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Toshiba Magnia Z310, User Manual

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Toshiba Magnia Z310 User Manual Download Page 381

Troubleshooting

Before Calling for Service

  381

Before Calling for Service

If you cannot solve the problem yourself, confirm and record the following information 
before contacting Toshiba Technical Support:

❖

Server model number and serial number (located on the rear of the server)

❖

List of hardware and software components installed in the server

❖

Brief statement of the problem

❖

How frequently the problem occurs

❖

Environment in which the problem occurred

❖

Method of simulating the problem

Toshiba Technical Support

If you need assistance:

❖

support.toshiba.com

Download the latest drivers, view detailed installation instructions, and access the latest 
server information.

❖

InTouch

sm

 Center

Calling within the United States (800) 457-7777

Calling from outside the United States (949) 859-4273

Summary of Contents for Magnia Z310

Page 1: ......

Page 2: ...load the latest drivers view detailed installation instructions and access the latest server information InTouch Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For troubleshooting information see Identifying a Problem on page 372 SV140 0402M1 TOSHIBA ...

Page 3: ...o correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference in a commercial area This device must accept any interference received including interference that may cause undesired operation Contact Toshiba America Information Systems Inc 9740 Irvine Blvd Irvine CA...

Page 4: ...4 Warning Labels Warning labels are attached to this equipment as shown below Read these labels carefully Power Supply Unit System Unit Power Supply Unit External Unit 1 2 1 2 ...

Page 5: ...erence In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure Use of controls or adjustments or performance of procedures other than those specified in the owner s manual may result in hazardous radiation exposure CLASS 1 LASER PRODUCT TO IEC 60825 1 LASER KLASSE 1 NACH IEC 60825 1 ...

Page 6: ... PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES WHETHER BASED ON TORT CONTRACT OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER I...

Page 7: ...YU3810U SYU3819U External HD Unit Z1 CAB3601U CAB3602U0 External Device Bay Unit Z1 CAB3611U CAB3612U överensstämmer med föijande normer Supplementary Information The product complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC Weitere Informationen Das Produkt entspricht den Anforderungen der Niederspannungs Richtlinie 73 23 EG und der EMC Richtli...

Page 8: ...y lock 27 Front view panel open 28 Controls and Indicators 32 Front panel display 34 Rear view 37 AC connector 37 Security loop 37 I O connectors 38 Expansion slot 39 LAN status indicators 39 Removing and replacing the server panels 39 Removing the top panel micro tower model 39 Replacing the top panel micro tower model 41 Removing and replacing the top panel rack model 41 Inside the server 42 IDE...

Page 9: ...tarting the server using the CD ROM 49 Starting the server using a floppy disk 49 BIOS setup 50 Starting the BIOS Setup Utility 50 Menu screen 50 Changing BIOS Settings 51 BIOS Settings 52 Backup diskettes 59 Creating backup diskettes 59 Setting the system configuration 60 Onboard SCSI utility 60 Setting up a disk array RAID 64 Configuring Arrays 64 Assigning RAID Levels 65 Planning the Array Conf...

Page 10: ...dule 91 Removing a memory module 92 CPU modules 93 Removing a Processor 98 Internal Battery 102 Replacing the Internal Battery 102 Installing Hard Disk Drives 105 Expansion Cards 108 Restrictions on PCI expansion cards 108 Installing SCSI or expansion cards 108 Chapter 3 Expansion Device Setup 112 External Hard Drive Unit Z1 Front View 112 Front panel 113 Power button 113 System status indicators ...

Page 11: ...ontrol connector IN OUT 123 SCSI connector 123 Connecting External Device Z1 Units 124 Installing a SCSI device 126 Terminator 126 SCSI ID 126 Installing the SCSI device 126 Chapter 4 Hardware Diagnostics 130 About Hardware Diagnostics 130 Starting Hardware Diagnostics 130 Diagnostic Options 131 01 Diagnostic Test 132 01 Diagnostic Test Menu Test Items 133 02 Running Test 141 03 Log Utilities 143 ...

Page 12: ... Setting 164 Server Role Setting 164 Network Protocol Setting 1 165 TCP IP Protocol Setting 1 166 DNS WINS Setting 1 167 Network Protocol Setting 2 168 TCP IP Protocol Setting 2 169 DNS WINS Setting 2 170 Certificate Service Settings 171 Public and Private Key Pair Settings 172 CA Identifying Information Settings 173 Data Storage Location Settings 174 Network Services Setting 175 Domain Workgroup ...

Page 13: ...ngs 194 Services and Application Installation 195 HarnessEye web Setting 196 Setup Option 197 Confirm Parameter Settings Screen 198 Windows 2000 Manual Installation 199 Creating driver disks 199 Selecting the disk driver 200 After Installation Windows 2000 202 Installing the Toshiba Display Power Save Driver 204 After Installation Windows NT 4 0 204 Netware Installation 208 Before installing NetWa...

Page 14: ...ng the MegaRAID Configuration Console 232 Logging on to the RAID Server 232 MegaRAID Configuration Console main screen 233 Managing the IDE Controllers 235 Scan Devices 235 Configuration View 235 Log Data 247 Advanced 248 Backplane 250 Close Server 251 Chapter 7 Management Software 252 HarnessEye web HEW 252 HEW modules 252 Module Roles 253 Module Configuration Notes 256 Security 257 Operating Env...

Page 15: ...AID Status Screen 279 SCSI RAID Status Screen 281 Mobile IP Software Screen 283 Software Access Point Screen 286 Error Log Screen 287 Remote Power Control Screen 288 Configure Alerts Screen 289 S E L System Event Log Screen 294 Performance Settings Screen 299 Performance Screen 301 Configuration Screen 302 Collect Logs Screen 304 Advanced Setting Screen 306 Agent Information Add Delete Tool 314 St...

Page 16: ...8 Multiple access points 328 Installing the Software Access Point 330 Windows NT installation 330 Windows 2000 installation 333 Linux Installation 339 Uninstalling the Software Access Point 341 Installing the Access Point Configuration Utility 343 Uninstalling the Access Point Configuration Utility 344 Utilities 345 Access Point Configuration Utility Local 345 Access Point Configuration Utility Re...

Page 17: ...isplay Properly 376 The FDD Activity Indicator Does Not Light 376 The FDD Activity Indicator is Always On 377 The HDD Status Indicators Do Not Light 377 The HDD Does Not Respond 377 CD ROM Drive Status Indicator Does Not Light 377 The Disk and STS Indicators Light and Flash Amber 377 The Fault Indicator Lights Amber 378 The FDD Indicator Does Not Light 378 An Error Is Displayed During POST Operati...

Page 18: ...is Usable 379 Remedy When Windows NT Windows 2000 is Unusable 380 Before Calling for Service 381 Toshiba Technical Support 381 Appendix A Specifications 382 Appendix B Interfaces 393 Appendix C Switch Settings 399 Appendix D Sensor List 402 Appendix E Alarms 405 Appendix F Unit Logs 410 Appendix G Message List 414 Index 416 ...

Page 19: ...19 ...

Page 20: ...ard Hot swap hard disk drives Ultra 160 SCSI IF option 2 LAN ports 10BASE T 100BASE TX provided as standard ALB Adaptive Load Balance and AFT Adaptive Fault Tolerance compatible LAN ports are triple DES secure Network adapter supports Wake On LAN feature Wireless LAN IEEE802 11b card option Wireless Software Access Point Remote management mechanism via network power ON OFF reboot provided standard...

Page 21: ...riousness of the risk and the following icons highlight these instructions It is extremely important to follow basic safety practices are followed when installing and maintaining the system DANGER This icon indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed CAUTION This icon indicates the existence of a hazard that coul...

Page 22: ...kit guides and other applicable guides Service Options Toshiba offers a full line of service options built around its warranty programs For registration information refer to the warranty and service material included with the server or go to our web site at support toshiba com Maintenance Contracts Periodic maintenance and inspection is essential to keeping the server fully operational and assurin...

Page 23: ... have no experience installing and removing computer hardware devices or if the job seems difficult consult an authorized Toshiba Magnia service provider Toshiba assumes no liability for damages if you install and remove optional devices yourself Environmental considerations This section lists precautionary measures to take when setting up micro tower and rack mounted Toshiba Magnia Z310 Z310R ser...

Page 24: ...oo high or too low wait about an hour to allow the server to adjust to the ambient conditions of the room before turning on the server To inspect the server for condensation remove its access panel For instructions see Removing and replacing the server panels on page 39 WARNING If debris or liquid gets in the server shut it down immediately set the power button to Off and unplug the power cable fr...

Page 25: ...nce The following illustrations show recommended minimum clearances Minimum clearances required for horizontal rack installation Minimum clearances required for vertical Micro Tower installation Up to four Micro Tower models can be installed side by side horizontally 8 inches 20 cm or more 2 inches 5 cm or more 2 inches 5 cm or more 12 inches 30 cm or more 8 inches 20 cm or more 12 inches 30 cm or...

Page 26: ...s exterior case becomes dirty or stained clean it with a soft cloth If necessary moisten the cloth with water Never use harsh chemicals to clean the server which can cause the server to deform or discolor Do not drop the server This can cause malfunction or failure Dust accumulates on the display screen because of static electricity Regularly wipe the display screen with a dry soft cloth Do not us...

Page 27: ... lock The front access panel can be locked or unlocked as shown in the following illustration Key lock WARNING Use only the supplied power cable and genuine Toshiba parts or parts recommended by Toshiba NOTE It is recommended you use an uninterruptible power supply UPS with this server Power indicator Disk indicator Auto shutdown indicator Fault indicator System status indicators Front panel displ...

Page 28: ... cage is installed in the device bay the SCSI interface connector on the rear of the system unit is disabled See I O connectors on page 38 for more information on connector locations CD ROM drive System status indicators Operation buttons Front panel display Wireless LAN card slot USB 1 connector USB 2 connector Front panel Device bay HDD LAN status indicators CD ROM drive System status indicators...

Page 29: ...nsert the key in the lock and turn the key counter clockwise to unlock the front access panel Opening the front access panel 2 Push the mark on the top of the panel to release the catch mechanism 3 Swing the cover down 4 Remove the panel by pulling it straight out Removing the front panel ...

Page 30: ...ct button is pressed Insert a fine wire such as a straightened paper clip into this hole to manually eject the tray Access Indicator Illuminates when the CD ROM is being accessed Disk tray The CD ROM supports both single size 8 cm and standard size 12 cm CD ROMs HINT The eject button will open the CD ROM drive s disk tray only when power is supplied to the server Eject button Access indicator Ejec...

Page 31: ...ts such as the tip of a pencil to release the disk tray The object may break and damage the CD ROM drive Remove the CD whenever the CD ROM drive is not in use To avoid damaging the CD ROM drive never press the eject button while the status indicator is on TECHNICAL NOTE To avoid damaging the media when the tray closes be sure to verify that the CD is inserted properly into the drive tray by gently...

Page 32: ...g OS such as Windows 2000 that supports the power save mode press and release the button in less than four seconds to switch between the power save modes sleep mode hibernation mode and the regular mode Reset Button Resets the server NMI Button Provided exclusively for use by authorized Toshiba Magnia service providers Display Change Button Press this button to change the information on the front ...

Page 33: ... set up Green The ASD mode is functioning properly Amber ASD function is not operating properly For Windows NT Windows 2000 or Linux lamp indicates ASD function is not installed or the system is currently is in booting mode For operating systems other than Windows NT Windows 2000 or Linux lamp indicates correct setup of ASD function Stopped ASD service under Windows NT Windows 2000 or Linux when y...

Page 34: ...1s ExBay xi i number of External Device Bay Unit Z1s The number of units is shown when the power is ON User messages Two user messages can be set by the Harness Eye web or the Toshiba Remote Management and Front Panel Display Setup Tool up to 40 characters per line When user messages exceed 16 characters the display scrolls to display the entire message When two user messages have been set they ca...

Page 35: ...Auto Shutdown function Hold down the Display Selector button for four seconds to display user messages or system configuration information Card slot The wireless LAN card slot supports an optional wireless LAN card USB1 connector Used to connect a USB device USB2 connector Used to connect a USB device Device bay The device bay can accommodate one of the following depending on the configuration you...

Page 36: ...hard disk drive is installed No data is being read or written Green Data is being read or written Amber Trouble has occurred Flashing amber The disk array is being rebuilt PWR 1 HDD1 Off No hard disk drive is installed No power is supplied to the hard disk drive Green Power is supplied to the hard disk drive STS 2 HDD2 Off No hard disk drive is installed No data is being read or written Green Data...

Page 37: ...drive may be faulty If defective replace it If your system is configured redundant RAID1 you can replace the faulty drive without interrupting system operation Shock and vibration can damage hard disk drives so always handle them carefully Installing and replacing a hard disk drive requires special techniques and knowl edge Contact your authorized Magnia service provider for assistance When the se...

Page 38: ...devices on page 43 External unit control connector Used to connect an external unit LAN 2 connector 2 Used to connect a 100BASE T or 10BASE T ethernet cable LAN 1 connector 1 Used to connect a 100BASE T or 10BASE T ethernet cable RGB connector Used to connect a monitor Serial connector Used to connect an RS 232C compliant device An adapter cable is provided SCSI connector External unit control con...

Page 39: ...moving the top panel micro tower model 1 Shut down the server if it is in operation 2 Press and hold the power button to power down the server Unplug the power cable Indicator Status Meaning Link Green Successfully connected Off Network cable not connected or incorrectly connected Activity Green Data being transferred Off Not active CAUTION When sliding a server panel be careful not to catch your ...

Page 40: ...ift the cover off Removing the top outer cover 4 Remove the front panel See Front view panel open on page 28 5 Remove the four screws from the bottom cover and lift the server out Removing the bottom outer cover 6 Remove the seven screws securing the top panel and lift it away from the server Removing the top panel ...

Page 41: ...ews 5 Plug in the power cable Removing and replacing the top panel rack model Remove or replace the top panel after sliding the server out of the rack See Working on Rack Mounted Servers on page 78 for information on installing the server into a rack and removing it for maintenance To remove the top panel on a Magnia Z310R 1 Loosen the thumb screws securing the server to the rack and pull the base...

Page 42: ...E HDD cage IO Device cage Used to mount a 3 5 hard disk IDE or backup unit depending on the server configuration you ordered Riser card SCSI riser card The riser card or SCSI riser card supports one 194mm PCI expansion slot Motherboard Riser card Cooling fans CPU sockets under air duct Memory slots under power supply Expansion slot IDE HDD Cage IO Device Cage SCSI riser card Wireless LAN card slot...

Page 43: ...ou to install up to three memory modules in the server For information on upgrading system memory see Memory modules on page 89 Type II PCMCIA wireless LAN adapter The Type II PCMCIA wireless LAN adapter supports one wireless LAN card Connecting optional peripheral devices USB connectors are located on the front of the server and can be used to connect USB peripheral devices I O connectors are loc...

Page 44: ...ptional peripheral devices 44 3 Connect each peripheral device to its applicable connector Connecting optional peripheral devices front view Connecting optional peripheral devices rear view 4 Tighten connector screws as applicable ...

Page 45: ...g or writing data Eject button Used to eject the floppy disk NOTE When connecting optional units be sure to use genuine Toshiba parts or those recommended by Toshiba If other than genuine or recommended parts are connected to the server malfunction damage or fire may result For details about optional units contact an authorized Toshiba Magnia service provider CAUTION When the FDD light is on do no...

Page 46: ...e same AC outlet as an appliance that has a high power consumption or that generates electrical noise such as an air conditioner or photocopier To connect the server to an AC power source 1 Plug the power cable into the connector on the back of the server Connecting the power cable 2 Plug the power cable into an AC outlet or the power output connector of an uninterruptible power supply UPS HINT Us...

Page 47: ... supply UPS 3 Turn on the monitor The power indicator lights amber 4 Open the front panel 5 Press the power button The power indicator lights green Pressing the power button Wake On LAN Function The server can be started by a service installed on the network using the Wake On LAN function TECHNICAL NOTE Always wait at least 10 seconds between turning the server off and turning it back on again If ...

Page 48: ...and message displays after POST concludes The following screen displays when the system boots Press F2 to enter SETUP NOTE It is recommended that you do not turn off the power during the POST process In case of an emergency during POST where shutdown is necessary press and hold the power button for four seconds Phoenix BIOS 4 0 Release X X X XX Copyright 1985 2000 Phoenix Technologies Ltd All Righ...

Page 49: ...is in the CD ROM drive 2 Press the Power button to start the server 3 Immediately after pressing the Power button press the eject button on the CD ROM drive place the Toshiba Server Setup Tool CD on the disk tray then close the tray Starting the server using a floppy disk To start the server using a floppy disk 1 Make sure that the CD ROM drive is empty 2 Insert the Startup Disk into the floppy dr...

Page 50: ...Setup Utility displays when F2 is pressed when the server is started The message Entering Setup appears on the screen After the system completes the Power On Self Test POST the BIOS Setup Utility is loaded Menu screen The following menu displays when the BIOS Setup Utility starts PhoenixBIOS Setup Utility Advanced Security Boot Exit System Time System Date Primary Master Primary Slave FSB Frequenc...

Page 51: ...m using the arrow keys 2 Press the Enter key The submenu corresponding to the selected item appears 3 Set the value for the selected item Main Sets the system date and time floppy disk drive parameters and other data Advanced Sets details of hardware data such as serial port parallel port parameters Security Registers changes and deletes passwords and sets security mode Boot Sets the boot sequence...

Page 52: ...t the submenu BIOS Settings This section describes the settings available on the various BIOS Setup Utility menus Main menu System Time System Date Enter the system time and date Primary Master Primary Slave Displays the type of connected IDE Drive CD ROM drive Do not change this setting FSB Frequency Displays FSB Frequency DRAM Frequency Displays DRAM Frequency ...

Page 53: ...shadow Enabled Do not change this setting Video shadow Enabled Do not change this setting Memory Cache The following submenu displays when this options is selected Do not change any of the settings on this screen Memory Cache Enabled Enables or disables all memory caching Cache System BIOS area Write protect Controls caching of system BIOS area Cache Video BIOS area Write protect Controls caching ...

