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2.6 2.5” HDD Troubleshooting

2 Troubleshooting Procedures

QOSMIO G40 Maintenance Manual (960-632)

[CONFIDENTIAL]

2-43

2.6 2.5” HDD Troubleshooting

To check if the 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures
below as instructed.

Procedure 1:  Partition Check
Procedure 2:  Message Check
Procedure 3:  Format Check
Procedure 4:  Diagnostic Test Program Execution Check
Procedure 5:  Connector Check and Replacement Check

CAUTION

: The contents of the hard disk will be erased when the 2.5”HDD

troubleshooting procedures are executed. Transfer the contents of the hard
disk to floppy disks or other storage drive(s). For the backup, refer to the
User’s Manual.

Procedure 1

Partition Check

Insert the Toshiba MS-DOS system disk and start the computer. Perform the following
checks:

Check 1 Input

C:

and press

Enter

. If you cannot change to drive C, go to Check 2. If you

can change to drive C, go to Procedure 2.

Check 2 Input

FDISK

and press

Enter

. Choose Display Partition Information from the

FDISK menu. If drive C is listed in the Display Partition Information, go to Check
3. If drive C is not listed, return to the FDISK menu and choose the option to
create a DOS partition or a logical DOS drive on drive C. If the problem still
occurs, go to Procedure 2.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not

listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Then go to Procedure 2.

Check 4 Remove the system disk from the FDD and reboot the computer. If the problem

still occurs, go to Procedure 2. Otherwise, the 2.5” HDD is operating normally.

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Summary of Contents for Qosmio G40

Page 1: ... CONFIDENTIAL 1 Toshiba Personal Computer QOSMIO G40 Maintenance Manual TOSHIBA CORPORATION File Number 960 632 Downloaded from LpManual com Manuals ...

Page 2: ...iness Machines Corporation Intel Intel SpeedStep Intel Core Celeron and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries regions Windows and Microsoft are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak Sonic RecordNow and Sonic PrimeTime are registered trademarks of Sonic Solu...

Page 3: ... of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technici...

Page 4: ...er 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard Scan Character Codes Key layout Wiring diagrams BIOS Rewrite procedures EC KBC Rewrite procedures Rel...

Page 5: ...d is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are in...

Page 6: ...1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 3 2 3 Power Supply Troubleshooting 2 8 2 4 System Board Troubleshooting 2 18 2 5 USB FDD Troubleshooting 2 39 2 6 2 5 HDD Troubleshooting 2 43 2 7 Keyboard Troubleshooting 2 48 2 8 Touch pad Troubleshooting 2 50 2 9 Display Troubleshooting 2 52 2 10 Optical Disk Drive Troubleshooting 2 55 2 11 Modem Troubleshooting 2 56 2 12 LAN Troubleshooting...

Page 7: ...e hardware configuration 3 8 3 4 Heatrun Test 3 10 3 5 Subtest Names 3 11 3 6 System Test 3 13 3 7 Memory Test 3 15 3 8 Keyboard Test 3 16 3 9 Display Test 3 17 3 10 Floppy Disk Test 3 20 3 11 Printer Test 3 20 3 12 Async Test 3 24 3 13 Hard Disk Test 3 25 3 14 Real Timer Test 3 28 3 15 NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ROM DVD ROM Test 3 33 3 18 Error Code and Error Status Names 3 34...

Page 8: ...ssCard PC card Bridge media 4 11 4 4 HDD 4 14 4 5 Memory module 4 18 4 6 Fan hood 4 20 4 7 Keyboard 4 21 4 8 MDC 4 24 4 9 Bluetooth module 4 26 4 10 Wireless LAN card 4 28 4 11 Cover assembly Base assembly 4 32 4 12 Speaker 4 38 4 13 Woofer 4 40 4 14 USB Jack board 4 41 4 15 Battery lock Battery latch 4 43 4 16 Optical disk drive 4 44 4 17 AV IN board F jack Rear con cover 4 47 4 18 Splitter TV an...

Page 9: ...Display latch cover 4 99 4 38 Display latch hook 4 100 4 39 Wireless LAN antennas Bluetooth antenna 4 101 4 40 Tweeter 4 107 4 41 Internal microphone web camera 4 110 4 42 Hinge 4 112 4 43 Fluorescent lamp 4 116 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignment C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix ...

Page 10: ...x CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview Downloaded from LpManual com Manuals ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 1 Hardware Overview Downloaded from LpManual com Manuals ...

Page 13: ...rive 1 11 1 4 Optical Disk Drive 1 13 1 4 1 HD DVD ROM Drive 1 13 1 4 2 HD DVD R Drive 1 15 1 5 Keyboard 1 17 1 6 TFT Color Display 1 18 1 6 1 LCD Module 1 18 1 6 2 FL Inverter Board 1 19 1 7 Power Supply 1 20 1 8 Batteries 1 22 1 8 1 Main Battery 1 22 1 8 2 Battery Charging Control 1 23 1 8 3 RTC battery 1 24 1 9 AC Adapter 1 25 Downloaded from LpManual com Manuals ...

Page 14: ... 2 5 inch HDD specifications 1 12 Table 1 3 HD DVD ROM drive 1 13 Table 1 4 HD DVD ROM drive 1 14 Table 1 5 HD DVD R drive outline dimensions 1 15 Table 1 6 HD DVD R drive specifications 1 16 Table 1 7 LCD module specifications 1 18 Table 1 8 FL inverter board specifications 1 19 Table 1 9 Power supply output rating 1 21 Table 1 10 Battery specifications 1 22 Table 1 11 Time required for charges o...

Page 15: ...el Intel CoreTM 2 Duo 2 00GHz T7300 2 20GHz T7500 2 4GHz T7700 L1 cache 64KB 32KB 32KB L2 cache 4MB FSB 800MHz Intel CoreTM 2 Duo 1 80GHz T7100 L1 cache 64KB 32KB 32KB L2 cache 2MB FSB 800MHz Memory Two DDR2 533 DDR2 667 SDRAM slots Memory modules can be installed to provide a maximum of 4GB Memory modules are available in 512MB 1024MB and 2048MB sizes VGA nVIDIA NB8P GS is mounted HDD Double or s...

Page 16: ...lt in 17 1 inch WUXGA 1 920 x 1 200 dots amorphous silicon TFT color display Interface To external monitor via RGB connector S video OUT connector HDMI port OUT connector To internal monitor via S video IN connector TV IN port Sound system Harman Kardon made stereo speaker is equipped An internal microphone external monaural microphone jack and two stereo headphone jacks one stereo headphone jack ...

Page 17: ...nterference with the wireless communication in 2 4GHz It can be switched on or off with a switch on the computer Remote controller A remote controller for easy operation from some distance USB FDD USB FDD supports 720KB and 1 44MB PC card slot The PC card slot PCMCIA accommodates one 5mm Type II card Based on PC Card Standard supporting CardBus ExpressCard slot The ExpressCard slot accommodates an...

Page 18: ... ports Connect the infrared transmitter cable to the infrared transmitter cable port on the computer and to the set top box Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility They enable only person who has registered his her fingerprint to use the computer Web Camera Web Camera Web Camera is a device that allows you to record video or take...

Page 19: ...1 1 Features 1 Hardware Overview Figure 1 1 shows the front of the computer and the system units configuration QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 1 5 Downloaded from LpManual com Manuals ...

Page 20: ...1 Hardware Overview 1 1 Features Figure 1 1 Front of the computer and the system units configuration 1 6 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 21: ...Diagram 1 Hardware Overview 1 2 System Block Diagram Figure 1 2 shows the system block diagram Figure 1 2 System block diagram QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 1 7 Downloaded from LpManual com Manuals ...

Page 22: ... 64KB 32KB 32KB L2 cache 2MB FSB 800MHz Memory Two memory slots capable of accepting DDR2 SDRAM 512MB 1024MB or 2048MB memory modules for a maximum of 4GB 200 pin small size DIMM 1 8V operation PC4300 DDR2 533 PC5300 DDR2 667 support BIOS ROM Flash memory 8Mbit 512K 16 bit chip 301KB used for Animation 288KB used for system BIOS 64KB used for VGA BIOS 64KB used for Finger Print 32KB used for ACPI ...

Page 23: ...Media Interface PCI Express I F 4 PCI REQ GNT Pairs PCI Bus I F Rev 2 3 Integrated Serial ATA Host Controller 2 ports 150MB S Integrated IDE Controller Ultra ATA 100 66 33 USB 1 1 2 0 Controller 8 ports EHCI Enhanced Host Controller Interface Built in LAN Controller Wfm 2 0 IEEE802 3 compliance Power Management ACPI 2 0 compliance SMBus2 0 Low Pin Count LPC interface EC KBC Super I O IRQ controlle...

Page 24: ...rdware encoding function are also supported LAN controller 82562 Ekron 82573L Vidalia ntrols LAN and supports 1000Base T Gigabit Ethernet 100BASE TX Fast Ethernet 10BASE T Ethernet MODEM Askey made 1456VQL4 FOXCONN made MRT60M893 02 x 1 Supported by Azallia MDC 1 5 using the Azallia link Other main system chips PSC Toshiba made TMP86PM49UG x 1 Clock Generator IDT 9LPR501 EC KBC Renesas made M306KA...

Page 25: ...nsions Standard value Parameter FUJITSU G8BC0003K251 Width mm 70 0 Height mm 12 5 Depth mm 100 0 Outline dimensions Weight g 135 max Standard value Parameter TOSHIBA HDD2A30BZK01 Width mm 69 85 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 99 max Standard value Parameter SEAGATE G8BC00039120 SEAGATE G8BC00039120 Width mm 69 85 max Height mm 9 5 max Depth mm 100 5 max Outline dimensions ...

Page 26: ...2 typical Motor startup time s 3 5 typical Specification Parameter TOSHIBA HDD2A30BZK01 Storage size formatted 200GB Speed RPM 4 200 Data transfer rate Mb s 268 550 Data buffer size KB 8 192 Average seek time Read ms 12 Motor startup time s 3 5 typical Specification Parameter SEAGATE G8BC00039120 SEAGATE G8BC00039120 Storage size formatted 120GB 160GB Speed RPM 5 400 Data transfer rate Mb s 150 Da...

Page 27: ... Speed DVD R and DVD R at maximum 4 speed DVD RW and DVD RW at maximum 4 speed DVD RAM at maximum 3 speed DVD R Double Layer at maximum 2 speed DVD R Double Layer at maximum 2 4 speed The HD DVD drive is shown in Figure 1 4 The dimensions and specifications of the HD DVD drive are described in Table 1 3 and 1 4 Figure 1 4 HD DVD ROM drive Table 1 3 HD DVD ROM drive outline dimensions Parameter Sta...

Page 28: ... MODE2 supported CD ROM 150 Random DVD ROM 160 Random Access time ms DVD RAM 400 Random Buffer memory CD CD DA CD E G CD MIDI CD ROM XA mode2 form1 and form2 CD TEXT CD ROM mode1 and mode2 MIXED MODE CD CD I mode2 form1 and form2 CD I Bridge Photo CD Video CD Multi session CD Photo CD CD Extra CD R CD RW Portfolio Supported disk format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R Single Layer Ver 1...

Page 29: ...m 4 speed DVD RW and DVD RW at maximum 4 speed DVD RAM at maximum 3 speed DVD R Double Layer at maximum 2 speed DVD R Double Layer at maximum 2 4 speed HD DVD R Double Layer at up to 1 speed The HD DVD R drive is shown in Figure 1 5 The dimensions and specifications of the HD DVD drive are described in Table 1 5 and 1 6 Figure 1 5 HD DVD R drive Table 1 5 HD DVD R drive outline dimensions Paramete...

Page 30: ...Ultra DMA MODE2 supported CD ROM 150 Random DVD ROM 160 Random Access time ms DVD RAM 400 Random Buffer memory CD CD DA CD E G CD MIDI CD ROM XA mode2 form1 and form2 CD TEXT CD ROM mode1 and mode2 MIXED MODE CD CD I mode2 form1 and form2 CD I Bridge Photo CD Video CD Multi session CD Photo CD CD Extra CD R CD RW Portfolio DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R Single Layer Ver 1 0 for Author...

Page 31: ...m unit The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard Figure 1 6 Keyboard See Appendix E for details of the keyboard layout QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 1 17 Downloaded from LpManual com Manuals ...

Page 32: ...imum of 320 000 colors with 1 920 x 1200 WUXGA resolution Figure 1 7 shows a view of the LCD module and Table 1 7 lists the specifications Figure 1 7 LCD module Table 1 7 LCD module specifications Specifications Item SHARP G33C00046110 Number of Dots 1 920 W 1 200 H Dot spacing mm 0 1905 H 0 1905 V Display range mm 365 76 W 228 60 H Outline dimensions 382 2 W 248 0 H 7 0Max D 1 18 CONFIDENTIAL QOS...

Page 33: ...pplies a high frequency current to illuminate the LCD module FL Table 1 8 lists the FL inverter board specifications Table 1 8 FL inverter board specifications Specifications Item G71C0007Y10 Voltage V 5 DC Input Power W 18 Voltage V 900 rms Power W VA 7 10 x 2 output Output Current f 70KHz mA 7 rms x 2 output Downloaded from LpManual com Manuals ...

Page 34: ...onnected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main battery Tab...

Page 35: ...No No G MCH 1R05 P1V 1 05 No No No No No CPU G MC H ICH 1R25 P1V 1 25 No No No No No G MCH ICH 1R5 P1V 1 50 No No No No No G MCH ICH P3V 3 3 No No No No No CK505 SPD P5V 5 0 No No No No No 1R8 B1V 1 8 Yes Yes No No No G MCH Me mory 0R9 B0V 0 9 Yes Yes No No No Memory LN1R0 E1 V 1 05 Yes No Yes No No LAN PHY LN1R8 E1 V 1 8 Yes No Yes No No LAN PHY LAN E3V 3 3 Yes No Yes No No ICH LAN P HY SPI E3V 3...

Page 36: ... 1 10 Battery specifications Battery Name Battery Element Output Voltage Capacity G71C00064210 Main battery G71C00064110 Lithium ion 9 cell 10 8V 7 050mAh Real time clock RTC battery GDM710000041 Nickel hydrogen 2 4V 16mAh 1 8 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In Standby the main battery maintains the current status of...

Page 37: ... to the following Table 1 11 Table 1 11 Time required for charges of main battery Battery type Quick charge Normal charge Battery 9cell 7 050mAh About 3 0 hours About 3 0 to 5 0 or longer hours Charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal Data preservation t...

Page 38: ...y to maintain the date time and other system information in memory Table 1 13 lists the Time required for charges of RTC battery and data preservation time Table 1 13 Time required for charges of RTC battery Condition Time Power ON Lights Power LED About 24 hours Data preservation tome Full charged About 30 days Downloaded from LpManual com Manuals ...

Page 39: ...battery Table 1 14 lists the AC adapter specifications Table 1 14 AC adapter specifications Parameter Specification G71C0007R210 G71C0007R310 2 pin G71C0007S210 3 pin Power 120W Peak 150W Input voltage AC 100V 240V Input frequency 50Hz 60Hz Input current 1 7A or less Output voltage 15 0V Output current 8 0A Downloaded from LpManual com Manuals ...

Page 40: ...1 Hardware Overview 1 9 AC Adapter 1 26 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 41: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures Downloaded from LpManual com Manuals ...

Page 42: ...Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 2 Downloaded from LpManual com Manuals ...

Page 43: ...k 2 38 2 5 USB FDD Troubleshooting 2 39 Procedure 1 FDD Head Cleaning Check 2 39 Procedure 2 Diagnostic Test Program Execution Check 2 40 Procedure 3 Connector Check and Replacement Check 2 41 2 6 2 5 HDD Troubleshooting 2 43 Procedure 1 Partition Check 2 43 Procedure 2 Message Check 2 44 Procedure 3 Format Check 2 45 Procedure 4 Diagnostic Test Program Execution Check 2 46 Procedure 5 Connector C...

Page 44: ...gnostic Test Program Execution Check 2 58 Procedure 2 Connector Check and Replacement Check 2 58 2 13 Wireless LAN Troubleshooting 2 59 Procedure 1 Transmitting Receiving Check 2 59 Procedure 2 Antennas Connection Check 2 60 Procedure 3 Replacement Check 2 61 2 14 Bluetooth Troubleshooting 2 62 Procedure 1 Transmitting Receiving Check 2 62 Procedure 2 Antennas Connection Check 2 63 Procedure 3 Rep...

Page 45: ...ector Check and Replacement Check 2 81 2 21 Intel Turbo Memory Troubleshooting 2 83 Procedure 1 Check on Windows OS 2 83 Procedure 2 Connector Check and Replacement Check 2 84 Figures Figure 2 1 Troubleshooting flowchart 2 4 Figure 2 2 A set of tool for debug port test 2 21 Tables Table 2 1 Battery icon 2 8 Table 2 2 DC IN icon 2 9 Table 2 3 Error code 2 11 Table 2 4 Debug port Boot mode error sta...

