Xerox DocuCentre SC2020, User Manual

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Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
260
Image Quality Problems
If the image quality of the printout is poor, use the table below to find our most likely cause, and take the
required action.
If the image quality remains poor after taking the required action, contact our Customer Support Center.
Documents often jam. Are suitable types of
documents being used? Correctly load the documents suitable for
the document feeder.
Refer to
Placing Document on page 68.
Are you using the irregular
shaped documents,
business cards,
transparencies, or thin
documents?
Are there any sticky tags,
paper clips or adhesive
tape on the document? Remove any sticky tags, paper clips, or
adhesive tape from the document before
copying.
Are the document guides
set in the correct positions? Adjust the document guide positions.
Refer to
Placing Document on page 68.
Is a piece of torn paper
remaining in the document
feeder? Open the document feeder top cover and
check inside.
Refer to
Document Jams on page 292.
An edge of the
document is folded. Is the document curled? Flatten the curl and load the document
again.
Symptoms Possible Cause Remedy