Page 54: ...emory Summary screen Sets whether or not to display system summary information on screen after POST processing Select Disabled AC ON State Last state Set the procedure the system will follow if the AC power is interrupted at an AC power reset If you use UPS select On Last State Reset from state at power interruption On Turns on power Off Turns off power System Memory Displays available system memo...

Page 55: ... Enabled Enable or disable the IDE RAID adapter setting depending on your server s configuration SCSI Enabled Enable or disable the SCSI riser card setting depending on your server s configuration LAN Enabled Enable or disable the on board LAN setting depending on your server s configuration IDE RAID Enabled SCSI Enabled LAN Enabled PCI Device slot 1 ...

Page 56: ...ays when this option is selected Note that not all items on this menu can be modified when in user mode PCI Delay Transaction Enabled Do not change this setting PCI Dynamic Bursting Enabled Do not change this setting I O Device Configuration The following submenu displays when this option is selected Serial port A Auto Do not change this setting PS 2 Mouse Auto Detect Do not change this setting PC...

Page 57: ...OS you installed Select other if the name of your OS is not displayed Reset Configuration Data No Do not change this setting Wake On Ring Disabled Enables or disables the Wake On Ring function Wake On LAN Disabled Enables or disables the Wake On LAN function Security menu The following screen displays when Security Menu is selected Set Supervisor Password Allows Supervisor Password to be entered c...

Page 58: ...s the sequence in which the system searches devices for the boot files Removable Devices Specifies the boot sequence for the floppy disk drive Hard Drive Specifies the hard disk drive from which the operating system is to be booted The settings are in the following order MegaRAID IDE internal disk drive unit AIC 7892 SCIS riser card PCI RAID Adapter RAID controller CD ROM Drive Boot from CD ROM Dr...

Page 59: ...ard Changes Resets all setup options to the previously saved values Save Changes Saves changes Backup diskettes The Toshiba Server Setup Tool SST contains software that allows you to make backup diskettes of the drivers utilities and data stored on the server Make as many backup diskettes as necessary to record the configuration of the server Store the backup diskettes in a safe place Creating bac...

Page 60: ...nd any pre installed SCSI devices in the system unit are set up prior to shipping Use the SCSI Utility when you add or replace a SCSI device in the device bay or in an external Z1 unit that has a SCSI card or when you need to confirm SCSI configuration settings Starting the SCSI Utility When the server is turned on or restarted the following screen displays the onboard SCSI BIOS initialize message...

Page 61: ... setting SCSI Utility Keyboard Commands Changing SCSI Device Settings 1 Using the arrow keys select the desired item then press the Enter key The submenu or selection menu corresponding to the selected item appears 2 Make any necessary changes then save the changes 3 Select Exit this Menu to exit the submenu Esc Returns control to the previous screen mode Enter Specifies a data item Returns contro...

Page 62: ...and scans for normal data transfer through the SCSI bus Host Adapter SCSI Termination Enabled Specifies whether the SCSI bus is to be terminated using the SCSI host adapter Do not change this setting Boot Device Options Specifies the SCSI device from which the system is to be booted Boot SCSI ID 0 Selects the SCSI ID of the device which boots the system Do not change this setting Boot LUN Number 0...

Page 63: ...ple LUN Support No Specifies whether logical unit numbers are supported Include in BIOS Scan Yes Specifies whether the device is to be scanned when SCSI BIOS starts Advanced Configuration Options Sets up detailed data on the SCSI controller Reset SCSI Bus at IC Initialization Enabled Specifies whether or not to reset the SCSI bus during the SCSI controller resetting process Display Ctrl A Message ...

Page 64: ... MegaRAID IDE Setup Utility Configuring Arrays Organize the physical disk drives in arrays after the drives are connected to the MegaRAID IDE Each onboard IDE RAID array can consist of one to two physical drives Configuration Strategies The most important factors in RAID array configuration are drive availability fault tolerance and drive performance Maximizing Drive Availability You can maximize ...

Page 65: ...ance requirements The factors you should consider when selecting a RAID level are listed below RAID Level Minimum Number of Physical Drives Maximum Number of Physical Drives 0 One Two 1 Two Two Level Description and Use Pros Cons Max Drives Fault Tolerant 0 Data divided in blocks and distributed sequentially pure striping Use for non critical data that requires high performance High data throughpu...

Page 66: ...rt the MegaRAID IDE Setup Utility while the system is booting 2 Create an array by using pressing F4 Change the array type to Mirror 3 Add the existing drive and the new drive to this array You can identify the existing drive and the new drive by their connection 4 Start the rebuilding process by pressing Enter Setup prompts for the target drive name Select the newly connected drive as the target ...

Page 67: ...lection Array configuration type or RAID level Stripe Mirror Drive numbers of the physical drives included in the array Stripe size 32 KB to 4 MB valid for Stripe configurations only Whether the system is bootable from one of the configured arrays Build Array function valid for Mirror array only This option is used to build one drive from another Physical Drives Information The Physical Drives Inf...

Page 68: ...1 key Press F1 to auto configure a Stripe array MegaRAID IDE will automatically creates a Stripe array based on the available physical drives attached The Stripe size is set for the optimum level 64 KB Auto Configure Mirror F2 key Press F2 to run auto configuration MegaRAID IDE will automatically create arrays based on the available physical drives A minimum of two free physical drives are require...

Page 69: ...lable physical drives with check boxes Use the arrow navigation keys and press the space bar to select or deselect the drive or drives to be part of the array Press Enter when finished If you select mirror mode as the array type you must select two drives to be in the array This pop up window displays only when configuring RAID 0 Stripe and RAID 1 Mirror arrays Stripe Size Stripe size field applie...

Page 70: ...ty Build Array The Build Array option is valid for RAID 1 Mirror only It is used to rebuild the array using a drive from the Spare Pool When Build Array starts it prompts the user to select the target drive Once the target drive is selected the rebuild begins Delete Array F5 key Use arrow keys to locate the drive you want to delete and then press F5 Restore Old Configuration F6 key Press F6 to ret...

Page 71: ...n or off Write Cache displays WC ON or WC OFF Virus Protection box displays VP ON or VP OFF DMA Read Write box displays DMA ON or DMA OFF Buzzer display BUZ ON or BUZ OFF When you turn an option on the status box changes color from red to green The window for the Write Cache Virus Protection DMA and Buzzer options is shown below Save and Exit F10 key When you complete the array configuration press...

Page 72: ...and it is placed in ACPI mode or your operating system supports ACPI use the following procedure to perform a normal shutdown 1 Click Start Settings then Control Panel and choose Power Management 2 Select Shutdown The system will automatically shutdown and turn off Using the automatic shutdown function The automatic shutdown function is usable only when the server is running on the Windows NT or W...

Page 73: ...er indicator is amber and the server is shut down normally If the server does not shut down normally execute a forced shutdown Hints on using the Power button If the power button is pressed during manual system operation or shutdown operation it may cause the server to malfunction Follow the instructions below to insure stable operation of the system When starting up the Windows NT do not use the ...

Page 74: ...ted Prevent this situation by Using the power button after log off operation Prohibit Guest log ons or let all users including Guests have the right to shut down the server The application in operation When an application in operation is forcedly closed using the shutdown operation with the power button data is not saved Load to the system If the server is shut down using the power button when the...

Page 75: ...evices or if the job seems difficult consult an authorized Toshiba Magnia service provider Toshiba assumes no liability for damages if you install and or remove optional devices yourself DANGER Some parts carry high voltages and are dangerous To avoid electric shock shut down the server and disconnect the power cable before performing any server maintenance Some parts of the equipment can cause el...

Page 76: ...o 80 Avoid a place where the temperature may change sharply because condensation may develop inside the equipment Do not install remove devices in an environment where static electricity is present on a carpet for example Internal server components can be seriously damaged by static electricity Wear a wrist or heel ground cable to discharge static electricity carried on your body If such equipment...

Page 77: ...nels See Removing and replacing the server panels on page 39 5 Perform the required maintenance 6 Reinstall the server s access cover See Removing and replacing the server panels on page 39 7 Reconnect all signal cables 8 Press the Power button to turn on the server then run any required system checks WARNING Never disassemble the server more than described in this manual Failure to observe this p...

Page 78: ... disk unit out of the rack at the same time Extending more than one device from the rack might cause it to become unstable Never place additional weight or apply a continuous excessive load to a server or other unit that is extended from the rack Such a load may damage the rack s rails or cause the rack to become unstable Never lean objects against the rack and do not lean against it The rack migh...

Page 79: ...h the server or external unit include Parts provided with the rack blank module include No Name Quantity 1 Base Assy 1 2 Rail R 2 3 Support Bracket L 1 4 Support Bracket R 1 5 Rail F WD L 1 6 Rail F WD R 1 7 Pin Catch Tray 2 8 GUIDE PIN M6 2 9 Screw M5 10 10 Screw M6 8 11 Spring Lock Washer 2 12 Washer 2 13 Front Bracket L 1 14 Front Bracket R 1 15 Spring Lock Washer 1 16 Washer 1 17 Thumb Screw 5...

Page 80: ...l R to each of the left and right rear posts of the rack and a Rail F to each of the left and right front posts Note that the tab on the upper front of the F rails is used to guide the base assembly and should face inside the rack Do not completely tighten the screws attaching the rails to the rack Temporarily fasten the Rails 3 Attach Rail R to Rail F for each side with two M5 screws Attaching Ra...

Page 81: ...ews Attach the Pin Catch Tray 5 Insert the base assembly into the rail and insert the M6 guide pins into the Guide Pin Stops on each side Inserting the Base Assembly 6 Attach the left and right Support Brackets to the base assembly and secure them with two M5 screws Attaching the Support Brackets Guide Pin Stop Guide Pin Stop ...

Page 82: ...Tighten the eight screws left loosened in Step 2 9 Attach the left front brackets to the server bay with two M3 screws After installing the system unit into the rack attach the right front bracket Attaching the front bracket 10 Place the server bay onto the base assembly and slide it in Installing the server bay Thumb Screw Screws M3 Front Bracket ...

Page 83: ...12 Secure the base assembly with an M3 screw Securing the server bay to the base assembly 13 When using a rack blank module attached the front bracket to the blank module using two flat screws Place the attached blank module and front bracket onto the base assembly and secure them with a single flat screw Securing the rack blank module Thumb Screw ...

Page 84: ...dware Devices Maintenance Overview 84 14 Insert the entire base assembly into the rack Inserting Into server in the rack 15 Retighten the thumb screws loosened in step 11 Securing the base assembly to the server rack ...

Page 85: ...those servers WARNING Do not slide more than two Rack Mount Trays out of the rack at the same time If two or more units are pulled out of the rack the rack may become unstable and topple over Do not put any weight on the server that is pulled out of the rack Do not apply an excessive load to a server pulled out of the rack because such a load may cause the rail to be damaged or the rack to be unst...

Page 86: ... base assembly to the server Removing the base assembly screw 5 Slide the server out of the rack Sliding the server into the rack 1 Gently slide the server into the base assembly 2 Secure the base assembly to the server with one screw 3 Slide the entire base assembly into the rack 4 Tighten the four thumbscrews on the front brackets 5 If cables were disconnected from the back of the server connect...

Page 87: ...evices connected to the server then press and hold the Power button to turn off the server 2 Unplug the power cable 3 Remove the outer cover and server panels For instructions see Removing and replacing the server panels on page 39 4 Remove the six screws securing the power supply and lift it out Lifting out the power supply unit 5 Disconnect the power and signal cables Disconnecting the cables To...

Page 88: ...down the server Make sure that the power cable has been disconnected from the AC outlet 2 Remove the outer cover and server panels For instructions see Removing and replacing the server panels on page 39 3 Connect the power and signal cables Connecting the cables 4 Install the power supply unit and secure it with six screws Installing the power supply unit 5 Re attach the server panels and outer c...

Page 89: ...ing or expanding memory call your authorized Toshiba Magnia service provider Using the wrong memory module or the wrong combination of modules could result in damage to the equipment WARNING Never install or remove memory modules immediately after turning off the server To avoid burn injuries wait for the heat around the memory modules to dissipate Never perform disassembly procedures that are not...

Page 90: ...1024 2304 128 1024 1024 2176 512 512 1024 2048 1024 1024 2048 512 512 512 1536 256 256 1024 1536 512 1024 1536 256 512 512 1280 128 128 1024 1280 256 1024 1280 128 512 512 1152 128 1024 1152 256 256 512 1024 512 512 1024 1024 1024 256 256 256 768 128 128 512 768 256 512 768 128 256 256 640 128 512 640 128 128 256 512 256 256 512 512 512 128 128 128 384 128 256 384 256 256 128 128 256 128 128 ...

Page 91: ... power cable from the AC outlet 3 Remove the power supply unit For instructions see Removing the Power Supply on page 87 4 Holding the DIMM by its edges only remove it from its anti static package 5 Extend the hooks on both sides of the memory slot outwards Extending the hooks 6 Orient the DIMM so that the two notches on the bottom edge align with the keyed socket Insert the module until it locks ...

Page 92: ...dule occasionally springs out of the slot Be sure to carefully hold the memory module when removing it Removing a memory module NOTE Do not hold a DIMM by its connecting terminal If touched the module may not maintain a good contact once installed CAUTION Memory modules can be seriously damaged by static electricity Wear a wrist or heel ground cable to discharge static electricity carried on your ...

Page 93: ...ports up to two Intel Pentium III processors with 133 MHz system bus CPU sockets Installing a Second Processor CAUTION If you are upgrading your server to a dual CPU configuration your CPU modules must have the same speed cache size and connector technology For questions about dual CPU configurations contact your authorized Toshiba Magnia service provider WARNING Never disassemble the server beyon...

Page 94: ... then carefully lift the riser card out of its slot on the motherboard Disconnect the cable attached to the riser card Removing the riser card CAUTION Installing a CPU module while the server is ON could cause damage to the server or the CPU module CPU modules can be seriously damaged by static electricity Wear a wrist or heel ground cable to discharge static electricity carried on your body If su...

Page 95: ...the two screws and the fan duct Removing the fan duct 5 Raise the socket locking lever Raising the lock lever 6 Align the processor pins with the socket Inserting the CPU module CAUTION Do not force the CPU into the socket If you do you may cause damage ...

Page 96: ...rom the heat sink and gently place the heat sink on top of the processor 9 Secure the heat sink by engaging the clips with the upper and lower socket hooks Attaching the heat sink Engaging the clips NOTE Hold the heat sink by the slotted sides When installing the heat sink do not press on the heat sink vanes Damage may result if the vanes are forced out of alignment ...

Page 97: ...hing the fan duct 11 Reconnect the riser card cable insert the riser card and secure it with one screw Attaching the riser card 12 Attach the PCI bracket with PCI card installed if used with two screws Attaching the PCI bracket 13 Install the server panels 14 Connect the power cable and turn on the server ...

Page 98: ... on the server board As you work place boards and processors on a grounded static free surface or conductive foam pad 1 Remove the two screws securing the PCI bracket and remove it Phoenix Server BIOS 4 Release 6 0 Copyright 1985 2000 Phoenix Technologies Ltd All Rights Reserved BIOS Version X XX CPU 2 Pentium R III Processor 1 GHz XXXK System RAM Passed XXXM Extended RAM Passed NOTE When a CPU is...

Page 99: ...he riser card out of its slot on the motherboard Disconnect the riser card cable and remove the riser card Removing the riser card 3 Remove the two screws securing the fan duct and remove it Removing the fan duct 4 Lightly press the clips securing the heat sink to release it Remove the heat sink Releasing the clips ...

Page 100: ...Connecting Hardware Devices CPU modules 100 Removing the heat sink 5 Raise the CPU socket lock lever Raising the lock lever 6 Remove the CPU module Removing the CPU module ...

Page 101: ... with two screws Installing the fan duct 8 Install the riser card and secure it with one screw Installing the PCI riser card 9 Attach the PCI bracket with the PCI card installed if used with two screws 10 Install the server panels 11 Connect the power cable and switch on the server ...

Page 102: ...ctly oriented Otherwise you risk causing heat an explosion or a fire To ensure proper system operation replace the battery with one of the same type Replacing the Internal Battery 1 Record the system configuration information 2 Review the instructions found in Before You Start on page 75 3 If the server is in operation shut it down and remove the outer cover and server panels For instructions see ...

Page 103: ...l Battery 103 5 Remove four screws and the wireless LAN card Removing the wireless LAN card 6 Gently place your fingers below the battery and pull it up Removing the battery 7 Install a new battery with polarity up Installing the battery ...

Page 104: ...eless LAN card and secure it with four screws Replace wireless LAN card 9 Install the power supply 10 Install the server panels 11 Connect the power cable and switch on the server 12 Configure the server based on the system configuration information recorded in step 1 ...

Page 105: ...nstallation and replacement of a hard disk drive requires special technology and knowledge The technology and knowledge requirements are greater when replacing the hard disk drive while the system is in operation An error in the replacement procedure may damage the server or destroy and lose important programs or data Toshiba recommends that you ask an authorized Toshiba Magnia service provider to...

Page 106: ...cators The indicator for the faulty device is lit amber Pulling the retention lever toward you 4 Pull out the HDD slot spacer if you are adding a hard disk drive Or if you are replacing a hard disk drive while holding the disk tray carefully remove the hard disk drive by gently sliding it toward you Pulling out the hard disk drive CAUTION A hard disk drive generates heat when in use To avoid burns...

Page 107: ... front panel 8 Connect the power cable and switch on the server 9 Recover rebuild the disk See IDE MegaRAID Configuration Console on page 228 for more information NOTE The OS settings or application software may have to be changed when a hard disk drive is added CAUTION The failure of other devices may destroy and lose programs or data Replace a faulty device as quickly as possible and recover the...

Page 108: ...he outer cover and server panels For instructions see Removing and replacing the server panels on page 39 NOTE The jumper button settings on the expansion card and DIP switches may need to be changed Some expansion cards also need to be set up using the BIOS setup utility WARNING Do not touch any part except those necessary for installing the device There are many high voltage parts which could ca...

