Page 348: ...Appendix J Legal Information P 791R v2 User s Guide 348...

Page 349: ...mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web www zyxel com www europe zyxel com FTP ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL...

Page 350: ...8 Web www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web www zyxel fr Regular Mail...

Page 351: ...gawa ku Tokyo 141 0022 Japan Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 Fax 7 3272 590 689 Web www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk A...

Page 352: ...rzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova...

Page 353: ...ZyXEL Thailand Co Ltd 1 1 Moo 2 Ratchaphruk Road Bangrak Noi Muang Nonthaburi 11000 Thailand Ukraine Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax...

Page 354: ...Appendix S Customer Support P 791R v2 User s Guide 38...

Page 355: ...155 246 restoring using console port 248 restoring using FTP 247 console port for backing up configuration file 245 for restoring configuration file 248 for upgrading firmware 252 Constant Bit Rate CB...

Page 356: ...62 network number See network number private 86 static 62 IP address class and IGMP 87 IP alias 91 and NAT 94 and traffic redirect 74 IP Control Protocol IPCP 84 IP Policy Routing IPPR See policy rou...

Page 357: ...PPPoA Point to Point Protocol over Ethernet See PPPoE policy route 261 actions 261 and metric 64 criteria 261 port forwarding 97 and your ISP 98 default server 98 PPPoA 62 and IP address 63 nailed up...

Page 358: ...Terminal See SMT system name 143 T Telnet remote management 120 temperature 281 TFTP for backing up configuration file 244 for upgrading firmware 251 trademarks 345 traffic class 65 Constant Bit Rate...

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