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Novell NetWare Troubleshooting Step-by-Step

Overview

The steps in this procedure should eliminate cabling, communication,
and connection problems associated with network connected printers.

The steps are divided into two groups:

•

 

Hardware Step-by-Step

•

 

Software Step-by-Step

Software Step-by-Step assumes that you are connected to a Novell
NetWare network with Windows 3.1X, Windows for Workgroups, or
Windows 95 loaded on the client workstation.

Complete both of these procedures, then run a test print from your
software application.  If the job prints, no further system
troubleshooting will be necessary.  For print defects, refer to the Print
Defect Troubleshooting chapter of the DocuPrint User’s Guide.

Summary of Contents for DocuPrint C55

Page 1: ...NEXTè ...

Page 2: ...tory section is to give a brief overview of the network installation process and to provide a guide to the information contained in this Technical Information Guide as well as a jump off point for locating the information you seek Objective Using the information contained in this document Systems Administrators will be able to connect the DocuPrint printer to their network configure the printer fo...

Page 3: ... engine Complete and detailed instructions on how to use this search engine are available in the Adobe Acrobat Reader Online Guide You can access this Guide from the Help menu If you have a previously installed version of Acrobat you can verify it contains the search engine by clicking on the Tools menu and check the bottom menu entry If there is a Search entry you can use this version If the entr...

Page 4: ...ectory where you installed your DocuPrint C55 Technical Information Guide The file INDEX PDX will be displayed in the left side of the dialog 5 Select INDEX PDX and click OK The Index Selection dialog will show the DocuPrint C55 entry Be sure this entry is checked and click OK 6 You may now search using the Tools menu or the search icon for any word or phrase to find the information you want NEXTè...

Page 5: ...an As Soon As Possible installation The User s Guide explains all procedures related to routine printer maintenance and day to day use This Technical Information Guide provides more detailed procedures for establishing a physical printer network connection information on establishing network printing by platform and provides procedures for tasks typically performed by a Systems Administrator Elect...

Page 6: ... 2 operating system Configuration of an Existing Printer CentreWare DP Software Instructionsprovides instruction on tasks typically performed by the Systems Administrator using the CentreWare DP application DocuPrint C55 C55mp Control Panel provides instruction for using the Control Panel and includes tables of complete menu and submenu information Internet Printing Services provides instruction f...

Page 7: ...K INTERFACE CARD NIC NETWORK CABLE CONNECTION ETHERNET ETHERTALK NETWORK CARD LED DESCRIPTIONS TOKEN RING TOKENTALK NETWORK CARD LED DESCRIPTIONS Set An IP Address Static Addressing Dynamic Addressing RARP BOOTP Dynamic Addressing DHCP SETTING A SUBNET MASK AT THE CONTROL PANEL SETTING UP APPSOCKET SETTING DEFAULT GATEWAY AT THE CONTROL PANEL PRINT THE PRINT SETTINGS PAGE WHERE DO I GO FROM HERE ...

Page 8: ...ED SETUP IN BINDERY MODE NETWARE 4 1X NDS PRINT SERVER SETUP WITH SETUP WIZARD ADVANCED SETUP FOR NDS NETWARE DIRECTORY SERVICES NETWORK NETWARE TROUBLESHOOTING INTRODUCTION REQUIREMENTS NETWARE TROUBLESHOOTING QUICK CHECK NOVELL NETWARE TROUBLESHOOTING STEP BY STEP Overview Novell NetWare Hardware Step by Step Novell NetWare Software Step by Step ...

Page 9: ...ENTS STEP BY STEP SETUP PEER TO PEER NETBEUI WINDOWS NT 3 51 PEER TO PEER NETWORK REQUIREMENTS QUICK INSTALL STEPS TCP IP PROTOCOL QUICK INSTALL STEPS DLC LLC PROTOCOL QUICK INSTALL STEPS APPLETALK PROTOCOL WINDOWS NT 4 1X NETWORK INTRODUCTION PRELIMINARY STEPS QUICK INSTALL STEPS TCP IP PROTOCOL QUICK INSTALL STEPS DLC LLC PROTOCOL QUICK INSTALL STEPS APPLETALK PROTOCOL WINDOWS FOR WORKGROUPS PEE...

Page 10: ...CK CHECK WINDOWS 95 TROUBLESHOOTING WINDOWS NT 3 5X TROUBLESHOOTING TCP IP PROTOCOL WINDOWS NT 3 5X TROUBLESHOOTING DLC LLC PROTOCOL WINDOWS NT 3 5X TROUBLESHOOTING APPLETALK PROTOCOL WINDOWS NT 4 0 TROUBLESHOOTING TCP IP WINDOWS NT 4 0 TROUBLESHOOTING DLC LLC WINDOWS NT 4 0 TROUBLESHOOTING APPLETALK ...

Page 11: ... QUICK STEP OVERVIEW MACINTOSH SOFTWARE INSTALLATION INTRODUCTION REQUIREMENTS DocuPrint Software Installation for Macintosh System 7 X STEP BY STEP SETUP APPLETALK MACINTOSH TROUBLESHOOTING INTRODUCTION REQUIREMENTS MACINTOSH QUICK CHECK MACINTOSH TROUBLESHOOTING STEP BY STEP ...

Page 12: ...GEMENT PRINTING MODEL WORKSTATION TO PRINTER PRINTING MODEL WORKSTATION TO PRINT SERVER PRINTING MODEL PRINT SERVER TO PRINTER DOCUPRINT UNIX COMMAND LINE UTILITIES REMOVING A DOCUPRINT PRINTER ADMINISTRATION DOCUPRINT PARAMETERS CONFIGURABLE VIA TELNET TO USE TELNET THE TELNET CONSOLE MAIN MENU REMOTE NIC CONFIGURATION TELNET MENU SYSTEM EXPLODED UNIX TROUBLESHOOTING INTRODUCTION UNIX TROUBLESHOO...

Page 13: ...V 4 0 Quick Install Setup Troubleshooting STEP BY STEP SETUP FOR IBM TCP IP FOR OS 2 TCP IP Protocol Configuration OS 2 SOFTWARE INSTALLATION INSTALLING THE DOCUPRINT OS 2 PRINT DRIVER OS 2 TROUBLESHOOTING INTRODUCTION REQUIREMENTS OS 2 QUICK CHECK TCP IP for OS 2 versions 2 0 3 0 3 1 4 0 OS 2 TROUBLESHOOTING STEP BY STEP ...

Page 14: ... NETWORKS CENTREWARE DP FEATURES MAIN SCREEN OVERVIEW MAIN SCREEN FEATURES PRINTER MENU VIEW MENU DIAGNOSTICS MENU TOOLS MENU HELP MENU CENTREWARE DRIVER INSTALLER CDI INTRODUCTION Requirements HOW TO PLAN YOUR DRIVER DISTRIBUTION STRATEGY Create Edit The Login Script CENTREWARE DRIVER INSTALLER OPERATION CREATING A FILTER OVERVIEW PROCEDURE ADVANCED SETUP INTRODUCTION ADVANCED SETUP IN BINDERY MO...

Page 15: ...URE YOUR WEB BROWSER Procedure TO INSTALL YOUR INTERNET SERVICES HELP FILES Web Server installation Local Hard Drive Installation INVOKING HELP FROM THE PRINTER Procedure INTERNET SERVICES QUICK TOUR THE HOME PAGE Buttons THE PRINT PAGE Buttons Controls THE JOB LOG PAGE THE STATUS PAGE Controls ...

Page 16: ... THE CONTROL PANEL Menu System Navigation TOP LEVEL MENU OVERVIEW CONTROL PANEL MENUS CONTROL CONTROL PANEL MENUS MAINTENANCE CONTROL PANEL MENUS MEDIA CONTROL PANEL MENUS PRINT CONTROL PANEL MENUS MULTINATIONAL CONTROL PANEL MENUS COMMUNICATIONS CONTROL PANEL MENUS SETUP CONTROL PANEL MENUS SERVICE CONTROL PANEL MENUS IMAGING CONTROL PANEL MENUS MEDIA SERVER OPTIONAL ...

Page 17: ...UCTION C SERIES PAPER FEED ERRORS E SERIES JAM COMPONENT INTEGRITY ERRORS F SERIES MEDIA SERVER ERRORS H SERIES HARD DRIVE ERRORS J SERIES CONSUMABLES ERRORS W SERIES LOW CONSUMABLE END OF USE ERRORS T SERIES PRINT HARDWARE ERRORS U SERIES PRINT HARDWARE ERRORS ...

Page 18: ...ter Twelve Administrative Maintenance INTRODUCTION FORMATTING YOUR HARD DRIVE CLEANING PROCEDURES MAINTENANCE ITEMS PRINTER RELOCATION PRINTER AND NETWORK CARD UPGRADES Overview Platform Independent Methods Platform Dependant Methods ...

Page 19: ...CIFICATIONS PHYSICAL SPECIFICATIONS ELECTRICAL SUPPLIES STORAGE SPECIFICATIONS Chapter Fourteen Optional Hardware MEDIA SERVER INSTALLATION INSTRUCTIONS HARD DRIVE INSTALLATION INSTRUCTIONS LOWER FEEDER INSTALLATION INSTRUCTIONS SERIAL LOCALTALK CARD INSTALLATION INSTRUCTIONS ETHERNET TOKEN RING CARD INSTALLATION INSTRUCTIONS ADOBE POSTSCRIPT KIT INSTALLATION INSTRUCTIONS ...

Page 20: ...ional Safety Ozone Safety The Xerox C55 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements Attention to the following notes will ensure the continued safe operation of your printer Click here for the Copyright Information è ...

Page 21: ...electrician to check the outlet WARNING You may get a severe electrical shock if you do not connect the grounding conductors correctly Do not place the printer where people may step on the power cable Do not place objects on the power cable Do not override or disable electrical or mechanical interlocks Do not obstruct the ventilation openings These openings are provided to prevent overheating of t...

Page 22: ...witch off the printer power immediately disconnect the power cable and call an authorized Xerox service representative The power cable is damaged or frayed Liquid is spilled into the printer The printer is exposed to water Any part of the printer is damaged The power cord is attached to the printer as a plug in device at the back of the printer In the event it is necessary to remove all electrical...

Page 23: ...rd to laser the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product It does not emit hazardous light the beam is totally enclosed during all modes of customer operation and maintenance When performing various operator functions you may see laser warning labels These labels are for the service mode and are placed on or near panels o...

Page 24: ...ing optional equipment There are no parts that you can maintain or service behind these covers Follow the maintenance procedures provided in Chapter 7 Operational Safety Your Xerox printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following s...

Page 25: ...ea where there is adequate space for ventilation and servicing The recommended minimal spacing is 10 in 25 cm behind the printer 10 in 25 cm on either side of the printer and 24 in 61 cm in front of the printer Do not place the printer near a heat source Do not place the printer in direct sunlight Do not place the printer in line with the cold air flow from an air conditioning system Place the pri...

Page 26: ...er may overheat WARNING Be careful when working in areas identified with this warming symbol These areas may be very hot and could cause personal injury Frequent operation of the on off switch is not recommended Keep hands hair and neckties away from the exit feed rollers Do not remove a media tray while printing from a single tray configuration Do not open the Top Cover while printing Do not swit...

Page 27: ...tity is dependent on copy volume Providing the proper environmental parameters as specified in the Operational Safety section of these Safety Notes ensures that concentration levels meet safe limits If you need additional information about ozone request the Xerox publication OZONE 600P83222 from your Xerox Authorized Reseller or Xerox Support ...

Page 28: ...I N T R O D U C T I O N 23 Special Notices FCC Notices USA Certifications Canadian European Markets Safety Extra Low Voltage Safety Approval ...

Page 29: ...such interference when the equipment is operated in a residential environment However there is no guarantee that interference will not occur in a particular installation If the equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follow...

Page 30: ...comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful inter...

Page 31: ...ded by Council Directive 93 68 EEC approximation of the laws of the member states related to low voltage equipment January 1 1996 Council Directive 89 336 EEC approximation of the laws of member states related to electromagnetic compatibility A full declaration defining the relevant Directives and referenced standards can be obtained from your Xerox Limited representative Changes or modifications ...

Page 32: ...O N 27 Ethernet Token Ring Serial LocalTalk Accessories WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ...

Page 33: ...ration Specification Base Printer EN55022 B Base Printer with Hard Drive EN55022 B Base Printer with Media Server EN55022 B Base Printer with Ethernet EN55022 A Base Printer with Token Ring EN55022 A Base Printer with Serial LocalTalk EN55022 A ...

Page 34: ... ports meet the requirements for Safety Extra Low Voltage SELV circuits for connection to customer owned devices and networks Additions of customer owned or third party accessories attached to the system must meet or exceed the requirements listed above Since this system consists of several modules requiring external connection it must be installed per the Xerox Installation procedure ...

Page 35: ...grams which are displayed on the screen such as styles templates icons screen displays looks etc Xerox The Document Company the digitized X and all Xerox products mentioned in this publication are trademarks of Xerox Corporation Product and trademarks of other companies are also acknowledged Changes are periodically made to this document Changes technical inaccuracies and typographic errors will b...

Page 36: ...C O N N E C T I N G T O Y O U R N E T W O R K 1 Chapter 2 Connecting To Your Network ...

Page 37: ...rk Card LED Descriptions 8 Ethernet EtherTalk Network Interface Card Legend 8 Token Ring TokenTalk Network Card LED Descriptions 9 Token Ring TokenTalk Network Interface Card Legend 9 Set an IP Address 10 Dynamic Addressing Setup 11 Dynamic Addressing RARP BOOTP 12 Dynamic Addressing DHCP 12 Static Addressing Setup 13 Setting a SUBNET MASK at the Control Panel 14 Setting DEFAULT GATEWAY at the Con...

Page 38: ...nable you to Identify the overall steps to physically connect and configure your DocuPrint printer to work with your network Install the network interface card if necessary Connect network cabling to your DocuPrint printer Requirements In general the requirements needed for printer connection and setup include A network interface card installed in your DocuPrint printer Appropriate cabling to link...

Page 39: ...tions on the Ethernet and Token Ring network cards Set An IP Address provides the detailed steps for connecting the printer to a TCP IP network Setting a SUBNET MASK at the Control Panel provides the detailed steps for setting a security mask on a TCP IP network Setting up APPSOCKET provides the detailed steps for configuring the printer to use the AppSocket protocol on your network Setting DEFAUL...

Page 40: ...on 3 Print a Print Settings page from the Control Panel on the DocuPrint printer to determine the printer s total memory current Network Card settings and all current printer settings See details in the section of this chapter entitled Print the Printer Settings Page 4 If you are connecting this printer using TCP IP protocol refer to the section in this chapter entitled Set an IP Address 5 Go to t...

Page 41: ...he board facing to the left position the NIC card in the guides in the NIC slot 5 Slide the NIC all the way into the slot until the thumbscrew makes contact with the threaded hole in the back panel If necessary use thumb pressure to seat the card within its slot 6 Tighten the thumbscrew with your fingers DO NOT USE TOOLS 7 Switch the printer ON Check the lights on the rear of the NIC card If no li...

Page 42: ...10BaseT twisted pair connections are made using UTP or STP cable at the RJ 45 8 pin connector on the Network Interface Card COAX network connections are made with RG 58 cable using a BNC connector to the COAX connector on the Network Interface Card TOKEN RING CONNECTIONS Token Ring connections are made at the rear of the DocuPrint printer on the Network Interface card DB 9 connections are made at ...

Page 43: ...ard as it appears when installed in the slot in the rear of the DocuPrint printer Ethernet EtherTalk Network Interface Card Legend Legend LED Name Steady ON Flashing A LINK Ethernet Link signal present N A B POWER IP ADDRESS Power is applied Fast Flash means NO IP Address assigned Slow Flash means IP address is assigned C BNC NO LINK BNC Connector Active No Ethernet Link Signal present D ACTIVITY ...

Page 44: ...oken Ring TokenTalk Network Card The graphic shows the card as it appears when installed in the slot in the rear of the DocuPrint printer Token Ring TokenTalk Network Interface Card Legend Legend LED Name Steady ON Flashing A POWER IP ADDRESS Power applied Fast Flash means NO IP Address assigned Slow Flash means IP address is assigned B ACTIVITY N A Flashes with network traffic ...

Page 45: ... IP address is assigned manually by the System Administrator and entered at the printer s Control Panel Dynamic Addressing RARP BOOTP TCP IP address is assigned automatically by the Server Dynamic Addressing DHCP Dynamic Host Resolution Protocol TCP IP address is assigned automatically by the Server This section contains procedures for each of these methods Determine which method will be used for ...

Page 46: ...Menu button The ON LINE message disappears and TOP MENU is displayed 3 Press Next until COMMUNICATIONS appears on the Display Panel and then press ENTER 4 Press Next until NETWORK SETUP is displayed and then press ENTER 5 Press Next until TCP IP is displayed and then press ENTER 6 Press Next while IP ADDRESS is displayed and then press ENTER 7 With IP Address Res displayed press ENTER 8 Press Next...