Page 109: ...t Removing the PCI bracket 4 Remove the screw and the PCI slot cover from the PCI bracket Removing the PCI slot cover 5 Install the PCI bracket on the PCI card and secure it with the single screw removed in step 4 Installing the PCI bracket CAUTION Installing an expansion card with the power on may damage the server and expansion card ...

Page 110: ...curing the PCI riser card and then carefully lift the riser card out of its slot on the motherboard Removing the PCI riser card 7 If a SCSI cable is attached to the riser card remove it Removing a SCSI cable 8 Insert the PCI card in the riser card Inserting the PCI card ...

Page 111: ...r card Attaching a SCSI cable 10 Install the riser card on the motherboard and secure it with a single screw Installing the riser card 11 Secure the PCI bracket with two screws Engaging the PCI bracket 12 Install the server panels and outer cover 13 Connect the power cable and switch on the server ...

Page 112: ... the Magnia Z310 Z310R External Hard Drive Unit Z1 External Device Bay Unit Z1 External Hard Drive Unit Z1 Front View Front view with the front panel closed The front access panel can be locked or unlocked as shown in the following illustration Key lock Power indicator Fault indicator Key lock Unlock Lock ...

Page 113: ...n The panel cover can be detached by pulling it straight out Power button The power button is on the front panel Power button NOTE Normally switching ON OFF the External Hard Drive Unit Z1 is controlled from the system unit by the External Unit control cable Power button Press this button to turn the External Hard Drive Z1 on or off Press the button once to start the drive Press the button again t...

Page 114: ...r Status Meaning Power Off AC power is not being supplied to the unit Amber AC power is being supplied but the unit is turned off Green The unit is running normally Disk Fault Off Out of operation AC power not supplied or disk drive can not be accessed Flashing Amber Disk array is being rebuilt valid only when the RAID controller is in use Amber HDD fan or power supply unit is out of operation Fla...

Page 115: ...n use Flashing amber Disk array is being rebuilt valid only when the RAID controller is in use NOTE When a status indicator is lit the corresponding hard disk drive may be faulty If defective replace it If your system is configured redundant RAID1 RAID 5 RAID 10 you can replace the faulty drive without interrupting system operation Shock and vibration can damage hard disk drives so always handle t...

Page 116: ...wer connector I O connectors Plug peripheral device cables into their respective I O ports I O connectors External Unit control connector IN OUT Used to connect the system unit or an external device SCSI connector Used to connect a SCSI device to the system unit AC power connector External Unit control connector OUT External Unit control connector IN External Unit control SCSI connector connector ...

Page 117: ...ID for redundancy The failure results in downgraded operation that should be corrected as soon as possible Read Before You Start on page 75 before replacing a hard disk drive while the system is in operation Install or replace the hard disk drive by following these steps NOTE The installation and replacement of a hard disk drive requires special technology and knowledge The technology and knowledg...

Page 118: ...Hard Drive Unit Z1 118 1 Open the front panel and remove it See Front panel on page 113 Removing the front panel 2 Squeeze the latch on the slot into which you want to install the hard disk drive and pull the retention lever toward you Pull the retention lever toward you ...

Page 119: ...e while holding the disk tray carefully remove the hard disk drive by gently sliding it toward you Pulling out the hard disk drive 4 Push the new hard disk drive into the slot Installing the hard disk drive 5 Push in the retention lever and secure it Securing the retention lever CAUTION The hard disk drive generates heat when in use To avoid burns hold the disk tray when removing the hard disk dri...

Page 120: ... RAID on page 64 for more information External Device Bay Unit Z1 Front View Front view with the front panel closed The front access panel can be locked or unlocked as shown in the following illustration Key lock NOTE The OS settings or application software may have to be changed when a hard disk drive is added CAUTION The failure of other devices may destroy and lose programs or data Replace a fa...

Page 121: ...cess panel 2 Push the mark on the top of the panel to release the catch mechanism 3 Swing the cover down The panel cover can be detached by pulling it straight out Power button The power button is on the front panel Power button NOTE Normally switching ON OFF the External Device Bay Unit Z1 is controlled from the system unit by the External Unit control cable System status indicator Power switch D...

Page 122: ...ve Z1 on or off Press the button once to start the drive Press the button again to shut off the drive Indicator Status Meaning Power Off AC power is not being supplied to the unit Amber AC power is being supplied but the unit is turned off Green The unit is running normally Fault Off Out of operation AC power not supplied or disk drive cannot be accessed Amber I O device fan or power supply unit o...

Page 123: ...ectors Plug peripheral device cables into their respective I O ports I O connectors External Unit control connector IN OUT Used to connect the system unit or an external device SCSI connector Used to connect a SCSI device to the system unit AC power connector External Unit control connector OUT External Unit control connector IN External Unit control SCSI connectors connector SCSI connector IN SCS...

Page 124: ...its When connecting external devices using a device cable observe the following requirements An external hard disk drive unit and external device bay unit cannot be connected to the same SCSI bus In this case you must use a separate SCSI bus for the external hard drive unit and the external device bay unit External device bay units can only be connected to the system unit via a SCSI connector Ther...

Page 125: ...vice first then the external device Use the following diagram to insure you use the correct connectors Connecting the External Unit SCSI connector PCI card SCSI card External Unit control connector External Unit control connector OUT External Unit control connector IN External Unit control connector IN SCSI connector IN SCSI connector Magnia Z310 System Unit External Hard Drive Unit Z1 External De...

Page 126: ...of the SCSI device to be installed so that it does not overlap with the SCSI ID of other devices Installing the SCSI device 1 Shut down the server 2 Disconnect the power cable 3 Remove the front panel See Front panel on page 121 4 Remove the four screws and lift the upper cover to remove it Removing the outer cover NOTE Installing a SCSI device requires special knowledge and skills Toshiba recomme...

Page 127: ...op cover 6 Remove the blanking panel when installing a full size device such as an auto loading tape device 7 Set the SCSI ID on the replacement SCSI device making sure it does not conflict with other devices 8 Insert the SCSI device Inserting the SCSI device NOTE When replacing the SCSI device with a tape device the tape device is smaller than the SCSI device The blanking panel is used to fill th...

Page 128: ...ling a SCSI device 128 9 Attach the four screws that secure the SCSI device Securing the SCSI device 10 Connect the signal cable Connecting the cables 11 Attach the top cover and secure it with seven screws Attaching the top cover ...

Page 129: ...n Device Setup Installing a SCSI device 129 12 Attach the upper outer cover and secure it with four screws Attaching the outer cover 13 Attach the front panel 14 Connect the power cable and switch on the server ...

Page 130: ...Check for normal operation of optional devices Diagnose failures Not all failures can be detected by the HW Diagnostics Program Starting Hardware Diagnostics To start the Hardware Diagnostic Program 1 Make sure the HW Diagnostics disk is not write protected and insert the disk into the USB floppy drive 2 Turn on the server The HW Diagnostics Program starts NOTE If you have not created the HW Diagn...

Page 131: ...enu displays Use the arrow buttons to select an item then press Enter 01 Diagnostic Test Tests hardware 02 Running Test Automatically executes the diagnostics tests in a user defined sequence 03 Log Utilities Displays error information 04 System Configuration Displays the system configuration 99 Exit Terminates the HW Diagnostics Program and returns to a DOS prompt ...

Page 132: ...een select 01 DIAGNOSTIC TEST To return to the Main menu select 99 or press the Esc key The Diagnostic Test menu contains all of the hardware tests To select a test use the arrow keys to highlight the test then press Enter Press Esc to return to the previous menu or 99 to return to the Diagnostics menu ...

Page 133: ...07 NPX Test 08 Cache Memory Test 09 SCSI Test 10 CD ROM Test 11 SAF TE Test 12 BMC Test 13 IDE HDD Test 99 Exit to Diagnostics Menu When the tests are selected the following screen displays Use the arrow keys to select the following 01 Go to Test Starts the test To stop press Ctrl Pause 02 Test Loop Press Enter to toggle between YES and NO YES increments the pass counter each time the test cycle e...

Page 134: ...a and compares the result with the test data 02 Expansion memory Writes constant data to all of the memory areas then reads the data and compares it to the test data 03 RAM Refresh Writes test data to the memory then reads the data after one refresh cycle comparing the data with the test data 04 Stress test Writes data to the protected mode memory from 1 MB to maximum then reads the data and compr...

Page 135: ...to highlight 03 Display Test on the Diagnostic Test menu 2 Press Enter 3 Using the arrow keys select one of the following Display tests 01 VRAM W R C test Verifies the video RAM can read write and copy data 02 640 x 480 Mode display Verifies the VRAM can display data in 256 color in 640 x 480 mode 03 1024 x 768 Mode display Verifies the VRAM can display data in 256 color in 1024 x 768 mode 04 Flop...

Page 136: ...k number 05 Printer Test Since there is no printer port the Magnia Z310 Z310R does not test the printer 06 SCSI HDD Test Checks the HDDs connected to the SCSI Bus through the ASPI driver software 1 Use the arrow keys to highlight 06 SCSI HDD Test on the Diagnostic Test menu 2 Press Enter 3 Set the following Host ID number sets the target host adapter number Select ALL to test all disks connected t...

Page 137: ...ing NPX test 01 NPX test Checks the addition and multiplication functions of the coprocessor 08 Cache Memory Test Tests the function of the L2 caching unit 1 Use the arrow keys to highlight 08 Cache Memory Test on the Diagnostic Test menu 2 Press Enter 3 Using the arrow keys select one of the following Cache tests 01 Constant data test After reading all cache memory data the constant data are writ...

Page 138: ...CSI ID number selects the ID to be tested Do not choose ID 7 Channel number sets the channel number to be tested 4 Using the arrow keys select the SCSI test 01 Inquiry Checks the status of the selected SCSI device s 10 CD ROM Test Tests the computer s CD ROM functions 1 Use the arrow keys to highlight 10 CD ROM Test on the Diagnostic Test menu 2 Press Enter The following screen displays 3 Using th...

Page 139: ...mber with model name HT ID CH VENDOR PRODUCT FAN PS SLOT XX XX XX XXXX XXXX XX XX XX b After detecting the SAF TE controller the following message displays SAF TE LED Steady ON Faulty Flag Hit any key Check that all LEDs on the hard disk drives are lit orange c Press Enter The following message displays SAF TE LED Blinking Rebuilding Flag Hit any key Check that all LEDs on the hard disk drives are...

Page 140: ... Check that the Fault LED is ORANGE OK Y FAILED N Check that the ASD LED is ORANGE OK Y FAILED N Check that the ASD LED is GREEN OK Y FAILED N Check that the Front Panel Display is All ON OK Y FAILED N Check that the Front Panel Display is All OFF OK Y FAILED N 13 IDE HDD Test Tests the IDE HDD devices 1 Use the arrow keys to highlight 13 IDE HDD Test on the Diagnostic Test menu 2 Press Enter 3 Us...

Page 141: ... Enter The following screen displays 3 Use the arrow keys to select the following 01 Go to Test Starts the test To stop press Ctrl Pause 02 Test ITEM EDIT Selects the test s to be run from 02 Running Test a Use the arrow key to highlight Test ITEM EDIT b Press Enter The following screen displays c To add a test item to the Running test press the Insert key then select a test item with the arrows k...

Page 142: ... display on the screen NOTE Do not add the subtest 01 Pressed Key Display of 02 Keyboard Test to the Running test This subtest requires a key input so that the Running test in progress is stopped if this subtest is added to the Running test Do not execute Running Test by selecting only 08 Cache Memory Test NOTE The edited test items are saved on the system memory When you restart the HW Diagnostic...

Page 143: ...following screen displays Log Utilities screen headings xxxxx ERRORS Displays the number of errors CNT Displays the order of occurrence of the error PASS COUNT If the test parameter Test Loop is set to Yes in the test the pass count is displayed TEST XXX XX XX The first three digits 1 3 display the abbreviation for the test NOTE Print or save test results before selecting any other options or the ...

Page 144: ...T NPX IDE HDD TEST IDE NOTE Depending on the test the sixth and seventh digits are not always displayed Status Error name Meaning 01 PARITY ERROR Parity error 02 PROTECTED MODE NOT CHANGE ERROR The shift to the protected mode failed FF DATA COMPARE ERROR Data comparing error Status Error name Meaning 01 CLOCK LINE ERROR L Clock line error LOW 02 CLOCK LINE ERROR H Clock line error HIGH 03 DATA LIN...

Page 145: ... OVERRUN occurred 09 DMA BOUNDARY ERROR DMA BOUDARY occurred 10 CRC ERROR CRC check error 20 FDC ERROR FDC error 40 SEEK ERROR Floppy disk seek error Status Error name Meaning 01 CHECK CONDITION OR BAD COMMAND Bad command error 03 DRIVE SELECTION FAILED ID selection error 04 TARGET DRIVE BUSY The target drive is busy 05 SCSI BUS TIME OUT Time out error of SCSI bus 09 DMA BOUNDARY ERROR DMA BOUNDAR...

Page 146: ...E A unique error of disk maker 8A COPY ABORTED Halt of COPY command 8B ABORTED COMMAND The execution of a command is correctly stopped 8C EQUAL The search data command s comparing result is satisfied 8E MIS COMPARE Comparing command error E0 STATUS ERROR Status error F0 OTHER ERROR Other errors FE NO DRIVE ERROR The target drive has not been found FF DATA COMPARE ERROR Data comparing error Status ...

Page 147: ...ated 0E QUEUE FULL Command queue is full 80 NO SENSE The sense data is invalid 81 RECOVERED ERROR The execution of the command has correctly finished because of recovery treatment 82 NOT READY The condition does not satisfy the command execution 83 MEDIUM ERROR An error occurred because of medium failure 84 HARDWARE ERROR A fatal error occurred during command execution 85 ILLEGAL REQUEST CBD is il...

Page 148: ...e data 14 byte SAF TE Test SAF Error Log IDE HDD Test IDE Error Log ADDR Displays the address where the error occurred WD Displays the write data at the occurrence of the error RD Displays the read data at the occurrence of the error Error Name Details Status Displays the error name and details See STS above on page 144 FE NO DRIVE ERROR The target drive has not been found FF DATA COMPARE ERROR Da...

Page 149: ...sk 4 key saves the error log information on the floppy disk Press Tab to see this list System Configuration Display When you select 04 System Configuration on the Diagnostics Menu system information SCSI device information and BMC information displays on screen You may use the following keys to access information on 04 System Configuration screens NOTE When the error log information is cleared wit...

Page 150: ... number of COM ports PRINTER ADAPTER The number of printer ports LAN ADAPTER LAN card vendor information CPU The number of CPUs family model and stepping number SCSI HOST ADAPTER The name of the SCSI host adapter SCSI DEVICES HDD The number of hard disks CMT The number of CMT drives SAF FE The number of SAF TE devices CD The number of CD ROM drives MO The number of MO devices Others The number of ...

Page 151: ...nel You may use the arrow keys to select a particular device Additional information is then displayed at the bottom of the screen IDE Devices The host and channel numbers are listed across the top of the screen and the IDE ID numbers are shown on the left The IDE devices are displayed under each channel You may use the arrow keys to select a particular device Additional information is then display...

Page 152: ...vice is not installed on the server NON is shown External Hard Drive Unit Z1 The External Hard Drive Unit Z1 display shows the status of the External Hard Drive Unit If an External Hard Drive Unit is not connected to the server this options is grayed out on the display External Device Bay Unit Z1 The External Device Bay Unit Z1 display shows the status of the External Device Bay Unit If an Externa...

Page 153: ...r s Guide this guide End User License Agreement Starting SST 1 Make certain that the monitor keyboard mouse USB floppy disk drive and all peripherals are correctly connected 2 Make certain that all power cables are connected to grounded AC outlets 3 Turn on the power to the monitor NOTE When HDDs are connected to multiple disk controllers IDE RAID SCSI or PCI RAID the operating system cannot be in...

Page 154: ...o the computer 5 Insert the SST CD ROM The SST Startup screen displays If this is the first time you are starting the SST the Input Locale screen displays Insert the SST Startup Disk Select a keyboard type using the pull down menu then click OK Power switch ...

Page 155: ...ll be recorded on the Startup Disk To reconfigure the Locale information you must record the locale setting on the Startup Disk using one of the procedures below Then you can reinstall your operating system using the SST automatic installation procedure Procedure 1 Create Startup Disk by selecting Create Floppy Disks on the Utility Menu and start SST on the server from the Startup Disk and select ...

Page 156: ... option enables automatic installation of the OS and of the RAID The Setup Wizard asks you a series of questions Your answers allow the system to be automatically configured and the software installed NOTE The Input Locale screen always displays when you start SST on another system The Locale information you input will be saved only if you select Setup Information on the Utility Menu and click Sav...

Page 157: ...ontroller If you plan to install Windows NT or Windows 2000 it is recommended that you install the Power Console and Service utility Power Console and Service allows you to monitor and control the RAID When installing Windows NT or Windows 2000 you can use the Toshiba Server Setup Tool to automatically install the Power Console and Service utility For installation instructions refer to Services an...

Page 158: ...option and other RAID configuration information NOTE The RAID Configuration screen displays only if one or more HDDs are connected to the RAID controller the Elite 1600 the Express 500 or the on board IDE RAID controller NOTE If you are setting up the computer for the first time and a RAID array has not been configured you may use Simplified Setup or Detailed Setup for RAID configuration If you wa...

Page 159: ...tiple HDDs are grouped and constructed as a single logical device Data and parity are recorded in the grouped HDDs in a dispersed manner If one HDD is damaged operation can be continued by the other HDDs Hot Spare RAID1 or RAID5 must be selected the Hot Spare is a spare HDD on stand by Should an HDD be damaged the Hot Spare automatically goes on line HDD Assignment Select the number of HDDs for th...

Page 160: ... to install either Windows 2000 or Windows NT4 0 using a quick installation method or a manual installation method Install Windows 2000 Quick Installation Guides you through a quick installation of Windows 2000 Server or Windows 2000 Advanced Server using Server Setup Tool s automatic installation procedure Install Windows 2000 Manual Installation Allows you to perform a manual installation of Win...

