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DS1375-020E
12.10 AUTOMATIC OPERATOR STATION
This section allows configuring the automatic Operator Station.
This application manages INTERNAL or INBOUND calls that receive a busy signal from an extension or that are
not answered.
12.10.1 INTERNAL CALL MANAGEMENT
The
Redial Reservation
function allows activating (1) or disabling (0) the call reservation function in case of busy
signal.
If an internal user calls another user and receives a busy signal, he/she can reserve the redial by pressing the key
5. As soon as the user initially busy is free again, the system generates a new call between the parties.
As regards calls, it is possible to define to which extensions or to which applications calls are to be sent in case
of Busy signal or No Answer. In this example the call that receives the busy signal or is not answered is sent first
to 201 and then, if the latter is busy or does not answer, to 202 and then hung up.
12.10.2 INBOUND CALL MANAGEMENT
It defines the management of calls coming from external lines.
In the example, an inbound call is passed on to 204 due to a busy signal and if 204 is busy or does not answer,
the call is hung up.
If the inbound call is not answered, it is passed on to 205 and then hung up if not managed.
Summary of Contents for iPerTAlk 1375
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