Page 46: ...Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 47: ...lacing the system board it is necessary to execute the subtest 03 DMI Information save of the 3 4 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 4 Setting of the hardware configuration in Chapter 3 Also update with the latest EC KBC as describ...

Page 48: ...gure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem 2 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 49: ...h troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer Downloaded from LpManual co...

Page 50: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 1 2 2 4 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 51: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 2 5 Downloaded from LpManual com Manuals ...

Page 52: ...s found on the keyboard test DIAGNOSTICS TEST and pressed key display test ONLY ONE TEST perform the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 6 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 9 7 If an error is ...

Page 53: ...ly perform the Power Supply Troubleshooting Procedures in Section 2 3 2 If a malfunction is detected on the TV turner perform the TV turner Troubleshooting Procedures in Section 2 16 3 If a malfunction is detected on the PCI ExpressCard perform the PCI ExpressCard Troubleshooting Procedures in Section 2 17 4 If a malfunction is detected on the fingerprint sensor perform the Fingerprint Sensor Trou...

Page 54: ...The following icons indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights blue Battery is...

Page 55: ...n blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure 3 Check 3 If the b...

Page 56: ...attern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start 2 10 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 57: ... S3V output 5 h E5V output 6 h E3V output 7 h 1R5 E1V output 8 h 1R8 B1V output 9 h PPV output A h 1R05 P1V output B h 1R5 E1V output C h PGV output D h PGV output E h AMP PFV output F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Common Dock output voltage is over 16 5V 12h Current from the DC power supply is over 12 0A 13h Current from the DC pow...

Page 58: ...ischarge current is over 0 5A 33h Second battery charge current is over 4 3A 34h The compensation value of 0A is not within the limits from design data 400mA 35h Second battery charge current is over 0 3A S3V output Error code Meaning 40h S3V voltage is over 3 47V 45h S3Vvoltage is under 3 14V 46h S3V voltage is under 3 14V or less when the computer is booting up E5V output Error code Meaning 50h ...

Page 59: ...under 1 275V when the computer is powered on 72h 1R5 E1V voltage is under 1 275V when the computer is booting up 73h 1R5 E1V voltage is over 1 275V when EV power is maintained 1R8 B1V Error code Meaning 80h 1R8 B1V voltage is over 2 16V 81h 1R8 B1V voltage is under 1 53V when the computer is powered on 82h 1R8 B1V voltage is under 1 53V when the computer is booting up 84h 1R8 B1V voltage is under ...

Page 60: ...der 1 275V when the computer is powered on B2h 1R5 E1V voltage is under 1 275V when the computer is booting up B4h 1R5 E1V voltage is under 1 275V when EV power is maintained PGV output Error code Meaning C0h PGV voltage is over 1 32V when the computer is powered on off C1h PGV voltage is under 0 85V when the computer is powered on C2h PGV voltage is under 0 85V when the computer is booting up PGV...

Page 61: ...ting up Miscellaneous Error code Meaning F0h The sub clock does not oscillate Check 2 In the case of error code 10h or 12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected firmly go to the following step Connect a new AC adapter and AC power cord If the problem still occurs go to Procedure 5 Check 3 In the case of ...

Page 62: ...o Procedure 4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack Check 2 Make sure the battery pack is properly installed If it is properly installed go to Check 3 Check 3 The battery pack may be completely discharged Wait a few minutes to charge th...

Page 63: ...teps described in Chapter 4 Replacement Procedures When AC adapter is connected Check 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter is not connected When driving with battery pack Check 1 Battery pack may be faulty Replace it with a new one If th...

Page 64: ...scribes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check Downloaded from LpManual com Manuals ...

Page 65: ...message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Bad memory size Check system Then pr...

Page 66: ...go to the HDD Troubleshooting Procedures If error message 22 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTENDED MEMORY PARITY E...

Page 67: ... 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the D port status is F...

Page 68: ...when error F000h Checksum other than boot block skip when returned to S3 F001h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Initialization of SC For models supporting SC HLT at DPORT F003H or F004H when error occurs F002h Key input skipped when returned from S3 When a key is pressed check if it is Tilde key or Tab key skipped when returned from S3 F005h Enables CPU cache...

Page 69: ...le 8s on 4s off 4s HLT after BEEP is sounded for 30s Dport F00BH Prohibition of USB BEEP Key input Waiting for key input FDC reset Setting parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE from the root directory Directory start header and calculates the sector Read 1 sector of ...

Page 70: ...LT after beep sound HLT when DRAM size is 0 F101h SM RAM stack area test HLT When it can not be used as a stack Cache configuration Cache permission L1 L2 Cache CMOS access test at cold boot HLT when an error is detected Battery level check of CMOS CMOS checksum check Initialization of CMOS data 1 Setting of IRT status Setting of boot status and IRT busy flag The rest bits are 0 F102h Storing DRAM...

Page 71: ...ccurs F104h Security check SMRAM initialization APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS F105h Permission of SMI based on ASMI PIT test Cold boot only and initialization Setting of test pattern to channel 0 of PIT 0 Check whether the set test pattern can be read Initialization of PIT channel 0 Setting of timer interruption interval to 55ms Init...

Page 72: ...ontrol of excess of rated input power AC adapter rated over current control CPU Initialization Saving memory configuration to buffer Reading of EC version Update of flash ROM type ACPI table initialization for execution of option ROM Setting of IDE device operation mode Setting of AC 97 Azalia operation mode Initialization of temperature control information KBC initialization VGA display off Reset...

Page 73: ...n SVP initialization For models supporting SVP CMOS data initialization 2 PnP initialization Setting of setup items Waiting for the completion of Multi box status check For models supporting SVP F109h H W setting based on resource Task generation for waiting PnP resource making completion PC card slot initialization SIO initialization For models supporting SIO PnP H W initialization FIR initializa...

Page 74: ...R_STS_BUF Controlling CD POWER SW model supporting CD play Timer initialization start EC initialization Reading of battery information F10Fh INIT_SYSTEM Update of system BIOS Update EDID information for LCD Waiting for VGA chip initialization completion VGA BIOS initialization Waiting for VGA power on F110h INIT_DISPLAY Waiting for Display access completion F111h Calling VGA BIOS F113h DISP_LOGO L...

Page 75: ...f ATA priority Check of key input during IRT waiting for KBC initialization completion Input of password waiting for HDD initialization completion I O LOCK Processing For models supporting I O LOCK F11Eh In the case of Boot TPM Initialization For models supporting TPM F11Fh EX_IO_ROM_CHECK Check of option I O ROM Saving of value in 40 00h For SIO saving restoring Setting of font address for resume...

Page 76: ... of check sum on Runtime side Hibernation branch For models supporting BIOS Hibernation Initialization of Bluetooth For models supporting Bluetooth Check of existence of object maintenance cards Prohibition of unused PC cards Setting Wakeup status data for ACPI HW initialization before Boot Waiting for initialization completion Notifies the DVI connection status to VGA BIOS For models supporting D...

Page 77: ... status 10 10 D port status Inspection items Details F120h Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initialization of SC Clearness of IRT status Update of Checksum on Runtime side F124h Robson Pre Int19h Callback Execute Start F125h Robson Pre Int19h Callback Execute END FFFFh End Downloaded from LpManual com Manuals ...

Page 78: ...to transmit periodically extension command every 25 seconds not to generate time out of power off Clears resume power off status Storing and initializing of special configuration register Prohibits clock control Recognition of suspending for boot resume F137h Branch of resume mode DPORT F138h or boot mode DPORT F13Dh F138h Powering off during resuming Halt of HC Starts sequence for storing display...

Page 79: ...sition to S5 of Bluetooth boot For models supporting Bluetooth Suspending of boot resume for PnP Stores PnP resource information into Flash ROM F13Eh Suspending of boot resume for password Stores password information into Flash ROM F13Fh Waiting for completion of suspending for HDD password Prohibition of PCI arbiter Setting of Wakeup event Power off of PC card Re setting backup current Forced off...

Page 80: ...to turn the power off Resets by EC when required Makes not to send Eject Power Off command when turning the power off by the date check of alarm power on Prohibition of all SMI Initializing of special register in suspend F142h Calculates the check sum of SMRAM and stores it in SMRAM Calculates the checksum of system BIOS in the IRT side Checksum does not match during IRT and Runtime Setting status...

Page 81: ...nerator frequency to 664Hz Measuring CPU clock Permission of SMI other than auto off function Control of excess of rated input power Control of battery discharging current 1CmA Control of excess of rated current of AC adapter Dividing for measuring of IRT time Setting to clock generator Check of parameter block A Initializing of CPU Updating micro code Judge of CPU type Check of supporting Geyserv...

Page 82: ...ion of VGA power down control because the VGA configuration can not be seen Processing of RESUME for PCI Recovery of PCMCIA card Error when an ATA card is pulled out Resume error DPORT F17Bh Recovery of each device 1 Executing of dividing process of device detection of PC card Check of HDD pack connection Resume error when HDD is mounted DPORT F172h F12Ch Start of IDE device resume sequence Recove...

Page 83: ...est Check 1 If the D port is status F11Eh or F120h is displayed go to HDD Trouble shooting Procedure in Section 2 6 Check 2 If any other D port status error code is displayed perform Procedure 3 D port error code is as follows Error code Contents F003h or F004h SC initialization error F00Bh BIOS update error F117h Exception check error F121h Clock generator error Downloaded from LpManual com Manua...

Page 84: ...t 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test It is not supported 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement Check System board...

Page 85: ...ctor Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure 2 Detailed operation...

Page 86: ...ther errors occur while executing the FDD diagnostics test go to Check 1 Table 2 7 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error FFh Data compare e...

Page 87: ...ing 5 ports System board x 4 ports and Sound USB Jack board x 1 port Check 1 Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 NOTE When checking the connection be sure to check it with care for the followings 1 Cable can not be disconnected from the connector 2 Cable is connected straight to...

Page 88: ... and check if it works properly If it does not work properly perform Check 3 Check 3 USB FDD may be faulty Replace it with a new one If the problem still occurs perform Check 4 Check 4 System board and Sound USB Jack board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures Downloaded from LpManual com Manuals ...

Page 89: ...nd start the computer Perform the following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDISK menu and choos...

Page 90: ...s this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the DOS transfer the system to the 2 5 HDD If the system is not transferred go to Procedure ...

Page 91: ...t program refer to the Chapter 3 Check 1 Format the 2 5 HDD using DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a format option phys...

Page 92: ...e described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 8 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04 HDD RECORD NOT FO...

Page 93: ... is are firmly connected to the connector s on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 One of HDD s may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still occurs perform Check 3 Check 3 System board may b...

Page 94: ...nostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does ...

Page 95: ...oard cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one following the instr...

Page 96: ...ructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not occur touch pad i...

Page 97: ...rmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch Pad or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 T PAD FingerSenser board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If ...

Page 98: ... external monitor port then boot the computer The computer automatically detects the external monitor If the external monitor works correctly the internal LCD may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor system board may be faulty Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is sto...

Page 99: ...on fluorescent lamp is connected to FL inverter board by HV cable Their cables may be disconnected from system board or FL inverter board Disassemble the computer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and restart the computer If the problem still occurs go to Procedure 4 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 2 53 ...

Page 100: ...eplace fluorescent lamp with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still occurs perform Check 2 Check 2 LCD FL cable may be faulty Replace FL LCD cable with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 3 Check 3 FL inverter may...

Page 101: ...Check and Replacement Check The connection may be defective among the optical disk drive and system board Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedure and perform the following checks Check 1 Make sure optical disk drive is firmly connected to the connector on system board If the connection is loose reconnect it firmly and r...

Page 102: ...If any error is detected perform Procedure 2 Procedure 2 Connector Check and Replacement Check MDC Modem Daughter Card is used as the modem for this computer MDC is connected to the system board If modem malfunctions the connection of cable board and module may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedure and pe...

Page 103: ...t with a new one If the problem still occurs perform Check 3 Check 3 MDC may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedure If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the instruction in Chapter 4 Replacement Procedure Downloaded from LpManual com Manuals ...

Page 104: ...t program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check LAN cable is connected to system board If LAN malfunctions the connection of the cable and board may be defective Otherwise they may be faulty Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board If the problem still occurs perform Check 2 Check 2 LAN ca...

Page 105: ...acement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Chapter 3 Tests and D...

Page 106: ...lem still occurs perform Check 2 Check 2 Make sure wireless LAN card PCI E Mini Card is firmly connected to the CN2600 on the system board If the connection is loose connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If wireless LAN anten...

Page 107: ... the following checks Check 1 Wireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 System board may be fa...

Page 108: ...eck Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position If the switch is Off turn it On Check 1 Execute Bluetooth test program to check the transmitting receiving function of Bluetooth You will need a second computer that can communicate by Bluetooth Perform the test following the instructions described in Chapter ...

Page 109: ... If the problem still occurs perform Check 2 Check 2 Make sure that Bluetooth flat cable is firmly connected to the CN4400 on system board If the connection is loose or disconnected connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that Bluetooth antenna cable is firmly connected to the connector on Bluetooth module If Bluetooth antenna cable i...

Page 110: ...llowing the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Bluetooth flat cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 Bluetooth module may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Pr...

Page 111: ...gram Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure As the connection may be defective disassemble the computer and check each connection...

Page 112: ...ng the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 9 Check 4 Speaker may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 6 Check 5 Woofer may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Chec...

Page 113: ...roblem still occurs perform Check 2 Check 2 TV antenna cable may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 3 Check 3 Splitter cable may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 4 Check 4 Splitter may be faulty Replace it with a new one following the steps in Ch...

Page 114: ...t with a new one following the steps in Chapter 4 If the problem still occurs perform Check 8 Check 8 2nd TV tuner may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 9 Check 9 System board may be faulty Replace it with new one following the instructions in Chapter 4 Downloaded from LpManual com Manuals ...

Page 115: ...he card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The Bridge media is connected to IS2140 on the system board Bridge media supports SD memory card SDIO card Memory stick Memory stick Pro xD Picture card Multimedia card Check 1 Bridge media and system board may be disconnected Make sure the Bridge media is firmly inserted to IS2140 on ...

Page 116: ...is recognized on the Device Manager window Marvell Yukon 88E8053E PCI E Gigabit Ethernet Controller 2 2 is displayed in the PC with a built in LAN of Gigabit because the controller is the same one 2 is not displayed in the PC with a built in LAN of 10 100 Megabit 4 After confirmation take a Safety Remove procedure and pull out the Gigabit Ether ExpressCard 2 USB2 0 5in1 ExpressCard 1 Insert the US...

Page 117: ...failed in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the fingerprint senso...

Page 118: ...pe a new password 6 Press Tab key 7 Type the password again 8 Click Create Password button 9 When Do you want to make your files and folders private appears in Computer administrator click Yes Make Private Procedure 2 Registration of fingerprint 1 Logon by user s account to register the fingerprint 2 Open Start All Programs Protector Suite QL User Enrollment 3 After displaying User Enrollment clic...

Page 119: ...ick Next When the finger print has been enrolled User s Password appears Slide your finger enrolled or type the password Click Next 1 Type the Windows logon password in Enter your password and click Next User s Password appears QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 2 73 Downloaded from LpManual com Manuals ...

Page 120: ...ubleshooting 2 Confirm that the box of Run interactive tutorial is checked when proceeding wit seeing Tutorial and click Next 3 Watch the Video carefully click Next 2 74 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 121: ...ight side of the touchpad panel and slide your finger sideways Slide your finger four times Four boxes are filled with fingerprints At this time when you click the Replay video you can watch the video that you have watched in Procedure 6 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 2 75 Downloaded from LpManual com Manuals ...

Page 122: ... reading and want to practice again click Try again When you have fully succeeded in four times of reading the message of Fully succeeded appears 5 Click Next The display of User s Fingers 6 Click the box you want to enroll 2 76 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 123: ...ge of Succeeded appears When you do not enroll your finger within two minutes after User s Fingerprint has been displayed an error message appears At the time click OK and enroll your fingerprint When you attempt to enroll your finger that has been enrolled you can not enroll Enroll your other finger again 10 Enroll another finger in Procedure 9 Enroll two fingers at least 11 The display that reco...

Page 124: ...kup password two times in the following display This password is different from the password of Windows logon 14 Click Next The Finish display appears 15 Click Finish Welcome display appears 2 78 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 125: ...istered and slide your finger sideways When authenticated Success is displayed in the fingerprint authentication display When not authenticated well warning message appears If you fail continually ten times or more you can not use the fingerprint authentication about one minute When not authenticated type the password to logon to Windows QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 2 79 Down...

Page 126: ...ected to the T PAD FingerSenser board and system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 T PAD FingerSenser board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace ...

