9.3.4 Troubleshooting – Problems During Operation
Problems with the food being cooked
The following table provides information on potential problems during operation and how to fix them:
Problem
Possible cause
Required response
Irregular browning
The suction panel is not closed
properly
Removing and installing the suction
The air distributor is not installed
correctly or has not been instal‐
led at all
Secure the air distributor on the
rack; for the necessary steps, please
refer to Removing and installing the
The oven cavity is not pre-heated Pre-heat the oven cavity
The oven temperature is too high Select a lower cooking temperature
and cook the food longer
The heating system is malfunc‐
tioning partially or entirely
Contact Customer Service
Problems with the unit
The following table provides information on potential problems during operation and how to fix them:
Problem
Possible cause
Required response /
For more information...
The oven light is not turn‐
ing on
The oven light is turned on and
off by the program.
To check whether the halogen lamp
is working correctly, turn the combi
oven off and then back on.
Turning the combi oven on and off
The oven light halogen lamp is
no longer working.
Replacing the oven light halogen
The unit does not respond
to input for 10 – 20 sec‐
onds
Program crash
Press and hold the ON/OFF button
for five seconds or disconnect the
unit from the outlet for five seconds
The unit cannot be turned
on or off anymore
The ON/OFF button is locked for
three seconds
Try again after three seconds.
Water is coming out from
under the unit when the
door is closed
Regardless of the cause
Potential contamination hazard:
Destroy all food that has been in
contact with the water.
The drain pipe is clogged or con‐
stricted
■
Check the drain system provided
by the customer and clean if nec‐
essary
■
Use a funnel waste trap with a P-
trap
Fixed drain connection
The air vent is clogged or cov‐
ered
Remove the object clogging or cov‐
ering it
The unit drain is clogged
Clean the drain
There is water inside the
oven cavity
The unit drain is clogged
Rinse out the drain
9 Cleaning and maintenance
Operating Manual
152
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