Page 161: ...ing System Installation screen 2 Click Next and the Locale Settings screen displays NOTE Before proceeding with the installation of Windows 2000 Server start the BIOS Setup Utility on your system and specify WinNT 2K under Installed OS in the Advanced menu Note that selecting Other from this menu could cause your system to malfunction When HDDs are connected to multiple disk controllers IDE RAID S...

Page 162: ... screen displays Create Disk Partition This screen enables you to create a disk partition 1 Select a file system FAT16 Creates the file system using the FAT16 File Allocation Table with 16 bit entries format NTFS Creates the file system using the NTFS NT File System format NOTE The language you select on the Locale Setting menu for your operating system must match the language of your Windows 2000...

Page 163: ...e Input the company or organization name This field is optional Product ID CD Key Input the Product ID or CD key for the Windows 2000 CD ROM The information is found on the back of the CD ROM case Computer Name input a name that identifies the computer to the rest of the network The name should be alphanumeric and 15 characters or less 2 Click Next and the License Mode Setting screen displays NOTE...

Page 164: ...f client computers that can simultaneously connect to that server Per Seat Mode Use this mode when each client computer seat has its own license allowing the computer access to any Windows 2000 Server on the network 1 Select a license mode 2 Click Next and the Server Role Setting screen displays Server Role Setting The server s role is selected on this screen NOTE If you are not sure which license...

Page 165: ...ommunication protocol for Ether 1 is selected on this screen 1 Select the communication protocol for Ether 1 TCP IP Protocol Send communication protocol and the Internet protocol SNMP service is automatically installed NetBEUI Protocol Net BIOS Expansion User Interface protocol 2 Click Next The TCP IP Protocol Setting 1 screen displays if you selected TCP IP Protocol or if you selected NetBEUI Pro...

Page 166: ...ing two options Assign an IP Address from DHCP Server The domain server automatically assigns the IP addresses Subnet Masks and Default Gateway to Ether 1 Input an IP Address Subnet Mask and Default Gateway Address 2 Click Next and the DNS WINS Setting 1 screen displays NOTE For an IP Address Subnet Mask and Default Gateway Address you must use decimal numbers from 0 to 255 ...

Page 167: ...DNS enter the IP address for the Primary DNS Server in the Primary DNS Server pane and for the Secondary DNS Server in the Secondary DNS Server pane If you are using Windows Name Service WINS enter the IP address for the Primary WINS Server in the Primary WINS Server pane and for the Secondary WINS Server in the Secondary WINS Server pane 2 Click Next and the Network Protocol Setting 2 screen disp...

Page 168: ...end communication protocol and the Internet protocol SNMP service is automatically installed NetBEUI Protocol Net BIOS Expansion User Interface protocol 2 Click Next The TCP IP Protocol Setting 2 screen displays if you selected TCP IP Protocol or if you selected NetBEUI Protocol on this screen and you selected TCP IP protocol on the Network Protocol Setting 1 screen the Network Services Setting sc...

Page 169: ...ollowing two options Assign an IP Address from DHCP Server The domain server automatically assigns the IP addresses Subnet Masks and Default Gateway to Ether 2 Input an IP Address Subnet Mask and Default Gateway Address 2 Click Next and the DNS WINS Setting 2 screen displays NOTE For an IP Address Subnet Mask and Default Gateway Address you must use decimal numbers from 0 to 255 ...

Page 170: ...the Primary DNS Server pane and for the Secondary DNS Server in the Secondary DNS Server pane If you are using Windows Name Service WINS enter the IP address for the Primary WINS Server in the Primary WINS Server pane and for the Secondary WINS Server in the Secondary WINS Server pane 2 Click Next and the Certificate Service Settings screen displays if you have specified TCP IP Protocol on the Net...

Page 171: ...tion select the Advanced option Install Internet Authentication Service Select this option to install Internet Authentication Service IAS Click Next and the Public and Private Key Pair Settings screen displays only if you have specified the Advanced Option NOTE Active Directory must be installed before this step can be completed If Active Directory is already installed on your network you can cont...

Page 172: ...encryption settings 1 Choose from the following options Cryptographic Service Provider Select the provider you will be using from the drop down list Hash algorithm Select the hash algorithm to be used to sign certificates from the drop down list Key length Select the Certification Authority key length from the drop down list 2 Click Next and the CA Identifying Information Settings screen displays ...

Page 173: ...A is being installed State or Province Input the state or province where the CA is being installed Country Region Input the country or region where the CA is being installed Email Input an email address which can be used by the CA CA Description Input a description of the CA being installed Valid For Specify the period the CA will be valid 2 Click Next and the Data Storage Location Settings screen...

Page 174: ...rtificate Revocation List CRL is stored CA Certificate Request If you specified a standalone subordinate CA you can specify to send requests to a CA on the network or to save the request to a file 2 Click Next and the Network Services Setting screen displays if you selected TCP IP Protocol on the Network Protocol Setting 1 screen or the Network Protocol Setting 2 screen NOTE These options are not ...

Page 175: ...automatically when the host is connected to the network Domain Name System DNS This is a static hierarchical name service for TCP IP clients Windows Name Service WINS This resolves the NetBIOS computer name to the I P address 2 Click Next and the Domain Workgroup Setting screen displays NOTE When you install the IIS using SST automatic installation procedure only the IIS included in the Windows 20...

Page 176: ...inistrator text box enter the name of the manager or administrator account who has permission to add computers to the specified domain 3 In the Password text box enter the password of the domain manager account 4 In the Confirm Password text box reenter the password 5 Click Next and the Update Driver Settings screen displays NOTE Do not use double quote marks in any item NOTE If the server has alr...

Page 177: ...D ROM If you installed equipment that was shipped with newer drivers on diskettes use these diskettes to update your driver setting Drivers not installed on your system will be grayed out CAUTION If your system has a SCSI Riser card with a SCSI chip or ASC 29160 SCSI controller a pop up window appears during installation of Windows Service Pack 2 asking whether to replace the file called adpu160m ...

Page 178: ...the Agent function can be installed To set up the IDE RAID Utility on board IDE RAID controller only refer to Chapter 6 IDE MegaRAID Configuration Console SCSI RAID Utility Elite 1600 Express 500 only If these are not installed on the computer this item is grayed out NOTE If you have the latest version on the diskette or the CD ROM check the From FD CD box NOTE To use another function of the Harne...

Page 179: ... you selected the FAT16 option on the Create Disk Partition screen this item is grayed out 2 Click Next If you selected HarnessEye web Agent the HarnessEye web Setting screen displays If you did not select HarnessEye web Agent the next screen displayed is the Setup Option screen See page 181 NOTE Install the Windows 2000 Service Pack using the Windows 2000 Service Pack CD ROM You will need approxi...

Page 180: ... Agent Information Then fill in the following Management Proxy Enter the name or the IP address of the Management Proxy Server to which the Agent is registered Alias If you want to assign an alias to the Agent enter it here 2 Click Next and the Setup Option screen displays NOTE If the node name is non descriptive you can use the Alias to specify the Agent For more information refer to Chapter 7 in...

Page 181: ...red on the Startup Disk If the necessary devices have not been installed yet their device drivers will not be installed If this option is not selected the SST starts normally at the Main Menu Confirm partition information during installation procedure A dialog box appears requiring you to confirm the deletion of the existing partition If a disk partition already exists a confirmation message appea...

Page 182: ...ters you selected Review the information displayed on the Confirm Parameter Settings screen to make sure it is accurate To change a setting highlight the item you wish to change and click Jump The setup wizard returns to the appropriate screen so you can make the necessary changes If you are satisfied with the configuration and setup parameters click Execute ...

Page 183: ... BIOS Setup Utility on your system and specify WinNT2K under Installed OS in the Advanced menu Note that selecting Other from this menu could cause your system to malfunction Due to the limitations of Windows NT if the memory capacity exceeds 1 7 GB you must install Windows NT withe less than or equal to 1 7 GB of memory and install the latest Service Pack Then add the memory module When HDDs are ...

Page 184: ...creen allows you to create the size and type of disk partition you need for your server 1 Select a file system FAT16 Creates the file system using the FAT16 File Allocation Table with 16 bit entries format NTFS Creates the file system using the NTFS NT File System format NTFS limits the size of the disk drive to 4 GB NOTE The language you select on the Locale Setting menu for your operating system...

Page 185: ...e User Information Settings screen fields User Name Input the name of the system administrator Company Name Input the company or organization name This field is optional Product ID CD Key Input the Product ID or CD key for the Windows NT 4 0 CD ROM Computer Name input a name that identifies the computer to the rest of the network The name should be alphanumeric and 15 characters or less 2 Click Ne...

Page 186: ...o less than the number of client computers that can simultaneously connect to that server Per Seat Mode Use this mode when each client computer seat has its own license allowing the computer access to any Windows NT 4 0 Server on the network 1 Select a license mode 2 Click Next and the Server Role Setting screen displays NOTE If you are not sure which license mode to select choose Per Server Mode ...

Page 187: ...main controller as a backup server As the backup server the computer stores a copy of the security database on its hard disk drive It can also assume the role of the primary domain controller if necessary Domain Member This option configures the computer as part of the domain controlled by a domain controller Workgroup This option allows the user accounts and resources to be controlled by individu...

Page 188: ...input ends the process continues 2 Click Next If you selected Simplified Setting the Network Protocol Setting screen displays NOTE Ether 1 is recognized as Network adapter 2 and Ether 2 is recognized as Network adapter 1 NOTE When you select Simplified Setting only the settings for Ether 1 are available To set up Ether 2 select Detailed Setting or set up Ether 2 manually after Windows NT 4 0 insta...

Page 189: ...ol Send communication protocol and the Internet protocol NetBEUI Protocol Net BIOS Expansion User Interface protocol 2 Click Next If you selected TCP IP Protocol the TCP IP Protocol Settings screen displays NOTE If you select Simplified Setting and TCP IP Protocol SNMP service is automatically installed NOTE If you selected NetBEUI Protocol the Network Services Setting screen displays Go to page 1...

Page 190: ...ollowing two options Assign an IP Address from DHCP Server The domain server automatically assigns the IP addresses Subnet Masks and Default Gateway to Ether 1 Input an IP Address Subnet Mask and Default Gateway Address 2 Click Next and the DNS WINS Setting 1 screen displays NOTE For an IP Address Subnet Mask and Default Gateway Address you must use decimal numbers from 0 to 255 ...

Page 191: ... the following information If you are using Domain Name System DNS enter the IP address for the Primary DNS Server in the Primary DNS Server pane and for the Secondary DNS Server in the Secondary DNS Server pane If you are using Windows Internet Name Service WINS enter the IP address for the Primary WINS Server in the Primary WINS Server pane and for the Secondary WINS Server in the Secondary WINS...

Page 192: ...cally when the host is connected to the network Domain Name System DNS This is a static hierarchical name service for TCP IP clients Windows Name Service WINS This resolves the NetBIOS computer name to the I P address 2 Click Next and the Domain Workgroup Setting screen displays NOTE When you install the IIS using SST automatic installation procedure only the IIS included in the Windows NT 4 0 CD ...

Page 193: ...ministrator text box enter the name of the manager or administrator account who has permission to add computers to the specified domain 3 In the Password text box enter the password of the domain manager account 4 In the Confirm Password text box reenter the password 5 Click Next and the Update Driver Settings screen displays NOTE Do not use double quote marks in any item NOTE If the server has al...

Page 194: ...s the driver for the network adapter 2 Click Next and the Services and Application Installation screen displays NOTE The drivers for the server hardware are on the Server Setup Tool CD ROM If you installed equipment that was shipped with newer drivers on diskettes use these diskettes to update your driver setting NOTE Drivers not installed on your system will be grayed out NOTE If you select the S...

Page 195: ...ult detection Only the Agent function can be installed LSI SCSI RAID Utility Elite 1600 Express 500 only If these are not installed on the computer this item is grayed out Power Console Monitors the RAID configuration Service Extracts log information NOTE If you have the latest version on the diskette or the CD ROM check the From FD CD box NOTE To use another function of the HarnessEye web such as...

Page 196: ...the setting for HarnessEye web 1 Specify the Management Proxy and the Alias by checking the box next to Regist Agent Information Then fill in the following Management Proxy Enter the name or the IP address of the Management Proxy Server to which the Agent is registered Alias If you want to assign an alias to the Agent enter it here 2 Click Next and the Setup Option screen displays NOTE If you did ...

Page 197: ...rrently stored on the Startup Disk If the necessary devices have not been installed yet their device drivers will not be installed If this option is not selected the SST starts normally at the Main Menu Confirm partition information during installation procedure A dialog box appears requiring you to confirm the deletion of the existing partition If a disk partition already exists a confirmation me...

Page 198: ...arameters you selected Review the information displayed on the Confirm Parameter Settings screen to make sure it is accurate To change a setting highlight the item you wish to change and click Jump The setup wizard returns to the appropriate screen so you can make the necessary changes If you are satisfied with the configuration and setup parameters click Execute ...

Page 199: ... Floppy Disks for Manual Installation 1 Turn on the server 2 Insert the SST CD ROM 3 The Server Setup Tool starts 4 When the Main Menu displays select the Utilities option NOTE Before proceeding with the installation of Windows 2000 Server start the BIOS Setup Utility on your system and specify WinNT2K under Installed OS in the Advanced menu Note that selecting Other from this menu could cause you...

Page 200: ...e the Startup Disk 9 After creating the diskettes you must label the diskettes FD label LSI IDE RAID Windows 2000 Driver Windows 2000 FD label Adaptec SCSI Windows 2000 Driver Windows 2000 FD label Intel LAN Windows 2000 Driver Windows 2000 Selecting the disk driver Selecting the IDE CD ROM Controller driver Use the driver contained on the CD ROM of the Windows 2000 Server Selecting a driver for t...

Page 201: ... When a message appears on the screen asking whether you want to add a device driver for mass storage device press the S key 3 Insert the Adaptec Ultra160 Series Windows 2000 Driver floppy disk into the floppy disk drive and then press Enter 4 When the following message appears select Adaptec Ultra 160 Family PCI SCSI Controller Selecting a driver for the RAID controller Elite 1600 Express 500 To ...

Page 202: ... the SNMP Service in the network Use Services which can be opened by selecting click Start Settings Control Panel Network Services for the Windows 2000 Server See the Windows 2000 Server User s Guide for details of installation 5 Install the Service and Software Power Console Plus of the SCSI RAID Controller when the SCSI RAID Controller is additionally connected or MegaRAID Configuration Console ...

Page 203: ...4in1 Driver The necessary modules for the VIA 4in1 driver installation are included on the SST CD ROM as shown below Install the VIA 4in1 driver by executing SETUP EXE CD ROM PUBLIC UTILS VIA VIA4IN1 Selecting the Display Driver After the VIA 4in1 driver installation follow the steps below 1 Start Windows 2000 Server and log on to Windows 2000 Server as the Administrator or a user having equivalen...

Page 204: ...an be installed automatically To install the driver manually from the SST CD ROM follow the procedure below after installing the Windows 2000 Server 1 Log onto Windows 2000 as the Administrator or a user having equivalent rights 2 Insert the SST CD ROM 3 Start the Explorer 4 Change the current directory to CD ROM PUBLIC UTILS TOSHIBA DPS 5 Double click setup exe 6 Restart the system After Installa...

Page 205: ...the current directory to the following CD ROM PUBLIC UTILS TOSHIBA HSBP NT to CD ROM PUBLIC UTILS TOSHIBA HSBP WindowsNT Enter the following command INSTALL Restart the system 7 Confirming and Setting up the Time Zone 1 Start Windows NT 4 0 and log onto it as the Administrator or a user having equivalent rights 2 Run Date Time Properties by clicking Start Settings Control panel Then double click D...

Page 206: ...LS VIA VIA4IN1 4 Install the VIA 4 in 1 driver by following the instructions that appear on screen 5 Select Start Programs VIA DMA TOOL and then the check boxes in the Current Setting dialog box 6 Select Reboot to restart the server Selecting the Display Driver If you want the computer display to be in SVGA mode or above you must change the video driver from the retail driver included in the Windo...

Page 207: ...n select Have disk Enter the following path CD ROM PUBLIC VIDEO S3 SavageIX NT 5 Click OK 6 Select S3 Inc Savage IX Display Driver then click OK 7 When the message You are about to install a third party driver displays click Yes 8 When the message The drivers were successfully installed displays click OK then Close and Close again 9 When the message You must restart your computer displays click Ye...

Page 208: ...ent can be set up manually without using the SST DOS Installer Create floppy disks To install NetWare you need to first copy each driver to a floppy disk using the Toshiba Server Setup Tool 1 Turn on the server 2 Insert the SST CD ROM You may have to change the boot order if an OS is not detected 3 The Server Setup Tool starts 4 When the Main Menu displays select the Utilities option NOTE Before p...

Page 209: ...ttes you must label them FD label LSI IDE RAID NetWare Driver FD label Adaptec SCSI NetWare Driver FD label Intel LAN NetWare Driver Setup the MS DOS environment NetWare installation can be done in the three ways Use the NetWare installation CD to configure a DOS partition Create the DOS disk using the SST Create Floppy Disks option and manually set up the DOS partition to activate NetWare on MS D...

Page 210: ...me of the directory you choose in step 1 3 Add the following line to the first line of the Config sys DEVICE C XXX TEAC_CDI SYS D CD01 P P Comment out the following lines if they exist by using the REM statement HIMEM SYS HIGH EMM386 EXE Example REM HIMEM SYS REM HIGH REM EMM386 EXE 4 Add the following line to the first line of the Autoexec bat C DOS MSCDEX EXE D CD01 M 15 5 Restart the system Whe...

Page 211: ...ivers from the NetWare CD ROM Do not use the automatically assigned drivers Use the driver that comes with the Magnia Z310 Z310R Selecting the IDE RAID Controller driver The installer detects the SCSI controller and the following menu appears 1 Select Modify and replace the driver according to the following procedure The following drivers were detected for this server Add change or delete device d...