Page 127: ... edge of the screen Move the pointer to the left on the screen to show the menu When the menu appears double click the icon for Web Camera to operate the web camera If any troubles occur on recording replaying of still or moving images perform Procedure 2 Procedure 2 Connector Check and Replacement Check The connection of the web camera microphone and system board may be defective Otherwise they m...

Page 128: ...ocedures and check the operation again If the problem still occurs perform Check 4 Check 3 If any sound is not produced from the speakers the microphone may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures and check the operation again If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the st...

Page 129: ...e 1 Check on Windows OS Use the software Intel Turbo Memory Console which is originally prepared in the computer to check if the Intel Turbo Memory is operating without problems Start the Intel Turbo Memory Console and confirm the followings Check marks are attached to Enable Windows ReadyBoost and Enable Windows ReadyDrive The values for Windows ReadyBoost and Windows ReadyDrive are Enabled and T...

Page 130: ...the check follow the steps described in Chapter 4 If the connection is loose reconnect the card firmly If the problem still occurs perform Check 2 System board CN2650 PCI E MINI card Intel Turbo Memory card Robson Check 2 The Intel Turbo Memory card may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures and check the operation again If the problem still occ...

Page 131: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics Downloaded from LpManual com Manuals ...

Page 132: ...Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 3 Downloaded from LpManual com Manuals ...

Page 133: ...setting tool 3 7 3 2 3 Heatrun test program 3 7 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 10 3 5 Subtest Names 3 11 3 6 System Test 3 13 3 7 Memory Test 3 15 3 8 Keyboard Test 3 16 3 9 Display Test 3 17 3 10 Floppy Disk Test 3 20 3 11 Printer Test 3 20 3 12 Async Test 3 24 3 13 Hard Disk Test 3 25 3 14 Real Timer Test 3 28 3 15 NDP Test 3 30 3 16 Expansion Test 3 31 3 17 CD ...

Page 134: ...2 Operations 3 51 3 25 System Configuration 3 55 3 25 1 Function Description 3 55 3 25 2 Operations 3 56 3 26 Wireless LAN Test Program Intel made b g a b g Setting up of REF PC 3 57 3 27 Wireless LAN Test Program on DUT PC Intel made 3 62 3 27 1 Wireless LAN Test Program Intel made Golan on DUT PC 3 62 3 27 2 Wireless LAN Test Program Intel made Kedron on DUT PC 3 62 3 28 LAN Modem Bluetooth IEEE...

Page 135: ...rror status names 3 34 Table 3 3 Hard disk controller status register contents 3 37 Table 3 4 HDC Error register contents 3 38 Table 3 5 Error message 3 71 Table 3 6 Error code for Bluetooth test BD_ADDR 3 72 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 76 Table 3 8 Common error code 3 78 Downloaded from LpManual com Manuals ...

Page 136: ...Tests and Diagnostics 3 vi CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 137: ...Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup by OS in the Device Config 3 1 1 Dia...

Page 138: ...itor ID Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN test RGB wraparound connector Expansion test Module cable and RJ11 connector checker Modem test Headphones Sound te...

Page 139: ...anual 960 632 CONFIDENTIAL 3 3 The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D Downloaded from LpManual com Manuals ...

Page 140: ...and Enter To start the Heatrun test press 3 and Enter CAUTION Check if EMM386 resides If resides the following message displayed and the test program ends Because an error occurs in the memory test Can not execute in a virtual 8086 mode If the EMM386 doesn t reside execute each program module NOTE When replacing the system board be sure to execute the following procedures 1 Before replacing the sy...

Page 141: ...ess Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program Set the highlight bar to 1 and press Enter The following DIAGNOSTIC TEST MENU will appear TOSHIBA personal computer XXXXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRINTER TE...

Page 142: ... key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX SUB TEST MENU 01 ROM checksum 02 Fan ON OFF 03 Geyserville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The fol...

Page 143: ...ror Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 6 describes the function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After selecting this test the...

Page 144: ...putting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is displayed Input the computer s version number and press Enter e g PC18...

Page 145: ...loppy disk Subtest 03 DMI information recovery NOTE 1 After replacing the system board be sure to execute this subtest and copy the DMI information to a new system board 2 Since the data of UUID is updated every time when this subtest DMI information recovery is done the saved UUID data is not written This is one of tools to copy the DMI information to a new PCB after replacing This subtest writes...

Page 146: ...er to select the 3 Heatren After selecting this test the same subtests as 3 24 RUNNING TEST is executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu Downloaded from LpManual com Manuals ...

Page 147: ...ille Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequential read Seq...

Page 148: ...Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 12 CD ROM DVD ROM 0...

Page 149: ...appear Fan number select 1 FAN 1 2 FAN 2 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution is 0000Rpm Then press Enter ...

Page 150: ...s chip is not supported Subtest 04 Quick Charge This subtest checks the status for the quick charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number XXXXXX XXXXX PCN BND Number XXXXXXXXXX Pres...

Page 151: ...ximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit miss ratio on off s...

Page 152: ... code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code Character cod...

Page 153: ... VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green and blue Next it dis...

Page 154: ...e 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds then returns to the DISPLAY TEST ...

Page 155: ...HHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and return ...

Page 156: ...art track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX SUB T...

Page 157: ...forms a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address data This subtest writes random data to random addresses on ...

Page 158: ...ill appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple Pattern This subtest prints characters for code...

Page 159: ...nts the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested QOSMIO G40 Maintenance Manua...

Page 160: ...IR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This subtest receives th...

Page 161: ...sts use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test drive number select 1 HDD 1 2 HDD 2 0 HDD 1 2 1 Input the number o...

Page 162: ...TUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentially back to track ...

Page 163: ...r D25114 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Sequential write...

Page 164: ...R KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the test press Enter S...

Page 165: ... erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter Downloaded from LpManual com Manuals ...

Page 166: ...s Enter and follow the directions on the screen CAUTION Judge the existence of high speed operation processor by 1bit of the composition byte If exists the bit is 1 Test only when the high speed operation processor exists Subtest 01 NDP test This test checks the following functions of NDP Control word Status word Bus Addition Multiplication Downloaded from LpManual com Manuals ...

Page 167: ...or is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx W...

Page 168: ...subtest monitor supporting EDID Extended Display Identification Data is required Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command CAUTION It becomes NG because the priority is given to the internal monitor in a simultaneous display mode Downloaded from LpManual com Manuals ...

Page 169: ... TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from random addre...

Page 170: ... ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET DESCR ERROR ...

Page 171: ...FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 40 80 11 AA...

Page 172: ...OL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATTENTION MEDI...

Page 173: ...rror register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault condition occ...

Page 174: ...orrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate command...

Page 175: ... the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu QOSMIO G20 1 Pressed Key Display 2 Touch Pad 3 Wireless communication Switch 4 USB 5 LED 6 Touch Sensor Button 7 AV Navi Button 8 Volume 9 Exit to Common Test Press test number 1 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Enter...

Page 176: ... When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key 3 40 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 177: ...ur finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time QOSMIO G40 Maintenanc...

Page 178: ...ch to ON position Then following message appears in the display Wireless communication Switch OFF After Sliding the switch to OFF position return to the ONLY ONE TEST menu automatically Subtest 04 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB port works properly The following menu appears in the display USB Port Select XXXXXXXXX 0 P...

Page 179: ...the LED of HDD status blinks properly Press any key and following message appears in the display Caps Num Overlay BT W LAN LED test Confirm each LED lights properly 1 Press Caps Lock key Caps on off 2 Press Fn F10 key Arrow on off 3 Press Fn F11 key Num on off 4 Slide BT W LAN switch L R on off Press Enter and following message appears in the display Check PowerSW LED Green Check if the Power Swit...

Page 180: ... 0 9 A Press the indicated touch sensor button 0 then following message will appear in the display Press button 1 As the same way press the indicated touch sensor button and carry on the touch sensor button test If wrong key is pressed following message will appear in the display Press any key Pressing any key indication of pressing touch sensor button will appear in the display again Unless the r...

Page 181: ...the ONLY ONE TEST menu automatically Subtest 08 Volume This subtest checks if Volume control dial works properly Step1 The following message appears in the display Volume test Volume Down Please turn Volume control dial to the left Step2 The following message appears in the display Volume test Volume Up Please turn Volume control dial to the Right After checking Volume return to the ONLY ONE TEST ...

Page 182: ... 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The display automatic...

Page 183: ...M This function can store data on a floppy disk or output the data to a printer The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off the error informatio...

Page 184: ... 2 Prev 3 Exit 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printe...

Page 185: ...n sequence 1 System test subtest 01 2 Memory test subtests 01 02 06 3 Display test subtest 01 4 Real timer test subtest 02 5 HDD test subtests 01 6 FDD test subtests 02 The system automatically detects the number of floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear in the display in...

Page 186: ... DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents of the f...

Page 187: ...lect 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD TYPE HEAD X...

Page 188: ...E TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to be copied in...

Page 189: ...ear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the disk and du...

Page 190: ...d l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU Downloaded from LpManual ...

Page 191: ...OM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number of ASYNC ports 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector Drive size Manufact...

Page 192: ... VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector XX X Hard Disk Dr...

Page 193: ... check of 11b 11bAP AP for check of 11g 11gAP Make the security functions of AP WEP WPA etc invalid REF Reference PC Cross cable DUT Device Under Testing DUT Device Under Testing REF Reference PC 11a b g AP Cross cable Configuration of equipment for transmitting receiving test How to setup the REF PC Set up the wireless LAN environment needed for the test before the start of Responder program on R...

Page 194: ...omputer window and click My Network places on the left column 3 Click View network connections on the left column 4 The Network Connections window appears Double click Local Area Connection Network Connections window 3 58 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 195: ...ies window Local Area Connection Properties window 6 Select Protocol on the Select Network Component Type window and click Add button Select Network Component Type window 7 Click Have Disk button on the Select Network Protocol window Select Network Protocol window QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 3 59 Downloaded from LpManual com Manuals ...

Page 196: ...t Network Protocol window appears again In the Network Protocol DDK PACKET Protocol will appear Then click OK to start the installation Select Network Protocol window 10 When the installation is completed Local Area Connection Properties will appear Confirm that the DDK PACKET Protocol is added Click Close button to finish the setup of REF PC Local Area Connection Properties window 3 60 CONFIDENTI...

Page 197: ...vailable Windows XP only How to start Double click WTWINSVR icon How to start 1 Double click wtwinsvr icon The following screen will appear Startup screen of wtwinsvr program 2 Enter the number of Network Adapter used on REF PC enter 1 for example above Then the following screen will appear Start the test program on DUT Screen while running the wtwinsvr program The REF PC is waiting for the start ...

Page 198: ...enu appears in the display Intel PRO Wireless XXXABG Network Connection Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of 11a b g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press En...

Page 199: ...ection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all F MAC XXXXXXXXXXXX MAC Address Che...

Page 200: ...wing message which antenna is defective is displayed Main Antenna Test NG Aux Antenna Test NG Press any key and return to the test menu Subtest04 Communication test of 11a mode This subtest execute transmitting receiving test in 802 11a mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defect...

Page 201: ...ge will appear in the display When pressing any key the following message is displayed 11g Communication Test NG When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest06 All the tests of 11a b g Card All the tests is execute...

Page 202: ...ce T D Menu 1 SKU check of Module 2 MAC Address Check 3 Communication test of 11a mode 4 Communication test of 11b mode 5 Communication test of 11g mode 6 All the tests of Wireless WiFi Link 4965 Module SKU MAC Check communication test SELECT TEST No 1 6 To execute the subtest input the subtest number and press Enter Subtest01 SKU check of module This subtest displays SKU information on the wirele...

Page 203: ...s the MAC address Selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all F MAC XXXXXXXXXXXX MAC Address Check NG Press any key and return to the test menu When a defective is detected in t...

Page 204: ...reless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest04 Communication test of 11b mode This subtest execute transmitting receiving test in 802 11a mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defective is f...

Page 205: ...ppear in the display When pressing any key the following message is displayed 11g Communication Test NG When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Defective wireless LAN card Disappearance of MAC address data Checking the connection execute the subtest again Subtest06 All the tests of Wireless WiFi Link 4965 Module All the tests i...

Page 206: ...ing message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth Not used 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 28 1 LAN test To execute LAN test press 1 and Enter The following message will...

Page 207: ...PLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 3...

Page 208: ...ssage will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 72 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from...

Page 209: ... 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed and the following me...

Page 210: ...ction is also available A Bluetooth card should be installed on the target computer Install the Bluetooth function by clicking All Programs TOSHIBA Bluetooth Bluetooth Settings Test procedure 1 Enable the Bluetooth function of the responder device 2 Make sure the wireless communication switch of the target computer is set to ON position 3 Right click the Bluetooth icon on the lower right screen of...

Page 211: ...uetooth address of the responder device appears the Bluetooth card and antenna connection are OK If the BT address of the responder device does not appear check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4 Replacement Procedures QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 3 75 Downloa...

Page 212: ... 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set This program is exec...

Page 213: ...TIAL 3 77 3 29 Sound Test program Sound TEST disk cannot be used in Qosmio G40 Therefore please test the sound on Windows OS 1 Play a music file 2 click TOSHIBA utility PC diagnostic tool to test the sound Please check operation of speakers by one of methods Downloaded from LpManual com Manuals ...

Page 214: ...D Password a HDD b HDD Password Mode c User Password d Master Password 5 Boot Priority a Boot Priority b HDD Priority 6 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Auto Power On f Start Up Logo g Sound Logo h Qosmio AV Controller i Beep Volume j Diagnostic Mode k USB During Bootup 7 Configuration 8 Battery a Battery Sav...

Page 215: ... a Built in HDD1 b Built in HDD2 c CD ROM 10 PCI Bus 11 Display a LCD Display Stretch b TV Type 12 Peripheral a Internal Pointing Device 13 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support 14 PCI LAN a Built in LAN Downloaded from LpManual com Manuals ...

Page 216: ...cs 3 30 SETUP 3 30 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears 3 80 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 217: ...3 30 SETUP 3 Tests and Diagnostics QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 3 81 Downloaded from LpManual com Manuals ...

Page 218: ...he system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next time the current c...

Page 219: ...llows you to set or reset the user password for power on Registered A password has been registered Not Registered Change or remove the password Default a Supervisor Password This setting which is displayed on the first page of the setup screen allows you to register a Supervisor Password of the computer Registered Supervisor Password has been registered Not Registered Supervisor Password has not b...

Page 220: ...ls refer to the User s Manual 5 Boot Priority a Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting FDD HDD CD ROM LAN The computer looks for bootable files in the following order FDD HDD CD ROM 1 and LAN HDD CD ROM LAN FDD The computer looks for bootable files in the following order HDD CD ROM LAN and FDD FDD CD ROM LAN HDD The co...

Page 221: ...cting boot command from USB 2 NOTE When 2nd HDD is not installed this option does not appear in the menu If the boot command can not be detected from the prior HDD booting target changes to other devices Not detected from the other one 6 Others Whether or not you need to configure the computer with these options depends primarily on the kind of software or peripherals you use a Core Multi Processi...

Page 222: ...er overflow problem on unauthorized access Available Enable the Execute Disable Bit function Not Available Disable the Execute Disable Bit function Default d Virtualization Technology Virtualization Technology sets enable or disable of the Intel Virtualization Technology installed in the CPU Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual mac...

Page 223: ...om the battery Disabled Wake up on LAN function whenoperating from the battery Default NOTE 1 Do not remove the AC adaptor and battery pack at the same time when you use this feature If you do so data saved by the resume function will be lost You must also reset this option 2 If you have set a password and the computer boots by the Auto Power On function and Standby is on the computer will start w...

Page 224: ... USB Sleep and charge This Option sets up whether a power supply is supplied to a USB device when PC is in a Sleep mode state Disabled A power supply is not supplied in a Sleep mode state Default Enabled Mode1 A power supply is supplied in a Sleep mode state Enabled Mode2 A power supply is supplied in a Sleep mode state k Language During Bootup This option is displayed only a TCL model The languag...

Page 225: ...lowing shows full power settings Low Power The following shows low power settings NOTE Display of the LCD Brightness will be changed in the condition below 1 Operating the battery 2 Using the AC adapter User Setting Use this option to set the battery save parameters on the sub window BATTERY SAVE OPTIONS Battery Save Options Processing Speed This feature changes the CPU processing speed High CPU o...

Page 226: ...on automatically When the CPU temperature falls to a normal range the fan turns off Battery optimized If the CPU becomes too hot the processing speed is lowered If the temperature is still too high the fan turns on When the CPU temperature falls to a normal range the fan is turned off and the processing speed is increased NOTE Too hot condition may cause defect on the CPU When the hot condition co...

Page 227: ...tting of the drive address and interrupt level This cannot be changed 10 PCI Bus This option displays the interrupt level for the Card Bus in the computer It is for information only and cannot be changed PCI BUS IRQ10 IRQ11 11 Display This group of options configures the computer s display b LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen Enabled Ena...