Page 47: ... Card addresses Consult your UNIX documentation for more RARP BOOTP server configuration details Dynamic Addressing DHCP The TCIP IP address is assigned automatically by the Server 1 Power the printer ON and allow time for an IP address to be assigned by the DHCP server this time may vary depending on network traffic 2 Perform the steps contained in the section of this chapter entitled Print the P...

Page 48: ...yed and then press ENTER 5 Press Next until TCP IP is displayed and then press ENTER 6 Press Next while IP ADDRESS is displayed and then press ENTER 7 With IP Address Res displayed press ENTER 8 Press Next until Static is displayed and then press ENTER 9 Press ENTER while SET IP ADDRESS is displayed 10 Press Next to increase the digit value Press Previous to decrease the digit value When each digi...

Page 49: ...ess ENTER 4 Press Next until NETWORK SETUP is displayed and then press ENTER 5 Press Next until TCP IP is displayed and then press ENTER 6 Press Next until NET MASK is displayed and then press ENTER 7 To set each digit of the subnet mask press Next to increase the digit value Press Previous to decrease the digit value When each digit is correct press the Select button to move on to the next digit ...

Page 50: ...then press ENTER 5 Press Next until TCP IP is displayed and then press ENTER 6 Press Next until GATEWAY is displayed and then press ENTER 7 To set each digit of the subnet mask press Next to increase the digit value Press Previous to decrease the digit value When each digit is correct press the Select button to move on to the next digit 8 The Next button wraps around the display without setting th...

Page 51: ...tting should always remain at AUTO SELECT TO CHANGE THE SETTINGS FOLLOW THESE STEPS 4 Press Next until NETWORK SETUP is displayed and then press ENTER 5 Press Next until TCP IP is displayed and then press ENTER 6 Press Next until APPSOCKET is displayed and then press ENTER 7 Press ENTER while ENABLE is displayed 8 To enable APPSOCKET press ENTER while YES is displayed 9 To disable APPSOCKET press ...

Page 52: ...ettings will enable all ports which will be suitable for most applications Obtain the current DocuPrint settings by printing the Print Settings page from the Printer s Control Panel as follows NOTE If you change any settings print another Print Settings page to verify that your changes were made as desired 1 Press the On Line button on the Control Panel Verify that the LED above this button is OUT...

Page 53: ... your printer to your network Retain the Print Settings page you printed as a reference to the network specific configuration parameters currently stored in your printer Proceed next to the chapter within this TIG covering your workstation Operating System for example Windows Macintosh UNIX OS2 and follow the setup instructions provided ...

Page 54: ...N O V E L L N E T W A R E S E T U P 1 Chapter 3 Novell NetWare Setup ...

Page 55: ...a Test Print to a Printer 9 To Manage an Existing Queue 10 NetWare 4 1X NDS Print Server setup with Setup Wizard 11 Procedure 11 Advanced Setup for NDS NetWare Directory Services Network 13 Introduction 13 To Start Advanced Setup 13 To Change the NDS Tree 13 To Change the Print Server Context 13 To Create a Print Server 14 To Add Remove a User Operator or Printer 14 To Manage a Printer 15 To Add R...

Page 56: ...ckly as possible Requirements In general the requirements needed for printer connection and setup include A workstation with the Windows operating system software installed for that station and a working knowledge of the operating system CentreWare DP and appropriate print driver software loaded on your workstation You must be logged into a NetWare 3 1X or 4 1X network running the IPX protocol wit...

Page 57: ... set correctly for either BNC RJ45 or DB9 Auto is the Default and will probably work for most applications Frame Type matches the frame type of the desired fileserver Mode is set to your desired PDL PostScript or PCL5C or to AutoSelect You may wish to set Mode to the desired type if only one PDL will be used Print Server Name If this printer is unconfigured the default print server name is the let...

Page 58: ...ck Next 9 When the Select Queue dialog screen appears you may select an existing queue or create a new queue To create a new queue click the Create Queue button and enter a new queue name then click Create Queue again Once you have either selected a queue or created a new one click Next 10 The Confirm Choices dialog screen will appear and display the new Printer Name and name of new Queue informat...

Page 59: ...r in the Printers List 2 Select the Printer menu and click Advanced Setup The current Primary Server and the Print Server Name are displayed on the upper portion of the Bindery Server TAB To Change the Primary Server your Printer Will Service 1 Click the Select Primary Server button CentreWare DP will scan your network and present you with a list of the file servers present Click the Down button t...

Page 60: ... or Operator 1 Click the Manage Print Server button The Manage Print Server dialog box screen appears displaying two TABS the User TAB and the Operator TAB 2 To add a user operator highlight the desired selection from the Available list and click Add The selected item appears in the Assigned list 3 To delete a user operator highlight the desired selection under the Assigned list and click Move 4 T...

Page 61: ... on the Printer Notify screen To Create a New Queue 1 Select the file server to be used for the queue from the Available File Server drop down list 2 Click the Create Queue button The Create Queue dialog box screen appears 3 Enter the desired name for the new queue and click OK A confirmation box will appear Click OK again To Attach a Queue to a Print Server 1 Select a file server from the Availab...

Page 62: ...h Queues button Answer Yes to the prompt The queue name will be removed from the Queues serviced by the printer list To Send a Test Print to a Printer 1 Highlight a queue in the Queues serviced by the printer list 2 Click the Test Print button Click OK to exit Advanced Setup If any configuration changes were made a Wizard box appears When it is done configuring your changes your printer will initi...

Page 63: ...n the Available Users list then click the Add button 4 To remove a user from the Assigned Users list click the user name in the Assigned Users list then click the Move button 5 To add an operator to the queue click the Operator TAB then click the user name in the Available Users list then click Add 6 To remove an operator from the queue click the Operator TAB then click the user name in the Assign...

Page 64: ...is set correctly for either BNC RJ45 or DB9 Auto is the Default and will probably work for most applications Frame Type matches the frame type of the desired fileserver Mode is set to your desired PDL PostScript or PCL5C or to Auto Select You may wish to set Mode to the desired type if only one PDL will be used Print Server Name If this printer is unconfigured the default print server name is the ...

Page 65: ...click Next 9 The Name the Device dialog screen will appear You may enter a new name for the printer you have selected or keep the default name Click Next 10 When the Select Queue dialog screen appears you may select an existing queue or create a new queue To create a new queue click the Create Queue button and enter a new queue name then click Create Queue again Once you have either selected a que...

Page 66: ...nd Advanced Setup Click the NDS TAB and the NDS window will appear The Current Context NDS Tree and the Print Server Context will be displayed on the upper portion of the NDS Server TAB To Change the NDS Tree 1 Click the Select Tree button The Select Tree dialog box screen appears CentreWare DP will scan your network and create a list of trees available 2 Select the Tree from the Trees drop down l...

Page 67: ...move a User Operator or Printer 1 Highlight the print server name in the Print Layout graphic Click the Print Server Manager button The Print Server Manager dialog screen appears with three TABS the User TAB the Operator TAB and the Printer TAB Each TAB consists of an Available list and an Assigned list 2 To add a user operator or printer highlight the desired selection from the Available list and...

Page 68: ...Each TAB consists of two lists Available and Assigned 2 To assign a queue highlight the desired selection in the Available list and click Add The selection will appear in the Assigned list 3 If you have chosen to notify a user click the Interval button The Notify Interval dialog box screen appears 4 Set the notify interval and click OK 5 To remove a queue or user to be notified highlight the desir...

Page 69: ...and click Add The selection will appear in the Assigned list 4 To remove a user or operator from a queue highlight the desired selection in the Assigned list and click Move To Create Delete a Queue 1 Highlight the desired queue in the Print Layout Click the Manage Queue button The Queue Manager window appears The window contains four TABs User Operator Create Queue and Delete Queue 2 Select the Cr...

Page 70: ... a queue in the Print Layout list 2 Click the Test Print button Click OK to exit Advanced Setup If any configuration changes were made a wizard box appears When it is done configuring your changes your printer will initialize A sample print job will be sent to the selected queue and printed by the attached printer ...

Page 71: ...ication If the job prints no further system troubleshooting will be necessary For problems with the appearance of your document once it has printed consult the Print Defect Troubleshooting chapter of the DocuPrint User s Guide Requirements You are operating a Windows based system with the CentreWare DP software and at least one print driver installed You are a NetWare Network Administrator OR admi...

Page 72: ...gure the print queue Reset the printer 5 Print out the DocuPrint Printer Settings page Note the IPX Settings section located in the Connectivity Settings section of the Print Settings sheet Verify that Printer Server is enabled If not enable it in the Control Panel and reset the printer VERIFY Ethernet Type or Token Ring Type If it is Adaptive try setting it to the frame type your NetWare Server i...

Page 73: ...ardware Step by Step Software Step by Step Software Step by Step assumes that you are connected to a Novell NetWare network with Windows 3 1X Windows for Workgroups or Windows 95 loaded on the client workstation Complete both of these procedures then run a test print from your software application If the job prints no further system troubleshooting will be necessary For print defects refer to the ...

Page 74: ...rint Settings 5 Review the Connectivity Settings area of the page and check for these things Ethernet or Token Ring depending on NIC card are ENABLED NOTE Token Ring ONLY Speed and Source Routing must be set to the correct values Defaults are 16 Mbits SEC and Yes Connector is set correctly for BNC RJ45 or DB9 Auto is the Default and will probably work for most applications Frame Type matches the f...

Page 75: ...tree name Context for NetWare 4 1X NDS only is set for the correct NDS Context PServer Name is set for the name selected for this DocuPrint printer to act as a print server 6 If any changes are made reset the printer Once the printer has been reset allow the printer approximately two minutes to go through self test and then log into the network server 7 Print out another Print Settings page to ver...

Page 76: ...de the highlight up to the Programs entry In the next fold out window slide the highlight up or down until you reach the CentreWare DP entry Release the mouse button to launch 3 For either Windows 3 1X or Windows 95 platform check the Printers window at the left side of the CentreWare DP screen for the printer s name If no names appear your station is unable to find a printer on the network Perfor...

Page 77: ...n the connectivity setting portion of the Print Settings page Check for BOTH of these items Primary Server has the server name listed on the Print Settings page Check the queue name the DocuPrint printer is set to service If necessary create a new queue to test the printer 10 Exit this window and select the Tools drop down menu 11 Select the Send File menu item 12 When the Download Files dialog bo...

Page 78: ...rd TAB A new dialog box screen is brought to the front and displays information about frame type and connectors 18 Be certain the card is enabled and the connector and frame type are correct 19 If any changes are made reset the printer from the Control Panel and allow two minutes for the printer to reattach to the desired fileserver 20 Run a test print again If the test print does not print contac...

Page 79: ...W I N D O W S 1 Chapter 4 Windows Peer to Peer Network Setup ...

Page 80: ...rements 10 Step by Step Setup Peer to Peer NetBEUI 11 Windows NT 3 51 Peer to Peer Network 14 Requirements 14 Quick Install Steps TCP IP Protocol 15 Quick Install Steps DLC LLC Protocol 18 Quick Install Steps AppleTalk Protocol 20 Windows NT 4 0X Network 24 Introduction 24 Preliminary Steps 24 Quick Install Steps TCP IP Protocol 25 Quick Install Steps DLC LLC Protocol 28 Quick Install Steps AppleT...

Page 81: ...dows NT 3 5X Troubleshooting TCP IP Protocol 40 Procedure 40 Windows NT 3 5X Troubleshooting DLC LLC Protocol 43 Procedure 43 Windows NT 3 5X Troubleshooting AppleTalk Protocol 45 Procedure 45 Windows NT 4 0 Troubleshooting TCP IP 50 Procedure 50 Windows NT 4 0 Troubleshooting DLC LLC 52 Procedure 52 Windows NT 4 0 Troubleshooting AppleTalk 54 Procedure 54 ...

Page 82: ... your network as quickly as possible Requirements Basic requirements for network printer connection and setup are listed for various workstation operating systems within the sections contained in this Technical Information Guide chapter In general the requirements needed for printer connection and setup include A workstation with the appropriate operating system software installed for that station...

Page 83: ...accomplished using the DocuPrint installer which will automatically detect which version of Windows is being run and load the appropriate print drivers and Centreware DP for that version CentreWare DP is the Administration tool that allows configuration and monitoring of your DocuPrint printer 1 Insert the CD ROM into your CD ROM drive 2 At the Program Manager screen click on the FILE drop down me...

Page 84: ...g this mode gives you the ability to copy the entire disk set to a local or network drive This mode is recommended to install the DocuPrint drivers and CentreWare DP software to multiple stations on a network 7 Once you have selected your installation mode click Next 8 From the Select Printer screen choose the type of printer you are installing then click Next 9 Follow the prompts these will vary ...

Page 85: ...alog box will prompt you for the Command Line 4 TYPE drive xrxsetup substitute your drive letter for drive 5 Choose the desired language and click NEXT 6 After a few moments the Install Shield Wizard will load A new dialog screen with installation options will appear Select from one of these options Typical Installation Choosing this mode will automatically copy all necessary software to your hard...

Page 86: ...then click Next 9 Follow the prompts these will vary depending on the Install Mode selected Be sure to provide the correct disks when requested 10 When prompted remove all disks For network printing CentreWare DP will perform all fileserver and queue setup Details on Centreware DP are available in the chapter entitled CentreWare DP Software Instructions ...

Page 87: ...2 etc 5 The listing screen for manufacturers will appear Click Have Disk At the next screen choose the Browse button to locate the print driver file 6 The files for drivers may be found in the instal Winnt40 directory Both PCL and PostScript drivers may be selected from that directory 7 After selecting the appropriate driver click OK In the next screen verify the driver name you have chosen and cl...

Page 88: ... Windows 95 Peer to Peer Network Requirements A network card installed in the printer with appropriate cabling connected to your network A workstation with Windows 95 software installed Working knowledge of Windows 95 ...

Page 89: ...desired connector are enabled 4 On the settings page note the NetBEUI Name Service Name and hardware address of the Network Interface Card 5 Run the Setup program located in the drive_letter instal utility WFW95P2P folder on your CD ROM Follow the prompts and enter information as necessary The setup program will require you to restart Windows 6 At the Welcome screen click Next 7 The Destination Lo...

Page 90: ...on screen will appear and display the spool directory and print queue name for the queue you just installed Note this information to be used when connecting a port to this queue 12 If you wish to view the ReadMe file click Yes otherwise click No 13 When your system restarts find the DLL Tool program group and double click the Xerox DLL Config icon 14 The Configuration Option screen appears Choose ...

Page 91: ...Exit Click Next 20 You will be returned to the configuration screen Select the radio button to reboot your computer Click Finish 21 The print queue will be created Start your windows Control Panel and double click Printers 22 Select a printer with the right mouse button Select the Properties entry in the cascade menu 23 Select the Details TAB and use the Ports drop list menu to choose the queue yo...

Page 92: ...14 Windows NT 3 51 Peer to Peer Network Requirements A workstation with Windows NT installed Working knowledge of Windows NT A network card installed in the printer with appropriate cabling connected to your network ...

Page 93: ...ne of the provided procedures to set an IP address for your printer 4 Print the Print Settings page Details are in this document in the section entitled Print The Print Settings Page 5 Check the Print Settings page and verify that both proper protocol and desired connector are enabled 6 Note the DocuPrint TCP IP address 7 Verify that Microsoft TCP IP Printing is loaded 8 From your desktop open the...

Page 94: ... Manager window To do this 17 Pull down the Printer drop down menu and select Create Printer 18 From the Create Printer dialog box name the printer and select a print device 19 Name the printer queue by typing in a name in the Printer Name type in field 20 Select the DocuPrint print driver from the Driver pull down window 21 If the DocuPrint driver does not appear in this list then you must instal...

Page 95: ...25 To Share the printer click in the check box next to Share this printer on the network If the printer will not be shared move to the next step 26 Select OK to close the Create Printer window You can now print to the printer If you shared it your NT clients can now also print 27 Send a print job to the printer 28 Check the print job for print quality If print quality problems exist use the print ...

Page 96: ...and desired connector are enabled 5 Insert the install disk 1 in drive A or the DocuPrint C55 CD ROM in your CD ROM drive at the Windows NT fileserver 6 Use your mouse to double click the Control Panel icon 7 Double click the Printers icon 8 Click Printers from the Print Manager menu bar 9 Select Create Printer from the drop down menu using the mouse Then enter a unique printer name in the field p...

Page 97: ...r check the Share this printer check box on the network 21 Enter a Share Name and Location and click OK 22 Reboot your Windows NT server and log in normally 23 Send a print job to the printer 24 Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint C55 C55mp User Guide to correct the problem 25 If your print job did not print see the T...

Page 98: ...n this document in the section entitled Print The Print Settings Page 4 Check the Print Settings page to verify that both proper protocol and desired connector are enabled 5 Note the DocuPrint Printer Name and Zone on the Print Settings page 6 Printer Name can be found in the General Information area of the Print Settings sheet 7 Zone can be found in the Connectivity Settings area of the Print Set...

