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User Manual
repair should be properly packaged. To obtain warranty service, follow the procedure
described in the Repair Service section. Failure to do so will cause delays and additional
expense to the customer.
The warranty is valid when the product is used for its intended purpose and does not
cover products which have been modified without written permission from 3D Imaging
and Simulation Corp. Americas, or which have been damaged by abuse, accident or
connection to incompatible equipment.
This warranty is in lieu of all other warranties, expressed or implied.
12.3
Repair Service
The EzScan cannot be serviced locally. In the event of a hardware malfunction, contact
your dealer to arrange for a swap unit (same model or newer) so your unit can be
replaced, and work can continue. Some testing might be needed in order to verify the
Hardware/Software error or malfunction.
The company reserves the right to cease providing repair, maintenance, parts and
technical support for its non-consumable hardware products five years after a product
is discontinued.
12.4
Out of Warranty Repair Service
Out of warranty repair service is available in selected geographical locations.
Contact the supplier for current terms and rates.