Page 228: ... the Legacy support condition of the USB keyboard and the USB mouse Enabled Enables LEGACY support Default USB keyboard USB mouse are available without the driver Disabled Disables LEGACY support b USB FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk drive When a computer is FDD built in model this option is not displayed Enabled Enables LEGACY support Defa...

Page 229: ...O G40 Maintenance Manual 960 632 CONFIDENTIAL 3 93 This option sets the Enable Disable of the built in LAN functions Enabled Enables built in LAN functions Default Disabled Disables built in LAN functions Downloaded from LpManual com Manuals ...

Page 230: ...3 Tests and Diagnostics 3 30 SETUP 3 94 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 231: ... CONFIDENTIAL Chapter 4 Replacement Procedures Downloaded from LpManual com Manuals ...

Page 232: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 4 Downloaded from LpManual com Manuals ...

Page 233: ...8 4 11 Cover assembly Base assembly 4 32 4 12 Speaker 4 38 4 13 Woofer 4 40 4 14 USB Jack board 4 41 4 15 Battery lock Battery latch 4 43 4 16 Optical disk drive 4 44 4 17 AV IN board F jack Rear con cover 4 47 4 18 Splitter TV antenna holder 4 51 4 19 1st tuner 4 55 4 20 2nd tuner 4 56 4 21 RTC battery 4 57 4 22 1bit amp 4 59 4 23 LED board 4 60 4 24 Touch pad Fingerprint sensor board 4 61 4 25 C...

Page 234: ...olume board 4 87 4 35 LCD assembly Hinge assembly 4 89 4 36 LCD unit FL inverter 4 93 4 37 Display latch cover 4 99 4 38 Display latch hook 4 100 4 39 Wireless LAN antennas Bluetooth antenna 4 101 4 40 Tweeter 4 107 4 41 Internal microphone web camera 4 110 4 42 Hinge 4 112 4 43 Fluorescent lamp 4 116 4 43 1 Replacing the 17 1 inch Sharp Fluorescent Lamp 4 117 Downloaded from LpManual com Manuals ...

Page 235: ...igure 4 16 Removing the Bluetooth module 4 26 Figure 4 17 Removing the wireless LAN card hold plate 4 28 Figure 4 18 Removing the wireless LAN antenna cable three antenna cables 4 29 Figure 4 19 Removing the wireless LAN antenna cable two antenna cables 4 30 Figure 4 20 Removing the wireless LAN card 4 30 Figure 4 21 Removing the LCD connector cover 4 32 Figure 4 22 Removing the cover assembly bas...

Page 236: ... 44 Removing the LED board 4 60 Figure 4 45 Removing the touch pad fingerprint sensor board 4 61 Figure 4 46 Removing the fingerprint sensor board 4 62 Figure 4 47 Removing the cover latch 4 64 Figure 4 48 Removing the AV controller button 4 66 Figure 4 49 Removing the GPU heat sink North bridge heat sink 4 68 Figure 4 50 Removing the GPU fan 4 69 Figure 4 51 Sticking a new insulator 4 70 Figure 4...

Page 237: ...4 94 Figure 4 70 Removing the LCD cable 4 95 Figure 4 71 Removing the LCD support 4 96 Figure 4 72 Removing display latch cover 4 99 Figure 4 73 Removing the display latch hook 4 100 Figure 4 74 Removing the wireless LAN antenna Bluetooth antenna 4 101 Figure 4 75 Removing the tweeter 4 107 Figure 4 76 Removing the internal microphone web camera 4 110 Figure 4 77 Removing the LCD mask 4 112 Figure...

Page 238: ...4 Replacement Procedures 4 viii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 239: ...in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed All FRUs down to the 4 2 Battery pack to 4 10 Wireless LAN card must be removed Removing a Cover assembly Base assembly Th...

Page 240: ...lled to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners CAUTION 1 Confirm that r...

Page 241: ...escribed in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large number of screws K...

Page 242: ...l the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip connectors lift up the flip plate frees the cable and allow it to be pulled ou...

Page 243: ...screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentage of successful repairs and sav...

Page 244: ... Use however the PH point size 1 screwdriver for screws fixing the memory slot cover and keyboard Press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered len...

Page 245: ...sier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw shape B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm BIND screw Downloaded from LpManual com Manuals ...

Page 246: ...nals when removing the battery pack Similarly do not drop knock scratch disassemble twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Turn the computer upside down 4 Release the battery lock Battery lock Figure 4 1 Removing the battery pack 1 4 8 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded ...

Page 247: ...into the slit and pull up the battery pack to remove Battery latch Battery pack Slit Figure 4 2 Removing the battery pack 2 NOTE Dispose of the used battery pack in accordance with the laws and ordinances of your local authority QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 9 Downloaded from LpManual com Manuals ...

Page 248: ...ry pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Place the connector side of the battery first into the slot and insert it carefully 4 Slid...

Page 249: ... of the computer system you are using 1 Push the eject button It will pop out when you release it Then press the eject button once more to eject an ExpressCard or PC card 2 Grasp an ExpressCard or PC card and remove it NOTE If an ExpressCard or PC card is not inserted all the way the eject button may not pop out Be sure to push an ExpressCard or PC card firmly and press the eject button again Expr...

Page 250: ... the ExpressCard PC card The following describes the procedure for installing the ExpressCard PC card See Figure 4 3 and 4 4 1 Make sure the eject button does not stick out 2 Insert the ExpressCard or PC card and press it until it is securely connected 4 12 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 251: ...ge Media manual or the manuals of the computer system you are using 1 Push the Bridge media It will pop out partly when you release so pull out the card For an instance SD card is described in the figure 4 5 Bridge media SD card Figure 4 5 Removing the Bridge media Installing the Bridge media The following describes the procedure for installing the Bridge media See Figure 4 5 1 Insert the Bridge m...

Page 252: ...ice 1 Turn the computer upside down 2 Remove the following screw securing the HDD 1 slot cover M2 5 6B FLAT HEAD screw 1 3 Insert your finger into the slit and remove the HDD 1 slot cover 4 Remove the HDD 1 assembly from the connector of the HDD 1 cable HDD 1slot cover HDD 1assembly M2 5x6B FLAT HEAD HDD 1 cable Slit Figure 4 6 Removing the HDD 1 assembly 4 14 CONFIDENTIAL QOSMIO G40 Maintenance M...

Page 253: ...ow 7 Insert your finger into the slit and remove the HDD 2 slot cover 8 Remove the following screw securing the HDD 2 assembly M2 5 6B FLAT HEAD screw 1 9 Remove the HDD 2 assembly from the connector on the system board HDD 2 assembly HDD 2 slot cover M2 5x6B FLAT HEAD M2 5x6B FLAT HEAD Slit Figure 4 7 Removing the HDD 2 assembly QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 15 Downloaded f...

Page 254: ...D M3 0x4C S THIN HEAD HDD holder 1 HDD 1 Figure 4 8 Removing the HDD 1 11 Remove the following screws and separate the HDD 2 holder and HDD 2 assembly M3 0 4C S THIN HEAD screw 4 HDD holder 2 HDD 2 M3 0x4C S THIN HEAD M3 0x4C S THIN HEAD Figure 4 9 Removing the HDD 2 4 16 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 255: ...head screws screw torque must be set in 0 294 N m 3 0Kgf cm for four screws securing the HDD holder 3 Connect the HDD 2 assembly to the connector on the system board 4 Install the HDD 2 assembly into the HDD 2 slot and secure it with the following screw M2 5 6B FLAT HEAD screw 1 5 Install the HDD 2 slot cover to the slot and secure it with the following screws M2 5 6B FLAT HEAD screw 2 6 Connect t...

Page 256: ...e memory access problems Never press hard or bend a memory module Removing the memory module To remove the memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 10 and 4 11 1 Loosen the screws securing the memory slot cover 2 Insert your finger into the slit and remove the memory slot cover Screw Memory slot cover Slit Figure 4 10 Removing the me...

Page 257: ...ct firmly CAUTION Be sure to install a memory module to slot A The computer does not boot when a memory module in installed into slot A After installing the memory module confirm that the memory module is secured with the left and right latches Never press hard or bend a memory module 2 Install the memory slot cover and secure it with the screws 3 When the power of the computer is turned on the co...

Page 258: ...owing screw and CPU fin cover M2 5 4B FLAT HEAD screw 1 2 Remove the fan hood from the slot CPU fin cover Fan hood M2 5x4B FLAT HEAD Cooling fin Figure 4 12 Removing the fan hood Installing the Fan hood The following describes the procedure for installing the fan hood See Figure 4 12 1 Install the fan hood to the slot 2 Install the CPU fin cover and secure it with the following screw M2 5 4B FLAT ...

Page 259: ... Insert your fingers into the slits the keyboard holder Then lift up the keyboard holder while unlatching 2 Remove the following screws M2 5 4B FLAT HEAD screw 2 3 Lift the upper side of the keyboard while pushing the latch and turn the keyboard face down on the palm rest Keyboard holder M2 5x4B FLAT HEAD M2 5x4B FLAT HEAD Latch Keyboard Slit Slit Figure 4 13 Removing the keyboard holder QOSMIO G4...

Page 260: ...AD screw 1 5 Disconnect the keyboard cable from the connector CN3230 on the system board and remove the keyboard M2 5x4B FLAT HEAD CN3230 Keyboard cable Keyboard support plate Keyboard Figure 4 14 Removing the keyboard 4 22 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 261: ...wn Connect the keyboard cable to the connector CN3230 on the system board 2 Install the keyboard support plate and secure it with the following screw M2 5 4B FLAT HEAD screw 1 3 Turn the keyboard face up and put it on the computer Make sure that there is no space between the keyboard and the computer 4 Secure the keyboard with the following screws M2 5 4B FLAT HEAD screw 2 5 Install the keyboard h...

Page 262: ...DC See Figure 4 15 1 Remove the following screws securing the MDC M2 0 4B BIND screw 2 2 Lift the MDC straight above to remove it from the connector CN3010 on the system board 3 Disconnect the modem cable from the connector on the MDC M2 0x4B BIND MDC Modem cable CN3010 Figure 4 15 Removing the MDC 4 24 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 263: ...procedure for installing the MDC See Figure 4 15 1 Connect the modem cable to the connector on the MDC 2 Connect the MDC to the connector CN3010 on the system board by pressing it carefully Be careful not to damage the MDC and connector 3 Secure the MDC with the following screws M2 0 4B BIND screw 2 Downloaded from LpManual com Manuals ...

Page 264: ...module 3 Push the stopper as shown in the figure below and take out the Bluetooth module from the slot 4 Disconnect the Bluetooth flat cable from the connector on the Bluetooth module 5 Disconnect the Bluetooth flat cable from the connector CN4400 on the system board Bluetooth antenna cable Bluetooth flat cable CN4400 Bluetooth module Glass tape Stopper Figure 4 16 Removing the Bluetooth module 4 ...

Page 265: ...g the Bluetooth module See Figure 4 16 1 Connect the Bluetooth flat cable to the connector CN4400 on the system board 2 Connect the Bluetooth flat cable to the connector on the Bluetooth module 3 Install the Bluetooth module into the slot 4 Connect the Bluetooth antenna cable to the connector on the Bluetooth module 5 Stick the glass tape in place Downloaded from LpManual com Manuals ...

Page 266: ... for removing the wireless LAN card See Figure 4 17 to 4 20 1 Remove the following screw and wireless LAN card hold plate M2 5 4B FLAT HEAD screw 1 M2 5x4B FLAT HEAD Wireless LAN card hold plate Figure 4 17 Removing the wireless LAN card hold plate 4 28 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 267: ...black antenna cables are connected and the other type has three connectors to which white black and gray antenna cables are connected 3 Remove the following screws securing the wireless LAN card M2 0 4B BIND screw 2 Wireless LAN card Wireless LAN antenna cable M2 0x4B BIND Figure 4 18 Removing the wireless LAN antenna cable three antenna cables QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 ...

Page 268: ...nna cables 4 Disconnect the wireless LAN card from the connector CN2600 on the system board Wireless LAN card Wireless LAN antenna cable M2 0x4B BIND Wireless LAN card CN2600 Figure 4 20 Removing the wireless LAN card 4 30 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 269: ...rd and press it to connect firmly 2 Secure the wireless LAN card with the following screws M2 0 4B BIND screw 2 3 Connect the wireless LAN antenna cables to the terminals white cable to MAIN black cable to AUX for the two antenna cables and white cable to 1 black cable to 2 and gray cable to 3 marked on the wireless LAN card for three antenna cables on the wireless LAN card 4 Install the wireless ...

Page 270: ...scribes the procedure for removing the cover assembly base assembly See Figure 4 21 to 4 25 1 Slide the LCD connector cover as shown in the figure below to remove while pushing down the hook LCD connector cover Hook Figure 4 21 Removing the LCD connector cover 4 32 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 271: ...ector CN9700 on the system board 4 Remove the following screws securing the cover assembly M2 5 8B FLAT HEAD screw 2 Volume cable connected to CN3330 AV controller cable Connected to CN9700 Touch pad cable Connected to CN3240 Tweeter cable Connected to CN6170 LCD cable Connected to CN5000 and CN5816 M2 5x8B FLAT HEAD AV11 button cable Connected to CN9650 Glass tape Figure 4 22 Removing the cover a...

Page 272: ...500 CN4630 and CN6350 on the system board 7 Disconnect the speaker cable from the connector on the 1bitAMP Woofer cable Connected to CN6350 Speaker cable Connected to 1bitAMP USB cable Connected to CN4630 Jack cable Connected to CN6500 Figure 4 23 Removing the cover assembly base assembly 2 4 34 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 273: ...e M2 5 12B FLAT HEAD screw 8 Described as 12 in the figure 9 Remove the following screws and hinge cap rear M2 5 4B FLAT HEAD screw 2 Described as 4 in the figure Hinge cap rear Hinge cap rear 12 12 12 12 12 12 12 12 6 6 6 6 6 6 6 4 4 6 Figure 4 24 Removing the cover assembly base assembly 3 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 35 Downloaded from LpManual com Manuals ...

Page 274: ...ase assembly and cover assembly in the order 1 to 3 in the figure below while releasing the latches Base assembly Cover assembly Figure 4 25 Removing the cover assembly base assembly 4 4 36 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 275: ... it with the following screws M2 5 4B FLAT HEAD screw 2 Described as 4 in the figure 4 24 5 Secure the base assembly with the following screws M2 5 6B FLAT HEAD screw 8 Described as 6 in the figure 4 24 M2 5 12B FLAT HEAD screw 8 Described as 12 in the figure 4 24 6 Turn over the computer and open the display 7 Connect the AV controller cable to the connector CN9700 on the system board and stick t...

Page 276: ...lowing describes the procedure for removing the speaker See Figure 4 26 and 4 27 1 Peel the insulators securing the speaker cables Insulator Speaker cable Figure 4 26 Removing the speaker 1 4 38 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 277: ...ing the speaker The following describes the procedure for installing the speaker See Figure 4 26 and 4 27 1 Install the speakers right and left to the slot of the base assembly and arrange the speaker cables in place 2 Close three insulators to fix the speaker cables QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 39 Downloaded from LpManual com Manuals ...

Page 278: ...e Figure 4 28 1 Remove the woofer from the slot Woofer Figure 4 28 Removing the woofer Installing the Woofer The following describes the procedure for installing the woofer See Figure 4 28 1 Install the woofer to the slot of the base assembly 4 40 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 279: ...oard See Figure 4 29 and 4 30 1 Turn up the insulator and release the USB cable and jack cable 2 Push two hooks to remove the USB jack board form the base assembly Insulator USB Jack board Hook USB cable Jack cable Black tip Figure 4 29 Removing the USB jack board 1 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 41 Downloaded from LpManual com Manuals ...

Page 280: ...dure for installing the USB Jack board See Figure 4 29 and 4 30 1 Connect the USB cable and jack cable to the connector CN4641 and CN6511 on the USB jack board 2 Install the USB jack board to the slot of the base assembly while engaging two hooks 3 Turn up the insulator and arrange the USB cable and jack cable in place NOTE Hook the hole of the insulator to the black tip of the base assembly 4 42 ...

Page 281: ...ock from the battery lock battery latch assembly Battery lock Battery latch Latch Figure 4 31 Removing the battery lock battery latch Installing the Battery lock Battery latch The following describes the procedure for installing the battery lock battery latch See Figure 4 31 1 Install the battery lock to the battery lock battery latch assembly 2 Install the battery lock battery latch assembly to t...

Page 282: ... securing the optical disk drive M2 5 8B FLAT HEAD screw 1 2 Disconnect the ODD cable from the connector CN1810 on the system board and remove the optical disk drive from the slot 3 Disconnect the ODD cable from the connector on the ODD board M2 5x8B FLAT HEAD ODD cable CN1810 Optical disk drive Figure 4 32 Removing the optical disk drive 4 44 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Dow...