Page 99: ...e button Refer to your Windows NT documentation for the procedure needed to add this software 14 Click the Close button in the Network Settings window This will return you to the Control Panel window 15 Double click on the Printers icon The Windows NT Print Manager window appears 16 Create a new printer in the Print Manager window To do this click once on the Printer entry on the menu bar at the t...

Page 100: ...on the side of the drop down box scroll down to the bottom and select Other This opens up the Print Destinations window 24 Select AppleTalk Printing Devices from thePrint Destinations window 25 Use your mouse to click OK 26 Refer to the Print Settings page to determine the DocuPrint AppleTalk Name and Zone 27 Use the mouse to select an appropriate zone and AppleTalk device 28 This will cause NT to...

Page 101: ...he network click once on the check box for Share this printer on the network If not go to the next step 36 Select OK to close this window and click OK again to exit Create Printer window 37 You can now print to the DocuPrint Color Laser printer If you shared it your NT clients can now print as well 38 Send a print job to the printer 39 Check the print job for print quality If print quality problem...

Page 102: ...Steps 1 Install the Network Interface Card in the printer if not already installed Details are in this document in the section entitled Installation of the Network Interface Card 2 Connect appropriate cabling from printer to network Details are in this document in the section entitled Network Cable Connection 3 Print the Print Settings page Details are in this document in the section entitled Prin...

Page 103: ...l has been loaded 3 Select the Services TAB and verify that Microsoft TCP IP Printing is loaded 4 If this software is not present install it using the documentation provided by Microsoft Then return to this document 5 Open the Control Panel and double click the Printers icon 6 Double click Add Printer 7 The Add Printer Wizard starts 8 Verify that My Computer is selected and click Next 9 Click Add ...

Page 104: ...in the list and correct The check box to the left of the address must be checked If it is not check it then select Next 14 Insert disk 1 of the install set or the DocuPrint CD ROM and click Have Disk 15 Click the Browse button and select the directory containing the Windows NT drivers 16 Select the appropriate INF file then click Open 17 When the Wizard returns you to the previous dialog verify th...

Page 105: ...print job for print quality If print quality problems exist use the print quality section of the DocuPrint C55 C55mp User Guide to correct the problem 24 If your print job did not print see the Troubleshooting section for your operating system in this chapter of the DocuPrint C55 C55mp Technical Information Guide to correct the problem NOTE With printers connected to a Windows NT network with TCP ...

Page 106: ...ft Then return to this document 4 Open the Control Panel and double click the Printers icon 5 Double click Add Printer 6 The Add Printer Wizard starts 7 Verify that My Computer is selected and click Next 8 Click Add Port 9 Select the Hewlett Packard Network Port in the Available Print Monitors box and click OK 10 Enter a unique name for the port to be used in the area provided 11 Choose the Port A...

Page 107: ...r a name for the printer and select whether you want that printer to be the default then click Next 19 If the printer will not be shared click Next To share the printer enter a Share Name check the share check box then click Next 20 At the next dialog it is recommended that you print a test page Click Finish 21 Wait for the Test Print to print When a new dialog asks for confirmation of the test pr...

Page 108: ...e click Add Printer 6 The Add Printer Wizard starts 7 Verify that My Computer is selected and click Next 8 Click Add Port 9 Select the AppleTalk Printing Devices and click New Port 10 Choose the DocuPrint C55 device from the list then click OK 11 At the next dialog when asked whether to capture that port click NO 12 Click OK When the Wizard returns you to the previous dialog verify that the port n...

Page 109: ...ext To share the printer enter a Share Name check the share check box then click Next 19 At the next dialog it is recommended that you print a test page Click Finish 20 Wait for the Test Print to print A new dialog will ask for confirmation of the test print click Yes 21 Send a print job to the printer 22 Check the print job for print quality If print quality problems exist use the print quality s...

Page 110: ... interface card installed in the printer with appropriate cabling connected to your network A workstation with Windows 3 11 for Workgroups installed Microsoft NetBEUI protocol installed and selected as the default Network Protocol DocuPrint PostScript or PCL5C Print Drivers installed ...

Page 111: ... Print Settings page and verify that both NetBEUI protocol and desired connector are enabled 5 On the settings page note the NetBEUI Name Service Name and hardware address of the Network Interface Card 6 Run the Setup program located in the drive_letter instal utility WFW95P2P folder on your CD ROM drive Follow the prompts and enter information as necessary The setup program will require you to re...

Page 112: ...ory and print queue name for the queue you just installed Note this information to be used when connecting a port to this queue 13 The Setup Complete window will appear Select the radio button to reboot your computer Click Finish 14 If you wish to view the ReadMe file click Yes otherwise click No 15 When your system restarts find the DLL Tool program group and double click the Xerox DLL Config ico...

Page 113: ...th of the location of your spool directory Click Next 21 Select Exit Click Next 22 You will be returned to the configuration screen Select the radio button to reboot your computer Click Finish 23 The print queue will be created Start your windows Control Panel and double click Printers 24 Select a printer driver and click Connect Select the port indicated in the information screen and click OK 25 ...

Page 114: ...rocedures based on your version of Windows then run a test print from your software application If the job prints no further system troubleshooting will be necessary For problems with the appearance of your document once it has printed consult the Print Defect Troubleshooting chapter of the DocuPrint User Guide Requirements A Windows based system with the CentreWare DP software and at least one pr...

Page 115: ...re the print queue Reset the printer 5 Print out the DocuPrint Printer Settings page Note the IPX Settings section located in the Connectivity Settings section of the settings sheet Verify that Printer Server is enabled If not enable it in the Control Panel and reset the printer VERIFY Ethernet Type If it is Adaptive try setting it to the frame type your NetWare Server is using NOTE To determine y...

Page 116: ...t Settings page Procedure 1 Verify these items in the Network Settings area of the Print Settings page Connector Type is set for Auto OR the specific type that you have used to connect the printer to your network 2 Verify these items in the NetBEUI area of the Print Settings page Enabled is set to Yes Name contains the desired name for the printer 3 Verify the following items in the Software and M...

Page 117: ...s or services were not installed install any components necessary and restart the system 9 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 10 Verify that you have selected the correct driver for your printer 11 Right mouse click on the printer icon and select Properties 12 Select the Details TAB 13 Verify the driver name in the Pri...

Page 118: ...se items in the Network Settings area of the Print Settings page Connector Type is set for Auto OR the specific type that you have used to connect the printer to your network 2 Verify these items in the TCP IP area of the Print Settings page IP Address Resolution is set to DHCP Static or RARP BootP depending on your network configuration Current IP Address is set correctly note this address if it ...

Page 119: ...ktop open the Main Group 8 Double click the Control Panel icon 9 Double click Printers icon 10 Print Manager executes 11 In the Print Manager Window select the printer that you created when you installed the printer driver 12 Pull down the Printer drop down menu and select Properties 13 Name the printer queue by typing in a name in the Printer Name text entry field 14 Select the DocuPrint print dr...

Page 120: ...or unshared printers skip to the next step 20 Select OK to close Create Printer window You can now print to the printer If you shared it your NT clients can now also print 21 Send a print job to the printer 22 Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint C55 C55mp User Guide to correct the problem 23 If your print job did not ...

Page 121: ...rinted and retained a current copy of the Print Settings page Procedure 1 Open the Control Panel and double click the Network icon 2 Verify that DLC LLC Protocol is loaded 3 If this software is not present install it using the documentation provided by Microsoft Then return to this document 4 Insert the install disk 1 in drive A or the DocuPrint C55 CD ROM in your CD ROM drive at the Windows NT fi...

Page 122: ...ter a unique name for the port to be used in the area provided 18 Choose the Port Address from the list of ports then click OK 19 To share the printer check the Share this printer checkbox on the network 20 Enter a Share Name and Location Click OK 21 Reboot your Windows NT server and log in normally 22 Send a print job to the printer 23 Check the print job for print quality If print quality proble...

Page 123: ...d retained a current copy of the Print Settings page Procedure 1 Open the Control Panel and double click the Network icon 2 Verify that AppleTalk Protocol or Services for Macintosh are loaded 3 If this software is not present install it using the documentation provided by Microsoft Then return to this document 4 Note the DocuPrint Printer Name and Zone by printing the Print Settings page 5 Printer...

Page 124: ...er in the Print Manager window To do this click once on the Printer entry on the menu bar at the top of the window A pull down menu appears 9 Use the mouse to select the Create Printer entry and release the mouse button The Create Printer dialog box will open 10 From the Create Printer dialog box name the printer ...

Page 125: ...ver before you continue by selecting Other in this window You will need the DocuPrint CD ROM 13 From the Create Printer menu you must now select a printer device 14 Use the mouse and click once to select Print to 15 Pull down this window with the arrow on the side of the drop down box scroll down to the bottom and select Other 16 This opens up the Print Destinations window 17 Select AppleTalk Prin...

Page 126: ...ppleTalk routers on your network If this is the case then zones will NOT display in the AppleTalk Printing Devices window 23 Click once to select the DocuPrint device from the list of available AppleTalk print devices 24 A dialog box appears and allows you to decide if you would like to capture the AppleTalk Printing device 25 Click YES if you wish all AppleTalk printing to go through this queue 2...

Page 127: ... now print to the DocuPrint Color Laser printer If you shared it your NT clients can now print as well 31 Send a print job to the printer 32 Check the print job for print quality If print quality problems exist use the print quality section of the DocuPrint C55 C55mp User Guide to correct the problem 33 If your print job did not print see the Troubleshooting section for your operating system in th...

Page 128: ...ems in the Network Settings area of the Print Settings page Connector Type is set for Auto OR the specific type that you have used to connect the printer to your network 2 Verify these items in the TCP IP area of the Print Settings page IP Address Resolution is set to DHCP Static or RARP BOOTP depending on your network configuration Current IP Address is set correctly note this address if it is as...

Page 129: ...X SPX Compatible transport protocol component You may also discover printers that have been assigned a TCP IP address 8 As required click Add and install any components not listed and restart the system 9 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 10 Verify that you have loaded and selected the correct driver for your printer ...

Page 130: ...have printed and retained a current copy of the Print Settings page Procedure 1 Verify these items in the Network Settings area of the Print Settings page Connector Type is set for Auto OR the specific type that you have used to connect the printer to your network Card Address Note this address for later use 2 Verify the following items in the Software and Memory area of the Print Settings page In...

Page 131: ...ess 7 As required install any components not listed and restart the system 8 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 9 Verify that you have selected the correct driver for your printer 10 Right mouse click on the Printer icon and select Properties 11 Select the Ports TAB 12 Verify that the port name in the Print to the foll...

Page 132: ...t driver You have printed and retained a current copy of the Print Settings page Procedure 1 Verify these items in the General Information area of the Print Settings page AppleTalk Name is correct 2 Verify these items in the Network Settings area of the Print Settings page Connector Type is set for Auto OR the specific type that you have used to connect the printer to your network 3 Verify these i...

Page 133: ...ent Novell NetWare Client 32 a Novell server on the network and an IPX SPX Compatible protocol component You may also discover printers that have been assigned a TCP IP address 9 As required install any components not listed and restart the system 10 Once rebooted select the Start button and Settings then select the Printers folder The printers window will appear 11 Verify that you have selected t...

Page 134: ...M A C I N T O S H 1 Chapter 5 Macintosh Network Setup ...

Page 135: ...ation 5 Introduction 5 Requirements 5 DocuPrint Software Installation for Macintosh Computers 6 Step by Step Setup AppleTalk 7 Configuring EtherTalk TokenTalk at the Control Panel 7 Selecting the DocuPrint Printer from the Chooser 8 Macintosh Troubleshooting 10 Introduction 10 Requirements 10 Macintosh Quick Check 11 Macintosh Troubleshooting Step by Step 12 ...

Page 136: ...d set up your DocuPrint printer on your network using your specific workstation operating system Requirements In general the requirements needed for printer connection and setup include A workstation with the appropriate operating system software installed for that station A working knowledge of the operating system being used on your workstation A network card or Serial port LocalTalk Interface O...

Page 137: ...PPD and Printer Utility software per the instructions provided in the Macintosh Software Installation section of this chapter 3 Select DocuPrint printer and zone if used in the Chooser 4 Print a test page from your software application 5 If you are not able to print consult the Macintosh Troubleshooting section of this chapter for information on your network configuration ...

Page 138: ...our CentreWare application printer driver and PPDs directly onto your Macintosh workstation with a minimum amount of operator intervention Requirements A working knowledge of your Macintosh 7 X or higher operating system The DocuPrint Macintosh Software Disks Your system must have a least 6 Megabytes of RAM and at least 10 Megabytes of free hard disk space ...

Page 139: ...le click on the floppy disk icon on the desktop 2 Double click on the Install DocuPrint C55mp icon 3 If necessary click Switch Disk until the name of the desired hard drive appears in the Destination Disk area 4 Click Install As files are copied the progress bar will continue across to the end 5 When completed a dialog box will display the Installation Successful message Click Quit 6 Proceed to th...

Page 140: ...above the button is OFF and the Control Panel says offline 2 Press Menu button The ON LINE message disappears and TOP MENU is displayed 3 Press the Next button until COMMUNICATIONS is displayed and then press ENTER 4 Press the Next button until NETWORK SETUP is displayed and then press ENTER 5 Press Next button until ETHERTALK or TOKENTALK is displayed and then press ENTER 6 Press the Next button ...

Page 141: ...ntil it highlights the Chooser entry in the menu then release the mouse button This will launch the Chooser 3 In the left side of the Chooser click on the DocuPrint C55mp driver icon to select it You may have to use the scroll bars to locate the icon NOTE Your network may be divided into AppleTalk Zones If AppleTalk zones exist on your current network connection then a list of available AppleTalk ...

Page 142: ...ighlight the PPD for your DocuPrint model printer Click Select 8 Go to Step 12 FOR RECONFIGURATION OF EXISTING PRINTERS 9 Click on Select PPD The window displays a list of PostScript Printer Description files 10 Highlight the PPD file for DocuPrint C55mp 11 Click Select 12 Click OK when finished 13 Make sure that AppleTalk is active then close the window to exit the Chooser ...

Page 143: ...essary For problems with the appearance of your document once it has printed consult the Print Defect Troubleshooting chapter of the DocuPrint User s Guide Requirements A workstation with the appropriate DocuPrint print driver installed CentreWare DP software recommended A working knowledge of the operating system System 7 X or greater being used on your workstation A NIC card Ethernet or Token Ri...

Page 144: ... which the printer is attached and then select the DocuPrint C55mp driver icon 3 If the printer name appears your printer is communicating properly You do not need to perform any of the checks outlined in this section 4 If your printer name does not appear proceed to the section entitled Macintosh Troubleshooting Step by Step ...

Page 145: ...l be green and its traffic LED will be flashing rapidly 5 Print out the DocuPrint Print Settings page Details on this are located in the chapter entitled Connecting to your Network Review the EtherTalk section of the settings sheet This step verifies whether the DocuPrint printer recognizes the NIC card and is reading parameters from the non volatile RAM located on the NIC If no information is pre...

Page 146: ...e connection to the LocalTalk connector If you are using PhoneNet then make sure that ports on the PhoneNet box are not empty Empty ports on the PhoneNet connector should have a terminator in it 4 Print out the DocuPrint Print Settings page Details on this are located in the chapter entitled Connecting to your Network Review the LocalTalk settings area of the Settings page This step verifies that ...

Page 147: ...U N I X 1 Chapter 6 UNIX Network Setup ...

Page 148: ...tion 11 Printing Model Workstation to Printer 12 Printing Model Workstation to Print Server 14 DocuPrint UNIX Command Line Utilities 16 Removing a DocuPrint printer 19 Administration 20 DocuPrint Parameters Configurable via Telnet 21 To Use Telnet 24 The Telnet Console Main Menu 25 Remote NIC Configuration 26 Telnet Menu System exploded 28 UNIX Troubleshooting 40 Introduction 40 UNIX Troubleshooti...

Page 149: ... printer on your network using your specific UNIX workstation operating system Requirements A workstation with the appropriate operating system software installed for that station Advanced knowledge of one of the UNIX operating systems listed below 1 Solaris 1 1X SunOS 2 Solaris 2 X Solaris 3 HPUX 4 AIX 5 Silicon Graphics SGI UNIX 6 Other UNIX versions A network card installed in the DocuPrint pri...

Page 150: ...form the following procedures contained in the chapter entitled Connecting to your network Set An IP Address Static or Dynamic Setting a SUBNET MASK at the Control Panel optional Setting up AppSocket optional Setting the DEFAULT GATEWAY optional Printing the Print Settings page 3 Install the DocuPrint printer driver on the server or station by ONE of the following methods Floppy Disk Install Netwo...

Page 151: ...nter Workstation to a remote print server 5 Create desired print queues 6 Send a print job to your printer 7 Check the print job for print quality If print quality problems exist use the print quality section of your User Guide to correct the problem 8 If your print job did not print see the section entitled UNIX Troubleshooting ...

