Part Number REV00 04/08/2020 31
Store Manager Level
The checklist below can be used by a store manager or used to verify a manager has done before calling service. Routine
adjustments and maintenance procedures are not covered by the warranty.
BEFORE CALLING FOR SERVICE CHECKLIST
Symptom
Possible Cause
Corrective Action
Display Screen is off or
refrigeration system is not
running
Fuse blown or circuit breaker tripped.
Replace fuse or reset circuit breaker.
Power cord unplugged.
Plug in power cord.
Thermostat set too high.
Set thermostat to lower temperature.
Main power switch turned off.
Turn main power switch on.
Display screen is on, but
does not respond to
commands
No recipe installed.
Develop recipe in MenuConnect and transfer to control
system with USB drive.
Control board locked up.
Reboot by disconnecting and reconnecting the main power
supply.
Recipe does not dispense
correctly
No water supply or Low water pressure.
Restore water supply, set regulator to correct pressure.
Product is not installed, is installed
incorrectly.
Install product, re-install correctly..
Ice does not dispense.
Call for service.
Blender does not start or
blend
Door is not closed, or shield isn’t in place.
Close blender door, replace splash shield.
Blender door switch is not closing.
Call for service.
Compressor runs for long
periods or continuously
Excessive amount of warm product placed
in cabinet.
Allow adequate time for product to cool down.
Prolonged door openings or door(s) ajar.
Make sure door(s) are closed when not in use. Avoid
prolonged door openings.
Door gasket(s) not sealing properly.
Check gasket condition. Adjust door or replace gasket if
necessary.
Dirty condenser coil.
Clean the condenser coil.
Evaporator coil iced over.
Turn unit off and allow coil to defrost. Make sure thermostat is
not set too cold.
Also, check gasket condition.
Section 5
Troubleshooting
Summary of Contents for FB081TF
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