Page 283: ...ket M2 0 4B BIND screw 2 5 Remove the following screw and ODD side bracket M2 0 3C S THIN HEAD screw 1 ODD rear bracket M2 0x4B BIND ODD side bracket M2 0x3C S THIN HEAD ODD board Figure 4 33 Removing the ODD board QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 45 Downloaded from LpManual com Manuals ...

Page 284: ...ew 2 2 Installing the ODD side bracket to the optical disk drive and secure it with the following screw M2 0 3C S THIN HEAD screw 1 3 Connect the ODD cable to the connector on the ODD board 4 Install the optical disk drive to the slot of the cover assembly and connect the ODD cable to the connector CN1810 on the system board 5 Secure the optical disk drive with the following screw M2 5 8B FLAT HEA...

Page 285: ...removing the system board 2 Disconnect the F jack cable from the F jack and remove the following screw securing the F jack Only for tuner mounted model See Figure 4 35 and 4 36 M2 5 4B FLAT HEAD screw 1 3 Remove the F jack from the slot Only for tuner mounted model See Figure 4 35 and 4 36 4 Remove the following screw securing the rear con cover M2 5 4B FLAT HEAD screw 1 5 Lift the system board up...

Page 286: ...e from the connector CN2460 on the system board Only for two tuner model 10 Disconnect the 1st tuner antenna cable and 2nd tuner antenna cable only for two tuner model from the connector on the 1st tuner and 2nd tuner M2 5x4B FLAT HEAD Rear con cover Glass tape AV IN cable AV IN board M2 5x4B FLAT HEAD F jack CPU fan cable CN8771 1st tuner antenna cable F jack cable Figure 4 35 Removing the AV IN ...

Page 287: ...Figure 4 36 Removing the AV IN board F jack Rear con cover two tuner model CPU fan cable Connected to CN8771 M2 5x4B FLAT HEAD Rear con cover AV IN board M2 5x4B FLAT HEAD F jack Glass tape Splitter cable Connected to CN2460 2nd tuner antenna cable 1st tuner antenna cable F jack cable Downloaded from LpManual com Manuals ...

Page 288: ...nly for two tuner model 3 Connect the CPU fan cable to the connector CN8771 on the system board 4 Connect the AV IN cable to the AV IN board and 1st tuner 5 Install the AV IN board and secure it with the following screws M2 5 4B FLAT HEAD screw 2 6 Connect the F jack cable to the F jack Only for tuner mounted model 7 Install the F jack to the slot and secure it with the following screw Only for tu...

Page 289: ... to 4 39 1 Remove the following screw s securing the TV antenna holder M2 5 4B FLAT HEAD screw 2 Two tuner model or M2 5 4B FLAT HEAD screw 1 One tuner model 2 Remove the TV antenna holder while releasing the latches M2 5x4B FLAT HEAD M2 5x4B FLAT HEAD TV antenna holder Latch Figure 4 37 Removing the TV antenna holder two tuner model QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 51 Download...

Page 290: ... 4 18 Splitter TV antenna holder M2 5x4B FLAT HEAD TV antenna holder Latch Figure 4 38 Removing the TV antenna holder one tuner model 4 52 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 291: ...Disconnect the splitter cable 1st tuner antenna cable 2nd tuner antenna cable and F jack cable from the connector on the splitter F jack cable 1st tuner antenna cable 2nd tuner antenna cable Splitter cable Guide Splitter Figure 4 39 Removing the splitter QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 53 Downloaded from LpManual com Manuals ...

Page 292: ...37 to 4 39 1 Connect the splitter cable 1st tuner antenna cable 2nd tuner antenna cable and F jack cable to the connector on the splitter 2 Install the splitter with cables to the TV antenna holder and arrange the cables in place 3 Install the TV antenna holder while engaging the latches and secure it with the following screw s M2 5 4B FLAT HEAD screw 2 Two tuner model or M2 5 4B FLAT HEAD screw 1...

Page 293: ... the connector CN2400 on the system board M2 0x4B BIND 1st tuner CN2400 Latch Latch Figure 4 40 Removing the 1st tuner Installing the 1st tuner The following describes the procedure for installing the 1st tuner See Figure 4 40 1 Insert the 1st tuner into the connector CN2400 on the system board slantwise and press it to connect firmly 2 Secure the 1st tuner with the following screws M2 0 4 B BIND ...

Page 294: ...e connector CN2420 on the system board M2 0x4B BIND 2nd tuner CN2420 Latch Latch Loop cable Figure 4 41 Removing the 2nd tuner Installing the 2nd tuner The following describes the procedure for installing the 2nd tuner See Figure 4 41 1 Insert the 2nd tuner into the connector CN2420 on the system board slantwise and press it to connect firmly 2 Secure the 2nd tuner with the following screws M2 0 4...

Page 295: ...nsulator and disconnect the RTC battery cable from the connector CN9300 on the system board 2 Take out the holder RTC battery is in the holder from the slot and take the RTC battery out of the holder CN9300 RTC battery Insulator RTC battery cable Holder Figure 4 42 Removing the RTC battery QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 57 Downloaded from LpManual com Manuals ...

Page 296: ... describes the procedure for installing the RTC battery See Figure 4 42 1 Set the RTC battery into the holder and install them to the slot of the cover assembly 2 Turn up the insulator and connect the RTC battery cable to the connector CN9300 on the system board 3 Arrange the RTC battery cable in place Downloaded from LpManual com Manuals ...

Page 297: ... amp M2 5x4B FLAT HEAD 1bit amp 1bit amp cable Guide Figure 4 43 Removing the 1bit amp Installing the 1bit amp The following describes the procedure for installing the 1bit amp See Figure 4 43 1 Connect the 1bit amp cable to the connector on the 1bit amp 2 Install the 1bit amp to the cover assembly with the edge under the guide and secure it with the following screw M2 5 4B FLAT HEAD screw 1 QOSMI...

Page 298: ...M2 5 4B FLAT HEAD screw 1 M2 5x4B FLAT HEAD LED board LED cable Figure 4 44 Removing the LED board Installing the LED board The following describes the procedure for installing the LED board See Figure 4 44 1 Install the LED board to the base assembly and secure it with the following screw M2 5 4B FLAT HEAD screw 1 2 Connect the LED cable to the connector on the LED board 4 60 CONFIDENTIAL QOSMIO ...

Page 299: ...46 1 Remove the following screw securing the touch pad fingerprint sensor board M2 5 4B FLAT HEAD screw 1 2 Peel the insulator and release the LED cable 3 Remove the touch pad fingerprint sensor board from the cover assembly M2 5x4B FLAT HEAD Touch pad fingerprint sensor board LED board cable Insulator Insulator Figure 4 45 Removing the touch pad fingerprint sensor board QOSMIO G40 Maintenance Man...

Page 300: ...the connector CN3340 on the fingerprint sensor board 6 Turn over the touch pad fingerprint sensor board and remove the following screw and fingerprint sensor board M2 3C S THIN HEAD screw 1 CN3340 Touch pad cable CN9660 Guide M2x3C S THIN HEAD Fingerprint sensor board Touch pad switch cable Figure 4 46 Removing the fingerprint sensor board 4 62 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Do...

Page 301: ...llowing screw M2 3C S THIN HEAD screw 1 2 Connect the touch pad switch cable to the connector CN3340 on the fingerprint sensor board 3 Connect the touch pad cable to the connector on the touch pad and connector CN9660 on the fingerprint sensor board NOTE Do not reuse the removed touch pad Be sure to use a new touch pad 4 Install the touch pad fingerprint sensor board to the cover assembly 5 Peel t...

Page 302: ...wing screws and latch cover M2 5 4B FLAT HEAD screw 2 2 Remove the latch cap and latch knob while releasing the latches COUTION When removing the latch knob be careful not lose the spring M2 5x4B FLAT HEAD Latch cap Latch knob Latch cover Latch Latch Spring Figure 4 47 Removing the cover latch 4 64 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 303: ... Cover latch The following describes the procedure for installing the cover latch See Figure 4 47 1 Install the latch cap and latch knob while engaging the latches 2 Install the latch cover to the cover assembly and secure it with the following screws M2 5 4B FLAT HEAD screw 2 Downloaded from LpManual com Manuals ...

Page 304: ...AV function button 2 Peel off the insulator 3 Remove the following screws and AV controller switch M2 5 4B FLAT HEAD screw 2 4 Disconnect the AV controller cable from the connector on the AV controller button 5 Peel off the AV controller button M2 5x4B FLAT HEAD AV controller cable AV switch cable AV controller switch AV controller button Insulator Figure 4 48 Removing the AV controller button 4 6...

Page 305: ...ler cable and AV switch cable to a new AV controller button and stick the AV controller button in place NOTE Do not reuse the removed AV controller button Be sure to use a new AV controller button 2 Install the AV controller switch to the cover assembly and secure it with the following screws M2 5 4B FLAT HEAD screw 2 3 Stick the insulator in place 4 Connect the AV switch cable to the connector on...

Page 306: ...PU heat sink with a GPU fan M2 0 4B BIND screw 5 2 Disconnect the GPU fan cable from the connector CN8781 on the system board and remove the North bridge heat sink GPU holder and GPU heat sink with a GPU fan NOTE When removing the GPU holder be sure to remove the screws in the reverse order of the number marked on the holder M2 0x4B BIND GPU holder GPU heat sink with a GPU fan M2 0x4B BIND CN8781 ...

Page 307: ...Procedures 3 Remove the following screws and separate the GPU heat sink and GPU fan M2 0 4B BIND screw 2 M2 0x4B BIND GPU fan GPU heat sink Figure 4 50 Removing the GPU fan QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 69 Downloaded from LpManual com Manuals ...

Page 308: ...on the GPU clean it with a cloth Using a special applicator apply silicon grease so that the GPU chip on the GPU is completely covered NOTE Apply the silicon grease enough to cover the chip surface using the special applicator 3 Install the GPU heat sink with a fan and GPU holder and secure them with the following screws M2 0 4B BIND screw 3 NOTE When securing the GPU holder be sure to secure the ...

Page 309: ...rth bridge clean it with a cloth Using a special applicator apply silicon grease so that the North bridge chip on the North bridge is completely covered NOTE Apply the silicon grease enough to cover the chip surface using the special applicator 6 Install the North bridge heat sink and secure it with the following screws M2 0 4B BIND screw 2 Downloaded from LpManual com Manuals ...

Page 310: ...w 3 NOTE When removing the CPU holder be sure to remove the screws in the reverse order of the number marked on the holder 2 Disconnect the CPU fan cable from the connector CN8771 on the system board Without tuner model 3 Remove the CPU heat sink with a CPU fan from the slot CPU fan cable CN8771 M2 0x4B BIND CPU heat sink with a CPU fan CPU holder M2 0x4B BIND Figure 4 52 Removing the CPU heat sin...

Page 311: ... following screws and separate the CPU fan fan hood and CPU heat sink M2 5 4B FLAT HEAD screw 2 M2 5x4B FLAT HEAD CPU fan CPU heat sink Fan hood Figure 4 53 Removing the CPU fan QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 73 Downloaded from LpManual com Manuals ...

Page 312: ... 5 Unlock the CPU by rotating the cam on the CPU socket 90 degrees counterclockwise with a flat blade screwdriver 6 Remove the CPU Cam Figure 4 54 Removing the CPU 4 74 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 313: ... Figure 4 52 to 4 56 1 Check that the mark of the cam is in the unlock position 2 Install the CPU to the correct position in the CPU socket 3 Fix the CPU by rotating the cam 90 degrees to the clockwise with a flat blade screwdriver Cam Mark Mark CPU socket CPU Figure 4 55 Installing the CPU QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 75 Downloaded from LpManual com Manuals ...

Page 314: ...e CPU fan to the CPU heat sink 6 Install the fan hood to the CPU fan and CPU heat sink and secure them with the following screws M2 5 4B FLAT HEAD screw 2 7 Connect the CPU fan cable to the connector CN8771 on the system board and install the CPU heat sink with a fan to the slot 8 Install the CPU holder and secure it with the following screws M2 0 4B BIND screw 3 NOTE When securing the CPU holder ...

Page 315: ...NFIDENTIAL 4 77 B A A B B B A Front A B B B Back 2 When handling the system board always hold by the edges Do not touch the printed circuit face 3 If replacing with a new system board execute the subtest01 Initial configuration in section 3 4 Setting of the hardware configuration Also update with the latest BIOS and EC KBC as described in Appendix G and in Appendix H A A Downloaded from LpManual c...

Page 316: ...ne web camera cable from the connector CN9550 on the system board 3 Remove the system board from the cover assembly 4 Disconnect the LED board cable and 1bit amp cable from the connector CN9500 and CN6480 on the back of the system board LED board cable CN1900 HDD cable CN9500 back CN9550 CN6480 1bit amp cable Internal microphone Web camera cable Insulator Figure 4 57 Removing the system board 4 78...

Page 317: ...ct the LED board cable and 1bit amp cable to the connector CN9500 and CN6480 on the back of the system board 2 Turn over the system board and install the system board to the cover assembly 3 Connect the internal microphone web camera cable to the connector CN9550 on the system board 4 Connect the HDD cable to the connector CN1900 on the system board and stick the insulator in place Downloaded from...

Page 318: ...Robson card See Figure 4 58 1 Remove the following screws securing the Robson card M2 0 4B BIND screw 2 2 Disconnect the Robson card from the connector CN2650 on the system board CN2650 M2 0x4B BIND Robson card Figure 4 58 Removing the Robson card 4 80 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 319: ...nstalling the Robson card The following describes the procedure for installing the Robson card See Figure 4 58 1 Insert slantwise the Robson card into the connector CN2650 on the system board 2 Secure the Robson card with the following screws M2 0 4B BIND screw 2 Downloaded from LpManual com Manuals ...

Page 320: ...ve the following screws securing the PC card slot M2 0 3C S THIN HEAD screw 2 M2 0 8C BIND screw 2 2 Pull up the PC card slot straight and remove it from the connector CN2110 on the system board CN2110 PC card slot M2 0x3C S THIN HEAD M2 0x8C BIND Figure 4 59 Removing the PC card slot 4 82 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 321: ...ard slot The following describes the procedure for installing the PC card slot See Figure 4 59 1 Insert the terminal of the PC card slot into the connector CN2110 on the system board 2 Secure the PC card slot with the following screws M2 0 3C S THIN HEAD screw 2 M2 0 8C BIND screw 2 Downloaded from LpManual com Manuals ...

Page 322: ...modem jack from the slot Insulator Modem jack Modem jack cable Figure 4 60 Removing the modem jack Installing the Modem jack The following describes the procedure for installing the modem jack See Figure 4 60 1 Insert the modem jack to the slot and arrange the modem jack cable 2 Stick the insulator in place 4 84 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manual...

Page 323: ...ng the AV11 button See Figure 4 61 and 4 62 1 Peel the insulator 2 Lift the hook up and slide the AV11 button holder to the direction in the figure below to remove Insulator Hook AV11 button holder Figure 4 61 Removing the AV11 button holder QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 85 Downloaded from LpManual com Manuals ...

Page 324: ...e procedure for installing the AV11 button See Figure 4 61 and 4 62 1 Connect the AV11 button cable to a new AV11 button 2 Stick a new AV11 button to the cover assembly in place NOTE Do not reuse the removed AV11 button Be sure to use a new AV11 button 3 Install the AV11 button holder while sliding it to the opposite direction in the Figure 4 61 4 Stick the insulator in place 4 86 CONFIDENTIAL QOS...

Page 325: ...2 5 4B FLAT HEAD screw 2 2 Turn up the insulator and remove the volume board assembly while shifting it in the direction in the figure below M2 5x4B FLAT HEAD Volume board assembly Volume cable Insulator Guide Guide Figure 4 63 Removing the volume board assembly 3 Separate the volume dial volume lens and volume board while releasing the latches QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 ...

Page 326: ...tion in the figure below and install the volume dial to the volume board assembly Volume board Knob Volume lens Volume dial Latch Latch Figure 4 64 Assembling the volume board assembly 4 Turn up the insulator and install the volume board assembly to the cover assembly with the volume board assembly under the guide 5 Secure the volume board assembly with the following screws M2 5 4B FLAT HEAD screw...

Page 327: ...p the insulator and release the LCD cable from the guides of the cover assembly 2 Peel off the laminate 3 Turn up the insulator and release the wireless LAN antenna cable Bluetooth antenna cable tweeter cable and internal microphone web camera cable Insulator Insulator LCD cable Guide Cushion Laminate Figure 4 65 Removing the LCD assembly Hinge assembly 1 QOSMIO G40 Maintenance Manual 960 632 CONF...