Page 152: ...hostname to your NIS database For non NIS networks add the TCP IP address and hostname to your machine s etc hosts table 4 Verify IP connectivity with the UNIX ping command 5 TYPE ping printer_hostname ENTER NOTE To print the ping command MUST return printer_hostname is alive If it does not then proceed to the TCP IP Troubleshooting section of this chapter 6 Insert DocuPrint PostScript Print Tool ...

Page 153: ... setup instructions to install the DocuPrint PostScript Print Tool When the installation is complete setup will automatically launch the Xpadmin configuration tool 9 Review the Installation Overviews for Solaris and Non Solaris UNIX systems in this chapter to decide how you wish your DocuPrint printer to be connected Possible configurations are Direct Connect parallel port Network Remote network p...

Page 154: ...igure your TCP IP environment and the DocuPrint printer so that they can communicate with each other Perform the following procedures contained in the chapter entitled Connecting to your network Set An IP Address Static or Dynamic Setting a SUBNET MASK at the Control Panel Setting up AppSocket Printing the Print Settings page ...

Page 155: ... DocuPrint printer s TCP IP address and hostname to your NIS database For non NIS networks add the TCP IP address and hostname to your machine s etc hosts table Verify IP connectivity with the UNIX ping command 4 TYPE ping printer_hostname ENTER NOTE To print the ping command MUST return printer_hostname is alive If it does not then proceed to the TCP IP Troubleshooting section of this chapter ...

Page 156: ...int_queue print_queue lp rm printer_hostname rp ps sd var spool print_queue SYSTEM 5 UNIX Use the following lp command sequence as root Use ps for Remote Printer entry case sensitive printer_hostname is host entry for the print_queue sbin sh usr sbin lpshut usr sbin lpsystem t bsd printer_hostname usr sbin lpadmin p print_queue I any s printer_hostname ps usr lib lp lpsched usr sbin accept print_q...

Page 157: ...et up your printer to be accessed with different printing models These models are as follows Workstation to Printer This printing model is used to spool print jobs in a queue on your local workstation then send them to the printer You must also use this model at a remote workstation that will act as a print server Workstation to Print Server This printing model is used to spool print jobs to a que...

Page 158: ...as the Network Interface Card NIC installed and connected to a functioning network Steps NOTE The following instructions assume you have correctly completed the DocuPrint software installation NOTE Read the Installation Overview for your variety of UNIX and select how your DocuPrint printer will be connected BEFORE you perform the following procedures 1 Become superuser Run the Xerox Printer Admin...

Page 159: ...rinter connection 1 TCP IP 5 Setup the printer s host name 9 Setup user interface 3 TTY 10 Setup TTY features 1 default features 11 Setup banner page printing 2 enabled 12 Set as default printer 1 No 13 Setup daemon to use for printing 1 XPrintD a Apply settings c Cancel Enter option or h for help 6 TYPE 3 RETURN until the printing model indicates workstation to printer 7 Enter a menu option numbe...

Page 160: ...ter Administration Tool to configure your client to print to a remote printer Steps NOTE The following instructions assume you have correctly completed the DocuPrint software installation 1 Become a superuser Run the Xerox Printer Administration Tool 2 From the directory into which you installed the DocuPrint software TYPE xpadmin tty ENTER ...

Page 161: ...nter connection 1 TCP IP 5 Setup the printer s host name 9 Setup user interface 3 TTY 10 Setup TTY features 1 default features 11 Setup banner page printing 2 enabled 12 Set as default printer 1 No 13 Setup daemon to use for printing 1 XPrintD a Apply settings c Cancel Enter option or h for help 6 TYPE 3 RETURN until the printing model indicates workstation to print server 7 Enter a menu option nu...

Page 162: ...w the current job list for DocuPrint print queues This program executes and continues to run and update the screen until you exit by typing C Control key C XPQ can be run by any user to monitor print jobs USAGE xpq print_queue_name interval Where print_queue_name DocuPrint queue name to monitor interval Desired time between screen updates in seconds ...

Page 163: ... the UNIX lprm command It allows the user to delete jobs currently in a DocuPrint job queue Before using lprm run the DocuPrint utility lpq for the desired queue and note the job number of the print job you want to delete USAGE xprm print_queue_name job_number WHERE print_queue_name queue name containing print job to delete job_number Job number of the print job to delete ...

Page 164: ...h the source and destination queues USAGE xpmv source_queue_name dest_queue_name job_number WHERE source_queue_name Queue where the print job to be moved exists dest_queue_name Queue where the print job will be placed job_number Job number to be moved separate multiple job numbers with spaces The command above will move a specific print job from the source queue to the destination queue ALTERNATIV...

Page 165: ...th to the installation directory or have added it to your search path to continue 1 Become superuser Run the Xerox Printer Administration Tool 2 TYPE xpadmin ENTER 3 From the Xerox Printer Administration Tool Xerox Printer Administration Tool 1 Add a Printer 2 Remove an existing printer s e Exit Existing printer list Enter option or h for help 4 TYPE 2 ENTER 5 Enter the name of the printer configu...

Page 166: ...based workstation Details are in the section entitled CentreWare DP Software Instructions Control Panel Details for this will be contained in your printer s User Guide Internet Services HTML based utility See the chapter entitled Internet Printer Services It is recommended that you evaluate your environment to decide which administration utility best suits your needs ...

Page 167: ... hard coded xxx xxx xxx xxx ip security can be set up by ip address and even by ip subnet s LPD Line Printer Daemon enabled disabled LPR Banner Pages yes no Enables Disables LPR banner pages IPX Netware Enables Disables IPX Pserver Ethernet Type IPX packet frametype settings Primary Netware Server NetWare server storing print queue and pserver information Netware Printer Name name NIC uses to adve...

Page 168: ...abled NETBEUI NetBEUI Group workgroup that the printer displays itself in NetBEUI Name name printer displays itself as Service Name name advertised on Microsoft NetBEUI network Service Description text description of printer Service Password password used on Microsoft NetBEUI network ...

Page 169: ...ress Token Ring physical address can be set Reset Printer yes no resets NIC and enables any NIC changes Reset network card settings to factory defaults yes no resets NIC to default settings Read Only Settings The following is a list of displayable NIC parameters Read Only NIC Firmware Revision NIC s firmware revision Processor Speed NIC processor speed Ethernet Address physical layer address ...

Page 170: ... following examples the expression XXX XXX XXX XXX refers to the IP address of your printer You may also substitute the hostname if it is known Starting TELNET UNIX At the Command prompt TYPE telnet XXX XXX XXX XXX 2002 ENTER WINDOWS NT At the Command prompt TYPE telnet XXX XXX XXX XXX 2002 ENTER WFW3 11 WITH MICROSOFT S WIN32S TCP IP STACK At the Command prompt TYPE telnet XXX XXX XXX XXX 2002 EN...

Page 171: ...rinter by typing s at the Telnet console Example In the following example the printer is printing a job from host 13 231 30 3 1 At the Command prompt TYPE telnet XXX XXX XXX XXX 2002 ENTER 2 The system will attempt to connect to the host You will see Trying XXX XXX XXX XXX Connected to XXX XXX XXX XXX Escape character is Telnet Console on Type S to see current status Type to enter monitor 3 TYPE s...

Page 172: ...in Telnet by using the R option Maintenance mode example The following is an example of entering maintenance mode 1 At the Command prompt TYPE telnet XXX XXX XXX XXX 2002 ENTER 2 The system will attempt to connect to the host You will see Trying XXX XXX XXX XXX Connected to XXX XXX XXX XXX Escape character is Telnet Console on Type S to see current status Type to enter monitor 3 TYPE ENTER Warning...

Page 173: ... is Telnet Console on Type S to see current status Type to enter monitor 3 TYPE ENTER Warning entering the monitor will lock out other Ethernet access Type yes to continue 4 TYPE yes ENTER Ready for command Command D E I L N R Z h Available options C Configure console for status monitoring D Display network interface settings E Set Ethernet options I Set IP number L Limit Access by IP number N Set...

Page 174: ...L N R Z h Available options C Configure console for status monitoring D Display network interface settings E Set Ethernet options I Set IP number L Limit Access by IP number N Set Network Protocol options R Reset Printer Z Reset network card settings to factory defaults Command D E I L N C R Z The items contained in this menu are detailed in this section After each menu item letter are the paramet...

Page 175: ...network interface card in your printer and return to the Main menu E Set Ethernet options 1 Select the E option from the menu and the printer will return the following prompt Ethernet connector Auto Select override 1 BNC 2 RJ45 3 Do not override 2 Enter the desired option or 3 to make no changes and press RETURN The next Ethernet Option will be displayed Telnet Security 1 Off 2 On New Password 3 N...

Page 176: ...ess You will be returned to the Main menu L Limit Access by IP number 1 Select the L option from the menu and the printer will return the following prompt IP security currently disabled enabled IP security option 1 Delete entry 2 Add address 3 Add subnet 4 Done 2 Select the desired option number to change the access privileges 3 When finished select option 4 to exit and save the changes you have m...

Page 177: ...isable EtherTalk yes or no y or n y n 2 Select the desired option Y or N then press RETURN You will be returned to the Set Network Protocols Options menu L SET LPD REMOTE PRINTER QUEUES OPTIONS 1 Select the L option from the menu and the printer will return the following prompt Disable LPD yes or no y or n y n 2 Select the desired option Y or N then press RETURN You will be returned to the Set Net...

Page 178: ... the desired option Y or N then press RETURN If the N option was selected the printer will return the following prompt Set Ethernet Type Ethernet II 802 3 802 2 SNAP 1 No 2 Yes 3 Select the desired option 1 or 2 then press RETURN If option 2 was selected the printer will return the following prompt Ethernet types 1 Auto Select 2 802 3 3 Ethernet II 4 802 2 5 SNAP ...

Page 179: ...option 2 was selected the printer will return the following prompt Enter Queue scan rate between 1 255 seconds 6 Enter the desired scan rate in seconds then press RETURN the printer will return the following prompt Set primary NetWare server 1 No 2 Yes 7 Select the desired option 1 or 2 then press RETURN If option 2 was selected the printer will return the following prompt Enter primary server nam...

Page 180: ...f option 2 was selected the printer will return the following prompt Enter netware broadcast name 10 Enter the desired broadcast name then press RETURN the printer will return the following prompt Disable Netware Directory Services yes or no y or n 11 Select the desired option Y or N then press RETURN If the N option was selected the printer will return the following prompt Set NDS Tree name 1 No ...

Page 181: ...d NDS Tree name then press RETURN the printer will return the following prompt Set NDS Context name 1 No 2 Yes 14 Select the desired option 1 or 2 then press RETURN If the 2 option was selected the printer will return the following prompt Enter NDS Context name 15 Enter the desired NDS Context name then press RETURN You will be returned to the Set Network Protocols Options menu ...

Page 182: ...r N then press RETURN If the N option was selected the printer will return the following prompt Set PC network NetBEUI Group 1 No 2 Yes 3 Select the desired option 1 or 2 then press RETURN 4 If the 2 option was selected enter the desired NetBEUI group name and press RETURN the printer will return the following prompt Set PC network NetBEUI Name 1 No 2 Yes 5 Select the desired option 1 or 2 then pr...

Page 183: ...the printer will return the following prompt Set PC network NetBEUI Description 1 No 2 Yes 9 Select the desired option 1 or 2 then press RETURN 10 If the 2 option was selected enter the desired NetBEUI Description and press RETURN the printer will return the following prompt Set PC network NetBEUI Password 1 No 2 Yes 11 Select the desired option 1 or 2 then press RETURN 12 If the 2 option was sele...

Page 184: ...will be returned to the Set Network Protocols Options menu D SET MICROSOFT NT DLC OPTIONS 1 Select the D option from the menu and the printer will return the following prompt Disable NTDLC printing yes or no y or n 2 Select the desired option Y or N then press RETURN You will be returned to the Set Network Protocols Options menu X RETURN TO MAIN MENU 1 Select the X option from the menu and you wil...

Page 185: ...lected the printer will reset and the Telnet session will be interrupted Z Reset network card settings to factory defaults When the Z option is selected the printer network interface card values will be reset and the Telnet session will be interrupted ...

Page 186: ...ure This chapter is broken down into three parts TCP IP Communication problems to identify network specific and TCP IP specific errors PostScript Print Tool Printing Problems designed to troubleshoot the software installation lpr and lp printing problems addressing the print model problems Installation problems usually center around the Ethernet cabling and the TCP IP protocol This chapter will al...

Page 187: ...lug RJ45 connections should be fully inserted and the locking clip engaged 3 Use the Control Panel on the front of the DocuPrint printer and print the Print Settings page On this page verify that the NIC card has been set to a specific TCP IP address or is set to use a RARP or BOOTP server to be dynamically allocated an IP address Check to be sure of the Hostname or IP address on the Print Setting...

Page 188: ...If ping is successful with the DocuPrint printer s TCP IP address then you have a local workstation or NIS configuration problem 3 Add the printer host name to your local hosts file or NIS database whichever applies and retry the communications test If all of the above fails continue with step 4 4 Try to ping other TCP IP nodes on your network This will verify the operation of your workstation s n...

Page 189: ... be able to verify the correctness of IP address Subnet Mask Default Gateway Any one of these important TCP IP parameters if set incorrectly can cause TCP IP communication problems Subnet Mask and Default Gateway are critical on multi network segment LAN WAN s If you make any TCP IP configuration changes then the DocuPrint printer must be reset for those changes to take effect 8 If all of the abov...

Page 190: ...tion problem with the printer NIC Refer to the TCP IP Communication Problems section and continue your diagnostics there 3 If you are using indirect spooling to print to the printer VERIFY that the remote workstation is up and running and can communicate with the printer NIC 4 If you are spooling directly to the DocuPrint printer VERIFY that you can communicate with the printer Again use the ping ...

Page 191: ... Problems section and continue your diagnostics there 3 If you are using indirect spooling to print to the DocuPrint printer VERIFY that the remote workstation is up and running and can communicate with the DocuPrint printer NIC 4 If you are spooling directly to the DocuPrint printer verify that you can communicate with the DocuPrint printer Again use the ping command 5 If the communications test ...

Page 192: ...O S 2 1 Chapter 7 OS 2 Network Setup ...

Page 193: ...by Step Setup for IBM TCP IP for OS 2 7 TCP IP Protocol Configuration 7 OS 2 Software Installation 8 Installing the DocuPrint OS 2 Print Driver 8 OS 2 Troubleshooting 9 Introduction 9 Requirements 9 OS 2 Quick Check 10 TCP IP for OS 2 Versions 2 0 3 0 3 1 4 0 10 OS 2 Troubleshooting Step by Step 11 OS 2 Warp V4 0 OS 2 Warp V3 0 all versions Warp Server Lan Server 4 0 Warp Connect using TCP IP for ...

Page 194: ...is to provide the required compatibility configuration print driver installation and troubleshooting information to enable you to successfully connect and set up your DocuPrint printer on your network using your specific workstation operating system Requirements Working knowledge of OS 2 and TCP IP for OS 2 A network card installed in the printer with appropriate cabling connected to your network ...

Page 195: ... PRINT Fixpack including any requisite fixes apars or TCP IP Fixpack UN00959 and LATEST TCP IP V 3 1 PRINT Fixpack including any requisite fixes apars Lan Server V 4 0 with TCP IP V 2 0 APAR 11017 PN 70015 OS Warp V 4 0 MPTS Fixpack WR08415 converged and LATEST TCP IP V 4 0 PRINT Fixpack including any requisite fixes apars OS 2 Warp Connect V 3 0 MPTS Fixpack WR08415 converged and LATEST TCP IP V ...

Page 196: ...uto Select RJ 45 etc 5 CREATE OS 2 PRINTER OBJECT Install create printer driver printer and share 6 TEST PRINT Start LPRPORTD LPRMON ping printer open EPM and test print 7 COLOR PRINT QUALITY Refer to the DocuPrint C55 C55mp User Guide Troubleshooting 1 Reinstall NIC Make sure lights are active 2 Check cables drops Are they active 3 Print Settings Check Enabled ON IPADDRESS dhcp bootp static make ...

Page 197: ...WIN OS2 using LPRMON 6 Watch LPRPORTD Screen Is there Activity In printer input light processing 7 It may take a few prints before initial quality responds Print 10 20 pages first 8 Refer to the DocuPrint C55 C55mp User Guide for additional information ...

Page 198: ...in 32 bit dotted decimal notation e g 127 0 0 0 REMOTE PRINT SERVER S PRINTER ps Enter ps without quotes and in lowercase MAXIMUM NUMBER OF LPD PORTS Enter a number between 2 and 64 inclusive FOR OS 2 PRINTING ONLY NO WIN OS 2 Click the Autostart TAB Highlight lprportd then click Autostart Service Foreground Session and Minimized Close the TCP IP Configuration windows Click SAVE then reply YES to ...

