Get Started
4
● If you received your device in the mail and it is for a new Sprint account or a new line of
service, it is designed to activate automatically.
When you turn the device on for the first time, you may see a
Hands Free
Activation
screen, which may be followed by a
PRL Update
screen and a
Firmware
Update
screen. Follow the onscreen instructions to continue.
● If you received your device in the mail and you are activating a new device for an
existing line
on your account (you’re swapping devices), you can activate on your
computer online or directly on your device.
Activate on your computer:
• Go to
sprint.com/activate
and complete the online instructions to activate your
device.
Activate on your device:
• Turn on your new device. (Make sure the old one is turned off.) Your device will
automatically attempt Hands-Free Activation.
• Touch
Activate
to override auto-activation and start the manual activation wizard.
• Follow the on-screen prompts to complete the activation process.
● To confirm activation, launch the browser to access an Internet address. If your device is
still not activated or you do not have access to the Internet, contact Sprint Customer
Service at
1-888-211-4727
for assistance.
Tip:
Do not press the
Power
key while the device is being activated. Pressing the
Power
key
cancels the activation process.
Note:
If you are having any difficulty with activation, contact Sprint Customer Service by calling
1-888-211-4727
.
Complete the Setup Application
Once your device has been turned on and activated, you can then complete the Setup
application.
1. Select your preferred language and touch
Start
if necessary. To skip any section, touch
Next
or
Skip
.
2. Set up your Google options. Follow the instructions to complete each step.
Use Google
’s location service:
Touch the check marks to select your Google
location options.
Summary of Contents for Optik
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