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User Guide for the VC800 Video Conferencing System
192
8.
Click
Export
to open the file download window, and then save the file to your local system.
To export a PCAP trace via remote control:
Before capturing packets, make sure a USB flash driver is connected to VC800 codec, VCH50
video conferencing hub or CP960 conference phone and the USB feature is enabled.
1.
Long press when the system is idle or during a call.
The display device prompts “Onekey-capture has been turned on, press the Backspace key
for 2s to turn off it”.
2.
Long press for 2 seconds to stop capturing packets.
The packets are saved in the yealink.debug folder on your USB flash driver.
How to export system log?
We may need you to provide your phone configurations to help analyze your problems. You can
export the system log to the local system or designated log server.
To export the system log to a local PC via web user interface:
1.
Click on
Setting
->
Configuration
.
2.
Mark the
Local
radio box in the
Export System Log
field.
3.
Select
6
from the pull-down list of
System
Log Level
.
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