Page 199: ... labeled Printer Driver Selection click the radio button for Other OS 2 Printer Driver 7 Click Install 8 Insert the OS 2 printer driver diskette supplied with your DocuPrint printer 9 In the Directory text box enter the path in which the drivers reside Click Refresh The system will take a minute or two to read the driver files from the diskette 10 Scroll the list and use your mouse to select the a...

Page 200: ...ooting procedures Requirements A workstation server with the appropriate DocuPrint print driver installed A working knowledge of the operating system being used on your workstation A Network Interface Card Ethernet or Token Ring installed in your printer and proper cabling in use to connect it to the network ...

Page 201: ...lem Correct these conditions and retry 5 Check your router subnet if applicable and gateway addresses Incorrect addressing can render your lpr lpd printing system unusable 6 For OS 2 printing only is LPRPORTD EXE running 7 For OS 2 and WIN OS 2 printing is LPRMON EXE running 8 Have you applied appropriate Fixpacks APAR s see compatibility for required Fixpacks If not the proper Fixpack must be app...

Page 202: ...d ping xxx xxx xxx xxx where xxx xxx xxx xxx is your DocuPrint Printer IP address e g 109 108 145 22 If you receive a correct ping reply go to step 3 otherwise check to see that the DocuPrint Printer IP address has been correctly entered on the printer Print a DocuPrint Print Settings page and confirm that the IP address is entered correctly If necessary reenter your IP addresses IP address Gatewa...

Page 203: ...ion problem Make sure that you have LPRPORTD or LPRMON running If not activate by issuing the OS 2 command LPRPORTD or LPMON For LPRMON see IBM Documentation for correct parameters 7 If your DocuPrint Color Laser Printer does not print the test page check with your TCP IP domain system administrator to confirm the correctness of all TCP IP settings and configurations If you are unable to print cal...

Page 204: ...C E N T R E W A R E D P S O F T W A R E I N S T R U C T I O N S 1 Chapter 8 CentreWare DP Software Instructions ...

Page 205: ...Main Screen Features 12 Title Bar 12 Menu Bar 12 Tool Bar 13 Printers List 14 Status Bar 14 Printer Status Info 14 Location Field 15 Printer Graphic 15 Refresh Button 15 More Button 16 Printer Menu 17 Setup Wizard 17 Advanced Setup 17 Properties 18 View Menu 29 Tool Bar Enabling Disabling 29 Status Bar Enabling Disabling 29 Filter 29 Diagnostics Menu 30 Printer Maintenance 30 Reset Printer 31 Tool...

Page 206: ...er Installer Troubleshooting 47 Creating a Filter 48 Overview 48 Procedure 48 Advanced Setup 49 Introduction 49 Advanced Setup in Bindery Mode 50 To Start Advanced Setup 50 To Change the Primary Server your Printer Will Service 50 To Create a Print Server 50 To Add Remove A User Or Operator 51 To Notify A User 51 To Create A New Queue 51 To Attach A Queue To A Print Server 52 To Delete A Queue 52 ...

Page 207: ...etwork as well as verify the operation of the printer once it has been installed When CentreWare DP is used maintenance checks can be performed at any time This minimizes down time by enabling you to check consumables status any time you wish and then schedule replacement during off peak usage Purpose The purpose of this chapter is to give detailed instructions on CentreWare DP Objective To famili...

Page 208: ...are DP must be loaded on a workstation connected to an active NetWare network with the following workstation requirements Windows 3 X 6 Megabytes of RAM 8 recommended 10 Megabytes of hard disk space available Netware VLMs loaded Windows 95 8 Megabytes of RAM 10 Megabytes of hard disk space available Novell NetWare Client 32 loaded Windows NT 12 Megabytes of RAM 10 Megabytes of hard disk space avai...

Page 209: ...ant Status While CentreWare DP is running select a printer from the Printers List to see what that printer is doing right now CentreWare Driver Installer Install or upgrade print drivers to workstations on your network automatically Remote Configuration and Management Don t go to your printer Most configuration and monitoring tasks can be done from your workstation Diagnostics Troubleshoot from yo...

Page 210: ...nization Of This Chapter The information provided in this TIG chapter is organized with the Setup Wizard section first to allow rapid connection and use of your printer The remainder of the chapter is broken down feature by feature as organized in the CentreWare DP menus ...

Page 211: ...aving to use the NetWare PCONSOLE or NETADMIN utilities To connect your printer to multiple fileservers or service multiple queues use Advanced Setup This procedure varies based on the NetWare type you have installed NetWare 4 1X Users should use Setup Wizard for NDS Networks NetWare 3 1X Users should use Setup Wizard for Bindery Networks NOTE You must login to a NetWare fileserver or NDS tree wit...

Page 212: ...lick OK Click Next 9 The Name the Device dialog box will appear Enter a new name for the printer you have selected or keep the default name Click Next 10 The Select Queue dialog box appears To create a new queue click the Create Queue button and enter a new queue name Click Create Queue again Click Next To select an existing queue click the Select Queue button and chose a queue Click OK Click Next...

Page 213: ...Queue dialog box appears You may select an existing queue or create a new queue To create a new queue click the Create Queue button and enter a new queue name in the text box Click Create Queue again After selecting or creating a queue click Next 9 The Confirm Choices dialog box will appear and display the new Printer Name and name of New Queue information that you have supplied Click Finish 10 Th...

Page 214: ...tures Main Screen Overview The Main Screen of the CentreWare DP application is laid out in logical blocks See the next page for details on these features Printer Graphic Title Bar Menu Bar Tool Bar Printers List Status Bar Printer Status Information Location Information Printer Graphic ...

Page 215: ...in Screen just under the Title Bar contains the various drop down menus used in CentreWare DP Details on the contents of these menus are contained later in this chapter The Menu names and their contents are as follows Printer Setup Wizard Advanced Setup Properties Exit View Toolbar Status Bar Filter Diagnostics Printer Maintenance Reset Printer Tools Client Setup Upgrade Printer Fonts Send File De...

Page 216: ...ens the System Properties window pertaining to your printer The TABS it contains provide information about the configuration of your printer Connection Properties This button opens the Connection Properties window pertaining to your printer The TABS it contains provide information about the local port s and network configuration of your printer Printer Maintenance This button opens the Printer Mai...

Page 217: ...s chapter entitled Creating a Filter Status Bar This bar at the bottom of the CentreWare DP screen supplies information at your workstation regarding your printer You can enable or disable the Status Bar from the View pull down menu Additionally as you move the cursor over different areas of the Main Screen the Status Bar contains Hints about the functions of those areas In the far right hand area...

Page 218: ... menu Printer Graphic This area just to the right of the Printers List displays a visual representation of the printer selected in the Printers List The graphic will change depending on the status of the printer Refresh Button This button located just below the Printer Graphic causes CentreWare DP to poll the network for printers and update the Printers List On large networks with many printers yo...

Page 219: ...stalled Total Memory Amount of memory installed Software Version Current revision of printer firmware Hard Drive Status of Collation Disk if installed Media Server Status of Media Server installed uninstalled Page Count Current total pages printed ALERTS TAB Also on the More dialog screen is the Alerts TAB which displays any information on the selected printer which require immediate attention The...

Page 220: ...nter For details see the section entitled Printer Install with Setup Wizard Advanced Setup The Advanced Setup option in the printer menu allows the expert user some additional flexibility and choices for configuring a printer in a networked environment It is recommended you use Setup Wizard for first time installations and then Advanced Setup to have your printer service multiple queues or fileser...

Page 221: ...s to locate the printer on large networks Print Startup Page Check this radio button to print a Startup page when the printer is Powered Up PAPER TAB This TAB provides the following information and settings Default Paper Source This drop list allows you to select the default source of paper for the printer a multi tray setup or a Manual Feed option is required Transparency Source This drop list al...

Page 222: ...rs for quick reference as shown below Serial Number The printer s serial number Xerox Service Number Enter or change the Xerox Service Phone Number Dealer Service Number Enter or change the Dealer Service Phone Number Xerox Supplies Number Enter or change the Xerox Supplies Phone Number Dealer Supplies Number Enter or change the Dealer Supplies Phone Number ...

Page 223: ...rop list displays a list of font sets available Font Size This allows the user to adjust the default font size if one is not specified in the data stream of the print job Portrait Landscape User may select the portrait or landscape radio button These buttons set the orientation of the print job Line Wrap Check this button to set the printer to automatically wrap lines that extend outside the defau...

Page 224: ... is 60 seconds Power Saver Timeout Time that the printer will wait after printing the last image before going into Power Saver Mode Selections include 10 minutes 30 minutes 60 minutes 120 minutes 300 minutes or Never The default is 30 minutes Feed Timeout Time that the printer will wait for the user to load the Manual Bypass when the current job requires it This timeout does not apply if the Manua...

Page 225: ...elected printer Subnet Mask Enter desired Subnet Mask to restrict access to selected printer Default Gateway Enter desired Default Gateway Use these check boxes to Enable or Disable TCP IP options Enable Banner Page Check this box to enable LPR Banner page printing Enable LPR Check this box to enable LPR printing to the printer Enable App Socket Check this box to enable App Socket protocol EnableT...

Page 226: ...Allows the printer to select the mode in which print jobs are accepted PostScript The printer accepts PostScript without binary Use of this mode requires all binary information to be encoded in ASCII PostScript TBCP Tagged Binary Communications Protocol Mode This mode uses special control characters to enter and exit the binary mode within a PostScript job This mode is the factory default PostScri...

Page 227: ...actory default PostScript Binary This mode allows the sending of binary data within a PostScript job Baud Rate This selection must match the baud rate set at your workstation s serial port The factory default is 9600 Parity This selection when enabled allows for error checking of the data that is being transferred The factory default is None which means disabled Stop Bits This selection defines th...

Page 228: ... W Version This entry provides the software revision and date of release Connector Type Indicates the current connector from which the selected printer will accept print jobs sent across the network Token Ring Cards Only Ring Speed Select either 4 Megabits sec Ring speed 16 Megabits sec Ring speed Source Routing Enabled sets network card to utilize source routing Disabled sets network card NOT to ...

Page 229: ... selected printer will be identified on the AppleTalk network LocalTalk Area Enable Port Check this radio button to enable the LocalTalk port on the selected printer EtherTalk or TokenTalk Area Enable Port Check this radio button to enable the EtherTalk protocol on the selected printer Zone This field will have the AppleTalk zone name in which the selected printer resides Phase These radio buttons...

Page 230: ...ll reside Machine Name Printer name used for a NetBEUI network Password Password to limit access by users Service Name of the Print Service located in the Machine Name Remarks Comment about printer location responsible person etc SNMP TAB This tab contains information which can be utilized in the SNMP protocol to relate information about the following items to the remote users System Contact Perso...

Page 231: ...ry Services tree in which your printer resides NDS Context This field will contain the current NDS Context in which your printer resides Frame Type You may view or change the current frame type your printer uses for logging into a NetWare fileserver Enable Notification Selecting this check box enables the notification feature which sends a message to the user upon completion of a print job Queue S...

Page 232: ... enables disables the status bar at the bottom of the CentreWare DP window The entry will be checked when the status bar is visible Filter The Filters entry in this menu enables the user to filter out unwanted printers from the Printers Window A workstation on a large network may see hundreds of printers of all descriptions The filters feature of CentreWare DP makes specific selection of a printer...

Page 233: ...right side of the dialog box will change with the positioning of your cursor over a Consumable Item The graphic indicates the area of the printer which contains the selected Consumable The following Consumables can be monitored Dry Ink Developer TAB Cyan Magenta Yellow and Black Toner usage Color and Black Developer Percentage Remaining OTHER TAB Print Drum Percent Usage Fuser Percent Usage Fuser ...

Page 234: ... a printer from the Printers List the Reset Printer submenu will cause the printer to purge any pending print jobs and force the printer to go through the power up sequence Use of this function should be limited to administrators who have first alerted users that impending print jobs will be lost ...

Page 235: ...settings Serial COM Port Use the drop list menu to select the serial port to which your printer is attached Printer Type Once a port has been selected you may choose a model of printer from this list Parallel LPT Port Use the drop list menu to select the parallel port to which your printer is attached Printer Type Once a port has been selected you may choose a model of printer from this list ...

Page 236: ...l scan the local subnet of your network for printers with a TCP IP address 4 When the scan has completed any CentreWare DP supported printer on your subnet will be displayed in the Printers List 5 To test select a printer and CentreWare DP will communicate with that printer and update the status window graphic to indicate the printer being monitored 6 Select the Diagnostics menu From this menu sel...

Page 237: ...ese parameters Subnet Mask TAB A fixed value that sets a range of TCP IP addresses to search Subnet Addresses TAB Sets a range of subnets to search A Subnet address may be any address within the subnet To remove a Subnet Address highlight the address in the list window and click the Move button 7 Information on one or more specific printers may be dissevered by use of this parameter IP Addresses T...

Page 238: ... NIC Card upgrades Obtain the upgrade file for your printer copy it to a workstation hard drive and record the path drive and directory to which it was copied NOTE In Step 3 below if the Upgrade Printer entry is disabled grayed out the selected printer requires direct connection serial or parallel port to be upgraded 1 Start CentreWare DP from your workstation 2 Select the Tools menu 3 Select the ...

Page 239: ...ipped with a hard drive you may download fonts to it for permanent storage Your printer may have PCL or both PCL and PostScript installed Refer to the TABs below based on which fonts you are working with NOTE For Hard Drive equipped printers Get Available Fonts will also display fonts stored on the Hard Drive The PCL Fonts TAB contains these features Resident Fonts Displays a list of the PCL print...

Page 240: ...nter resident fonts Add Delete These buttons allow you to add or delete selected fonts to or from the printer Send File When Send File is selected the user will be prompted for a file name to output to the selected printer The CentreWare DP application will then download the file to the printer for processing Demo Pages This option allows you to send a new Demo Page to your printer only if a hard ...

Page 241: ...e DP This menu item will launch the CentreWare DP Electronic Help System You may also launch this Help system by clicking the Tool Bar s question mark button with your mouse About CentreWare DP Selecting this entry displays the software version and copyright information for CentreWare DP ...

Page 242: ...l NetWare network environment Using Novell NetWare login scripts CDI enables System Administrators sysadmin to configure printer drivers for installation on PC workstations from a network This section will provide information on how CDI is used to automate the process of driver installation removal and upgrades Requirements Network server running Novell NetWare 3 11 or later One or more networked ...

Page 243: ...one time there may be multiple versions of operating systems on the workstations connected to your network This makes the strategy planning more critical Under NetWare CDI uses login scripts to help control driver access and distribution NetWare has three basic types of login scripts Script Type Strategy Considerations System login script Any user logging into the network must process this script ...

Page 244: ...directory where you installed the Printer drivers during installation ie cntrware cw_cdi The three lines in the example above remain the same regardless of the type of script in which they are used V is only an example you may substitute another drive letter if you wish The utility which is run from the login script is called DRVINST EXE and takes two parameters upon execution The first parameter ...

Page 245: ...key to running CDI is the WDRVINST INF file This file contains the list of printer drivers to install or remove During the initial installation of CDI a WDRVINST INF file will be created for you The procedures on the following pages will help you set up the configuration file for CDI Opening An Existing Configuration File Once a Configuration file has been created it can be reopened and modified T...

Page 246: ...Install or Upgrade as the action to be performed 3 Select the Operating System version of the driver you want installed or upgraded 4 Enter the path for this driver The Browse button will allow easy navigation of the file server to locate the driver directory for the selected driver 5 Select the Port Queue connection Use the pull down menu to find the desired port connection Queue assignments must...

Page 247: ...ed the utility stops executing 2 By pulling down on the File menu the Save option can be selected This will allow the change to be written to disk and further changes can be made to the same file If this file has not been saved before the Browse function will appear to allow the directory and filename to be selected 3 Select the Save As option from the File menu This will allow the current informa...

Page 248: ... list 2 Click the Clear Default button This will allow each client workstation to maintain its existing default driver and ensure that none of the Configured drivers replaces the current default driver To Change A Printer Driver Configuration TO CHANGE THE PORT OR PATH FOR A DRIVER IN THE CONFIGURATION LIST 1 Select the configured printer driver from the list 2 Click the Remove From List button Th...

Page 249: ...t 4 The driver will be updated Exit Windows and restart the system Verify The Driver Download 1 As Windows restarts a Xerox CentreWare Driver Installer screen will appear 2 Verify that the message at the bottom of the screen says it is installing the correct print driver 3 After completion a final screen will be displayed by CDI after successful installation of all drivers 4 Click anywhere in the ...

Page 250: ...WDrvInst section and ensure that the entry for infdir correctly points to the directory in which the WDRVINST INF file resides wdrvinst inf file is either corrupt or not found Ensure that the local WIN INI file entry for infdir is correct and that the WDRVINST INF file has the tag line Xerox The Document Company in the first section of the file Installation was not completed Please see your System...