Page 328: ...y 5 Peel off the mask seals and remove the following screws M2 5 8B FLAT HEAD screw 6 M2 5x8B FLAT HEAD Under the mask seal M2 5x8B FLAT HEAD Under the mask seal Figure 4 66 Removing the LCD assembly Hinge assembly 2 4 90 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 329: ...ures 6 Separate the LCD assembly and hinge assembly while releasing the latches LCD assembly Hinge assembly Figure 4 67 Removing the LCD assembly Hinge assembly 3 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 91 Downloaded from LpManual com Manuals ...

Page 330: ...the hinge assembly and LCD assembly with the following screws and stick the mask seals in place M2 5 8B FLAT HEAD screw 6 3 Close the display and turn the cover assembly face down 4 Arrange the wireless LAN antenna cable Bluetooth antenna cable tweeter cable and internal microphone web camera cable in place 5 Stick the cushion side of the insulator first and close the other side of the insulator 6...

Page 331: ...e the following screw securing the FL inverter M2 0 4B BIND screw 1 2 Disconnect the LCD cable from the connector on the FL inverter 3 Disconnect the HV cables from the connectors on the FL inverter 4 Remove the FL inverter from the slot M2 0x4B BIND FL inverter LCD cable HV cable HV cable Figure 4 68 Removing the FL inverter QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 93 Downloaded from ...

Page 332: ...unit M2 0 4B BIND screw 4 6 Remove the LCD cable from the guide and turn up the insulator 7 Remove the LCD unit M2 0x4B BIND M2 0x4B BIND Insulator LCD cable Guide LCD unit Figure 4 69 Removing the LCD unit 4 94 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 333: ...ocedures 8 Stand the LCD unit up and peel off two glass tapes to remove the LCD cable Glass tape LCD cable LCD unit Figure 4 70 Removing the LCD cable QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 95 Downloaded from LpManual com Manuals ...

Page 334: ...uring the LCD supports M2 0 3C S THIN HEAD screw 4 10 Remove the LCD supports from the LCD unit M2 0x3C S THIN HEAD M2 0x3C S THIN HEAD LCD support LCD unit Figure 4 71 Removing the LCD support 4 96 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 335: ... support in which the arrow and B4 are marked Stick the insulator aligning to the wall of the LCD support Insulator Stick the insulator aligning to the edge of hole of the LCD support Hole Front Stick the insulator in this position Put metal plate between insulators Back 2 Stand the LCD unit on the LCD cover and connect the LCD cable to the connector on the back of LCD unit 3 Stick two glass tapes...

Page 336: ...cable to the connector on the FL inverter 6 Connect two HV cables to the connectors on the FL inverter CAUTION Be careful not to connect the HV cable to the wrong connectors of the FL inverter 7 Install the FL inverter to the slot and secure it with the following screw M2 0 4B BIND screw 1 Downloaded from LpManual com Manuals ...

Page 337: ...ew 2 2 Remove the display latch cover from the LCD cover Display latch cover M2 0x4C BIND M2 0x4C BIND Figure 4 72 Removing the display latch cover Installing the display latch cover The following describes the procedure for installing the display latch cover See Figure 4 72 1 Install the display latch cover to the LCD cover and secure it with the following screws M2 0 4C BIND screw 2 QOSMIO G40 M...

Page 338: ...ND screw 1 2 Remove the display latch hook from the LCD cover M2 0x4C BIND Display latch hook Figure 4 73 Removing the display latch hook Installing the display latch hook The following describes the procedure for installing the display latch hook See Figure 4 73 1 Install the display latch hook to the LCD cover and secure it with the following screw M2 0 4C BIND screw 1 4 100 CONFIDENTIAL QOSMIO ...

Page 339: ...less LAN antennas and Bluetooth antenna from the LCD cover while peeling off the wireless LAN antenna cables and Bluetooth antenna cable from the double sided tape Wireless LAN antenna black Wireless LAN antenna white Wireless LAN antenna gray Only for three antenna model Bluetooth antenna Glass tape Glass tape Glass tape Aluminum tape Insulator Acetate tape Tweeter Tweeter Web camera Internal mic...

Page 340: ...etooth antenna The following describes the procedure for installing the wireless antennas Bluetooth antenna See Figure 4 74 1 Install the wireless LAN antennas and Bluetooth antenna on the LCD cover 2 Arrange the wireless LAN antenna cables and Bluetooth antenna cable on the double sided tape and fix them with the glass tapes Downloaded from LpManual com Manuals ...

Page 341: ...tor of the Wireless LAN antenna gray and stick the wireless LAN antenna gray to the LCD cover 4 Arrange the wireless LAN antenna cable gray and stick the glass tape 5 Arrange the cables on the double sided tape When arranging the cables be careful not to put the cables on top of each other Extra portion of the cables must be put on the insulator Wireless LAN antenna gray Grass tape Arrange the cab...

Page 342: ... be put on the insulator Double sided tape Arrange the cables on the double sided tape Tweeter cable shall be arranged on the double sided tape Arrange the cables from the edge of the double sided tape to the hook of the LCD cover 4 104 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 343: ...er 4 Arrange the Bluetooth antenna and stick the glass tape Stick the antennas while aligning to the ruled line 5 Arrange the cables on the double sided tape and secure them with the glass tape When arranging the cables be careful not to put the cables on top of each other Do not put the cables on the cushion Wireless LAN antenna black Arrange the cables on the double sided tape Sub_a black Right ...

Page 344: ...Bluetooth antenna Align the edge of the Bluetooth tube to the edge of the aluminum sheet Align the line for the wireless LAN cable to the edge of the LCD cover 4 106 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 345: ...ile peeling off the tweeters cables from the double sided tape Tweeter left Tweeter right Figure 4 75 Removing the tweeter Installing the Tweeter The following describes the procedure for installing the tweeter See Figure 4 75 1 Install the tweeters left and right to the slot of the LCD cover 2 Arrange the tweeter cables on the double side tape in place See Figure 4 74 QOSMIO G40 Maintenance Manua...

Page 346: ...the double sided tape Do not touch the corn portion of the tweeters Do not impose a load to the speaker portion of the tweeter 4 108 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Right Arrange the cable between the rib and outside wall Arrange the cables on the double sided tape Left Arrange the cables outside of the screw hole FL inverter side Arrange the cables on the double sided tape Arra...

Page 347: ... them with the insulator 2 Protect the cables with the insulator Extra portion of the cables must be put on the insulator Align the line for cables to the edge of the LCD cover Insulator Insulator QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 109 Downloaded from LpManual com Manuals ...

Page 348: ...ee Figure 4 76 1 Peel off the acetate tapes and aluminum tape fixing the microphone cable and web camera cable See Figure 4 74 2 Disconnect the web camera cable from the connector on the web camera and remove the web camera from the LCD cover 3 Peel the aluminum tapes and remove the internal microphone from the slot of the LCD cover Microphone cable Guide Internal microphone Web camera Web camera ...

Page 349: ...t of the slot 2 Arrange the internal microphone cable and secure it with the aluminum tape NOTE When installing the internal microphone make the side where the cable goes to right and install it to the microphone holder 3 Connect the web camera cable to the connector on the web camera and install the web camera to the LCD cover NOTE Do not reuse the removed web camera Be sure to use a new web came...

Page 350: ...ge See Figure 4 77 to 79 1 Close the LCD mask 2 Remove the following screws securing the hinge M2 5 6C Tapping screw 6 3 Stand the LCD mask up and remove it M2 5x6C Tapping M2 5x6C Tapping LCD mask Figure 4 77 Removing the LCD mask 4 112 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 351: ...the hinge L M2 5 6C Tapping screw 2 6 Turn up the insulator and remove the hinge L in the direction as shown in the figure below M2 5x6C Tapping M2 5x6C Tapping Insulator Hinge L Figure 4 78 Removing the hinge left QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 113 Downloaded from LpManual com Manuals ...

Page 352: ... 6C Tapping screw 2 8 Turn up the insulator and remove the hinge R while turning it as shown in the figure below M2 5x6C Tapping 4 114 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Figure 4 79 Removing the hinge right Insulator Hinge R M2 5x6C Tapping Downloaded from LpManual com Manuals ...

Page 353: ... to the hinge assembly 2 Secure the hinge R with the following screws M2 5 6C Tapping screw 2 3 Turn up the insulator and install the hinge L to the hinge assembly 4 Secure the hinge L with the following screws M2 5 6C Tapping screw 2 5 Turn over the hinge assembly 6 Stand the hinge portion up and install the LCD mask to it 7 Lay the LCD mask down and secure it with the following screws M2 5 6C Ta...

Page 354: ...nt without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent dirtying or scratching the LCD panel Take care when handling the lamp Excessive force may break the lamp Take care not to dirty or deform the lamp r...

Page 355: ...fluorescent lamp To remove the 17 1 inch Sharp Fluorescent Lamp follow the steps below and refer to Figures 4 80 to 4 87 1 Turn the LCD module face down Remove the protection cover A fixing tapes B and C and 2 screws D on both sides CAUTION 1 Be careful not to damage the driver and circuit board 2 Do not reuse the removed tapes The torque loosing screws shall be 0 12N m Figure 4 80 Replacing 17 1 ...

Page 356: ... face up and remove the bezel E 2 Remove the portion bent in the form of of the bezel E 1 Remove 6 latches of the bezel Figure 4 81 Replacing 17 1 Inch Sharp fluorescent lamp 2 4 118 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 357: ...pper tape F fixing the circuit board CAUTION 1 When handling the circuit board hold both edges of the board 2 Do not reuse the removed copper tapes Figure 4 82 Replacing 17 1 Inch Sharp fluorescent lamp 3 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 119 Downloaded from LpManual com Manuals ...

Page 358: ...nit G CAUTION Take following care in handling LCD panel 1 Do not pull the circuit board and driver when moving it hold the edge of glass 2 Be careful not to damage by ESC H G Figure 4 83 Replacing 17 1 Inch Sharp fluorescent lamp 4 4 120 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 359: ...the BL unit G CAUTION Be careful not to scratch or soil the removed sheets and light guide to reuse them Do not to throw away the resign tape stuck on the diffusion sheet I to reuse I J K L Figure 4 84 Replacing 17 1 Inch Sharp fluorescent lamp 5 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 121 Downloaded from LpManual com Manuals ...

Page 360: ...ck light unit G face down and remove two screws M and lump cover N The torque loosening screw shall be 0 12 N m Figure 4 85 Replacing 17 1 Inch Sharp fluorescent lamp 6 4 122 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 361: ... the lamp unit O from the BL unit G CAUTION When removing the lamp unit O be careful not to break the lamp Figure 4 86 Replacing 17 1 Inch Sharp fluorescent lamp 7 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 123 Downloaded from LpManual com Manuals ...

Page 362: ...BL unit G face down Remove the double sided tapes P to U CAUTION Do not reuse the removed double sided tapes Figure 4 87 Replacing 17 1 Inch Sharp fluorescent lamp 8 4 124 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 363: ...igures 4 88 to 4 97 1 Stick the double sided tapes U to P on the BL unit G CAUTION Be careful for the tapes not to ride on the ramp or not to stick out Do not put the tapes on the steps or not put them out of the area Area to stick Figure 4 88 Replacing 17 1 Inch Sharp fluorescent lamp 9 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 125 Downloaded from LpManual com Manuals ...

Page 364: ...lamp unit O CAUTION Be careful not to deform the lamp unit O Insert the lamp unit one by one at the exit of lamp harness not to damage the harness Figure 4 89 Replacing 17 1 Inch Sharp fluorescent lamp 10 4 126 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 365: ...crews M 1 Insert the projection at the both sides of lamp cover The torque tightening the screw shall be 0 1 N m 2 Hook the 7 latches on the bottom side of lamp cover Figure 4 90 Replacing 17 1 Inch Sharp fluorescent lamp 11 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 127 Downloaded from LpManual com Manuals ...

Page 366: ...nd place it at the projection portion on the short side Insert slantingly the light guide plate K not to deform the reflector a part of O Stick the thin side to the double sided tape U and secure it K L Figure 4 91 Replacing 17 1 Inch Sharp fluorescent lamp 12 Outline of the section of lamp side O Reflector O Lamp Reflection sheet L 4 128 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Download...

Page 367: ... dirty and attach any abnormal substance Stick the diffusion sheet L with five double sided tapes P to and T Positioning of the sheets J and I Do not make it on the pin Positioning of the sheets J and I Do not make it on the pin Figure 4 92 Replacing 17 1 Inch Sharp fluorescent lamp 13 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 129 Downloaded from LpManual com Manuals ...

Page 368: ...s not on the guide lib of BL unit G If any darts remove them with crepe tape Guide lib Do not make it on Guide lib Do not make it on It is on the guide lib Guide lib Do not make it on Guide lib Do not make it on Figure 4 93 Replacing 17 1 Inch Sharp fluorescent lamp 14 4 130 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 369: ...alpha cleaner to remove dirt and remaining of glue After cleaning do not directly touch the adhered portion After sticking the tape check followings The copper tape is not out of the GND pattern of board The circuit board is not on the P chassis Checking for engaging of hooks Hook of the P chassis Engaging OK Being on NG Figure 4 94 Replacing 17 1 Inch Sharp fluorescent lamp 15 QOSMIO G40 Maintena...

Page 370: ...ition from the top face of bezel 0 to 2 mm GND pattern of the board Bend backwards Copper tape It shall not be out of the GND pattern of the board Copper tape Narrowed portion of bezel Position from the edge of narrowed portion of bezel 1 to 1 mm 4 132 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 371: ...bezel E 1 Hook the portion bent in the form of of the bezel E 2 Engage 6 latches of bezel Outline of the section Portion bent in the form of Figure 4 95 Replacing 17 1 Inch Sharp fluorescent lamp 16 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 133 Downloaded from LpManual com Manuals ...

Page 372: ...screws D CAUTION Make sure that the bent portion of bezel E in the form of is not on the lib The torque tightening screws shall be 0 1 N m Figure 4 96 Replacing 17 1 Inch Sharp fluorescent lamp 17 4 134 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 373: ...s B and C Bend and stick it on the side Standard for sticking from the outline of the board Standard for sticking from the outline of the board Figure 4 97 Replacing 17 1 Inch Sharp fluorescent lamp 18 QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL 4 135 Downloaded from LpManual com Manuals ...

Page 374: ...4 Replacement Procedures 4 43 Fluorescent Lamp 4 136 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 375: ... CONFIDENTIAL Appendices Downloaded from LpManual com Manuals ...

Page 376: ...Appendices App ii CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 377: ...ace connector 50 pin C 7 C 4 CN1900 1st HDD interface connector 11 pin C 8 C 5 CN1910 2nd HDD interface connector 22 pin C 8 C 6 CN2120 Express PC Card interface connector 150 pin C 9 C 7 CN2400 Tuner 2nd interface connector 124 pin C 12 C 8 CN2420 Tuner 1st interface connector 124 pin C 14 C 9 CN2440 BCAS interface connector 8 pin C 16 C 10 CN2460 Splitter interface connector 3 pin C 16 C 11 CN26...

Page 378: ... Woofer interface connector 2 pin C 26 C 31 CN6480 1 bit AMP interface connector 15 pin C 26 C 32 CN6500 FTUJK interface connector 20 pin C 27 C 33 CN8771 FAN0 interface connector 4 pin C 27 C 34 CN8781 FAN1 interface connector 4 pin C 27 C 35 CN8800 DC IN connector 4 pin C 28 C 36 CN8810 Battery connector 10 pin C 28 C 37 CN9300 RTC Battery connector 3 pin C 28 C 38 CN9500 FTULE interface connect...

Page 379: ... board interface connector 20 pin C 36 C 56 DS6320 Headphone interface connector 9 pin C 37 C 57 J6100 LINE IN interface connector 6 pin C 37 C 58 J6310 Headphone interface connector 6 pin C 37 C 59 J6701 MIC interface connector 6 pin C 37 LED board FTULE C 60 CN9510 System board interface connector 20 pin C 38 TP board FCTTP C 61 CN3340 TouchPAD interface connector 12 pin C 39 C 62 CN9660 System ...

Page 380: ...dices App vi CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Appendix G BIOS Rewrite Procedures G 1 Appendix H EC KBC Rewrite Procedures H 1 Appendix I Reliability I 1 Downloaded from LpManual com Manuals ...

Page 381: ...igure B 4 ODD board FTUCD layout front back B 7 Figure B 5 Sound USB Jack board FTUJK layout front back B 8 Figure B 6 LED board FTULE layout front back B 9 Figure B 7 T PAD FingerSensor board FTUTP layout front back B 10 Figure E 1 US Keyboard layout E 1 Figure E 2 UK Keyboard layout E 1 Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 1 Figure F 2 LAN loopback connector F 1 Downlo...

Page 382: ...ess PC card interface connector 150 pin C 9 Table C 7 Tuner interface connector 124 pin C 12 Table C 8 Tuner interface connector 124 pin C 14 Table C 9 BCAS interface connector 8 pin C 16 Table C 10 Splitter interface connector 3 pin C 16 Table C 11 Wireless LAN card interface connector 52 pin C 17 Table C 12 PCI E MINI CARD interface connector 52 pin C 18 Table C 13 MDC interface connector 12 pin...