Page 212: ... twice 5 Press Enter to retrieve drivers contained on the floppy disk The following drivers are added to the screen 6 Add Slot Number 10008 to MEGAIDE property Complete the procedure by following the instructions displayed on the screen Add edit or delete storage drivers Each controller adapter requires a driver Driver nameDevice nameStat ADPT160M HAM Adaptec Ultra160 ASPI SCSI Module IDETA HAM Ge...

Page 213: ... Insert the Adaptec Ultra160 NetWare Driver floppy disk created with SST 5 Select Add an unlisted driver Ins by pressing Insert twice The following drivers were detected for this server Add change or delete device drivers as needed Device typesDriver names Platform Support Module MPS14 HotPlug Support Module optional Storage adapters IDEATA ADPT160M options _Continue _Modify Add edit or delete sto...

Page 214: ... SCSI controller and the following menu displays 1 Select Modify and replace the driver according to the following procedure 2 Move the cursor to Storage adapters on the menu shown above with the arrow keys and press Enter ADPT160M HAM Adaptec AIC 7892 Ultra160 SCSI ASIC The following drivers were detected for this server Add change or delete device drivers as needed Device typesDriver names Platf...

Page 215: ...rectory of the floppy disk as follows A NetWare NW5 As the driver is detected it is added to the List of drivers currently selected as shown below Complete the procedure by following the instructions displayed on the screen Add edit or delete storage drivers Each controller adapter requires a driver Driver nameDevice nameStat ADPT160M HAM Adaptec Ultra160 ASPI SCSI Module IDETA HAM Generic ATA IDE...

Page 216: ...ba Server Setup Tool on the floppy disk drive 5 Select Add an unlisted driver Ins by pressing Insert 6 Press Enter to retrieve drivers contained on the floppy disk 7 When the drivers are detected they are added to the List of network drivers currently selected Complete the procedure by following the instructions displayed on the screen The following drivers were detected for this server Add change...

Page 217: ...ing the HarnessEye web When the Windows 2000 Windows NT 4 0 Server is installed using SST the Agent function of the HarnessEye web can be installed automatically To install the HarnessEye web manually or to install the Management Console function or the Management Proxy function additionally from the SST CD ROM follow the procedure below after installing Windows 2000 Windows NT Server 4 0 1 Start ...

Page 218: ...on network adapter is installed AFT AFT is recognized by the primary and secondary adapters The secondary adapter automatically operates if there is a malfunction in the primary adapter ALB ALB is recognized by up to four network adapters When there are four network adapters mounted they provide a broad transmission band with a maximum of 200 Mbps 100 Mbps 2 by balancing transmission data flow The...

Page 219: ... OK The network settings screen displays for the newly created team Set the IP address and other network settings for the team 10 Restart the server Setting IPSEC in Windows NT 4 0 Follow the steps below to set IPSEC 1 Make sure the LAN card and the device driver for the LAN card are installed and that PROSETII is installed 2 Install AFT ALB see above 3 Open the control panel by clicking Start Set...

Page 220: ...tart my computer now checkbox and click Finish to restart the server After the server is restarted IPSEC functions for the card with the enable IPSEC checkbox marked are enabled IPSEC functions on that card can be cancelled by clicking the enable IPSEC checkbox and restarting the server NOTE IPSEC is enabled only on LAN cards that are check marked on the Intel R PROSet II adapter list Packet Prote...

Page 221: ...ol Panel then double click Intel R PROSetII 10 Right click on the LAN adapter from the Intel R PROSet II adapter list which will be configured with AFT ALB 11 Select Create New Team under Add Team The Teaming Wizard screen displays 12 Select either Adapter Fault Tolerance or Adaptive Load Balancing and click Next 13 Mark the checkbox of the LAN adapter to add to the configuration and click Next 14...

Page 222: ... Security Settings IP Security Policy on Local Machine The Welcome to the IP Security Policy Wizard screen displays 3 Click Next 4 Input the name of the Policy to be created Click Next The Request for Secure Communication screen displays 5 Be certain sure the Activate the default response rule checkbox is marked and click Next The Default Response Rule Authentication Method screen displays 6 Check...

Page 223: ...ffic Security in Windows 2000 1 On the Authentication Method screen from step 13 above mark the Use following text string for key exchange temporary shared key for protection checkbox and set the same temporary shared key as step 6 in the previous procedure Click Next The IP Filter List screen displays 2 Mark the All IP Traffic checkbox Click Next The Filter Action screen displays 3 Mark the Reque...

Page 224: ...arked Click Next The Filter Action screen displays 3 Mark the Permit checkbox Click Next The Completing the New Rule Wizard screen displays 4 Make sure the Edit properties checkbox is marked Click Done The New Rule Properties screen displays 5 Make sure the All ICMP Traffic checkbox is marked Click OK The Security rules for communicating with other computers screen displays 6 Make sure the All IP ...

Page 225: ...t AFT or ALB are automatically loaded each time that the server is started up Example 1 To load AFT LOAD Drive Path NBI NLM LOAD Drive Path MSM NLM LOAD Drive Path ETHERTSM NLM LOAD Drive Path CE100B SLOT 1 FRAME ETHERNET_802 3 NAME CE100B_1_E83 LOAD Drive Path CE100B SLOT 2 FRAME ETHERNET_802 3 NAME CE100B_2_E83 LOAD Drive Path IANS FRAME ETHERNET_802 3 NAME CE100B_AFT1 TEAM 1 BIND IANS CE100B_1_...

Page 226: ...wn function The auto shutdown feature shuts down the OS and turns off the power The auto shutdown function is available on Windows NT and Windows 2000 only Setting the auto shutdown function Manually install the auto shutdown function by installing HarnessEye web after installing Windows NT or Windows 2000 Canceling the auto shutdown function 1 Log on as an Administrator or user having equivalent ...

Page 227: ...o shutdown function is canceled the power is instantly turned off without the OS completing its shutdown process when the power button is pressed When the Elite 1600 controller is used the buzzer may sound between OS shutdown and power off This is not a hardware malfunction ...

Page 228: ...bles the user to connect to a host system and manage a RAID Controller Card The software is controller and host operating system dependent Under the software control are the firmware on the controller the drivers the RAID API and finally the RAIDServer The MegaRAID Configuration Console utility resides above this stack of software The MegaRAID Configuration Console is a web enabled solution for RA...

Page 229: ...r Installation sets the Web Server port number to a default of 5555 SPYSER The monitoring application for the MegaRAID controllers is called SPYSER The SPYSER program looks for drive media errors failed drives and Self Monitoring Analysis and Reporting Technology S M A R T status changes It can mark drives as failed after the error threshold is reached and start automatic rebuilds It starts and ru...

Page 230: ... install the MegaRAID Configuration Console as shown below Supported Internet Browsers The following Internet Browsers support the MegaRAID Configuration Console Internet Explorer 5 x or greater Netscape 4 0 or greater Opera 5 2 or greater NOTE The Services icon is available only on Microsoft Windows NT and Microsoft Windows 2000 based computers Service Pack Internet browser Java Runtime Environme...

Page 231: ...0 only 1 Insert the CD ROM in your computer and run the following program CD ROM Setup EXE 2 Follow the instructions on the installation screens 3 To install MegaRAID Configuration Console software utilities follow the instructions on the installation screens 4 Click Finish to complete the installation NOTE The SNMP Agent icon will not display if the SNMP Service is not installed on the server ...

Page 232: ...d an array Perform a consistency check on an array Check error log where all drive failures are reported Logging on to the RAID Server 1 To log on to the RAID Server enter the Internet address in the Internet browser The following screen displays 2 Click on the RAID Server you want to configure by clicking on it NOTE Self Monitoring Analysis and Reporting Technology S M A R T is a feature built in...

Page 233: ... MegaRAID Configuration Console main screen is divided into 5 frames Option Description View Only This allows you to view the RAID configuration only This option does not allow you to perform rebuilds or check consistency Full Access This allows you to view configure and manage the MegaRAID controller This option requires you to supply the Full Access Password ...

Page 234: ...ou are logged on as The type of RAID controller being used Left This frame contains the following options Scan Devices Configuration View Device Progress Log Data Advanced Back Plane Close Server Middle Upper This frame displays the Physical Disk Drive View Middle Lower This frame displays the Logical Disk Drive View Right This frame displays the types of actions you can perform It also displays e...

Page 235: ...ollers Scan Devices Click on Scan Devices and the application scans for new hard disk drives and scans all PCI devices Configuration View Click on Config View to display the RAID configuration media errors and status of the drives and arrays You may also start activity on a particular array ...

Page 236: ...ogical View displays information about the arrays Physical View displays all physically attached hard disk drives attached to the MegaRAID controller RAID Controller Properties To view the RAID controller properties click on the blue button next to your RAID controller to display its properties The screen below displays ...

Page 237: ... interrupt of the RAID controller Bus Master Base Address This field provides the Bus Master Base Address of the RAID controller PCI BUS ID This field provides the PCI BUS ID of the RAID controller Device ID This field provides the Device ID of the RAID controller Primary Channel Base Address This field provides the Primary Channel Base Address of the RAID controller Primary Channel Control Addres...

Page 238: ...e identification of the physical drive displays in the left frame as shown below Click on the Physical Drive ID on the Config View screen to view the properties of the drive The screen below displays Each field is described in the table below Field Description Firmware This field provides the firmware version of the physical drive Status This field provides the status of the physical drive online ...

Page 239: ...ve This field provides the logical drive information about this physical drive by drive letter or volume Capacity This field provides the capacity of this physical drive Transfer Mode This field provides the type of transfer mode used on this physical drive Part of Array This field provides the part of the array that this physical drive belongs to The RAID mode for a striped array RAID 0 is called...

Page 240: ...vices Array To view the Array Properties Check the Consistency or Rebuild the Array click on the blue button next to the array you want to view The Array ID displays in the right Field Description Time and Date This field provides the time and date the error was logged Error This field provides the error type 01 Media read error The disk surface is damaged 02 Media write error The disk surface is ...

Page 241: ...heck the correctness of the redundant data in an array You can choose to make the data on both drives identical This function can be performed only on RAID1 and RAID10 arrays When you click Check Consistency the following options display in the right frame as shown in the screen below NOTE Rebuild and Consistency Check and Rebuild Array are high usage operations Only one action per RAID Server is ...

Page 242: ...y in the right frame You can view the progress of the Check Consistency by clicking on Device Progress in the left frame The following table describes the fields on the Device Progress screen Field Description Check All Partitions Check this option to perform the consistency check on all valid partitions Logical Drives Option is valid only for Windows RAID Servers Stop on Error Check this option t...

Page 243: ...drive Another drive in this array will be marked as Failed and shifted to the Spare drive pool The rebuild operation is not be performed unless a spare drive is available or another member of the array is in the Rebuilding state Field Description Array This field provides the array number being checked Operation This field provides the type of operation being performed Example Check Consistency Pe...

Page 244: ...ebuilding will flash next to the array that is being rebuilt You can abort the rebuild by clicking on Abort Rebuild in the right frame Field Description Rebuild All Partitions Place a check in this box to rebuild all the partitions This is checked by default Stop on Error Place a check in this box to Stop the rebuild if an read write error is discovered during this operation This is checked by def...

Page 245: ...e To exit this page click on Config View or Scan Devices Field Description Array This field provides the array number being rebuilt Operation This field provides the type of operation being performed Example Rebuild Percentage This field provides the percentage complete Time Left This field provides the estimated time left to complete the task Progress This provides a graphical representation of t...

Page 246: ...he table below Field Description Mode This field displays the MegaRAID controller s RAID level IDE RAID supports RAID 0 RAID 1 and RAID 10 Status This field displays the status of the array Possible status items are On Line Working within normal parameters Off Line All drives have failed Deteriorated One of the drives has failed Logical Drive This field displays the Logical drive letters or volume...

Page 247: ...d displays the actual size of the array This size is reported to the OS Error Threshold Users can define the error threshold on each drive For more information on how to set the error threshold see the Advanced menu description Constituent Physical Drives This field displays the physical drives joined to an array NOTE RAID level 1 does not have a stripe size parameter Stripe size parameters are av...

Page 248: ... BIOS configuration utility This option is not set by default Start Rebuilding if Error Threshold Reached MegaRAID Configuration Console begins an automatic rebuild if the array has more than a specified number of errors If so it starts an automatic rebuild This option is valid only for arrays set for reliability mode RAID 1 mirrored arrays Check Array for Rebuild at Startup MegaRAID Configuration...

Page 249: ...t in the box below this item If checked the activity log file is overwritten when it reaches the maximum size If not checked the file stops updating when it reaches the maximum size and is not updated anymore Activity Log File Size Use this box to select the maximum size for the activity log file Enable S M A R T on Physical Drive By checking this option it enables S M A R T monitoring of all phys...

Page 250: ... Backplane information See the screen below This screen displays the Backplane information of the RAID array Different Backplanes may have different features The following information about each backplane is shown Current temperature inside backplane Error log Fan speed To exit this page click on Config View or Scan Devices ...

Page 251: ...IDE MegaRAID Configuration Console Managing the IDE Controllers 251 Close Server Click on Close Server in the left frame to exit the current RAID server ...

Page 252: ...dard HEW configuration individual modules can be installed on different servers as shown in the figure below or all of the modules can be installed on a single server The HTTP protocol is used for communication between the Management Console and the Management Proxy The SNMP protocol is used for communication between the Management Proxy and the Agent NOTE For the latest information about HEW plea...

Page 253: ...fies the requirements shown in the Operating Environment section see page 257 The HEW Agent must be installed on the Agent machine for the functionality When setting up the HEW Agent function an Agent must meet the following conditions The Node Name is IP reachable with TCP IP and it is resolved by name resolution The Node Name is the unique in the network When the Node Name is a host name or a DN...

Page 254: ... the Management Console to the Agent Collected fault information can be sent by e mail or displayed as Alert Messages on the Management Console machine At least one Management Proxy machine is required in a system Two Management Proxy machines can be provided in a system so that one works as the primary server and the other as the backup server for management of Agent information NOTE A node name ...

Page 255: ...mail and Alert Messages to the Management Console and the backup Management Proxy should be set up not to send these to the Management Console A computer that satisfies the requirements shown in Operating Environment on page 257 can be used as a Management Proxy The HEW Management Proxy must be installed for use as a Management Proxy Agent Management Console Fault Management Proxy Primary Manageme...

Page 256: ...environment with only one Magnia Z310 Z310R all modules are installed in one Magnia Z310 Z310R In this environment the fault report function does not work if a server fails Medium scale configuration In an environment in which several Magnia Z310 Z310Rs are installed a Management Proxy is installed in one Magnia Z310 Z310R and the Agent is installed in the other Magnia Z310 Z310R servers The Manag...

Page 257: ...agement Console CPU Pentium II or higher 300 MHz or faster Memory 64 MB or more Display 1024 x 768 or higher 65 000 color or more recommended OS Window NT 4 0 Server or Workstation Service Pack 3 or greater Window 2000 Professional Server or Advanced Server Windows 98SE Windows XP Professional or Home Edition Software Internet Explorer 5 5 SP2 or later Management Proxy Hardware Environment IIS ope...

Page 258: ...end authentication trap Select public for Accepted community names and select READ CREATE READ WRITE or READ ONLY for Authority Finally select the option button for Receive SNMP packets from all hosts If you want to select Receive SNMP packets from the following host s write the IP address of the PC in which the Management Proxy function is installed To enable the Agent to send alarm messages to t...

Page 259: ... the CD ROM drive Go to Public Utils Toshiba HEYE and double click SETUP EXE 5 Follow the on screen instructions When the screen shown below displays specify the installation destination 6 Click Next The Select Components screen displays 7 Check the Agent box Click Next ...

Page 260: ...on 260 8 The agent information registration screen displays 9 Specify how to register the Agent with the Management Proxy Select Yes register with Management Proxy s now 10 Click Next The Management Proxy Name Entry screen displays ...

Page 261: ...nagement Proxy s later 13 Click Next Installation begins NOTE If the Agent registration operation fails delete the Agent see Agent Information Add Delete Tool on page 314 and try the installation again NOTE An alias is an alternative name that a user can specify for a node name If a node name is very long or contains many digits it can be difficult to distinguish one node name from another Aliases...

Page 262: ... to output SNMP traps or display Agent information on the Management Console the SNMP properties must be properly set up in advance SNMP settings for Management Proxy function installation Select the check box for Send authentication trap Select public for Accepted community names and select READ CREATE READ WRITE or READ ONLY for Authority Finally select the option button for Receive SNMP packets...

Page 263: ...drive Go to Public Utils Toshiba HEYE and double click SETUP EXE 5 Follow the on screen instructions When the screen shown below displays specify the installation destination NOTE To install IIS follow the procedure specific to each OS For details about IIS please refer to the appropriate User s Guide for each OS If the OS in the Management Proxy machine is Windows NT please install IIS V4 0 by us...

Page 264: ... to start installation When installation successfully completes the following screen displays Install Management Console 1 Install Internet Explorer 5 0 or 5 5 2 Install the Management Console function by logging onto Windows NT or Windows 2000 you must have administrator authority 3 Set the SST installation CD in the CD ROM drive ...

Page 265: ...Utils Toshiba HEYE and double click SETUP EXE 4 Follow the on screen instructions When the screen shown below displays specify the installation destination 5 Click Next The Select Components screen displays 6 Check the Management Console box Click Next ...

Page 266: ...specify more than one Management Proxy Management Proxies can be added or removed after installation See Management Proxy Add Delete Tool on page 315 for instructions on how to add and delete Management Proxies 8 After specifying the Management Proxy or Proxies click Next to start installation When installation successfully completes the following screen displays ...

Page 267: ...the CD ROM drive and mount the CD ROM 6 Set the SST installation CD in the CD ROM drive NOTE To install SNMP follow the procedures in the appropriate User s Guide Also see the README file in the Linux TOSHIBA HEW directory of the Server Setup Tool rpm qa grep ucd snmp Enter ucd snmp 4 2 12 ucd snmp utils 4 2 12 mount mnt cdrom Enter cd mnt cdrom RedHat RPMS Enter rpm i ucd snmp 4 2 12 i386 rpm Ent...

