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Common Problems
Xerox
®
WorkCentre
®
3025
User Guide
190
Common Problems
The following charts list some conditions that may occur and the recommended solutions. Follow the
suggested solutions until the problem is corrected. If the problem persists, call for service.
Paper Feeding Problems
Condition
Suggested Solutions
Paper jams during printing.
• Clear the paper jam. (See
Clearing Paper Jams
.)
Paper sticks together.
• Check the maximum paper capacity of the tray. (See
Media
Specifications
.)
• Make sure that you are using the correct type of paper. (See
Media
Types
.)
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
• Different types of paper may be stacked in the tray. Load paper of only
one type, size, and weight.
Paper does not feed into the
machine.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and
reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications
required by the machine. (See
Media Specifications
.)
The paper keeps jamming.
• There is too much paper in the tray. Remove excess paper from the tray.
An incorrect type of paper is being used. Use only paper that meets the
specifications required by the machine. (See
Media Types
.)
• There may be debris inside the machine. Clean the inside of the
machine.
(
See
Cleaning the Machine
.
)
Transparencies stick together in
the paper exit.
• Use only transparencies specifically designed for laser printers. Remove
each transparency as it exits from the machine.
Envelopes skew or fail to feed
correctly.
• Ensure that the paper guides are against both sides of the envelopes.
The originals keep jamming in
the automatic document
feeder
• If an original does not feed into the machine, the automatic document
feeder rubber pad may need to be replaced. Contact a service
representative.
Summary of Contents for WorkCentre 3025BI
Page 1: ...July 2014 Xerox WorkCentre 3025BI Xerox WorkCentre 3025NI User Guide ...
Page 36: ...Further Assistance Xerox WorkCentre 3025 User Guide 26 ...
Page 74: ...Fax Setup WorkCentre 3025NI Xerox WorkCentre 3025 User Guide 64 ...
Page 84: ...Media Output Location Xerox WorkCentre 3025 User Guide 74 ...
Page 112: ...Media Output Locations Xerox WorkCentre 3025 User Guide 102 ...
Page 130: ...Scan Using WIA Driver Xerox WorkCentre 3025 User Guide 120 ...
Page 152: ...Fax from PC Xerox WorkCentre 3025 User Guide 142 ...
Page 160: ...Using Address Book in CWIS Xerox WorkCentre 3025 User Guide 150 ...
Page 190: ...Software Update Xerox WorkCentre 3025 User Guide 180 ...
Page 246: ...Material Safety Data Xerox WorkCentre 3025 User Guide 236 ...
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