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DS1375-020E
It is possible to create a multiple-choice menu.
The destinations of choices can be as follows:
— system’s extensions, both local and remote (by using the relevant system’s code prefix 9X);
— groups of extensions;
— numbers of the public network, both fixed and mobile, with the possibility to specify a choice for the line trunk;
through the relative prefix (for example # 10112400);
— extension of a telephone application;
— a message to be played, previously uploaded in the appropriate section;
— a sequence of destinations separated by “;”. At the end of the list you can enter:
rp
→
the answering machine will repeat the sequence until the calling user hangs up
stop
→
at the end of the sequence the answering machine will hang up the call (it does not perform the
default operation in case the calling user makes a selection, but the call is not answered)
In case the list is not terminated with one of these commands, the responder will forward the call to base
to what is configured as the default operation.
The
DISA exception list
function inhibits the DISA function for the specified extensions, forwarding any incoming
call addressed to such extensions to an alternative destination to be specified.
For example, by entering 201 in the column on the left and 202 in the column on the right, if “201” is dialled when
an incoming call is received, the call is forwarded to extension 202.
After activating FAX detection (“FAX detection” parameter), it is necessary to indicate to the answering machine
which is the relevant FAX extension, both in the case of a real FAX machine (e.g. managed by device Ref.
1375/854 or Ref. 1375/859) and in the case of a virtual FAX modem.
This configuration can be applied through the “
Public number - FAX extension
” section: in the left column it is
necessary to enter the called number (among those confirmed to the iPerTAlk system) and in the right column the
extension of the FAX machine or of the virtual FAX modem.
In the “Selections (Possible selections)” section you can list all the selections provided in the welcome
message: in the left column enter the selection, that is the DTMF that the calling user must select (a digit
from 0 to 9 or * #); in the right column enter the destination.
The following scenarios can be therefore obtained: “Welcome press 1 for the administration area” and
once that key 1 has been pressed, the second level is accessed with a message like “Administration area:
press 1 for Office A, press 2 for Office B” and so on.
12.5.2 VOICEMAILS (VMAIL / CONSULTATION)
iPerTAlk allows managing the “Voicemail” service through the Vmail Application. The voice messages are stored
in the system filing support and can be consulted in three ways:
— via user Web interface;
— from telephone, both extension and public number;
If you wish to consult voice messages through telephone terminal and make this function available to the
users, install a
consultation
application. See paragraph below
— through an audio file of the recorded message, attached to an email.
Summary of Contents for iPerTAlk 1375
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