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Probable Causes
Solutions
The paper is not positioned correctly in the tray.
• Remove the misfed paper, then reposition it in the
tray.
• Adjust the paper guides in the tray to match the
size of the paper.
The paper tray is too full.
Remove some of the paper. Do not load paper above
the fill line.
The paper guides are not adjusted correctly to the
paper size.
Adjust the paper guides in the tray to match the size
of the paper.
The tray contains warped or wrinkled paper.
Remove the paper, smooth it out, then reload it. If
the paper misfeeds, do not use that paper.
The paper is moist from humidity.
Remove the moist paper, then replace it with new,
dry paper.
Using paper of the wrong size, thickness, or type.
Use only Xerox-approved paper. For details, refer to
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Probable Causes
Solutions
Some paper remains jammed in the printer.
Recheck the paper path. Ensure that you have
removed all jammed paper.
One of the printer covers is open.
Check the covers on the printer. Close any cover that
is open.
Note:
Check for any torn pieces of paper in the paper path, then remove the paper.
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Probable Causes
Solutions
Using paper of the wrong size, thickness, or type.
• Use only Xerox-approved paper.
• For automatic 2-sided printing, do not use reused
paper, damaged paper, or paper heavier than 140
g/m².
Paper is loaded in the wrong tray.
Load paper into the correct tray. For details, refer to
Tray is loaded with mixed paper.
Load the tray with only one type and size of paper.
Xerox
®
B1025 Multifunction Printer
User Guide
151