Page 383: ...able C 35 DC IN connector 4 pin C 28 Table C 36 Battery connector 10 pin C 28 Table C 37 RTC Battery connector 3 pin C 28 Table C 38 FTULE interface connector 20 pin C 29 Table C 39 Web Camera MIC interface connector 8 pin C 29 Table C 40 FeliCa interface connector 6 pin C 29 Table C 41 Remote Controller interface connector 12 pin C 30 Table C 42 Touch Sensor interface connector 10 pin C 30 Table ...

Page 384: ...onnector 6 pin C 37 Table C 58 Headphone interface connector 6 pin C 37 Table C 59 MIC interface connector 6 pin C 37 LED board FTULE Table C 60 System board interface connector 20 pin C 38 T PAD FingerSensor board FTUTP Table C 61 TouchPAD interface connector 12 pin C 39 Table C 62 System board interface connector 50 pin C 39 Table D 1 Scan codes set 1 to set 2 D 1 Table D 2 Scan codes with left ...

Page 385: ...er be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily scarred so be care...

Page 386: ...f the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpM...

Page 387: ...it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL A 3 Downloaded from LpManual com Manuals ...

Page 388: ... periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 389: ...the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL A 5 Downloaded from LpManual com Manuals ...

Page 390: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 391: ...ix B Board Layout Appendices Appendix B Board Layout B 1 System board FTUSY Front View Figure B 1 System board FTUSY layout front Qosmio G40 Maintenance Manual 960 632 B 1 Downloaded from LpManual com Manuals ...

Page 392: ...or development only CN4400 Bluetooth I F connector CN4630 FTUJK I F connector CN5000 LCD I F connector CN5816 LCD I F connector CN6050 MIC I F connector CN6170 Speaker I F connector CN6480 1 bit Amp I F connector CN6500 FTUJK I F connector CN9500 FTULE board I F connector CN9570 FeliCa I F connector CN9600 Remote Controller I F connector CN9650 Touch Sensor I F connector CN9700 AV Navi SW I F conn...

Page 393: ...Appendix B Board Layout Appendices B 2 System board FTUSY Back View Figure B 2 System board FTUSY layout back Qosmio G40 Maintenance Manual 960 632 CONFIDENTIAL B 3 Downloaded from LpManual com Manuals ...

Page 394: ...ctor CN2440 BCAS I F connector CN2460 Splitter I F connector CN4230 1394 I F connector CN4611 USB PORT6 PORT8 I F connector CN4612 USB PORT4 I F connector CN4613 USB PORT5 I F connector CN5080 CRT I F connector CN5501 S VIDEO I F connector CN5805 HDMI I F connector CN6350 Speaker Woofer I F connector CN8771 FAN0 I F connector CN8781 FAN1I F connector CN8800 DC IN connector CN8810 Battery connector...

Page 395: ... Board Layout Appendices B 3 AV IN JACK board FTUAV View front back Figure B 3 AV IN JACK board FTUAV layout front back Qosmio G40 Maintenance Manual 960 632 CONFIDENTIAL B 5 Downloaded from LpManual com Manuals ...

Page 396: ... 6 CONFIDENTIAL Qosmio G40 Maintenance Manual 960 632 Table B 3 AV IN JACK board FTUAV connector front back Number Name CN2470 S VIDEO I F connector CN2471 TV Tuner I F connector J2470 TV IN connector Downloaded from LpManual com Manuals ...

Page 397: ... front back Figure B 4 ODD board FTUCD layout front back Table B 4 ODD board FTUCD connector back Number Name CN1820 ODD I F connector CN9680 System board I F connector Qosmio G40 Maintenance Manual 960 632 CONFIDENTIAL B 7 Downloaded from LpManual com Manuals ...

Page 398: ... board FTUJK connector front back Number Name CN4640 USB PORT0 I F connector CN4641 System board I F connector CN6511 System board I F connector DS6320 Headphone I F connector with S P DIFF J6100 LINE IN I F connector J6310 Headphone I F connector J6701 MIC I F connector B 8 CONFIDENTIAL Qosmio G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 399: ...rd FTULE View front back Figure B 6 LED board FTULE layout front back Table B 6 LED board FTULE connector back Number Name CN9510 System board I F connector Qosmio G40 Maintenance Manual 960 632 CONFIDENTIAL B 9 Downloaded from LpManual com Manuals ...

Page 400: ...k Figure B 7T PAD FingerSensor board FTUTP layout front back Table B 7 T PAD FingerSensor board FTUTP connector back Number Name CN3340 Touch PAD I F connector CN9660 System board I F connector B 10 CONFIDENTIAL Qosmio G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 401: ...0 B1N 12 GND 13 ADQS0 B1P 14 ADQ01 B1P 15 GND 16 ADQ05 B1P 17 ADQ02 B1P 18 GND 19 ADQ03 B1P 20 ADQ13 B1P 21 GND 22 ADQ12 B1P 23 ADQ14 B1P 24 GND 25 ADQ08 B1P 26 ADM1 B1P 27 GND 28 GND 29 ADQS1 B1N 30 XMCK0 B1P 31 ADQS1 B1P 32 XMCK0 B1N 33 GND 34 GND 35 ADQ15 B1P 36 ADQ11 B1P 37 ADQ09 B1P 38 ADQ10 B1P 39 GND 40 GND 41 GND 42 GND 43 ADQ22 B1P 44 ADQ20 B1P 45 ADQ18 B1P 46 ADQ21 B1P 47 GND 48 GND 49 A...

Page 402: ...NC 85 ABS2 B1P 86 NC 87 1R8 B1V 88 1R8 B1V 89 AMA12 B1P 90 AMA11 B1P 91 AMA09 B1P 92 AMA07 B1P 93 AMA08 B1P 94 AMA06 B1P 95 1R8 B1V 96 1R8 B1V 97 AMA05 B1P 98 AMA04 B1P 99 AMA03 B1P 100 AMA02 B1P 101 AMA01 B1P 102 AMA00 B1P 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P 106 ABS1 B1P 107 ABS0 B1P 108 ARAS B1N 109 AWE B1N 110 MCS0 B1N 111 1R8 B1V 112 1R8 B1V 113 ACAS B1N 114 MODT0 B1P 115 MCS1 B1N 116 AMA13 ...

Page 403: ...3 B1P 153 ADQ47 B1P 154 ADQ42 B1P 155 GND 156 GND 157 ADQ48 B1P 158 ADQ53 B1P 159 ADQ49 B1P 160 ADQ52B1P 161 GND 162 GND 163 NC 164 XMCK1 B1P 165 GND 166 XMCK1 B1N 167 ADQS6 B1N 168 GND 169 ADQS6 B1P 170 ADM6 B1P 171 GND 172 GND 173 ADQ50 B1P 174 ADQ54 B1P 175 ADQ51 B1P 176 ADQ55 B1P 177 GND 178 GND 179 ADQ63 B1P 180 ADQ60 B1P 181 ADQ56 B1P 182 ADQ57 B1P 183 GND 184 GND 185 ADM7 B1P 186 ADQS7 B1N ...

Page 404: ...1P 15 GND 16 BDQ07 B1P 17 BDQ02 B1P 18 GND 19 BDQ03 B1P 20 BDQ08 B1P 21 GND 22 BDQ09 B1P 23 BDQ13 B1P 24 GND 25 BDQ12 B1P 26 BDM1 B1P 27 GND 28 GND 29 BDQS1 B1N 30 XMCK3 B1P 31 BDQS1 B1P 32 XMCK3 B1N 33 GND 34 GND 35 BDQ10 B1P 36 BDQ14 B1P 37 BDQ11 B1P 38 BDQ15 B1P 39 GND 40 GND 41 GND 42 GND 43 BDQ16 B1P 44 BDQ17 B1P 45 BDQ21 B1P 46 BDQ20 B1P 47 GND 48 GND 49 BDQS2 B1N 50 TSDIMA P3N 51 BDQS2 B1P ...

Page 405: ...1R8 B1V 88 1R8 B1V 89 BMA12 B1P 90 BMA11 B1P 91 BMA09 B1P 92 BMA07 B1P 93 BMA08 B1P 94 BMA06 B1P 95 1R8 B1V 96 1R8 B1V 97 BMA05 B1P 98 BMA04 B1P 99 BMA03 B1P 100 BMA02 B1P 101 BMA01 B1P 102 BMA00 B1P 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P 106 BBS1 B1P 107 BBS0 B1P 108 BRAS B1N 109 BWE B1N 110 MCS2 B1N 111 1R8 B1V 112 1R8 B1V 113 BCAS B1N 114 MODT2 B1P 115 MCS3 B1N 116 BMA13 B1P 117 1R8 B1V 118 1R8 ...

Page 406: ...Q47 B1P 154 BDQ46 B1P 155 GND 156 GND 157 BDQ50 B1P 158 BDQ48 B1P 159 BDQ55 B1P 160 BDQ52 B1P 161 GND 162 GND 163 NC 164 XMCK2 B1P 165 GND 166 XMCK2 B1N 167 BDQS6 B1N 168 GND 169 BDQS6 B1P 170 BDM6 B1P 171 GND 172 GND 173 BDQ54 B1P 174 BDQ49 B1P 175 BDQ51 B1P 176 BDQ53 B1P 177 GND 178 GND 179 BDQ57 B1P 180 BDQ56 B1P 181 BDQ61 B1P 182 BDQ60 B1P 183 GND 184 GND 185 BDM7 B1P 186 BDQS7 B1N 187 GND 188...

Page 407: ... PDCS3 P3N 11 PDCS1 P3N 12 PDA2 P3P 13 GND 14 PDA0 P3P 15 PDA1 P3P 16 IDEIRQ P3P 17 PDDACK P3N 18 GND 19 PIORDY P3P 20 GND 21 PDIOR P3N 22 GND 23 PDIOW P3N 24 PDDREQ P3P 25 PDD00 P3P 26 GND 27 PDD15 P3P 28 PDD01 P3P 29 PDD14 P3P 30 PDD02 P3P 31 GND 32 PDD13 P3P 33 PDD03 P3P 34 PDD12 P3P 35 PDD04 P3P 36 GND 37 PDD11 P3P 38 PDD08 P3P 39 PDD10 P3P 40 PDD05 P3P 41 GND 42 PDD06 P3P 43 PDD07 P3P 44 PDD0...

Page 408: ...GND 4 ZSATR0 P1N 5 ZSATR0 P1P 6 GND 7 P3V 8 GND 9 P5V 10 GND 11 GND 1T GND 2T GND 3T GND 4T GND C 5 CN1910 2nd HDD interface connector 22 pin Table C 5 2nd HDD interface connector 22 pin Pin No Signal Name Pin No Signal Name P1 P3V P2 P3V P3 P3V P4 GND P5 GND P6 GND P7 P5V P8 P5V P9 P5V P10 GND P11 GND P12 GND P13 P12V P14 P12V P15 P12V S1 GND S2 ZSATT2 P1P S3 ZSATT2 P1N S4 GND S5 ZSATR2 P1N S6 ZS...

Page 409: ... NC 9 GND 10 NC 11 CRD E3V 12 CRD E3V 13 CRD1R5 P1V 14 CRD1R5 P1V 15 CRD1R5 P1V 16 PEWAKE E3N 17 GND 18 CRD E3V 19 CRD E3V 20 CRDRST E3N 21 CRD P3V 22 CRD P3V 23 CRD P3V 24 CRD P3V 25 GND 26 CRDCRQ E3N 27 CPPE E3N 28 GND 29 GND 30 GND 31 XPECRD P0N 32 XPECRD P0P 33 GND 34 ZERCRD P1N 35 ZERCRD P1P 36 GND 37 GND 38 GND 39 GND 40 GND 41 ZERCRD P1N 42 ZETCRD P1P 43 GND 44 NC 45 NC 46 NC 47 NC 48 NC 49...

Page 410: ...PYP 87 ACD14 PYP 88 ACAD07 PYP 89 ACAD08 PYP 90 ACCBE0 PYN 91 ACAD10 PYP 92 GND 93 ACAD09 PYP 94 ACVS1 P3P 95 ACAD11 PYP 96 ACAD13 PYP 97 ACAD12 PYP 98 ACAD15 PYP 99 ACAD14 PYP 100 GND 101 ACAD16 PYP 102 ACCBE1 PYN 103 ACA18 PYP 104 ACPAR PYP 105 ACLOCK PYN 106 ACPERR PYN 107 ACSTOP PYN 108 GND 109 ACGNT PYN 110 ACDEVS PYN 111 ACINT PYN 112 MCVCCA PYV 113 MCVCCA PYV 114 MCVPPA PYV 115 ACCLK PYP 11...

Page 411: ...e Pin No Signal Name 129 ACAD22 PYP 130 ACSERR PYN 131 ACAD23 PYP 132 ACREQ PYN 133 ACAD24 PYP 134 GND 135 ACCBE3 PYN 136 ACAD25 PYP 137 ACAUDI PYP 138 ACAD26 PYP 139 ACSTSC PYP 140 ACAD27 PYP 141 ACAD28 PYP 142 GND 143 ACAD29 PYP 144 ACAD30 PYP 145 ACD02 PYP 146 ACAD31 PYP 147 ACCLKR PYN 148 ACCD2 P3N 149 GND 150 GND 1T GND 2T GND Downloaded from LpManual com Manuals ...

Page 412: ...GND 14 T1A GND 15 GND 16 NC 17 PIRQH P3N 18 T1A P5V 19 T1 P3V 20 PIRQG P3N 21 X33TU2 P3P 22 T2IDSL P3P 23 GND 24 NC 25 X33TU1 P3P 26 PCIRS1 S3N 27 GND 28 T1 P3V 29 PREQ1 P3N 30 PGNT1 P3N 31 T1 P3V 32 GND 33 AD31 P3P 34 NC 35 AD29 P3P 36 PGNT2 P3N 37 GND 38 AD30 P3P 39 AD27 P3P 40 T1 P3V 41 AD25 P3P 42 AD28 P3P 43 PREQ2 P3N 44 AD26 P3P 45 CBE3 P3N 46 AD24 P3P 47 AD23 P3P 48 T1IDSL P3P 49 GND 50 GND...

Page 413: ...3 P3P 79 AD12 P3P 80 AD11 P3P 81 AD10 P3P 82 GND 83 GND 84 AD09 P3P 85 AD08 P3P 86 CBE0 P3N 87 AD07 P3P 88 T1 P3V 89 T1 P3V 90 AD06 P3P 91 AD05 P3P 92 AD04 P3P 93 BCRSTS P3P 94 AD02 P3P 95 AD03 P3P 96 AD00 P3P 97 P5V 98 P5V 99 AD01 P3P 100 CPDETS P3N 101 GND 102 GND 103 BCIO P5P 104 TMPT11 SXP 105 CPGP3M P3P 106 TMPT12 SXP 107 CPGP1M P3P 108 TMPT13 SXP 109 CPGP0M P3P 110 TMPT11 SXP 111 BCDETS P3N ...

Page 414: ...GND 14 T2A GND 15 GND 16 NC 17 PIRQH P3N 18 T2A P5V 19 T2 P3V 20 PIRQD P3N 21 X33TU4 P3P 22 T4IDSL P3P 23 GND 24 NC 25 X33TU3 P3P 26 PCIRSS P3N 27 GND 28 T2 P3V 29 PREQ3 P3N 30 PGNT3 P3N 31 T2 P3V 32 GND 33 AD31 P3P 34 NC 35 AD29 P3P 36 PGNT2 P3N 37 GND 38 AD30 P3P 39 AD27 P3P 40 T2 P3V 41 AD25 P3P 42 AD28 P3P 43 PREQ2 P3N 44 AD26 P3P 45 CBE3 P3N 46 AD24 P3P 47 AD23 P3P 48 T3IDSL P3P 49 GND 50 GND...

Page 415: ...3 P3P 79 AD12 P3P 80 AD11 P3P 81 AD10 P3P 82 GND 83 GND 84 AD09 P3P 85 AD08 P3P 86 CBE0 P3N 87 AD07 P3P 88 T2 P3V 89 T2 P3V 90 AD06 P3P 91 AD05 P3P 92 AD04 P3P 93 BCRSTM P3N 94 AD02 P3P 95 AD03 P3P 96 AD00 P3P 97 P5V 98 P5V 99 AD01 P3P 100 CPDETM P3N 101 GND 102 GND 103 BCIO P5P 104 TMPT21 SXP 105 CPGP2M P3P 106 TMPT22 SXP 107 CPGP1M P3P 108 TMPT13 SXP 109 CPGP0M P3P 110 TMPT21 SXP 111 BCDETM P3N ...

