Probable Causes
Solutions
The printer is connected to an uninterruptible power
supply.
Power off the printer, then connect the power cord to
a suitable outlet.
The printer is connected to a power strip shared with
other high-power devices.
Plug the printer directly into the outlet or into a
power strip that is not shared with other high-power
devices.
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Probable Causes
Solutions
An application and print driver have conflicting tray
selections.
1 In the print driver, ensure that you have selected
the correct tray.
2 Access the application from which you are
printing, then go to the page setup or printer
settings.
3 Set the paper source to match the tray selected in
the print driver, or set the paper source to
Automatically Select.
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Probable Causes
Solutions
Unsupported or incorrect paper.
• Ensure that you are using a supported paper size
and weight for 2-sided printing. Do not use 2-
sided printing for envelopes and labels.
Incorrect setting.
In the print driver, for Printer Settings, select
Print on
Both Sides
.
Note:
The setting varies depending on the
application from which you are printing.
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Probable Cause
Solution
Debris or an object is blocking the paper tray.
Remove the debris or object that is blocking the
paper tray.
Xerox
®
B1025 Multifunction Printer
User Guide
129