Page 251: ...rs or Specify to only display a certain model of printer Once Specify has been selected pick the desired printer type from the list This will set the filter to show only the selected printer types 5 Select an option from the Name area Select the All button to display any named printers or select Contains and then enter the text box to use to search for printers 6 Select an option from the Status a...

Page 252: ...r Novell NetWare network environment This tool is necessary for connecting your device to more than one file server or queue Depending on the type of network to which you are installed select one of the following two procedures Advanced Setup in Bindery Mode Advanced Setup for NDS networks Follow one of these procedures depending on your version of NetWare to quickly configure your device on the n...

Page 253: ...ver button CentreWare DP will scan your network and present you with a list of the file servers present 2 Select a file server from the list or type a file server name and click OK 3 If prompted enter a user name and password that has supervisory or equivalent rights for the desired server and click Login To Create a Print Server 1 Click the Create Print Server button The Create Print Server dialo...

Page 254: ...e Operator TAB highlight the user name in the Available Users list and click Add The user name will appear in the Assigned Operators list To Notify A User 1 Click the Notify List button The Printer Notify dialog box appears 2 Highlight a user name in the Available Users list and click Add The user name appears in the Notify Users list 3 Highlight a users name in the Notify Users list then click th...

Page 255: ...ues serviced by the printer list To Send A Test Print To A Printer 1 Highlight a queue in the Queues serviced by the printer list 2 Click the Test Print button Click OK to exit Advanced Setup If any configuration changes were made the Wizard progress box will pop up and show your configuration progress Your printer will initialize A sample print job will be sent to the selected queue and printed b...

Page 256: ... the queue click the Operators TAB then click the user name in the Available Users list Click Add 6 To remove an operator from the Assigned Operators list click the Operators TAB Click the user name in the Assigned Users list Click Move 7 Once you have finished with queue management click OK ...

Page 257: ...nto an NDS Tree that you will be logged out Click Yes The Select Tree dialog box appears CentreWare DP will scan your network and create a list of trees available 2 Select the Tree from the Trees drop down list or type in the desired tree name then click OK To Change The Print Server Context 1 Click the Select Context button 2 Select a Context from the list or type in your selection and click OK T...

Page 258: ...er dialog box appears with three TABs the User TAB the Operator TAB and the Printer TAB Each TAB consists of an Available Users list and an Assigned Users list 2 To add a user operator or printer highlight the desired selection from the Available list and click Add The selected item appears in the Assigned list 3 To delete a user operator or printer highlight the desired selection under the Assign...

Page 259: ...rs Operators 3 To add a user or operator to the Assigned list highlight the desired selection in the Available Users list and click Add The selection will appear in the Assigned list 4 To remove a user or operator from the Assigned list highlight the desired selection in the Assigned list and click Move To Detach A Queue 1 Highlight the queue in the Queues serviced by the printer list and click th...

Page 260: ...I N T E R N E T P R I N T E R S E R V I C E S 1 Chapter 9 Internet Printer Services ...

Page 261: ...ow to Use Internet Services 5 Internet Services Help 5 Common Information 5 The Home Page 6 Buttons 6 The Print Page 7 Buttons 7 Controls 7 The Print Page with File download selected 8 The Print Page with Standard pages selected 8 The Status Page 10 Controls 10 The Status Page with general selected 10 The Status Page with consumables selected 11 The Status Page with configuration selected 12 ...

Page 262: ...onnected will determine how Internet Services will be enabled Requirements It is recommended but not mandatory that you install a Java enabled browser on the workstation s which will use the Internet Services Tool For best performance and compatibility use Netscape Navigator 3 0 or Microsoft Internet Explorer 3 0 or later You printer and workstation s must be connected to a network which has the T...

Page 263: ...h your web browser software 4 Enter your printer s TCP IP address from your Print Settings Page into the Address or Location field on your browser this name is browser dependent and press RETURN 5 Your browser will connect to the embedded web server on your printer and display the printer s Home Page 6 Once you have established communication with your printer be sure to save the URL in your Favori...

Page 264: ...net Services have context sensitive HTML based Help available Internet Services Help can be started right from your browser Click the Help button at the bottom right corner of the page for information on the page you are browsing Common Information Once your have started your browser and connected to the printer review the information in the left column This column will contain the following infor...

Page 265: ...page will send you to the URL for the currently selected device Contents Page There are six buttons and links in the center of the page which are used to send you to the corresponding page Print Button Select this button to use your Internet Services to print documents directly to your printer Status Button Select this button to display information on consumables and configuration of your printer ...

Page 266: ...e Device List Page to select a new device Device Home Button This button at the top right corner of the page will send you to the URL for the currently selected device Home Page Device Index Button This button at the top right corner of the page will send you to the URL for the currently selected device Contents Page Controls Also on this page are two controls at the top of the folder file downloa...

Page 267: ...TO THE DEVICE 1 Enter the name of the file you wish to upload or click the Browse button and select the file from a local or remote disk 2 Click the Start button You may repeat this procedure for another file or click one of the other device TABs The Print Page with Standard pages selected Once standard pages has been selected the right column contains the information fields for sending standard p...

Page 268: ... to have printed 2 If multiple copies are desired enter the desired amount in the Quantity entry field 3 If your printer is equipped with two trays pick the desired tray from the Tray drop list 4 When all parameters are set correctly click the Start button 5 Once the print s are complete you may repeat this procedure for another page or click one of the other device TABs to exit the Print Page ...

Page 269: ... general selected Once the general button is selected the right column contains the following information about the currently selected device PAPER TRAYS Tray Displays multiple trays if installed Size Displays the size of media in that tray Media Displays the type of media in that tray Capacity Displays the status of media in that tray Default Displays whether that tray is the current default PAGE...

Page 270: ... Toner Displays Okay or Empty in status column Magenta Toner Displays Okay or Empty in status column Yellow Toner Displays Okay or Empty in status column Oil Kit Displays Okay or Empty in status column Toner Collector Displays Okay or Full in status column MAINTENANCE ITEMS Black Developer Displays percent remaining in right column Color Developer Displays percent remaining in right column Print d...

Page 271: ...ntains printer serial number RAM Size Total install RAM in MBytes Base Onboard RAM 8 MBytes J8 J9 Bank 0 RAM Amount in MBytes J10 J11 Bank 1 RAM Amount in MBytes Continuous Tone Enabled Yes No PCL 5C Installed Yes No PostScript Installed Yes No Adobe PostScript Version Contains PostScript revision level Hard Disk Installed Yes No Hard Disk Size in MBytes Hard Disk Free in MBytes Media Server Insta...

Page 272: ...D O C U P R I N T C O N T R O L P A N E L 1 Chapter 10 DocuPrint C55 Control Panel ...

Page 273: ...tons 7 How To Use The Control Panel 9 Menu System Navigation 9 Top Level Menu Overview 11 Control Panel Menus Control 14 Control Panel Menus Maintenance 15 Control Panel Menus Media 16 Control Panel Menus Print 17 Control Panel Menus Multinational 18 Control Menus Communications 19 Control Panel Menus Setup 31 Control Menus Service 37 Control Panel Menus Imaging 40 Control Panel Menus Media Server...

Page 274: ...enus including all the menu related information you need to be able to monitor and configure your DocuPrint printer Many of the Control Panel selections can also be altered with the CentreWare DP software supplied with your printer Detailed information regarding the software monitoring and configuration of your printer is available in the chapter entitled CentreWare DP Software Instructions Requir...

Page 275: ...ghts Description of Control Panel Indicator lights and their purpose Control Panel Buttons Description of Control Panel buttons and their purpose How To Use The Control Panel Menu System Navigation Top Level Menu Overview A brief explanation of the ten Top Level Menus in table form Detailed Tables Of Information For All Control Panel Menus And Submenus ...

Page 276: ... Details on these LEDs and buttons are available in the sections of this chapter entitled Control Panel Indicator Lights and Control Panel Buttons respectively Control Panel key Œ On Line LED Form Feed LED Ž Message Display Window Four Color Pass LEDs Control Panel Buttons NOTE If included in your printer packaging you may want to place the appropriate language overlay on your Control Panel button...

Page 277: ...e printer is idle and on line Flashing light indicates the printer is processing data No light indicates the printer is off line Form Feed LED Steady light indicates that a PCL 5C document is in memory but that the printer has not yet received an end of paper character Four Color Pass LED The steady light indicates which color toner is currently being applied during the printing process The light ...

Page 278: ...r The printer must be off line in order for the Control Panel menus to be accessed FORM FEED Press to eject a page This button is also used to release a print job that has been held at the printer or to cause the print to print a job on a different paper format when the selected paper is unavailable MEDIA SERVER If you have the optional Media Server installed on your printer this button will acces...

Page 279: ...p Menu After accessing a Top Menu press to move to the previous selection in a submenu SHIFT Moves to the next field or menu item When entering a numeric value this button moves the cursor to the next digit position ENTER When in a menu or submenu this button is used to select the currently displayed menu or submenu When scrolling through a list of possible values this button is used to accept the...

Page 280: ... 2 Press the Menu button located immediately below the Message Display window to start at the top of the menu structure The OFF LINE message is cleared and the Top Menu CONTROL MENU is displayed The menu selection displayed between the symbols is the active menu The first Top Menu topic displayed is the Control Menu 3 Press the Previous and Next buttons located immediately below the Message Displa...

Page 281: ...te the menu command that is displayed and complete the task NOTE The Enter button executes the displayed menu command and will take you to the next sub level menu option 8 Press the Menu button to start at or return to a Top Menu OR Press Enter when EXIT THIS MENU is displayed in order to exit the menu 9 Press the On Line button to end menu navigation and put the printer back on line again Any set...

Page 282: ...ge for clarity TOP MENU FUNCTION SUB MENU SELECTIONS Control Menu Cancel a job Reset the printer Cancel a job Reset the printer Maintenance Check the status of Consumables and Maintenance Items Color Developer Black Developer Print Drum Fuser Page Counts Media Menu Set and customize the defaults for media trays and quantity to print Default Tray Auto Tray Switch Transparency Tray Custom Size Print...

Page 283: ... English French Italian German Spanish Portuguese Communications Enable and configure the data ports Establish the network configuration Parallel Serial LocalTalk Network Setup Setup Menu Make color adjustments configure Startup Page set printer timeout values and configure for PCL emulation Also enables a factory reset Color Adjust Configuration Timing Support Info Memory PostScript PCL Emulation...

Page 284: ...Patterns Lossy Counter Show SW Level Show Memory Error Logs Adjustments Reset CRU Show TC set points Disk Services Imaging Change defaults for Imaging and Color Mode Options Edge Smoothing Color Mode Overprint Halftone Type Enhanced Alignment Process Black Media Server Select a standard High Density 3 5 inch MS DOS formatted disk file to print Select File Setup Mode Quantity Tray ...

Page 285: ...el Menus Control The Control menu has only two features Both of these features force the printer to perform the indicated function CONTROL Feature Name Requirements Possible Choices Default Cancel Job PostScript jobs only Yes No Yes Reset Printer Yes No Yes ...

Page 286: ...ain consumable and maintenance items To view the overall page count for the printer and the individual page count for each color The table below gives a complete list of the menu items showing possible values MAINTENANCE Feature Name Possible Values Black Dev Cart of usage remaining Color Dev Cart of usage remaining Print Drum of usage remaining Fuser Module of usage remaining Page Counts Total co...

Page 287: ...re will apply to your print job Refer to the User Guide for Media Specifications and paper tray information The table below gives a complete list of the menu items showing their requirements possible entry values and factory defaults MEDIA Feature Name Requirements Possible Values Factory Default Default Tray Tray 2 installed Tray 1 Tray 2 Tray 1 Auto Tray Tray 2 installed On Off On Transparency T...

Page 288: ...st of the menu items showing their requirements possible entry values and factory defaults PRINT Feature Name Requirements Possible Values Factory Default Startup Yes No Yes Settings Yes No Yes PCL fonts Yes No Yes PostScript Fonts Must have PostScript option installed Yes No Yes Menu Yes No Yes Demos Hard Drive option requires Hard Drive installed PCL PostScript Hard Drive PCL Quantity 1 99 1 Tra...

Page 289: ...e pages that you can print from the Print Menu and on messages that are sent from the printer to the workstation The table below gives a complete list of the menu items showing their possible entry values and factory defaults There are no requirements MULTINATIONAL Feature Name Possible Values Factory Default Multinational English Francais Italiano Deutsch Español Português English ...

Page 290: ...s necessary for the printer and connected workstations to communicate with each other In most printer installations the factory defaults are sufficient to start printing immediately The submenus of the Communications Menu are as follows Parallel Serial LocalTalk Network Setup submenu with these parameters Ethernet Token Ring EtherTalk TokenTalk IPX TCP IP NetBEUI SNMP ...

Page 291: ...jobs and set the method of handshaking used to communicate with the workstation The table below gives a complete list of the submenu features showing their requirements possible entry values and factory defaults PARALLEL Feature Name Requirements Possible Values Factory Default Enable Yes No Yes Mode PostScript PCL installed Auto Select PS Normal PS Binary PS TBCP Auto Select Handshake Bi directio...

Page 292: ... requirements possible entries and factory defaults SERIAL Feature Name Requirements Possible Values Factory Default Enable Serial LocalTalk option installed Yes No Yes Mode Serial LocalTalk option installed PostScript PCL installed Auto Select PS Normal PS Binary PS TBCP Auto Select Baud Rate Serial LocalTalk option installed 1200 2400 4800 9600 19200 38400 57600 9600 Data Bits Serial LocalTalk o...

Page 293: ...NS MENU LOCALTALK SUBMENU The LocalTalk submenu is used to enable disable the LocalTalk port on your DocuPrint printer LOCALTALK Feature Name Requirements Possible Values Factory Default Enable Serial LocalTalk option installed PostScript installed Yes No Yes ...

Page 294: ...tup submenu is an extensive set of features grouped under the communications category You may use this submenu and its features to configure network card parameters CentreWare DP software may also be used to set many of these values Consult the following tables for a complete list of available features ...

Page 295: ...net card and selecting the connector which receives print jobs The table below gives a complete list of the features showing their requirements possible entry values and factory defaults ETHERNET Feature Name Requirements Possible Values Factory Default Enable Ethernet only Yes No Yes Connector Ethernet only RJ45 BNC Read only not settable N A ...

Page 296: ... which receives print jobs The table below gives a complete list of the features showing their requirements possible entry values and factory defaults TOKEN RING Feature Name Requirements Possible Values Factory Default Enable Token Ring only Yes No Yes Connector Token Ring only RJ45 DB9 Read only not settable N A Speed Token Ring only 16 4 16 Source Routing Token Ring only Yes No Yes ...

Page 297: ...mode in which the printer will receive print jobs The table below gives a complete list of the features showing their requirements possible entry values and factory defaults ETHERTALK Ethernet only TOKENTALK Token Ring only Feature Name Requirements Possible Values Factory Default Enable Yes No Yes Phase 1 2 2 Zone READ ONLY text Mode PostScript PCL installed PS Auto Select Auto Select Indicates a...

Page 298: ...e features showing their requirements possible entry values and factory defaults IPX NIC installed Feature Name Requirements Possible Values Factory Default Printer Server Enable Yes No Yes Phase 2 1 Zone READ ONLY Mode PostScript PCL installed PS Auto Select Auto Select IPX Encapsule Ethernet only Adaptive 802 3 Ethernet II 802 2 Ethernet SNAP Adaptive IPX Encapsule Token Ring only Adaptive 802 5...

Page 299: ...ments possible entry values and factory defaults TCP IP NIC installed Feature Name Requirements Possible Values Factory Default Print Host READ ONLY text none IP Addressing RARP BOOTP DHCP Static RARP BOOTP Set IP Address xxx xxx xxx xx x N A TFTP Enable Yes No Yes Gateway xxx xxx xxx xx x N A Net Mask xxx xxx xxx xx x N A LPR Enable Yes No Yes LPR Mode PostScript PCL installed Auto Select PS Auto...

Page 300: ...col and view the information which is utilized by a Microsoft network The table below gives a complete list of the features and factory defaults NETBEUI NIC installed Feature Name Requirements Possible Values Factory Default Enable Yes No Yes Group READ ONLY text N A Name READ ONLY text N A Remark READ ONLY text N A Service READ ONLY text N A ...

Page 301: ...he information which is utilized by the SNMP protocol The table below gives a complete list of the submenu items and factory defaults SNMP NIC installed Feature Name Requirements Possible Values Factory Default System Contact READ ONLY text N A System Name READ ONLY text N A System Location READ ONLY text N A ...

Page 302: ...aults COLOR ADJUST Feature Name Possible Values Factory Default Color Density Choose Number 1 6 1 Are You Sure Yes No Yes Black Density Choose Number 7 12 7 Are You Sure Yes No Yes Color Balance Choose Number 13 24 13 Are You Sure Yes No Yes OK All Changes Yes No Yes Cancel Changes Are You Sure Yes No Yes Defaults Are You Sure Yes No Yes SETUP MENU CONFIGURATION SUBMENU The table below gives a com...