Page 416: ... interface connector 8 pin Pin No Signal Name Pin No Signal Name 1 BCAS P5V 2 BCIO P5P 3 BCRST P5N 4 GND 5 XBCCLK P5P 6 GND 7 BCCDET P3N 8 GND 1T GND 2T GND C 10 CN2460 Splitter interface connector 3 pin Table C 10 Splitter interface connector 3 pin Pin No Signal Name Pin No Signal Name 1 DISTF P5V 2 NC 3 DIST GND Downloaded from LpManual com Manuals ...

Page 417: ...3P 4 GND 5 WCHCLK P3P 6 1R5 P1V 7 MPEXRQ P3N 8 NC 9 GND 10 NC 11 XPEMPE P0N 12 NC 13 XPEMPE P0P 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLRFON S3N 21 GND 22 PLTRS3 E3N 23 ZERWL P1N 24 E3V 25 ZERWL P1P 26 GND 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZPETWL P1N 32 NC 33 ZPETWL P1P 34 GND 35 GND 36 NC 37 GND 38 NC 39 NC 40 GND 41 NC 42 NC 43 GND 44 NC 45 XCLCK1 E1P 46 NC 47 CLDATA E1P 48 1R5 P1V 49 CLRST1 ...

Page 418: ...NC 2 P3V 3 NC 4 GND 5 NC 6 1R5 P1V 7 DLXRQ P3N 8 NC 9 GND 10 NC 11 XPEDL P0N 12 NC 13 XPEDL P0P 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 NC 21 GND 22 PLTRS0 E3N 23 ZERDL P1N 24 NC 25 ZERDL P1P 26 RBSNPR P3N 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZETDL P1N 32 NC 33 ZETDL P1P 34 GND 35 GND 36 NC 37 NC 38 NC 39 NC 40 GND 41 NC 42 NC 43 NC 44 NC 45 NC 46 NC 47 NC 48 1R5 P1V 49 NC 50 GND 51 NC 52 P3V 1T GND...

Page 419: ...yboard interface connector 34 pin Table C 14 Keyboard interface connector 34 pin Pin No Signal Name Pin No Signal Name 1 NUMLED P5N 2 ARWLED P5N 3 CAPLED P5N 4 P5V 5 KBRT06 S3N 6 KBRT02 S3N 7 KBRT03 S3N 8 KBRT05 S3N 9 KBRT01 S3N 10 KBRT04 S3N 11 KBRT07 S3N 12 KBRT00 S3N 13 KBSC00 S3N 14 KBSC09 S3N 15 KBSC03 S3N 16 KBSC02 S3N 17 KBSC05 S3N 18 KBSC04 S3N 19 KBSC06 S3N 20 KBSC08 S3N 21 KBSC10 S3N 22 ...

Page 420: ...ZUSBFS E3N 5 ZUSBFS E3P 6 GND 7 GND 8 IPDDAT P5P 9 IPDCLK P5P 10 P5V 1T GND 2T GND C 16 CN3330 Volume interface connector 12 pin Table C 16 Volume interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 LEDPWR P5V 2 P5V 3 P5V 4 GND C 17 CN4230 1394 interface connector 4 pin Table C 17 1394 interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 ZTPB0 PE3N 2 ZTPB0 P3P 3 ZTPA0 P...

Page 421: ... NC 15 NC 16 NC 17 NC 18 BTMDL P3N 19 NC 20 GND 1T GND 2T GND C 19 CN4611 USB Port6 Port8 interface connector 8 pin Table C 19 USB Port6 Port8 interface connector 8 pin Pin No Signal Name Pin No Signal Name 1 USB1PS E5V 2 ZUSBP6 E3N 3 ZUSBP6 E3P 4 GND 5 USB1PS E5V 6 ZUSBP8 E3N 7 ZUSBP8 E3P 8 GND 1T GND 2T GND C 20 CN4612 USB Port4 interface connector 4 pin Table C 20 USB Port4 interface connector ...

Page 422: ...B Port5 interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 USB0PS E5V 2 ZUSBP5 E3N 3 ZUSBP5 E3P 4 GND 1T GND 2T GND 3T GND C 22 CN4630 FTUJK interface connector 6 pin Table C 22 FTUJK interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 ZUSBP0 E3P 5 ZUSBP0 E3N 6 USB2PS E5V Downloaded from LpManual com Manuals ...

Page 423: ...6 GND 7 GND 8 PNL P3V 9 PNL P3V 10 P3V 11 TSCL P3P 12 TSDA P3P 13 ZLTX0 PYN 14 ZLTX0 PYP 15 GND 16 ZLTX1 PYN 17 ZLTX1 PYP 18 GND 19 ZLTX2 PYN 20 ZLTX2 PYP 21 GND 22 ZLTX3 PYN 23 ZLTX3 PYP 24 XLCK0 PYN 25 XLCK0 PYP 26 GND 27 ZLTX4 PYN 28 ZLTX4 PYP 29 GND 30 ZLTX5 PYN 31 ZLTX5 PYP 32 GND 33 ZLTX6 PYN 34 ZLTX6 PYP 35 GND 36 ZLTX7 PYN 37 ZLTX7 PYP 38 XLCK1 PYN 39 XLCK1 PYP 40 GND 1T GND 2T GND 3T GND ...

Page 424: ...o Signal Name 1 NVARED PXP 2 NVAGRN PXP 3 NVABLU PXP 4 NC 5 GND 6 GND 7 GND 8 GND 9 P5V 10 GND 11 NC 12 NVASDA P5P 13 AHSYNC CRTE N 14 AVSYNC P3P 15 NVASCL P5P 1T GND 2T GND C 25 CN5501 S VIDEO interface connector 4 pin Table C 25 S VIDEO interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 NVBGRN PXP 4 NVBRED PXP 1T GND 2T GND 3T GND 4T GND Downloaded from LpManual com Ma...

Page 425: ...DCK0I PYP 11 GND 12 XDCK0I PYN 13 CECIN S5N 14 NC 15 HSCLE3 S5P 16 HSDAE3 S5P 17 GND 18 P5V 19 HPDETI S3P 1T GND 2T GND 3T GND 4T GND C 27 CN5816 LCD interface connector 9 pin Table C 27 LCD interface connector 9 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 BRT0 P5P 5 BRT1 P5P 6 FLPWM P3P 7 FL P5V 8 FL P5V 9 FL P5V C 28 CN6050 MIC interface connector 3 pin Table C 28 MIC interface...

Page 426: ...N6350 Speaker Woofer interface connector 2 pin Table C 30 Speaker interface connector 2 pin Pin No Signal Name Pin No Signal Name 1 AN12945A 6 2 AN12945A 8 C 31 CN6480 1 bit AMP interface connector 15 pin Table C 31 1 bit AMP interface connector 15 pin Pin No Signal Name Pin No Signal Name 1 GND 2 A GND 3 IC6482 7 4 IC6482 1 5 A4R7 P4V 6 A4R7 P4V 7 NC 8 A4R7 P4V 9 AMPSD S3N 10 SNDMUT S3N 11 AVP PF...

Page 427: ... PXP 10 HEADL2 PXP 11 A GND 12 SPKEN P4P 13 EMICB P2V 14 DETCTA P4N 15 A4R7 P4V 16 EMICIN PXP 17 VREF1 P2V 18 LININR PXP 19 LININL PXP 20 A GND 1T A GND 2T A GND C 33 CN8771 FAN0 interface connector 4 pin Table C 33 FAN0 interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 FANG0 P3P 3 GND 4 IC8773 4 C 34 CN8781 FAN1 interface connector 4 pin Table C 34 FAN1 interface connector 4...

Page 428: ...2 ADPDC 3 GND 4 GND C 36 CN8810 Battery connector 10 pin Table C 36 Battery connector 10 pin Pin No Signal Name Pin No Signal Name 1 Q8811 1 2 BTMP1 3 Q8811 4 4 M5V 5 PSCL S5P 6 PSDA S5P 7 GND 8 DBT1OV S5N 9 GND 10 GND C 37 CN9300 RTC Battery connector 3 pin Table C 37 RTC Battery connector 3 pin Pin No Signal Name Pin No Signal Name 1 ZS_PWCHKF 2 NC 3 GND 1T GND 2T GND Downloaded from LpManual co...

Page 429: ...BAT1GR S5N 14 BAT1OR S5N 15 M5V 16 PWLEGR S5N 17 PWLEOR S5N 18 DCINGR S5N 19 DCINOR S5N 20 GND 1T GND 2T GND C 39 CN9550 Web Camera MIC interface connector 8 pin Table C 39 Web Camera MIC interface connector 8 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 ZUSBCM E3P 3 ZUSBCM E3N 4 GND 5 GND 6 GND 7 SIG10109 8 IMIC GND C 40 CN9570 FeliCa interface connector 6 pin Table C 40 FeliCa interface con...

Page 430: ... P5N 11 ZUSBIR E3N 12 ZUSBIR E3P 1T GND 2T GND C 42 CN9650 Touch Sensor interface connector 10 pin Table C 42 Touch Sensor interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 NC 2 NC 3 TC S5V 4 TC S5V 5 S3SDA S5P 6 ATTEN S5P 7 S3SCL S5P 8 GND 9 GND 10 GND 1T GND 2T GND C 43 CN9700 AV Navi SW interface connector 10 pin Table C 43 AV Navi SW interface connector 10 pin Pin No Signal Na...

Page 431: ... 7 MSCLK P3P 8 MSDAT3 P3P 9 MSCD P3N 10 MSDAT2 P3P 11 MSSDIO P3P 12 MSDAT1 P3P 13 MSBS P3P 14 GND 15 FM P3V 16 MSCLK P3P 17 GND 18 MSSDIO P3P 19 MSDAT1 P3P 20 FM P3V 21 SDAT3 P3P 22 SDAT2 P3P 23 SDAT1 P3P 24 SDAT0 P3P 25 MSDAT3 P3P 26 MSDAT2 P3P 27 MSDAT1 P3P 28 MSSDIO P3P 29 GND 30 MSCLK P3P 31 MXDWE P3N 32 SDCMD P3P 33 SMCLE P3P 34 MXDCE P3N 35 MXDRE P3N 36 SMRDY P3P 37 MXDCD P3N 38 GND 39 GND 4...

Page 432: ...P 7 ZMDI3P EYP 8 ZMDI3N EYP 9 LAN E3V 10 LLINK E3N 11 LAN E3V 12 LACT E3N 1T GND 2T GND C 46 J9600 IR BRUSTER 1 interface connector 6 pin Table C 46 IR BRUSTER 1 interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 IRBLS1 P5P 3 BIRDT0 P3N 4 NC 5 NC 6 NC C 47 J9601 IR BRUSTER 2 interface connector 6 pin Table C 47 IR BRUSTER 2 interface connector 6 pin Pin No Signal Name Pin No S...

Page 433: ...XP 4 CROMIN PXP 1T GND 2T GND 3T GND 4T GND C 49 CN2471 TV Tuner interface connector 12 pin Table C 49 IR BRUSTER 2 interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 EXINR PXP 5 GND 6 EXINL PXP 7 GND 8 EXCVBS PXP 9 GND 10 CROMIN PXP 11 GND 12 LUMAIN PXP C 50 J2470 TV IN connector 5 pin Table C 50 TV IN connector 5 pin Pin No Signal Name Pin No Signal Name 1 EXINR...

Page 434: ...P3P 9 PDD06 P3P 10 PDD10 P3P 11 PDD05 P3P 12 PDD11 P3P 13 PDD04 P3P 14 PDD12 P3P 15 PDD03 P3P 16 PDD13 P3P 17 PDD02 P3P 18 PDD14 P3P 19 PDD01 P3P 20 PDD15 P3P 21 PDD00 P3P 22 PDDREQ P3P 23 GND 24 PDIOR P3N 25 PDIOW P3N 26 GND 27 PIORDY P3P 28 PDIOR P3N 29 IDEIRG P3P 30 NC 31 PDA1 P3P 32 NC 33 PDA0 P3P 34 PDA2 P3P 35 PDCS1 P3N 36 PDCS3 P3N 37 CDRLED P5N 38 P5V 39 P5V 40 P5V 41 P5V 42 P5V 43 GND 44 ...

Page 435: ...D09 P3P 10 GND 11 PDD06 P3P 12 PDD10 P3P 13 PDD05 P3P 14 PDD11 P3P 15 GND 16 PDD04 P3P 17 PDD12 P3P 18 PDD03 P3P 19 PDD13 P3P 20 GND 21 PDD02 P3P 22 PDD14 P3P 23 PDD01 P3P 24 PDD15 P3P 25 GND 26 PDD00 P3P 27 PDDREQ P3P 28 POIOW P3N 29 GND 30 PDIOR P3N 31 GND 32 PIORDY P3P 33 GND 34 PDD1CK P3N 35 IDEIRQ P3P 36 PDA1 P3P 37 PDA0 P3P 38 GND 39 PDA2 P3P 40 POCS1 P3N 41 PDCS3 P3N 42 P5V 43 P5V 44 P5V 45...

Page 436: ... 6 pin Table C 54 System board interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 ZUSBP0 E3P 5 ZUSBP0 E3N 6 USB2PS E5V C 55 CN6511 System board interface connector 20 pin Table C 55 System board interface connector 20 pin Pin No Signal Name Pin No Signal Name 1 GND 2 DOUT P3P 3 SPDJIN P3N 4 SPD3V P3V 5 A GND 6 HEADR1 PXP 7 A GND 8 HEADL1 PXP 9 HEADR2 PXP 10 A4R7 P4...

Page 437: ... pin Table C 57 LINE IN interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 A GND 2 LININL PXP 3 LININR PXP 4 A GND 5 DETCTA P4N 6 NC C 58 J6310 Headphone interface connector 6 pin Table C 58 Headphone interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 A GND 2 HEADL1 PXP 3 HEADR1 PXP 4 DEATCTA P4N 5 A GND 6 NC C 59 J6701 MIC interface connector 6 pin Table C 59 MIC int...

Page 438: ...able C 60 System board interface connector 20 pin Pin No Signal Name Pin No Signal Name 1 GND 2 DCINOR S5N 3 DCINGR S5N 4 PWLEOR S5N 5 PWLEGR S5N 6 M5V 7 BAT10R S5N 8 BAT1GR S5N 9 SATLED P5N 10 CDRLED P5N 11 RECORG S5N 12 M5V 13 RECRED S5N 14 LERNON P5N 15 LERNRX P5N 16 P5V 17 NC 18 BTLED M5N 19 RCIRRX S5P 20 GND 1T GND 2T GND Downloaded from LpManual com Manuals ...

Page 439: ... Signal Name Pin No Signal Name 1 LEFT SW 2 NC 3 NC 4 NC 5 NC 6 RIGHT SW 7 GND 8 GND 9 IPDCLK P5P 10 IPDDAT P5P 11 GND 12 P5V 1T GND 2T GND C 62 CN9660 System board interface connector 10 pin Table C 62 System board interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 E3V 2 FGSPON S3N 3 GND 4 ZUSBFS E3N 5 ZUSBFS E3P 6 GND 7 GND 8 IPDDAT P5P 9 IPDCLK P5P 10 P5V 1T GND 2T GND Downloade...

Page 440: ...Appendices Appendix C Pin Assignments C 40 CONFIDENTIAL Qosmio G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 441: ... 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0 3C 2 24 I ...

Page 442: ...F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3A 2 53 33 B...

Page 443: ...3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04 115 F4 3E BE 0C F...

Page 444: ...124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan code 7 Refer to Tabl...

Page 445: ...0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5D E0 DD E0 ...

Page 446: ...0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F ...

Page 447: ...I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37 E0 B7 E0 7C E0 F0...

Page 448: ...OSMIO G40 Maintenance Manual 960 632 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes Downloaded from LpManual com Manuals ...

Page 449: ...out Appendices Appendix E Key Layout E 1 US Keyboard Figure E 1 US Keyboard layout E 2 UK Keyboard Figure E 2 UK Keyboard layout QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL E 1 Downloaded from LpManual com Manuals ...

Page 450: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 451: ... SDA 13 HSYNC 14 VSYNC 15 SDL RED 1 GREEN 2 BLUE 3 NC 4 GND 5 GND 6 GND 7 GND 8 5V 9 GND 10 NC 11 SDA 12 HSYNC 13 VSYNC 14 SCL 15 Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 2 LAN loopback Connector 1 BIBAP TX 2 BIDAN TX 3 BIDBP RX 4 BIDBN RX Figure F 2 LAN loopback connector QOSMIO G40 Maintenance Manual 960 632 CONFIDENTIAL F 1 Downloaded from LpManual com Manuals ...

Page 452: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 453: ... tilde character key until a beep sounds For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be impossible to start up th...

Page 454: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 455: ...ble to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The com...

Page 456: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

Page 457: ...ce Manual 960 632 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Model Time hours Tunerx2 model 6058 55h Downloaded from LpManual com Manuals ...

Page 458: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G40 Maintenance Manual 960 632 Downloaded from LpManual com Manuals ...

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