Xerox DocuPrint C55, Supplementary Manual, Page: 355 / 395

S Y S T E M M A I N T E N A N C E 32
NIC UPGRADE:
If the NIC upgrade is unsuccessful, an error page will print. Check the
following and send the upgrade file again:
1. Make sure you are using the correct upgrade file for your NIC card
(token ring/ Ethernet). If you download the incorrect file for your NIC
card you will receive an error stating Wrong type firmware for NIC.
*EN.xfn is for the upgrade of Ethernet cards.
*TR.xfn is for the upgrade of Token Ring cards.
2. If you are flashing a Token Ring card, first insert it into the ring.
3. If the flash software was downloaded from an ftp site, make sure it was
downloaded in binary format, not ASCII. To change to binary format,
type binary at any ftp prompt. If you are using an ftp software package
such as Chameleon ftp, you can select binary from within the software.
4. Power the printer off and on.
5. If you still cannot upgrade the NIC, factory reset the printer and turn
the printer off and on, and try the upgrade again. Make sure you have a
settings page printed before you do a factory reset. To do a factory
reset do the following:
a) Take the printer off line by pressing the Online button.
b) Press Menu.
c) Press Next until <SETUP> is displayed. Press Enter.
d) Press Next until <FACTORY RESET> is displayed. Press Enter.
e) Press Next until <YES> is displayed. Press Enter.
f) Return the printer to online by pressing the Online button.
6. If all of these attempts fail to upgrade the NIC card, contact your
support center for assistance.
If all upgrade attempts have failed, try the following:
1. Factory reset the printer.
2. Power the printer off and on.
3. Send the upgrade file again.