Page 303: ...e features possible entry values and factory defaults TIMING Feature Name Possible Values Factory Default Wait Timeout 20 seconds 40 60 5 minutes never 60 seconds Manual Timeout 1 minute 2 5 10 30 never 2 minutes Hold Timeout 30 seconds 1 minute 2 3 4 5 1 minute Power Saver 10 minutes 30 60 120 300 never 30 minutes ...

Page 304: ...Number Machine Serial Number Factory Serial No Xerox Service text N A Xerox Supply text N A Dealer Service text N A Dealer Supply text N A SETUP MENU MEMORY SUBMENU The Memory submenu displays the amount of memory installed in your printer Use this menu to adjust the amount of memory used by the Input buffer and the Font Cache MEMORY Feature Name Possible Values Factory Default Input buffer User s...

Page 305: ...Possible Values Factory Default Page Policy Auto Size Request Size Auto Size SETUP MENU PCL EMULATION SUBMENU The PCL Emulation submenu allows you to set parameters for PCL The table below gives a list of the features possible value entries and factory defaults There are no specific requirements PCL EMULATION Feature Name Possible Values Factory Default Orientation Portrait Landscape Portrait Line...

Page 306: ... Roman 8 ISO Latin 1 ISO Latin 2 ISO Latin 5 PC 8 PC 8 Danish Norwegian PC 850 PC 852 PC 8 Turkish Windows Latin 1 Windows Latin 2 Windows Latin 5 Desktop PS Text VN Intl VN US MS Publishing Math 8 PS Math VN Math PI Font Legal ISO 4 ISO 6 ISO 11 ISO 15 ISO 17 ISO 21 ISO 60 ISO 69 Windows 3 0 Roman 8 ...

Page 307: ...T R O L P A N E L 36 SETUP MENU FACTORY RESET SUBMENU This submenu facilitates the resetting of all printer parameters to the factory defaults FACTORY RESET Feature Name Possible Values Factory Default Factory Reset Yes No No ...

Page 308: ...te list of the features showing their requirements possible entry values and factory defaults SERVICE Feature Name Requirements Possible Values Factory Default Test Patterns Print PQ Set Yes No Yes Pattern Type PCL Test Pattern A 100 Stripe Color Balance Yellow Step Magenta Step Cyan Step Black Step Blank Gray Halftone Test Pattern A PostScript PostScript Option Test Pattern A Color Balance Test P...

Page 309: ...sy Counter Binary Contone Show SW level Software info N A Show Memory Shows loaded RAM N A Error Logs Active Faults Shows active faults N A Fault History Shows last 50 faults N A Adjustments Left Margin 4 to 0 to 4 0 Top Margin 4 to 0 to 4 0 Cleaning Cycle 10 images 20 30 40 50 60 70 80 90 100 Never Never Patch Control OFF ON ON ...

Page 310: ...le Values Factory Default Reset CRU Reset K Dev Yes No No Reset CMY Dev Yes No No Reset Prt Drum Yes No No Reset Fuser Yes No No Show Setpoints Black TC Counters N A Cyan TC Counters N A Magenta TC Counters N A Yellow TC Counters N A Disk Services Must have hard disk Format Disk Are You Sure Yes No No ...

Page 311: ...application The table below gives a complete list of the menu items showing their requirements possible entry values and factory defaults IMAGING Feature Name Requirements Possible Values Factory Default Edge Smoothing On Off On Color Mode PostScript installed Vivid Photo Unadjusted Unadjusted Overprint PostScript installed On Off On Halftone Type PostScript installed Quad Dot Smooth Screen Conton...

Page 312: ... formatted 5 0 or greater Macintosh users should use Apple File Exchange to copy files to MS DOS formatted disks Complete information about using the Media Server is provided in your User Guide The table below gives a complete list of the menu items showing their requirements possible entry values and factory defaults MEDIA SERVER Feature Name Requirements Possible Values Factory Default Select Fi...

Page 313: ...E R R O R C O D E L I S T 1 Chapter 11 Error Code List ...

Page 314: ...ents 3 Organization 4 C Series Paper Cassette Errors 5 E Series Jam Component Integrity Errors 6 F Series Media Server Errors 7 H Series Hard Drive Errors 7 J Series Consumables Errors 8 W Series Low Consumable End of Use Errors 9 T Series Print Hardware Errors 10 U Series Print Hardware Errors 11 ...

Page 315: ... the probable cause and the recommended corrective action to take This is a complete list of all engine related error codes Consult your DocuPrint User Guide for a quick reference to the most common codes Objective The objective of this chapter is to enable you to minimize printer downtime and to schedule consumable replacement when it will have minimal impact on your productivity Requirements A w...

Page 316: ... of the error codes as follows C Series Paper Cassette Errors E Series Jam Component Integrity Errors F SeriesMedia Server Errors H Series Hard Drive Errors J Series Consumables Errors W Series Low Consumable End of Use Errors T Series Print Hardware Errors U Series Print Hardware Errors ...

Page 317: ...able to obtain media from the desired paper source This may be caused by a tray not being fully seated in the printer or by the tray being empty Window Message Probable Cause Corrective Action C1 CHECK TRAY 1 Tray 1 not sensed Reseat Tray 1 if not fully inserted C2 CHECK TRAY 2 Tray 2 not sensed Reseat Tray 2 if not fully inserted ...

Page 318: ... E4 INPUT JAM OPEN PRINTER Jam in input roller area Open Front Shell and remove jammed paper from Lower Roller area E5 FUSER JAM OPEN PRINTER Jam in fuser area Open Front Shell and remove jammed paper from Fuser area E6 DRUM JAM OPEN PRINTER Jam in transfer drum area Open Front Shell and remove jammed paper from Transfer Drum area E7 PRINT DRUM JAM OPEN PRINTER Jam in Print Drum area Open Front Sh...

Page 319: ...te Rebuild print ready file and retry H Series Hard Drive Errors These errors are generated by the print engine to indicate problems with the hard disk drive Window Message Probable Cause Corrective Action H1 HARD DISK ERROR Bad Sector on hard disk Retry print job H2 CONTROLLER ERROR On board controller not communicating with hard disk Retry job If not successful call Support H3 HARD DISK IS FULL ...

Page 320: ...ENTA toner hopper J3 ADD CYAN TONER Cyan toner level low Refill CYAN toner hopper J4 ADD BLACK TONER Black toner level low Refill BLACK toner hopper J5 REPLACE COLOR DEV CARTRIDGE Color developer end of life Replace COLOR Developer J6 REPLACE BLACK DEV CARTRIDGE Black developer end of life Replace BLACK Developer J7 REPLACE TONER COLLECTOR Toner Collector full Replace Toner Collector J8 REPLACE PR...

Page 321: ...e printer to be serviced without impacting printing flow Window Message Probable Cause Corrective Action W1 COLOR DEV MOD NEAR END OF USE Color Developer within 10 of end of life No action required Monitor status W2 BLACK DEV MOD NEAR END OF USE Black Developer within 10 of end of life No action required Monitor status W3 PRINT DRUM NEAR END OF USE Print Drum within 10 of end of life No action req...

Page 322: ...Fuser thermistor error Turn printer OFF Allow time to cool Remove and reinstall Fuser Turn printer ON If problem persists replace Fuser Module T1 POWER OFF ON OR RESEAT FUSER Fuser under temperature Turn printer OFF Allow time to cool Remove and reinstall Fuser Turn printer ON If problem persists replace Fuser Module T2 POWER OFF ON OR RESEAT FUSER Fuser over temperature Turn printer OFF Allow tim...

Page 323: ... ON If problem persists contact Customer Service U2 NV RAM ERROR CALL SERVICE Engine NVRAM error Turn printer OFF then ON If problem persists contact Customer Service U3 COMM FAULT POWER OFF ON Engine ESS communication failure Turn printer OFF then ON If problem persists contact Customer Service U4 OPTICS FAULT POWER OFF ON Laser system error Turn printer OFF then ON If problem persists contact Cu...

Page 324: ...S Y S T E M M A I N T E N A N C E 1 Chapter 12 System Maintenance ...

Page 325: ...ve 5 Cleaning Procedures 6 Cleaning the outside of the Printer 6 Cleaning the Paper Tray s 7 Maintenance Items 8 Printer Relocation 9 Simple Move 9 Printer Upgrades ESS and NIC 13 Check the following before the upgrade 14 Upgrade Methods 16 ESS Upgrade Process 17 Determining a Successful Upgrade 18 After the Upgrade 18 Upgrade Procedures 20 General Troubleshooting 30 ...

Page 326: ...information to perform various System Maintenance tasks on your DocuPrint printer Objective The procedures described in this chapter will help maintain optimum print quality and minimize the downtime associated with use of your Xerox DocuPrint Color Laser Printer Requirements A basic understanding of the parts of the DocuPrint printer ...

Page 327: ...res Each procedure should be followed in step by step order The procedures include Formatting Your Hard Drive Cleaning Procedures Cleaning the outside of the printer Cleaning the Paper Tray s Maintenance Items Printer Relocation Site preparation Prepare the printer Move the printer Printer and Network Card Upgrades ...

Page 328: ...ress Next until DISK SERVICES is displayed Press Enter 4 Press Next until FORMAT DISK is displayed Press Enter 5 ARE YOU SURE will be displayed Press Enter 6 Press Next until YES is displayed Press Enter 7 WAIT FORMATTING HARD DISK is displayed while the hard drive is being formatted The time will vary depending on the size of the disk 8 Exit the DISK SERVICES menu and put the printer ON LINE 9 Po...

Page 329: ...loth Do not use a wet or damp cloth Cleaning the outside of the Printer 1 Turn the printer s power switch OFF but leave the power cord plugged into the wall receptacle to maintain a static ground 2 Take a clean damp lint free cloth and wipe the case to remove toner smudges and dirt 3 Gently wipe the Control Panel buttons 4 Carefully clean the Display Panel with minimal pressure applied to the pane...

Page 330: ...aper tray s by the handle and slide straight out of the printer 2 Remove any paper from the tray s 3 Wipe the tray s with a damp cloth to remove toner or paper residue and dry thoroughly 4 Refill the tray s with paper or other media 5 Reinsert the tray s into the printer 6 Run a test print to check operation of the tray s ...

Page 331: ...ints and prolong you printer s life We recommend that you use only Xerox brand maintenance items that are available from your authorized dealer or from Xerox These products will provide the highest color print quality from your DocuPrint printer The use of non Xerox maintenance items violates the warranty on your printer If printer damage is found to be directly attributable to the use of non Xero...

Page 332: ... will be transported in a motor vehicle to the new site it is recommended you use the Xerox Repack Kit to avoid damage to the printer during the move You can order the Repack Kit from your dealer or Xerox Simple Move PREPARE YOUR NEW LOCATION Ensure that the new location meets the following requirements POWER REQUIREMENTS 110 130 VAC 50 60 Hz or 180 260 VAC 50 60 Hz SPACE REQUIREMENTS Minimum room...

Page 333: ... the printer power switch to OFF 3 Disconnect the power cord 4 Disconnect the network interface cable or port cable 5 Open the front shell and remove and empty the Toner Collector Retain this part for reinstallation 6 Open the top cover and remove the Fuser assembly Pack this in a separate box and do not allow it to tip over as may result in an oil spill 7 Close the top cover 8 Close the front she...

Page 334: ...e is accessible 2 Locate the screw hole in center of the lower feeder assembly on the right hand side of the printer 3 Have one person stand in front of the printer and one person stand in back of the printer 4 Have the third person insert the screwdriver into the screw hole and engage the slot on the screw 5 Turn the screwdriver a quarter turn in the clockwise direction until you hear a soft clic...

Page 335: ...on 2 Place the printer on a firm level surface Arrange the printer to allow room for any panels to be opened covers to be removed and the Manual Feed tray to be installed REINSTALL THE PRINTER 1 Connect the power cable to the rear of the printer 2 Connect the network interface cable the parallel cable or serial cable to the DocuPrint printer and the workstation 3 Open the front shell and replace t...

Page 336: ...m pub drivers Color Firmware C55 Files from the ftp sites must be downloaded using the binary setting The world wide web location to retrieve files is http www xerox com drivers These files are compressed using PKZIP or BinHex StuffIt formats to avoid corruption during transfer Self extracting versions of the files exist for many platforms For the other platforms you will need the appropriate deco...

Page 337: ... extension xfn PRINT A SETTINGS PAGE Verify the current version of the ESS and NIC software The settings page will also give you a record of the primary server IP address and other critical parameters that have been set up for your printer The settings page can be printed by doing the following 1 Press the Online button to take the printer off line 2 Press Menu 3 Press Next until PRINT is displaye...

Page 338: ...llowing 1 Press the Online button to take the printer off line 2 Press Menu 3 Press Next until SERVICE is displayed Press Enter 4 Press Next until TEST PATTERNS are displayed then Enter 5 Press Next until DIAGNOSTICS are displayed then Enter 6 Press Next until YES is displayed then Enter 7 At this point the diagnostics page will print Keep it for future reference 8 Return the printer to online by ...

Page 339: ...ort TFTP Win 3 x A C D E F N A Win 95 A C D E F N A NT 3 51 4 0 A B C D E F N A OS 2 N A B C D E F N A UNIX N A B N A D N A N A G Macintosh F H Requires TCP IP services to be installed from your operating system Requires LPR capable software to be installed independently from the operating system N A Not Applicable NIC software can also be updated via the optional media server If your printer has ...

Page 340: ... Panel will now read Initializing followed by Printing At this point a start up sheet will be printing The total process should take no more than 10 minutes over a network connection and no more that 20 minutes over the parallel port NOTE It is important to not interrupt any part of the process after it has been initiated DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF AN UPGRADE Doing so may require...

Page 341: ...settings that allow you to print to the printer If printing over a network these parameters must be reset before you will be able to print You will need the previously printed Settings page and Diagnostics page After a successful NIC upgrade power off and on the printer Print a Print Settings page and make sure the network settings are as you expect Resetting parameters should not be necessary for...

Page 342: ...s buttons scroll to the desired margin adjustment Select Enter 7 TOPMARGIN should now read on the Control Panel Press Enter 8 Using the Next and Previous buttons scroll to the desired margin adjustment Select Enter 9 Return the printer to online by selecting the Online button Finally consult the Density Rate Setpoints section on the Printer Diagnostics pages If the 2 sections are different between...

Page 343: ... from your workstation Select a printer from the Printers List 3 At the CentreWare DP main screen select the Tools menu 4 From the Tools menu select the Upgrade Printer item 5 Select either the Network or Printer button 6 Enter the path of the upgrade file and click OK 7 CentreWare DP will send the upgrade file to the printer The upgrade should take less than 10 minutes to perform 8 To see if your...

Page 344: ... RETURN OS 2 lpr p ps s ipaddress filename RETURN UNIX use lp or lpr as appropriate lpr switches queue filename RETURN lp switches queue filename RETURN Where ipaddress the TCP IP address the printer has been assigned filename the path and name of the upgrade file queue the native queue to which the printer is assigned switches use switches as appropriate to your UNIX environment 3 To see if your ...

Page 345: ...this through the printer s Control Panel orCentreWare DP To make the setting through the Control Panel do the following a Take the printer off line by pressing the Online button b Press Menu c Press Next until COMMUNICATIONS is displayed Press Enter d Press Next until PARALLEL is displayed Press Enter e Press Next until MODE is displayed Press Enter f Press Next until AUTOSELECT is displayed Press...

Page 346: ...directed to a network queue Also check the port settings by selecting the Port Settings button on the Details tab dialog Make sure the selection Spool MS DOS Print Jobs is selected After making these settings try powering off an on your PC if still having problems Windows Users If experiencing time outs on the host PC Problem detected on parallel port Abort Retry Fail then you need to set the port...

Page 347: ... 6 Press the INSERT key Type in the path filename and press RETURN 7 Choose configuration and then press RETURN 8 Press the ESC key Select Yes then press RETURN 9 The upgrade file will be sent to the printer The upgrade should take less than 10 minutes to perform 10 To see if your upgrade was successful see the section labeled Determining a Successful Upgrade If successful follow the instructions ...

Page 348: ...e the Upgrade 2 Launch the Xerox Printer Utility 3 Select the C55 printer to upgrade in PostScript Printers list 4 Select Send 5 Locate the upgrade file 6 Select Open to send the upgrade file to the printer 7 The Xerox Printer Utility will send the upgrade file to the printer The upgrade should take less than 10 minutes 8 To see if your upgrade was successful see the section labeled Determining a ...

Page 349: ...e Start button 6 The upgrade file will be sent to the printer The upgrade should take less than 10 minutes to perform 7 To see if your upgrade was successful see the section labeled Determining a Successful Upgrade If successful follow the instructions in After the Upgrade IF YOU HAVE PROBLEMS If having problems with time outs when sending the file using a proxy server try turning off the proxy se...

