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Quick Reference Guide
Xerox Welcome and Support Centre
If a fault cannot be resolved by following the
Touch Screen
instructions, check the
Troubleshooting Tips
in the next section - they may help to solve the problem
quickly. If the difficulty persists, contact the
Xerox Welcome and Support Centre
.
The
Welcome and Support Centre
will want to know the following information: The
nature of the problem, the Machine Serial number, the fault code (if any) plus the
name and location of your company.
Locating the serial number
NOTE: The serial number can also be found on a metal plate inside the front door.
1
¾
Press the
[Machine Status]
button on
the control panel.
2
¾
The Machine Information
screen displays.
¾
Select the
[Faults]
tab to see
details of recent faults,
together with fault codes.
3
¾
Select
[Machine Details]
to
display the Customer
Support Number for the
Welcome and Support
Centre
and the Machine
Serial Number.
Summary of Contents for 604P18228
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Page 203: ...Quick Reference Guide Page 10 1 10 LAN Fax Introduction to LAN Fax 10 2 LAN Fax Setup 10 3...
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