Xerox DocuCentre SC2020, User Manual

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Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
277
Error Code
This section describes error codes.
An error message and error code (xxx-xxx) are displayed if printing terminated abnormally because of an
error, or a malfunction occurred in the device.
Refer to the error codes in the following table to resolve problems.
If an error code is displayed, any print data remaining in the device and information stored in the device's
memory is not secured.
The TWAIN driver cannot connect to
the device. Check that the USB cable is connected properly.
Check whether the device is on. If the device is on, reboot it
by turning the power switch off and then on again.
If a scan application is running, close the application once,
restart the application, and then try scanning again.
Failed to scan your document on the
device via Express Scan Manager. Ensure that your computer and the device is properly
connected with the USB cable.
Check whether the device is on. If the printer is on, reboot it
by turning the power switch off and then on again.
If a scan application is running, close the application once,
restart the application, and then try scanning again.
Network connection cannot be used. Connect with the USB
cable.
Uninstall Express Scan Manager on your computer and then
re-install it.
Failed to create an image file via
Express Scan Manager. Ensure there is sufficient space in your hard disk.
Uninstall Express Scan Manager on your computer and then
re-install it.
Failed to initialize Express Scan
Manager. Uninstall Express Scan Manager on your computer and then
re-install it.
Failed to execute Express Scan
Manager. Uninstall Express Scan Manager on your computer and then
re-install it.
An unexpected error occurred on
Express Scan Manager. Uninstall Express Scan Manager on your computer and then
re-install it.
Symptoms Remedy