Page 350: ... following before the Upgrade 2 Send the upgrade file using the copy command 3 The format for the copy command is as follows 4 Copy filename machinename resourcename RETURN Where machinename server UNC name resourcename shared printer resource on the server filename the path and name of the upgrade file 5 To see if your upgrade was successful see the section labeled Determining a Successful Upgrad...

Page 351: ...ore the Upgrade 2 tftp to printername OR printerIPaddress 3 Change mode to binary 4 Put filename Where printername as referenced in the system s hosts file printerIPaddress the TCP IP address the printer has been assigned filename the path and name of the upgrade file 5 The file will be sent to the printer To see if your upgrade was successful see the section labeled Determining a Successful Upgra...

Page 352: ...edia Server 3 Press the Media Server button on the printer s Control Panel 4 Select File is displayed Press Enter 5 The system will display READING DISK 6 Press Next until the upgrade s file name is displayed 7 Press Enter 8 The Control Panel will display Reading Disk while the printer downloads the file to the NIC It will take less than ten minutes to upgrade the NIC Print jobs will not be accept...

Page 353: ...onnectivity For parallel port users are you using a IEEE 1284 compliant parallel cable 3 If the flash software was downloaded from an ftp site make sure it was downloaded in binary format not ASCII To change to binary format type binary at any ftp prompt If you are using an ftp software package such as Chameleon ftp you can select binary from within the software 4 Consult your upgrade procedure to...

Page 354: ...he printer powers up properly try sending the upgrade file again If the printer does not power up properly contact your support center for assistance 9 If the printer appears to be hung in Upgrading Please Wait with the Upgrading Please Wait message on the Control Panel for at least 10 minutes contact your Xerox Customer Support Center for assistance 10 If all attempts to upgrade the ESS have fail...

Page 355: ...u are using an ftp software package such as Chameleon ftp you can select binary from within the software 4 Power the printer off and on 5 If you still cannot upgrade the NIC factory reset the printer and turn the printer off and on and try the upgrade again Make sure you have a settings page printed before you do a factory reset To do a factory reset do the following a Take the printer off line by...

Page 356: ...P R I N T E R S P E C I F I C A T I O N S 1 Chapter 13 Printer Specifications ...

Page 357: ... O N S 2 Chapter Thirteen Contents Introduction 3 Performance Specifications 4 Print Feature Specifications 5 Connectivity Specifications 6 Media Specifications 7 Physical Specifications 9 Electrical 10 Supplies Storage Specifications 11 ...

Page 358: ...tion Purpose The purpose of this chapter is to provide you with a detailed look at the physical and operating specifications of the DocuPrint printer This information is meant to give a quick physical and performance reference for your DocuPrint printer ...

Page 359: ...000 prints month Warm up time is a maximum of 180 seconds from a cold start and 60 seconds for a power off power on Resolutions Two resolutions are available for black white and color printing Black White 600 x 600 dpi 600 x 300 x 4 dpi Color 600 x 600 x 1 dpi 600 x 300 x 4 dpi Controller AMD 29040 CF RISC processor operating at 50MHz Memory Capacity DocuPrint C55 24 MB DRAM is standard upgradable...

Page 360: ...illic extensions 35 Adobe Type 1 fonts with PostScript installed All typefaces have multilingual character sets Software Driver Compatibility Windows 95 Windows 3 1 Windows For Workgroups 3 11 Windows NT 3 51 4 0 OS 2 Macintosh system 7 0 and higher UNIX SunOS and Solaris HPUX Silicon Graphics AIX Supports Apple ColorSync Windows 95 ICM and the PANTONE Matching System ...

Page 361: ...th Macintosh Two network cards are available for connection to Ethernet or Token Ring networks Standard Interface Centronics Parallel P1284 ECP Mode capable Windows 95 Plug and Play Standard Optional Interfaces Ethernet Netware EtherTalk TCP IP DLC LLC and SNMP Protocols Token Ring Netware TokenTalk TCP IP DLC LLC and SNMP Protocols Serial LocalTalk Port Option Card provides connection to standard...

Page 362: ...s Supported Letter Legal Executive A4 A5 B5 Invoice SP Folio Folio 8 x 10 Paper Weights Supported 16 24 lbs 60 90 gsm Media Types Supported Laser Quality Transparencies Standard office plain paper Labels manual feed in black toner only Envelopes manual feed in black toner only ...

Page 363: ...sheets of plain paper Holds up to 75 transparencies MANUAL BYPASS TRAY Standard single sheet plain paper or transparencies envelopes labels OPTIONAL LOWER PAPER FEEDER Holds an additional 250 sheets of paper or 75 transparencies Enables Auto Tray Switching feature Output Tray Capacity 150 sheets of plain paper ...

Page 364: ...nches 419 mm Weight Base Printer weighs 89 pounds 40Kg Operating Environment Operating temperature is from 50 to 90 F 10 to 32 C Operating humidity is 15 to 85 RH Operating noise level is 54 dBA maximum Standby noise level is 47 dBA maximum Storage Environment Storage temperature is from 14 to 104 F 10 to 40 C Storage humidity is 10 to 90 RH ...

Page 365: ... A T I O N S 10 Electrical Power requirements 110 130 VAC 50 60Hz or 220 260 VAC 50 60 Hz Power consumption is 300W average 1000W maximum Maximum power consumption in the Low Power state is less than 45 watts Energy Star compliant ...

Page 366: ...Xerox Dealer or Distributor Yellow Toner Xerox Dealer or Distributor Black Toner Xerox Dealer or Distributor Toner Collector Xerox Dealer or Distributor Fuser Oil Bottle Xerox Dealer or Distributor Supplies Storage Environment Temperature 14 to 104 F 10 to 40 C Humidity 10 to 90 relative humidity Storage Conditions Keep unopened boxes in a cool dry well ventilated dark place Keep away from direct ...

Page 367: ...Optional Hardware ...

Page 368: ...alten Spegnere la stampante Apague la impresora Desligue a impressora Remove and discard the screw and cover plate located on the panel at the back right corner of the printer as shown Retirez la vis et la plaque du panneau situées dans la partie arrière droite de l imprimante comme le montre la figure Schraube und Verkleidung hinten rechts am Drucker abschrauben und wegwerfen siehe Abbildung Rimu...

Page 369: ...esta piatta a destra e fissarla saldamente Esercitare una leggere pressione con il pollice per alloggiare propriamente la scheda Introduzca la tarjeta en los rieles con el tornillo colocado hacia el lado derecho y deslícela firmemente en su lugar Presione ligeramente con el dedo pulgar para posicionar la tarjeta Ajuste o cartão nos trilhos com o parafuso posicionado no lado direito e deslize o par...

Page 370: ...imuovere il cavo di alimentazione Apague la impresora Retire el cable de potencia Desligue a impressora Retire o cabo de alimentação Remove break off the plastic cover on the back bottom left corner as shown Enlevez le capot plastique arrière situé dans le coin inférieur gauche comme le montre la figure Kunststoffabdeckung an der Rückseite unten links siehe Abbildung entfernen herausbrechen Rimuov...

Page 371: ... to fit the pins in place Avertissement L imprimante pèse environ 38 kg Faites vous aider pour la soulever En maintenant l imprimante par ses poignées latérales faites la descendre sur le magasin d alimentation inférieur en vous assurant que les broches se mettent bien en place Warnung Der Drucker wiegt ca 38 kg Deshalb sollte der Drucker von zwei Personen angehoben werden Drucker an den seitliche...

Page 372: ...tation inférieur à l imprimante Das Netzkabel der unteren Papierzuführ in den Drucker einstecken Collegare il cavo di alimentazione dell alimentatore inferiore alla stampante Conecte el cable de potencia del Alimentador inferior a la impresora Conecte o cabo de alimentação do Alimentador Inferior na impressora ...

Page 373: ...enn mehr als 75 Blatt eingelegt werden erhöht sich das Risiko eines Folienstaus Trasparenti nell alimentatore inferiore Nota Prima di utilizzare per la prima volta i trasparenti nel nuovo Alimentatore inferiore fare una tiratura su 50 fogli di carta comune Questo ridurrà le possibilità di inceppamenti dei trasparenti Attenzione La capacità del vassoio per trasparenti è di 75 fogli Se si caricano p...

Page 374: ...ETTRONICI SENSIBILI DISPOSITIVOS ELECTRÓNICOS SENSIBLES DISPOSITIVOS ELETRÔNICOS SENSÍVEIS Turn the printer off Mettez l imprimante hors tension Drucker ausschalten Spegnere la stampante Apague la impresora Desligue a impressora Release the latches and open the front and back panels Débloquez les loquets et ouvrez les panneaux avant et arrière Verriegelung lösen und die Vorder und Rückverkleidung ...

Page 375: ...g Allentare la vite della parte posteriore del coperchio laterale sinistro come riportato nell illustrazione Afloje el tornillo de la parte posterior de la cubierta del costado izquierdo tal como se muestra Solte o parafuso da parte posterior da tampa no lado esquerdo conforme ilustrado Lift the cover out and up to remove it Enlevez le capot en le soulevant Verkleidung anheben und abnehmen Solleva...

Page 376: ... Halterung festziehen Inserire il disco rigido come riportato nell illustrazione Inserire nelle fessure le linguette ricurve della parte inferiore dell unità come riportato nell illustrazione Avvitare la vite nel supporto Inserte el Disco duro tal como se muestra Introduzca las lengüetas en forma de gancho dentro de las perforaciones de la parte inferior de la unidad tal como se muestra Apriete el...

Page 377: ...pequeño del Servidor de medios tal como se muestra Desconecte o pequeno conector do Media Server conforme ilustrado Insert the small board as shown Mettez en place la petite carte comme le montre la figure Kleine Karte einstecken siehe Abbildung Inserire la scheda piccola come riportato nell illustrazione Inserte la tarjeta pequeña tal como se muestra Insira a placa pequena conforme ilustrado Atta...

Page 378: ...en the 5 screws Remettez en place le capot interne Fixez les pattes situées sous le capot comme le montre la figure Revissez les 5 vis Innere Abdeckung wieder anbringen Dabei die Vorsprüngen an der Unterseite der Abdeckung exakt ausrichten siehe Abbildung Die fünf Schrauben anziehen Rimettere a posto il coperchio interno Inserire le linguette della parte inferiore del coperchio come riportato nell...

Page 379: ... drei Schrauben anziehen Alle Verkleidungen schließen Drucker wieder einschalten Rimettere a posto il coperchio esterno Inserire le linguette della parte inferiore del coperchio come riportato nell illustrazione Avvitare le 3 viti Chiudere tutti i pannelli Riaccendere la stampante Reinstale la cubierta exterior Introduzca las lengüetas de la parte inferior de la cubierta en su lugar tal como se mu...

Page 380: ...RCHE 9 ARRÊT de l imprimante puis MARCHE Vérifier les informations du disque dur sur la page de départ Deutsch 1 Online betätigen Menü drücken Es erscheint die Meldung HAUPT MENÜ 2 Weiter betätigen bis SERVICE erscheint Danach die Eingabe Taste betätigen 3 Weiter betätigen bis FESTPLATTEN SERVICE erscheint Danach die Eingabe Taste betätigen 4 Weiter betätigen bis FESTPLATTE FORMATIEREN erscheint u...

Page 381: ...información del disco duro en la página inicial Português 1 Pressione On line Pressione Menu A mensagem MENU SUPERIOR será apresentada 2 Pressione Seguinte até que SERVIÇO seja apresentado Pressione Entrar 3 Pressione Seguinte até que SERVIÇOS DE DISCO seja indicado Pressione Entrar 4 Pressione Seguinte até que FORMATAR DISCO seja indicado Pressione Entrar 5 TEM CERTEZA será apresentado juntamente...

Page 382: ...ELETTRONICI SENSIBILI DISPOSITIVOS ELECTRÓNICOS SENSIBLES DISPOSITIVOS ELETRÔNICOS SENSÍVEIS Turn the printer off Mettez l imprimante hors tension Drucker ausschalten Spegnere la stampante Apague la impresora Desligue a impressora Release the latches and open the front and back panels Débloquez les loquets et ouvrez les panneaux avant et arrière Verriegelung lösen und die Vorder und Rückverkleidun...

Page 383: ...riore del coperchio laterale sinistro come riportato nell illustrazione Afloje el tornillo de la parte posterior de la cubierta del costado izquierdo tal como se muestra Solte o parafuso da parte traseira da tampa do lado esquerdo conforme ilustrado Lift the cover out and up to remove it Enlevez le capot en le soulevant Verkleidung anheben und abnehmen Sollevare il coperchio per rimuoverlo Levante...

Page 384: ...illos de la cubierta interior tal como se muestra Retire la cubierta interior Solte os 5 parafusos da tampa interna conforme ilustrado Retire a tampa interna Remove and discard the screw and cover plate as shown Retirez et jetez la vis et la plaque du panneau comme le montre la figure Schraube und Abdeckung entfernen und wegwerfen siehe Abbildung Rimuovere ed eliminare la vite e la piastra del cop...

Page 385: ...ma Fit the hooked tab into the cutout as shown Tighten the screw in the bracket Enclenchez la patte recourbée dans l encoche comme le montre la figure Resserrez la vis du support Gebogene Halterung in die Aussparung einstecken siehe Abbildung Halterung anschrauben Inserire la linguetta ricurva nella fessura come riportato nell illustrazione Avvitare la vite nel supporto Introduzca la lengüeta en f...

Page 386: ...en place le petit connecteur comme le montre la figure Kleinen Stecker einstecken siehe Abbildung Collegare il connettore piccolo come riportato nell illustrazione Una el conector pequeño tal como se muestra Conecte o conector pequeno conforme ilustrado ...

Page 387: ...Abdeckung exakt ausrichten einstecken siehe Abbildung Die fünf Schrauben festziehen Rimettere a posto il coperchio interno Inserire le linguette della parte inferiore del coperchio come riportato nell illustrazione Avvitare le 5 viti Reinstale la cubierta interior Introduzca las lengüetas de la parte inferior de la cubierta en su lugar tal como se muestra Apriete los 5 tornillos Recoloque a tampa ...

Page 388: ...dung einstecken siehe Abbildung Die drei Schrauben anziehen Alle Verkleidungen festziehen Rimettere a posto il coperchio esterno Inserire le linguette della parte inferiore del coperchio come riportato nell illustrazione Avvitare le 3 viti Chiudere tutti i pannelli Reinstale la cubierta exterior Introduzca las lengüetas de la parte inferior de la cubierta en su lugar tal como se muestra Apriete lo...

Page 389: ...ISPOSITIVOS ELETRÔNICOS SENSÍVEIS Turn the printer off Loosen the screws on the pull out panel on the back right corner of the printer Mettez l imprimante hors tension Desserez les vis du panneau amovible situé dans la partie arrière droite de l imprimante Drucker ausschalten Schrauben an der herausnehmbaren Platine hinten rechts am Drucker lösen Spegnere la stampante Allentare le viti del pannell...

Page 390: ... la parte delantera del panel donde se ubican los puertos esté mirando hacia la izquierda Puxe as guias metálicas para remover o painel Importante Coloque o painel com o lado plano virado para baixo em uma superfície lisa horizontal Posicione o de forma que a frente do painel onde as portas estão localizadas esteja virada para a esquerda Locate the single SIMM on the panel as shown Repérez la cart...

Page 391: ...n su lugar Com o SIMM inclinado em direção contrária a você encaixe o no entalhe Levante o SIMM na sua direção até que ele se encaixe no lugar com um estalido Insert the pull out panel back into the printer Important Make sure the panel is on the tracks as shown The panel should slide in place easily Remettez la carte en place Important Assurez vous que la carte a été correctement remi en place co...

Page 392: ...8 701P93167 Tighten the thumb screws Resserrez les vis Rändelschrauben festziehen Avvitare le viti a testa piatta Apriete los tornillos de ajuste manual Aperte os parafusos com os dedos ...

Page 393: ...panel on the back right corner of the printer Pull the silver tabs and slide the panel part way out of the printer Dévissez les vis du panneau amovible situé dans la partie arrière droite de l imprimante Faites glisser le panneau en tirant sur les pattes argentées Schrauben an der herausziehbaren Platine hinten rechts am Drucker lösen Platine an den silberfarbenen Laschen ganz aus dem Drucker hera...

Page 394: ...e to both sides until the card connector clicks in place Alignez le connecteur qui se trouve en bas de la carte sur le connecteur princi pal de la carte et appuyez des deux côtés jusqu à ce que vous entendiez un déclic Den unferen Stecker auf der Karte mit dem Stecker der Hauptkarte ausrichten und Druck auf beide Seiten ausüben bis der Steckverbinder hörbar einrastet Allineare il connettore inferi...

Page 395: ...snehmbare Platine wieder in den Drucker einschieben und die beiden Rändelschrauben anziehen Inserire di nuovo il pannello estraibile nella stampante e avvitare le due viti a testa piatta Empuje el panel extraíble dentro de la impresora y apriete los dos tornillos de ajuste manual Recoloque o painel removível na impressora e aperte os parafusos com os dedos ...

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