Page 268: ...on 268 7 Install the IPMI driver and ASD mount mnt cdrom Enter cd mnt cdrom Linux RedHat7 1 TOSHIBA HEW Enter rpm i toshiba ipmidrv 1 10 00 1 i386 rpm Enter rpm i toshiba asd 1 10 00 1 i386 rpm Enter cd Enter umount mnt cdrom Enter ...

Page 269: ...e y n y Enter ConfigureAlerts y n y Enter FrontPanelIndicators y n y Enter Install components are bellows Basic components defaults SensorStatus S E L AutomaticServerRestart RemotePowerControl Performance ConfigureAlerts FrontPanelIndicators Is it ok y n y Enter Preparing 100 1 regtminf 100 Preparing 100 1 hewasr Set the trap destinations to send the snmp trap packets Type for finish Please input ...

Page 270: ...t with the Management Proxy 10 Restart SNMP 11 Replace the SYSLOG CONF file and restart the SYSLOG regtminf a p xxxx Enter service snmpd restart Enter mv etc syslog conf etc syslog conf org Enter cp etc hewagent syslog hew etc syslog conf Enter service syslog restart Enter ...

Page 271: ...ck Add Remove Remove HarnessEye web in Linux 1 Remove the agent from the Management Proxy Server 2 Replace the SYSLOG CONF with the original SYSLOG 3 Stop the SNMPD agent 4 Set the SST installation CD in the CD ROM drive NOTE Some files and folders may remain after HarnessEye web is removed To remove them reboot your computer and delete them using Windows Explorer regtminf d Enter service syslog s...

Page 272: ... Windows task bar 2 Select Programs HEW and then LocalHTML When HEW starts the Management Proxy List screen displays NOTE The Management Proxies displayed on this screen are the ones that were defined when HEW was installed To add or remove the Management Proxy name displayed on the initial screen see the Management Proxy Add Delete Tool on page 315 mount mnt cdrom Enter cd mnt cdrom Linux RedHat7...

Page 273: ...chine name Agent List Lists the Agents managed by the Management Proxy Number of Agents with Errors Displays the number of Agents which have experienced an error Total Agents Displays a fault log of the Agents managed by the Management Proxy Advanced Settings button Displays a list of detailed settings Help button Displays Help information in a separate window Status Displays the status level Norm...

Page 274: ...ms are monitored for performance and error status on the Main Summary Information screen Total Processor Time Available Memory Disk Usage Network Usage NOTE The Agent information displayed on this screen is Agent information when installing the Agent function of HEW on an Agent machine When an Agent s Node Name IP Address or MAC Address are changed please perform the following operation on an agen...

Page 275: ...lowing information Total Processor Time Processor Queue Waiting Time Total Interrupt Frequency for hardware Memory Detail The Memory Detail screen shows you the following information Available Bytes for physical memory Page Faults number seconds Pool Nonpaged Peak Virtual Memory Size Pool Nonpaged Bytes Pool Paged Bytes Disk Detail The Disk Detail screen shows you the following information Used Di...

Page 276: ...il screen click the close icon in the top left corner The following function names are listed on the left panel of the Summary screen with the Operating System running Summary Main screen Product Information Sensor Status IDE RAID Status SCSI RAID Status Mobile IP Software Software Access Point Error Log Remote Power Control Configure Alerts Performance Settings Configuration Collect Logs The foll...

Page 277: ...ne of the Summary Information screen the following screen displays The Product Information screen displays system hardware components and their values for the selected Agent Clicking the Refresh button updates the component value list with the latest information based on the settings specified on the Advanced Setting Screen on page 306 ...

Page 278: ... type Sensor Type Displays the kind of sensor Sensor Name Displays the name of the particular sensor Status Description Provides detailed information on the sensor status Refresh Obtains latest information based on the settings specified on the Advanced Setting Screen on page 306 Buzzer Stop Prevents the Agent Buzzer from sounding NOTE For details about the sensor types and sensor names refer to M...

Page 279: ...n Displays the BIOS version Revision Displays the MegaRAID IDE revision Driver Version Displays the MegaRAID IDE driver version Base Address Displays the controller s bus mastering base address Interrupt Displays the controller s interrupt Number Of Channels Displays the number of enabled IDE channels Channel 1 Base Displays the channel 1 base address Channel 1 Control Displays the channel 1 contr...

Page 280: ...s the logical drive letters Error Limit Displays the error limit For Physical Information Physical Displays physical disk information Index Displays the physical disk index Drive ID Displays the physical drive ID Connection Displays physical disk connection information Model Displays the physical disk model name Status Displays the status Error Count Displays the error count Smart Status Indicates...

Page 281: ...splays adapter information Index Displays the adapter number Logical Drives Displays the number of logical drives Firmware Version Displays the firmware version BIOS Version Displays the adapter BIOS version Dram Size in MB Displays the amount of DRAM installed on the adapter Rebuild Rate Displays the rebuild rate in Percent Flush Interval Displays the Internal Cache Flush Interval of the logical ...

Page 282: ...che policy Number Of Spans Displays the number of arrays spanned by this logical drive Number Of Stripes Displays the number of stripes Check Consistency or Initialize Displays the progress of consistency checking or initialization depending on the status of this logical drive For example Check Consistency 4 or Initialize 3 For Physical Information Physical Displays information on the physical dri...

Page 283: ...click Mobile IP Software Screen for an Agent on the left pane of the Summary Information screen the following screen displays The Service Status tab specifies the state of each service running stopped and if it is running correctly or not Refresh Obtains latest information based on the settings specified on the Advanced Setting Screen on page 306 The PC List displays a list of registered computers...

Page 284: ...whether the computer is a Mobile IP Software client or HA FA server PC Name User Name Displays the name of the computer user Refresh Obtains latest information based on the settings specified on the Advanced Setting Screen on page 306 The Home Agent displays the status of the home Agent To display this information click the Home Agent tab Home Agent Status Displays the status of the home Agent ...

Page 285: ...splay this information click the Foreign Agent tab Foreign Agent Status Displays the status of the foreign Agent Foreign Agent Displays whether the Agent is active or inactive Visiting Agent Status Displays the status of the Mobile IP Software client H W Address Displays the MAC address of the mobile client Home Address Displays the home address of the mobile client Home Agent Address Displays the...

Page 286: ...ormation screen the following screen displays The Software Access Point screen shows the status for the following services Toshiba Wireless Authentication Toshiba Software Access Point Distribution System Toshiba Software Access Point Refresh Obtains latest information based on the settings specified on the Advanced Setting Screen on page 306 ...

Page 287: ...via the Management Proxy s Level Displays the error level Error level icons provide information about the error Time Displays the date and time of the error occurrence Source Displays the name of the application or driver in which the error event occurred Agent Displays the Agent in which an error occurred Message Displays the error message Right arrow button Displays information on the next 15 er...

Page 288: ...ent shutdown mode The following items are available on the Remote Power Control screen while the OS is active Shutdown and Power off radio button Turns off the power after shutdown Shutdown and Restart radio button Restarts the server after shutdown Submit button Performs the selected operation When you click Remote Power Control for an Agent in the tree on the left pane of the Summary Information...

Page 289: ...utdown Forcibly turns off the power and restarts the server Output forced system dump Forcibly executes the system dump function Submit Performs the selected operation Configure Alerts Screen When you click Configure Alerts for an Agent in the tree on the left pane of the Summary Information screen the following screen displays The following items are available on the Configure Alerts screen Filte...

Page 290: ...tually deleted when you click the Submit button Add button Click this button to add new condition data A new condition creation window appears on the lower part of the screen Submit button Submits the all current filter conditions to the Agent When events meet the conditions to be logged to the event log the alerts are notified by the Configure Alert function to the Management Proxy Filter Setting...

Page 291: ...ing Interval Displays the Event Merging Interval in seconds When similar events occur within a certain interval only the first event is noted The others are displayed when the interval is over If you click the Edit button while the Filter Settings tab is active the following screen displays The following items are available using the Details button on the Filter Settings tab Log file radio button ...

Page 292: ...ta offset is specified all offsets are applicable Event Merging Interval edit box Specify the Event Merging Interval in seconds Clear button Resets the data to their initial state Set button Sets the specified data Example 1 Application log Error Example as an event source name 1234 and 3000 to 3030 as event IDs Error as Description Keyword 1A2B as Data Filter Bytes second byte as Data Filter Offs...

Page 293: ... click the Edit button while the Exception Settings tab is active the same screen is displayed as when the Edit button is clicked while the Filter Settings tab is active except that the Event Merging Interval setting field is not displayed Others tab When you click the Others tab the following screen displays The following items are available on the Others tab Display alerts on the front Select wh...

Page 294: ...tting Back Up or Log File Download Click on a tab to select it Right arrow button Displays the next 10 older log entries Left arrow button Displays the previous 10 newer log entries Header Information Displays header information Event Type An icon indicating the event type Event Time The date and time the event occurred Sensor Type Sensor Name The type and name of the sensor involved Message A det...

Page 295: ...ervice Setting tab on the S E L screen the following screen displays Service Setting Selects the Service Setting panel Update interval edit box Specifies the monitoring interval in seconds A number from 1 to 3600 can be input Set button Sets the monitoring interval to the specified number Information Warning Error Unknown ...

Page 296: ...size allowed for the backup file 3 Click the Set button to save the settings Manual backup In addition to automatic backup you can also make backup files manually 1 Specify the header of the backup file by editing the header information in the edit box when you want to backup files manually 2 Click the Set button to perform the manual backup A backup file is made with the specified header The foll...

Page 297: ...Event Log by the Agent ENDLOGDATE Log File Download tab When you click the Log File Download tab on the S E L screen the following screen displays You can select the file you want to download Files are displayed whether they were backed up in either automatic or manual mode Select the button corresponding to the file you want to download and then click the Create Log File button The corresponding ...

Page 298: ... clicked the following screen displays Use this screen to download the log file in text form Click the file name SEL_296_3b1c6f37 log in the above example to display the download dialog box and begin downloading When you click S E L for an Agent in the tree on the left pane of the Summary Information screen when the operating system is not running the following screen displays ...

Page 299: ...button Displays the previous 10 newer log entries Performance Settings Screen When you click Performance Settings for an Agent in the tree on the left pane of the Summary Information screen the following screen displays This screen sets the thresholds for current utilization of the CPU and memory For Performance Settings Watch this Item Select this check box to specify performance settings be moni...

Page 300: ...mory utilization exceeds the threshold Alert Level edit box Specify the threshold with a number from 0 to 100 Scale Select a scale option from the drop down list Set button Submits the specified data to the Agent Performance Monitoring Service NOTE When the following conditions occur the Performance function writes in an event log Watch this item check box in the performance set up screen of CPU o...

Page 301: ...lert threshold Activity Ratio Size Displays current CPU and Memory utilization For the CPU Watch this Item Specify the CPU to be monitored Alert Level edit box Specify the threshold with a number from 0 to 100 Write Event Log check box Select this check box to write to the event log when CPU utilization exceeds the threshold For the Memory Watch this Item Specify that memory conditions be monitore...

Page 302: ...r Restart and specify the Front Panel Indicators Automatic Server Restart automatically reboots the server if an agent or the server fails to respond within a specified period You can specified the time out value in minutes The current utilization does not exceed the threshold The current utilization exceeds the threshold The service is not monitoring the threshold NOTE When the following conditio...

Page 303: ...provides information specific to the machine currently selected The information can be displayed or edited Panel View 2 displays alarm information when an alarm is reported to the Management Proxy CAUTION While this function is enabled the motherboard will reset the system and restart the server if the server fails to respond or if the server is kept in a heavily loaded state for a long period of ...

Page 304: ...specified character strings For Panel View 2 Panel View 2 Displays the fault message from the agent Upper Displays the characters provided on the upper part of the front panel Lower Specifies the characters provided on the lower part of the front panel Initialize button Initializes the character strings of the Panel View 2 back to the default provided when this software was shipped Collect Logs Sc...

Page 305: ...he following Magnia System Configuration System Output Event Log Data Hardware Registry Software Registry Memory Dumps Dr Watson Log PowerConsole Log Back Plain Log SEL Data HarnessEye web Data HarnessEye web BMC Log HarnessEye web Agent Data HarnessEye web Management Proxy Data HarnessEye web Performance Data Collect button Collects the specified information NOTE Actual information available for ...

Page 306: ...Screen Settings The following items are available on the Advanced Setting screen Agent Entry Add change or delete information on the Agent managed by the selected Management Proxy Data Base Maintain the database installed in the selected Management Proxy Data Base Backup Download or delete alert data backup files Alert Delivery Configuration Make settings for error log reporting Email Address Conf...

Page 307: ...ent Entry screen Node Name Displays the node name Alias Name Displays the alias name New Entry button Adds Agent information When you select this button the screen below displays Node Name edit box Specify the node name Alias Name edit box Specify the alias name IP Address edit box Specify the IP address Add button Adds the IP address and the MAC address Set button Sets this Agent information ...

Page 308: ...o button Disables maintenance on the database Every day radio button Performs database maintenance every day Once a Week radio button Performs database maintenance once a week Click the down arrow on the right side to open a drop down list and select the day of the week for maintenance Once a Month radio button Performs database maintenance once per month Click the down arrow on the right side to ...

Page 309: ...e conditions specified on this screen Make Backup Now Execute button Backs up the database immediately Set button Saves the settings Data Base Backup screen When you select DB Backup on the Advanced Settings tab the following screen displays The following items are available in the Backup subitem Backup Alert File List Lists the files where alert data was backed up Each filename is ALYYYYMMDD csv ...

Page 310: ...lf of the screen in which you can specify a computer name or an IP address of the Management Console machine Filter button Displays a Filter Setting window on the lower half of the Alert Message Location screen as shown below The following items are available on the Filter Setting window Alert Message Filter Setting Set Alert Message filtering An Alert Message is sent when an error corresponding t...

Page 311: ...ntents screen Alert Message Contents Setting Design the Alert Message display format Message Format edit box Specifies the format using desired character strings in combination with command arguments explained below Set button Saves the Alert Message Contents Setting The following command arguments can be used on the Alert Message Contents screen NOTE If you use Alert Message be sure to specify an...

Page 312: ...ou select EMail Address the following screen displays The following items are available on the EMail Address screen Registered List You can specify destinations for alert e mail messages Add button Displays an addition window on the lower half of the screen so that you can specify an e mail address Alias name AN Log file LF Source name SN User account UA Event class EC Event ID EI Event type ET Al...

Page 313: ... Mail Message You can design the e mail message headers and text E Mail Subject Header edit box Specify the e mail Subject line E Mail Server edit box Specify the SMTP server name E Mail From Header edit box Specify the e mail From address Message Format edit box Specify the message text using desired character strings in combination with command arguments explained below Set button Saves the E Ma...

Page 314: ...for an administrator to add or delete Agent information in the database of a Management Proxy Use this tool if agent information was not stored during installation Starting the Tool If the HEW agent function is installed in the C HEW folder then Regtminf exe is stored in C HEW Agent Activate this command from a command prompt Using the Tool Start the Management Proxy to make the Toshiba HEW Agent ...

Page 315: ...ment proxy named ProxyServer by entering the following command on the agent machine Windows C HEW Agent Regtminf d p ProxyServer Linux usr sbin regtminf d p ProxyServer Management Proxy Add Delete Tool The Management Proxy Add Delete Tool is used to add or delete a Management Proxy name in the settings for the initial screen display When a Management Proxy that can be connected via a web browser i...

Page 316: ...roxy names can be added Management proxy name list box The Management Proxy name to be added to the HTML file is displayed Delete button Click this button to delete the Management Proxy name selected in the list box OK button Click this button to create an HTML file based on the Management Proxy names displayed in the list box Cancel button Click this button to cancel processing Alert Message Func...

Page 317: ...r who wants to use the Alert Message function and then log in again HEWRcv exe is stored in C HEW Manager if the HEW Manager function is installed in the C HEW folder Method 2 From the Start menu select Program HEW then HEWRcv When the Alert Message function starts the following icon shown here left of the time displays in the task tray NOTE To display the Alert Message window manually do the foll...

Page 318: ...nt is selected and double clicked in the list view the Detail window displays The following items are available in the Details window Agent Displays the Agent in which the fault occurred Date Displays the date and time the fault occurred Contents Displays information about the fault in the format defined by the user Previous button Displays detailed information on the event just above the one curr...

Page 319: ... use this tool on the machine without the HEW Agent function you need to copy the HewConf directory from the Public Utils Toshiba HEYE directory on the SST installation CD to a directory you want Activate this file to start the Local Configuration Tool Using the Tool The Local Configuration Tool includes the Buzzer Control screen and Front Panel Control screen and Set Trap Transmission to InsightM...

Page 320: ...specific to the machine currently selected can be displayed or edited Panel View 2 displays alarm information when an alarm is reported to the Management Proxy The following items are available on the Panel View screen Panel View 1 Edit the panel strings that indicate information particular to the Agent machine Upper edit box Specifies the characters provided on the upper part of the front panel L...

Page 321: ... SNMP trap to a Compaq InsightManager To use this function a HEW Agent function is needed in the server Install an agent if necessary Also you must specify the Trap destinations of SNMP Service Properties Open SNMP Service Properties and on the Trap tab specify the IP address of the machine installed with InsightManager as the Trap destination Refer to your InsightManager user s manual for more in...

Page 322: ...n the initial screen to set up a LAN environment NOTE When setting a trap to InsightManager keep the following points in mind The SEL and Configure Alerts function must be installed You need to specify the following settings on the Configure Alerts screen Logfile Application Event Type Error or Warning Event Source HEWSEL HEWMB You need to specify the trap destination of the SNMP service Open the ...

Page 323: ... Tool Version x xx COPYRIGHT TOSHIBA CORPORATION 2001 ALL RIGHTS RESERVED Current Remote Management Setup Data LAN1 IP Address nnn nnn nnn nnn Subnet Mask nnn nnn nnn nnn LAN2 IP Address nnn nnn nnn nnn Subnet Mask nnn nnn nnn nnn Please Select Menu 1 Setup LAN1 IP Address 2 Setup LAN2 IP Address 3 Setup LAN1 Subnet Mask 4 Setup LAN2 Subnet Mask Please Input 1 4 or Esc Setup LANx IP Address Curren...

Page 324: ...eally y n displays 7 Enter Y Complete displays and the Setup Remote Management Setup Menu screen displays 8 Press Esc The system restarts NOTE If you enter N for either Change LANx IP Address or Change LANx IP Address Really the selection displays again Setup LANx Subnet Mask Current LANx Subnet Mask nnn nnn nnn nnn Change LANx Subnet Mask y n Current LANx Subnet Mask nnn nnn nnn nnn Please Input ...

Page 325: ...nd press Enter Then input Line 2 and press Enter 4 Press Y to save the message or N not to save the message 5 Press any key when Complete HIT ANY KEY displays The message selection menu displays again 6 Press Esc The system restarts 1 TOSHIBA Remote Management Setup Tool 2 TOSHIBA Front Panel Display Setup Tool Enter a choice 1 TOSHIBA Front Panel Display Setup Tool version X XX COPYRIGHT TOSHIBA ...

Page 326: ...ress of each applicable station Access Point Configuration Utility remote Access point setting can be performed from a remote PC connected to the Magnia Software Access Point To use Software Access Point you must have the following Magnia Z310 Z310R server Toshiba Wireless LAN PC Card or Agere Orinoco Gold card Windows NT 4 0 Server Service Pack 6a Windows 2000 Server Advanced Server Service Pack ...

Page 327: ...ireless LAN The simplest system consists of only a wireless LAN Each station communicates via a server Software Access Point For this configuration note the following setting items Setting item Note Network name ESSID A same name must be specified at both the access point and stations Infrastructure mode Infrastructure mode must be enabled This setting is required only at each station ...

Page 328: ...nts can be combined to make up a flexible network When two access points are provided as shown below a station is connected to a nearby access point After a connection is set up the station may move and come closer to Setting item Note Network name ESSID A same name must be specified at both the access point and stations Infrastructure mode Infrastructure mode must be enabled This setting is requi...

Page 329: ...work from anywhere any time For this configuration note the following setting items Setting item Note Network name ESSID A same name must be specified at both the access points and stations To enable roaming the same network name must be used between the access points Channel number This setting is required at access points only If access points are installed too closely radio interference may occ...

Page 330: ... 1 Log on as a user with administrator authority 2 Activate Setup exe in the Public LAN Toshiba TSAP AP on the Server Setup Tool installation CD The following screen displays Selection of wired LAN The wired LAN network to be connected must be set This setting is required only at the access point NOTE You must have a wireless LAN card installed in your server Do not install the wireless LAN card d...

Page 331: ... installed Click Next NOTE The SNMP Extension Agent is required to set up access point information from the remote system using the Access Point Configuration Utility To install the SNMP Extension Agent the SNMP service must be installed in advance The SNMP service is provided by the OS For details refer to the OS manual or online Help ...

Page 332: ...ware Access Point 332 5 The files start to copy When the TCP IP protocol installation is complete the following screen displays 6 Set the IP address Click OK 7 When the installation is complete the following screen displays 8 Reboot the system ...

Page 333: ...re enabled Select the wired LAN network that you want to connect to in the Wired LAN Selection Utility Windows 2000 installation 1 Log on as a user with administrator authority The system detects new hardware NOTE You must have a wireless LAN card installed in your server Do not install the wireless LAN card driver or software If the driver or software is installed uninstall it ...

Page 334: ... Installing the Software Access Point 334 2 Click Next The Install Hardware Device Drivers screen displays 3 Select Search for suitable driver for my device recommended and click Next The Locate Driver Files screen displays ...

Page 335: ... location and click Next The Install From Disk screen displays 5 In the Copy manufacturer s files from pull down menu specify Public LAN Toshiba TSAP AP Win2000 Miniport folder on the SST installation CD and click OK 6 When the driver file is located the following screen displays ...

Page 336: ...Software Access Point Installing the Software Access Point 336 7 Click Next Should the following screen display click Yes 8 Click Finish when the following screen displays ...

Page 337: ...oftware Access Point 337 9 Run Setup exe in the Public LAN Toshiba TSAP AP folder on the SST installation CD When the following screen displays click Next 10 The Select Components screen displays Click Next to start the file copying process ...

Page 338: ...tallation is complete the following screen displays Click Finish 12 Set up the required items in the Access Point Configuration Utility By the default WEP and MAC address filtering are enabled Select the wired LAN network you want to connect to in the Wired LAN Selection Utility ...

Page 339: ...for a version called 1 0 0 Red Hat 7 0 1CPU Red Hat 7 0 2CPU TurboLinux 6 1 1CPU TurboLinux 6 1 2CPU Continuing with the example above execute the following command when an upgrade from 1 0 0 to 1 1 0 occurs Red Hat 7 0 1CPU Red Hat 7 0 2CPU NOTE Use the rpm command to install the Linux version of the Magnia Software Access Point mount mnt cdrom cd mnt cdrom toshiba TSAP RPMS rpm i tsap 2 2 16 22 ...

Page 340: ...nect to in the Wired LAN selection page NOTE When Step 5 is executed the service of the network including the wireless LAN may not function normally Before executing this step check the operation status of another network service by consulting the server administrator NOTE The 1 MB of free space is required for HDD installation var tmp is used as a working area during installation If this director...

Page 341: ...ecting it Follow the uninstaller s instructions 3 For Windows NT the uninstallation is complete For Windows 2000 delete the wireless LAN card driver For details on deleting a device driver refer to the Windows 2000 manual or to Windows 2000 online Help Linux Uninstallation 1 Log in by root 2 Using the rpm command uninstall the Linux version of the Magnia Software Access Point Red Hat 7 0 1CPU Red ...

Page 342: ...c sysconfig tsb tsb_ap_http chk_key4 etc sysconfig tsb tsb_ap_http enable_encryption etc sysconfig tsb tsb_ap_http transmit_key_id etc sysconfig tsb tsb_ap_proc channel etc sysconfig tsb tsb_ap_proc distance_between_aps etc sysconfig tsb tsb_ap_proc dtim_period etc sysconfig tsb tsb_ap_proc enable_macfilter etc sysconfig tsb tsb_ap_proc keys etc sysconfig tsb tsb_ap_proc mac_accept etc sysconfig t...

Page 343: ...you install the Access Point Configuration Utility you can set up the Magnia Software Access Point from the remote system 1 Activate Setup exe in the Public LAN Toshiba TSAP CL folder on the SST installation CD The following screen displays 2 Click Next The Choose Destination Location screen displays Specify the installation folder ...

Page 344: ...am folder 4 Click Next 5 Installation is complete when the following screen displays 6 Click Finish Uninstalling the Access Point Configuration Utility 1 Click Start Settings Control Panel and then Add Remove Programs 2 Delete the Magnia Software Access Point Configuration Utility by selecting it 3 Follow the instructions to complete the uninstall ...

Page 345: ...tup from WEB browser Only the Linux version of the Magnia Software Access Point can be set up from the WEB browser Access Point Configuration Utility Local Use the Access Point Configuration Utility to set up the Magnia Software Access Point This utility is installed when the Windows version of the Magnia Software Access Point of is installed Starting the utility in Windows NT 1 On the server wher...

Page 346: ...etting Access Restriction Hardware Resource displayed only when Windows NT is used When the utility starts the current settings of the Magnia Software Access Point display on the each page Each page contains the following Connect to Click to display the connection destination setting screen Use this button to be connected to the remote Software Access Point Close Click to quit the Access Point Con...

Page 347: ...s point The same ESSID is found on the station running in infrastructure mode Specify the name to which the access point is to be connected The name may be up to 32 ASCII characters long the default name is Magnia Don t accept station with network name ANY check box Specifies whether to accept a connection request from a network having a special network name ESSID If the check box is not selected ...

Page 348: ...ulated in the buffer and sent every third beacon Although a value from 1 to 65535 can be specified 1 is recommended for normal operation The default is 1 Multicast Rate combo box Specifies the transmission rate of multicast packets sent from the access point Select 1 2 5 5 or 11 Mbps The default is 2 Mbps Enable WEP check box WEP Wired Equivalent Privacy encrypts communication data for improved se...

Page 349: ...le access restraints on wireless LAN stations by registering permissible MAC addresses The default is that the check box is selected Access permitted MAC address list box Lists the MAC addresses of the wireless LAN stations that are permitted to access the network Add New button Used to manually add MAC addresses to be permitted to access the network Use one of the following formats to specify a M...

Page 350: ...save the addresses in the Access permitted MAC address list to a file Access rejected MAC address list box Lists the MAC addresses of the wireless LAN stations that were rejected by the access point Permit button Used to permit a MAC address selected from the Access rejected MAC address list to access the network One or more MAC addresses can be selected Clear All button Clears all MAC addresses f...

Page 351: ...ams Magnia Software AP Configuration then AP Configuration Utility The connection destination setup screen is displayed 2 In the Computer Name field enter the computer name or IP address of the server access point 3 In the Community Name field enter the name of the community to be used 4 Click Connect Using the utility Follow the same steps for remote and local modes see above for local mode opera...

Page 352: ...ed at the same time This utility can be used only at the Windows version of the Magnia Software Access Point Starting the utility in Windows NT 1 On the server where Software Access Point is installed click Start Settings and Control Panel Then double click Network and select the Protocols tab 2 Select Toshiba Magnia Software AP Distribution System from the Network Protocols list box 3 Click Prope...

Page 353: ... change this protocol Screen Item Description Selection list box Displays the wired LAN cards you can select Highlight the wired LAN card that you want to connect to If the cable is not connected to the wired LAN card Network cable unplugged is displayed at the end of the item If you do not want to connect to the wired LAN card highlight Not selected Immediately after the installation Not selected...

Page 354: ...ation between a wireless LAN and wired LAN may not function normally Should this occur reconfigure using the Wired LAN Selection Utility Setup from the WEB Browser Setup from the WEB browser can be used only on the Linux version of the Magnia Software Access Point 3 5 1 Setting change of the WEB browser For the Linux version of the Magnia Software Access Point use the WEB browser to change the set...

Page 355: ...Software Access Point Utilities 355 1 Select Tools and then Internet options The Internet option dialog box displays 2 Select the Connections tab and then click LAN Setting ...

Page 356: ...4 Uncheck Automatically detect settings A Use automatic configuration script S and Use a proxy server X 5 Click OK When using Netscape Navigator To cancel the proxy server setting when using Netscape Navigator follow the steps below 1 Select Edit then Preferences The Preferences screen displays ...

Page 357: ...tion procedure and how to set up the information such as a password for authentication To perform the user authentication procedure follow the steps below 1 When attempting access the setup page from the WEB browser enter the user name and password in the password dialog box User Name tsap User Name tsap Password magnia 2 Click OK NOTE The user name and password needed here are required only to ac...

Page 358: ...rd the setup file needs to be directly edited The setup file is etc sysconfig tsb htpasswd In the setup file one use is indicated on one line as follows User name Encrypted password NOTE The user name and password flow over the network which may lead to information interception When using this product in a network environment where security cannot be ensured use the setup page with the WEB browser...

Page 359: ...cess the setup page from the WEB browser Leave at least one user name registered so that the setup page can be accessed NOTE You must undergo user authentication before accessing the access point setup pages NOTE The setup page that can be accessed by the above URL operates under the assumption that the WEB server apache attached as a standard feature is operating without any setting changes If th...

Page 360: ...Software Access Point Utilities 360 Basic setup page The Basic setup page is displayed first It stores the settings that are required to use the access point ...

Page 361: ...re AP Channel Number Specifies the channel number to be used for communication When an adjacent access point uses the same channel number the two access points interfere with each other resulting in deteriorated throughputs Should this occur change the number of either channel The default channel number is 10 Distance between APs combo box Specifies the size of the area covered by access points Th...

Page 362: ...tton Used to remove an access enabled MAC address A MAC address selected from the Access permitted MAC address list can be removed Access rejected MAC address Lists the MAC addresses of the wireless LAN stations that were rejected by the access point Enable button Used to permit a MAC address selected from the Access rejected MAC address list to access the network One or more MAC addresses can be ...

Page 363: ...ackets sent from the access point Select 1 2 5 5 or 11 Mbps The default is 2 Mbps Distance between APs combo box Specifies the size of the area covered by access points The choice are Large Medium or Small The default is Large DTIM Period combo box DTIM Delivery Traffic Indication Map specifies the send timing of multicast packets sent from the access point When the value is 1 normal a multicast p...

Page 364: ...ates under the assumption that the WEB server apache attached as a standard feature is operating without any setting changes If the WEB server s settings have been changed an access failure or abnormal operation may occur For the WEB server settings consult with your server administrator Page Item Description Selection check box Displays optional wired LAN devices Check the box for the wired LAN d...

Page 365: ... not to change the settings during operation This is because when a change is made the network shuts down temporarily so that the change may not correctly be reflected To reflect the change log in by root and manually execute the following command You can achieve similar results by restarting the active OS with the following command However the system is significantly affected service may stop for...

Page 366: ...ed Community Names In the above example tsap is added The community name is used to connect the Access Point Configuration Utility to the server access point SNMP Settings For Windows 2000 1 Click Start Settings Control Panel and then double click Management tool on the server access point 2 Open the Service icon 3 Select SNMP Service from the service list and then the Property tab 4 Click the Sec...

Page 367: ...Agent The settings for communication with the Access Point Configuration Utility are as follows 1 Access the following URL from the WEB browser http server IP address tsb tsb_snmp cgi 2 The following setup page displays NOTE The setup page that can be accessed by the above URL operates under the assumption that the WEB server apache attached as a standard feature is operating without any setting c...

Page 368: ...LAN because when a change is reflected the SNMP agent shuts down temporarily To reflect the change log in by root and manually execute the following command You can achieve similar results by restarting the active OS with the following command However the system is significantly affected service may stop for a relatively long period of time Use the above method as much as possible When the command...

Page 369: ...me ESSID The network name ESSID is a group name that logically identifies the wireless LAN network Because it is not a password but an identifier its security is not enhanced Filtering by MAC address Access from a wireless LAN station with an unknown MAC address can be denied WEP An encrypted network packet makes it difficult to illegally access the network and to decrypt communication contents Ne...

Page 370: ...ble Check whether the access point is set up to connect to the wired LAN network Check whether the wired LAN driver is normally operating on the server access point Check whether the wired LAN cable is correctly inserted in the server access point When filtering by the MAC address is enabled check whether the address is correctly set up The Wired LAN Selection Utility displays the message Initiali...

Page 371: ...ute the utility Using the ping command check whether the network is disconnected When setting contents are applied in the Access Point Configuration Utility the message Writing of settings failed The access point may be busy Wait and reexecute the utility Using the ping command check whether the network is disconnected When the network is used from the remote PC it must be connected with a communi...

Page 372: ...r cords are connected correctly to grounded AC outlets 3 Check that the keyboard and the monitor are connected correctly to the server 4 Turn on the monitor and adjust the brightness and contrast levels to two thirds or more of their maximum values 5 Make sure the floppy disk drive is empty 6 Press the Power button to turn on the server The server starts running and the Power indicator light is gr...

Page 373: ...on addresses problems which may occur during startup Error Checking When the server starts the POST executes and checks the motherboard the memory the keyboard and other devices If the POST detects an error it displays an error message on the screen An alarm sounds beeps continuously if the error was detected prior to displaying the POST window Startup Problems If an error occurs during the server...

Page 374: ...cation software check the following Does the system meet the minimum hardware requirements for the software See the software documentation Is the software an authorized copy Unauthorized copies often do not work Refer to the software operating manual If you are running the software from a diskette is it a good copy If you are running the software from a CD ROM is the disc scratched or dirty If you...

Page 375: ...mponent failure Do you suspect that a transient voltage spike occurred or did you experience a power outage or brownout Reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Common Hardware Problems This section lists some common problems and their solutions If you are unab...

Page 376: ...ed Is the system in secure mode When Windows NT or Windows 2000 are used is the screen resolution and synchronization frequency supported by the monitor Start the server in VGA mode to check for normal operation Characters are Distorted or Do Not Display Properly Is the monitor adjusted to appropriate brightness and contrast levels Refer to the monitor manual Are the monitor s signal and power cab...

Page 377: ...CSI ROM boot Therefore SCSI BIOS defaults must be set to start all hard disk drives during ROM load This modification is required for all Adaptec RAID controllers To configure the SCSI BIOS refer to the RAID controller user guide CD ROM Drive Status Indicator Does Not Light Are the CD ROM drive s signal and power cables connected correctly Are all relevant switches and jumpers on the CD ROM drive ...

Page 378: ...perly connected Is the RAID configuration damaged or not built Cannot Install the OS Is the hard disk drive recognized Are the SCSI controller and RAID controller properly connected Is the Hard Disk Drive HDD properly connected The OS Does Not Boot Or The OS Bootup Stops Midway Are all cables firmly and properly connected Is a floppy disk inserted in the floppy disk drive Are the jumper switches a...

Page 379: ...properly Is the correct device driver installed Is the software set up properly Is the software being used correctly Remedy When Windows NT Windows 2000 is Usable If you cannot solve a problem that has occurred on a system on which Windows NT or Windows 2000 is used follow the procedure below If the procedure does not correct the problem contact Toshiba Technical Support See page 381 1 Save the Sy...

Page 380: ...owing information available before contacting Toshiba Technical Support Product name and model number of the server Serial number of the server List of hardware and software components installed in the server Brief statement of the problem How often and under what conditions the problem occurs Method of simulating the problem NOTE If the system does not have a redundant Hard Disk Drive HDD or when...

Page 381: ...rdware and software components installed in the server Brief statement of the problem How frequently the problem occurs Environment in which the problem occurred Method of simulating the problem Toshiba Technical Support If you need assistance support toshiba com Download the latest drivers view detailed installation instructions and access the latest server information InTouchsm Center Calling wi...

Page 382: ...RM SERIES NAME PART NUMBER Magnia Z310 Z310R As Listed See Configuration Page PROCESSOR Processor Types Processor Socket Type Processor speeds Available processor speeds Integrated Coprocessor Processor Cache L1 Capacity Bus Speed LEVEL 2 L2 CACHE Capacity Cacheable Main Memory Area Intel Pentium III FC PGA2 1 13 GHz 1 26 GHz 1 4 GHz Yes 32KB 133 MHz 512KB 3 GB SYSTEM BOARD Form Factor Chipset Dow...

Page 383: ...ation RAM defaults Multiple language support Defective DIMM detection and re mapping Automatic detection of video adapters PCI BIOS interface Option ROM shadowing System information reporting ECC support SMI support User supplied BIOS support L2 cache support IPmI support Memory sizing boot drive sequencing resource allocation support SERVER MANAGEMENT SUPPORTED FUNCTIONS EXTERNAL INTERFACES 9 Pin...

Page 384: ...tion of Failed Drives Rebuild Rebuild Type Hot Spare Down LSI LSI Logic Corporation 0 1 Max 2 Physical Drives Yes Yes Automatic Yes SCSI CONTROLLER option Chipset Channel Local Bus support SCSI support SCSI Data Transfer Rate On PCI SCSI Channel Adaptec AIC 7892 1 ch Yes PCI v2 2 compliant Ultra 160 133 MB s 160 MB s ETHERNET SUPPORT Chipset Support Network AFT ALB Support Wake On LAN Support Port...

Page 385: ...5 6 in mm H x 85 3 4 in mm D Rack model 233 mm 9 17 in W x 395 15 5 in mm H x 99 3 9 in mm D Micro Tower model 8 5 kg 3 86 lbs both models CERTIFIED SOFTWARE Microsoft Windows 2000 server Red Hat Linux BUNDLED SOFTWARE Harness EyeWeb Wireless Access Point EMC emission EN50081 1 EN55022 EN61000 3 2 EN61000 3 3 1992 1994 1995 1995 Residential commercial light industry Class A Commercial environment ...

Page 386: ...Drive IDE 40 GB Manufacturer Model S M A R T Form Factor Height Buffer Size Configuration Manufacturer Capacity Sector Size Data Heads Disks Areal Density max Recording Density max Performance Rotational Speed Media Transfer rate avg Interface Transfer rate max Seek Times Typical Track to Track Average Read Full Track Drive Ready Time Power on to Ready max Interface Connector Specification Local B...

Page 387: ...2 4 2 31 3 GB in2 max 540 KBpi 58 Kpi 7200 rpm 555 Mb s 100 Mb s 4 17 ms 0 95 ms 9 5 ms 5 s PIO Mode 4 Ultra DMA modes 0 5 40 pin E IDE No No Yes RAID Controller Options Toshiba Part Number Processor type I20 Ready Local Bus support Burst Data Transfer Rate Standard cache Memory Type Memory slots Tone generator and speaker Size SCSI specifications SCSI Controller SCSI support Data Transfer SCSI ch...

Page 388: ...or 16 bit Devices 2ch 2 Multi Threading of up to 255 Commands Simultaneously Max 8 Physical Drives per 1 Physical Array 8 Logical Drives per MegaRAID Controller In the case of RAID 10 or 50 Logical Drives is spanning RAID 1 or 5 Yes SAF TE Yes Multiple Rebuilds and Consistency Checks with Transparent and User Definable Priority Yes 1 9 pin RS 232C Compliant Toshiba Part Number Processor type I20 R...

Page 389: ...pported Disk Formats Internal 24X X3T13 1153D ATA SFF 8020i Rev 2 6 128 KB 110 ms 2070 to 4800 KB sec CD DA CD ROM Mode 1 and Mode 2 CD ROM XA Mode 2 Form 1 and Form 2 Photo CD single multi session Enhanced CD POINTING DEVICE PS 2 mouse on keyboard Yes 2 button with 6 cable Micro Tower model only ...

Page 390: ...Lockable Load sharing Redundant Power supply option Standard Maximum 100 240V 50 60 Hz No No No No support SUPPORTED SAFETY STANDARDS US Canada Europe UL CSA EMI FCC Part 15 Subpart A EN 60950 CE Mark EN61000 4 2 EN61000 4 3 EN61000 4 4 EN61000 4 5 CB Report from UL B Certification COOLING FANS Standard Variable Speed Fan Control Redundant Option 2 No No SECURITY Miscellaneous Yes chassis lock DIM...

Page 391: ...ffer Hot swappable Certifications HDD SCSI 73 GB Part Number Form Factor Height Interface Buffer Hot swappable Certifications DDYS T18350M 10 000 rpm 3 5 1 inch Fast Wide SCSI2 Ultra Wide SCSI Ultra2 Wide SCSI 160 SCSI SCA2 80 pin 4096 KB Yes S M A R T DDYS T36950M 10 000 rpm 3 5 1 inch Fast Wide SCSI2 Ultra Wide SCSI Ultra2 Wide SCSI Ultra 1600SCSI SCA2pin 4096 KB Yes S M A R T MAN 3735 MC 10 000...

Page 392: ... 100 240 VAC 50 60 Hz Power consumption Max 50 W Environmental conditions Micro Tower Type Temp 10 35 C 50 95 F humidity 30 80 Rack Type Temp 10 32 C 50 95 F humidity 30 80 dimensions mm Micro Tower Type 233 mm 9 17 in W x 395 15 5 in mm D x 99 3 9 in mm H Rack Type 219 4 mm 8 6 in W x 396 5 15 6 in mm D x 85 3 4 in mm H Maximum server weight Micro Tower Type 7 8 kg 3 55 lbs Rack Type 7 8 kg 3 55 ...

Page 393: ...t used 5 GND Signal Ground 6 GND Signal ground 7 GND Signal ground 8 GND Signal ground 9 Unused Not used 10 GND Signal Ground 11 Unused Not used 12 Unused Not used 13 _CHSYNC Horizontal Sync Signal TTL O 14 _CVSYNC Vertical Sync Signal TTL O 15 Unused Not used Resolution 640 x 480 800 x 600 1024 x 768 Colors 256 64K 16M 256 64K 16M 256 64K Scanning Non interlaced Non interlaced Non interlaced Hori...

Page 394: ...Receive Data I 6 CTS Clear To Send I 7 CD Receive Carrier Detect I 8 CI Call Indicator I Shield GND Signal Ground Pin number Signal name Meaning I O 1 CD Receive Carrier Detect I 2 RXD Receive Data I 3 TXD Transmit Data O 4 DTR Data Terminal Ready 5 GND Signal Ground 6 DSR Data Set Ready I 7 RTS Request To Send O 8 CTS Clear To Send I 9 CI Call Indicator I 6 4 2 1 3 5 7 8 1 5 9 6 ...

Page 395: ...2 Unused Not used 3 GND Signal ground 4 5V 5V 5 CLOCK Clock I O 6 Unused Not used Pin number Signal name Meaning I O 1 TX Transmit Data O 2 _TX Transmit Data O 3 RX Receive Data I 4 Unused Not used 5 Unused Not used 6 _RX Receive Data I 7 Unused Not used 8 Unused Not used 6 4 2 1 3 5 1 2 3 8 5 4 6 7 ...

Page 396: ...12V TRST_L O 2 TCK O 12V 3 GND TMS O 4 TDO I TDI O 5 5V 3 3V 6 5V INTA_L I 7 INTB_L I INTC_L I 8 INTD_L I 5V 9 PRSNT1_L I Reserved 10 Reserved 3 3V 11 PRSNT2_L I Reserved 12 Connector key Connector key 13 Connector key Connector key 14 Reserved Reserved 15 GND RST_L O 16 PCICLK O 3 3V 17 GND GNT_L O 18 REQ_L I O GND 19 3 3V Reserved 20 AD31 I O AD30 I O 21 AD29 I O 3 3V 22 GND AD28 I O 23 AD27 I O...

Page 397: ... GND STOP_L I O 39 LOCK_L I O 3 3V 40 PERR_L I O SDONE I O 41 3 3V SBO_L I O 42 SERR_L I GND 43 3 3V PAR I O 44 CBEI_L I O AD15 I O 45 AD14 I O 3 3V 46 GND AD13 I O 47 AD12 I O AD11 I O 48 AD10 I O GND 49 GND AD09 I O 50 GND GND 51 GND GND 52 AD08 I O C BE0_L I O 53 AD07 I O 3 3V 54 3 3V AD06 I O 55 AD05 I O AD04 I O 56 AD03 I O GND 57 GND AD02 I O 58 AD01 I O AD00 I O 59 3 3V 3 3V 60 ACK64_L I O ...

Page 398: ...74 AD55 I O AD54 I O 75 AD53 I O 3 3V 76 GND AD52 I O 77 AD51 I O AD50 I O 78 AD49 I O GND 79 3 3V AD48 I O 80 AD47 I O AD46 I O 81 AD45 I O GND 82 GND AD44 I O 83 AD43 I O AD42 I O 84 AD41 I O 3 3V 85 GND AD40 I O 86 AD39 I O AD38 I O 87 AD37 I O GND 88 3 3V AD36 I O 89 AD35 I O AD34 I O 90 AD33 I O GND 91 GND AD32 I O 92 Reserved Reserved 93 Reserved GND 94 GND Reserved Pin number 3 3V system en...

Page 399: ...supply unit and the Type II PCMCIA 3 Set the jumper switch PJ201 on the motherboard to 1 2 short PJ201 1 2 short Clears the hardware data settings 3 4 short Standard Defined data 4 Replace the Type II PCMCIA the power supply unit and the server panels Connect the AC power cable 5 Turn on the server CMOS is cleared and the power to the server is automatically turned off 6 Disconnect the AC power ca...

Page 400: ...cable 2 Remove the server panels the power supply unit and the Type II PCMCIA 3 Set the jumper switch PJ723 on the motherboard of the server to 2 3 short PJ723 2 3 short Recovery Boot 1 2 short Normal Boot 4 Install the Type II PCMCIA the power supply unit and the server panels 5 Insert the BIOS Recovery Diskette into the floppy disk drive and turn on the server The recovery process takes several ...

Page 401: ... II PCMCIA Return the jumper switch to 1 2 short 9 Replace the Type II PCMCIA the power supply unit and the server panels 10 Connect the AC power cable and restart the server 11 Start the BIOS Setup Utility and select Load Setup Default from the Exit menu BIOS Recovery Boot succeeded BIOS Recovery Boot failed NOTE In addition to the hardware setup switch and recovery boot switch several jumper swi...

Page 402: ...rd 12V 30H Voltage 02H Threshold 01H Processor 1 RM 31H Voltage 02H Threshold 01H Processor 2 RM 45H Temp 01H Threshold 01H Baseboard Temp1 49H Temp 01H Threshold 01H Processor 1 Core Temp 4AH Temp 01H Threshold 01H Processor 2 Core Temp 54H Fan 04H Threshold 01H Tach Fan1 55H Fan 04H Threshold 01H Tach Fan2 56H Fan 04H Threshold 01H Tach PS Fan 6AH Processor 07H Sensor Specific 6FH Processor 1 St...

Page 403: ... Disk1 Temp2 C7H Temp 01H Threshold 01H Ex Disk1 Temp3 C8H Fan 04H Threshold 01H Ex Disk1 Tach PS Fan1 C9H OEM 0CH Digital 03H Ex Disk1 Chassis Intrusion CAH OEM 0CH Digital 03H Ex Disk1 Fuse Blow D0H Voltage 02H Threshold 01H Ex Disk2 3 3Vstanby D1H Voltage 02H Threshold 01H Ex Disk2 5V D2H Voltage 02H Threshold 01H Ex Disk2 12V D3H Fan 04H Threshold 01H Ex Disk2 Tach Fan1 D4H Fan 04H Threshold 0...

Page 404: ...6H Temp 01H Threshold 01H Ex Bay1 Chassis Intrusion E7H OEM 0CH Digital 03H Ex Bay1 Fuse Blow F0H Voltage 02H Threshold 01H Ex Bay2 3 3Vstanby F1H Voltage 02H Threshold 01H Ex Bay2 5V F2H Voltage 02H Threshold 01H Ex Bay2 12V F3H Fan 04H Threshold 01H Ex Bay2 Tach Fan1 F4H Fan 04H Threshold 01H Ex Bay2 Tach PS Fan1 F5H Temp 01H Threshold 01H Ex Bay2 Temp1 F6H Temp 01H Threshold 01H Ex Bay2 Chassis...

Page 405: ...of main unit 3 3V standby power supply ALARM 08 Baseboard 3 3V standby high High voltage error of main unit 3 3V standby power supply ALARM 09 Baseboard 5 0V low Low voltage error of main unit 5 0V power supply ALARM 10 Baseboard 5 0V high High voltage error of main unit 5 0V power supply ALARM 11 Baseboard 12 0V low Low voltage error of main unit 12 0V power supply ALARM 12 Baseboard 12 0V high H...

Page 406: ...or of External Hard Drive Unit 1 3 3V standby power supply ALARM 30 Ex Disk1 3 3V standby high High voltage error of External Hard Drive Unit 1 3 3V standby power supply ALARM 31 Ex Disk1 5 0V low Low voltage error of External Hard Drive Unit 1 5 0V power supply ALARM 32 Ex Disk1 5 0V high High voltage error of External Hard Drive Unit 1 5 0V power supply ALARM 33 Ex Disk1 12 0V low Low voltage er...

Page 407: ...rive Unit 2 12 0V power supply ALARM 49 Ex Disk2 FAN1 RPM slow The External Hard Drive Unit 2 fan 1 slow rpm error has occurred ALARM 50 Ex Disk2 FAN2 RPM slow The External Hard Drive Unit 2 fan 2 slow rpm error has occurred ALARM 51 Ex Disk2 temp1 high The External Hard Drive Unit 2 high temperature error 1 has occurred ALARM 52 Ex Disk2 AC lost Power interruption reset was detected on External H...

Page 408: ...Bay Unit 2 3 3V standby power supply ALARM 70 Ex Device Bay2 3 3V standby high High voltage error of External Device Bay Unit 2 3 3V standby power supply ALARM 71 Ex Device Bay2 5 0V low Low voltage error of External Device Bay Unit 2 5 0V power supply ALARM 72 Ex Device Bay2 5 0V high High voltage error of External Device Bay Unit 2 5 0V power supply ALARM 73 Ex Device Bay2 12 0V low Low voltage ...

Page 409: ...ALARM 90 Uncorrectable memory ECC error Uncorrectable error has occurred ALARM 91 Critical interrupt NMI occurred Fatal error SMI has occurred ALARM 92 Critical interrupt SMI occurred Fatal error NMI has occurred ALARM 93 Critical interrupt PERR occurred Fatal error PERR has occurred ALARM 94 Critical interrupt SERR occurred Fatal error SERR has occurred ALARM 95 No boot device Cannot find boot de...

Page 410: ...f the server and the motherboard The model number and serial number of the server are labeled on its rear panel The model number and serial number of the motherboard are inscribed near the expansion slot cover at the left edge of the board Use the system component log to record the model numbers and serial numbers of the system components the dates of their removal or replacement the names of thei...

Page 411: ...ber Date installed Server Motherboard Display unit Keyboard Mouse Socket Operating frequency L2 cache size Date installed Lower side slot CPU1 Upper side slot CPU2 Slot Capacity Model number Date installed Slot1 Slot2 Slot3 Capacity Revolutions Model number Date installed Internal disk Slot1 Slot2 ...

Page 412: ...xpansion SCSI units Maker Model No Type No SCSI ID setting Date installed Internal Slot Maker Model No Type No Interrupt request IRQ Memory used Date installed PCI 1 Cab No Slot No Maker Model No Type No SCSI ID setting Date installed ...

Page 413: ...413 Other optional items Slot Maker Model No Type No Setting and others Date installed Serial port COM1 USB1 USB2 ...

Page 414: ...1 Processor 2 VRM Temp 45 Base Board Temperature 1 49 Processor 1 Core Temperature 4A Processor 2 Core Temperature Fan 54 Fan 1 Speed 55 Fan 2 Speed 56 PS Fan 1 Speed Processor 6A Processor 1 Presence 6B Processor 2 Presence Security 6C Chassis Intrusion Sensor on the Expansion System Voltage C0 Expansion Disk 1 3 3V standby C1 Expansion Disk 1 5V C2 Expansion Disk 1 12V Fan C3 Expansion Disk 1 Fa...

Page 415: ...vice Bay 1 12V Fan E3 Expansion Device Bay 1 Fan 1 Speed Power Unit E4 Expansion Device Bay 1 PS Fail Temp E5 Expansion Device Bay 1 Temp Board Fuse E7 Expansion Device Bay 1 Blowout of a fuse Voltage F0 Expansion Device Bay 2 3 3V standby F1 Expansion Device Bay 2 5V F2 Expansion Device Bay 2 12V Fan F3 Expansion Device Bay 2 Fan 1 Speed F4 Expansion Device Bay 2 Fan 2 PS Fail Temp F5 Expansion D...

Page 416: ... screen is blank 376 common hardware problems 375 Configuration Strategies 64 Configuring Arrays 66 Create Array F2 68 D definitions 21 Deleting Logical Drives F5 70 devices installing 75 optional 75 E error checking 373 Error Log details saving 149 F FDD activity indicator 376 H hard drives installing 105 Hardware Diagnostic options 131 Hardware Diagnostics error log screen 149 error logs 143 sav...

Page 417: ... 77 server removal and replacment 85 MegaRAID Setup Utility 66 memory expansion considerations 89 motherboard 43 O options maintenance contracts 22 service 22 P Physical drive info 67 power connecting 46 power indicator problem 376 powering on the server 47 problem solving 372 application software problems 374 checklist 372 common hardware problems 375 error checking 373 startup problems 373 Toshi...

Page 418: ...73 system CD Safety Instrction Guide for Toshiba Servers Toshiba Magnia Z300 Z300R Quick Start Card 22 system components record logs 410 unit logs 410 System Configuration Display 149 system information 150 T Technical Support 381 Toshiba Magnia Z300 Z300R Quick Start Card 22 troubleshooting application software 374 common hardware problems 375 problem solving checklist 372 procedure 372 startup s...

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